User Manual Q&AAnswer
Aug 02, 2025 - 03:15 AM
If you are encountering a blue screen error while using the cool gear USBG-4NET 4 Port USB 2.0 Over IP Network Device Sharing Hub on Windows 10 or 11, you can try the following solution as per the user guide:
1. Find the USB Server Program Shortcut:
Locate the shortcut for the USB Server program on your system. It should resemble the image provided in the user guide.
2. Access Shortcut Properties:
Right-click on the USB Server program shortcut. A context menu will appear. Select the "Properties" option from this menu.
3. Set Compatibility Mode:
In the Properties window that opens, navigate to the "Compatibility" tab. Check the box next to "Run this program in compatibility mode for:" and choose "Windows 7" from the dropdown menu.
4. Apply Changes:
Click on the "Apply" button located at the bottom right of the window to save the compatibility mode settings. Then, click on the "OK" button to confirm and close the Properties window.
By setting the USB Server program to run in compatibility mode for Windows 7, you may be able to resolve the blue screen error issue you are facing while using the cool gear USBG-4NET 4 Port USB 2.0 Over IP Network Device Sharing Hub on Windows 10 or 11.
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