Answer
Feb 20, 2025 - 08:58 PM
To connect the SmartBox Pro to your computer, follow these steps:
1. Unpack the SmartBox Pro unit and place it on a secure surface with adequate ventilation.
2. Plug the AC adapter into a standard wall outlet and connect its DC power output pin into the power port of the unit.
3. Connect the USB cable to the SmartBox Pro and a USB 3.0 port on your computer.
4. With the computer on and connected to the internet, press and release the SmartBox Pro power LED switch. Your computer should indicate that it has detected new hardware (Opal Kelly XEM6310-LX45). The necessary drivers should be automatically installed with no further action necessary. If the driver does not install or the Allego recording software cannot detect your SmartBox Pro unit, try downloading and installing the driver from www.NeuroNexus.com.
Note: It is important to ensure that you have a USB 3.0 port on your computer and that you are using the supplied USB 3.0 cable for optimal performance.
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