User Manual Q&AAnswer
Aug 14, 2025 - 05:15 AM
The most common reasons for a Maytag top-loading high-efficiency washer not draining or spinning properly include:
1. Small items caught in the pump: Small items like coins or buttons may have become caught in the pump or between the basket and tub, causing slow draining. Ensure pockets are empty before washing and use garment bags for small items.
2. Unbalanced or tightly packed load: If the load is unbalanced or tightly packed, the washer may not spin correctly, leaving the load wetter than normal. Evenly arrange the load for balanced spinning and avoid overloading the washer.
3. Drain hose installation: Check the plumbing for correct drain hose installation. The drain hose should extend into the standpipe no further than 4.5 inches. Ensure the drain hose is securely attached and free of clogs.
4. Excessive detergent: Using too much detergent can cause excessive suds, which may slow or stop draining and spinning. Always measure and follow detergent directions for your load.
If the issue persists after checking these common causes, refer to the Maytag user manual for troubleshooting steps or contact Maytag customer support for further assistance.
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