User Manual Q&AAnswer
Jun 26, 2025 - 04:19 AM
To set up and connect your AJAX Keypad Wireless Touch Keyboard to the AJAX security system hub, follow these steps:
1. **Preparation:**
- Ensure the AJAX hub is switched on and connected to the internet.
- Install the AJAX app on your smartphone and create an account.
- Make sure the hub is not armed and is not updating by checking its status in the AJAX app.
2. **Connecting the Keypad:**
- Open the AJAX app and select the "Add Device" option.
- Name the device, scan or manually enter the QR code located on the Keypad's body or packaging, and select the room location.
- Select "Add" and wait for the countdown to complete.
3. **Troubleshooting Connection:**
- If the Keypad fails to connect, switch it off for 5 seconds and try again.
- The connected Keypad will appear in the app's device list.
4. **Additional Tips:**
- Ensure the Keypad is within the wireless network range of the hub.
- Check the signal strength displayed on the app and Keypad for optimal performance.
- Avoid obstacles that may hinder radio signal transmission.
By following these steps, you can successfully set up and connect your AJAX Keypad Wireless Touch Keyboard to the AJAX security system hub for efficient security management.
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