User Manual Q&AAnswer
Oct 07, 2025 - 10:37 AM
To process a refund using the Ingenico Maybank APOS A8 Terminal Device, follow these steps:
1. From the main menu, select the "REFUND" option.
2. Enter the refund amount using the keypad and press "Enter" or "OK."
3. The terminal will prompt you to swipe, insert, or tap the card used for the original transaction.
4. Follow the on-screen instructions to complete the refund transaction.
5. Once the refund is processed successfully, the terminal will provide a confirmation message.
It's important to note that the refund process may vary slightly depending on the specific transaction and card type. Always ensure that you have the necessary information and authorization to process refunds on the terminal.
For further assistance or troubleshooting during the refund process, you can contact Ingenico Technical Support at 6380 0200 24. Remember to have your terminal ID ready when seeking technical support.
Add New Comment