REOLINK Reolink TrackMix PoE

REOLINK TrackMix PoE 4K Dual-Lens PTZ Security Camera System User Manual

Model: Reolink TrackMix PoE

1. Produto acabadoview

The REOLINK TrackMix PoE is a 4K dual-lens PTZ (Pan-Tilt-Zoom) security camera system designed for outdoor surveillance. It features advanced functionalities such as auto-tracking, smart detection, and flexible storage options, all powered via Power over Ethernet (PoE).

Principais características:

  • Dual View: Simultaneamente view wide-angle and close-up details on one screen using its 2.8mm wide-angle lens and 8mm telephoto lens.
  • Zoom híbrido de 6x: The telephoto lens automatically zooms in on detected targets for detailed views.
  • Rotação panorâmica de 355° e inclinação de 90°: The camera can rotate horizontally and vertically to follow subjects.
  • Rastreamento automático: Automatically tracks people, vehicles, and pets within its detection zone.
  • Detecção Inteligente: Differentiates between people, vehicles, and pets to reduce false alarms.
  • Gravação 24 horas por dia, 7 dias por semana: Continuous recording to a microSD card or Reolink NVR.
  • AI Video Search: Quickly locate specific events in recorded footage without subscription fees.
  • PoE Convenience: Simplified installation with power and data transmission over a single Ethernet cable.
  • Alertas instantâneos: Triggers spotlights and sirens upon suspicious motion detection, sending push/email notifications.

2. Configuração e instalação

2.1 O que vem na caixa

Before you begin, ensure you have all components:

  • REOLINK TrackMix PoE Camera
  • Placa de montagem
  • Modelo de Montagem
  • Parafusos e âncoras de parede
  • Waterproof Lid for Ethernet Connector
  • Guia de início rápido

Observação: A PoE switch or Reolink NVR (for power and network connection) and an Ethernet cable are required but not included. A DC 12V power adapter is also not included if not using PoE.

2.2 Initial Setup (Power On & App Configuration)

  1. Conecte a câmera: Connect the camera to a PoE switch using an Ethernet cable. Then, connect the PoE switch to your router's LAN port with another Ethernet cable.
  2. Baixe o aplicativo Reolink: Scan the QR code in the Quick Start Guide or search for 'Reolink' in your app store to download the latest version of the Reolink App.
  3. Adicionar câmera ao aplicativo:
    • Detecção automática: Ensure your phone is connected to the same network as the camera. In the Reolink App settings, enable 'Add Devices Automatically'. The camera should appear in the device list. Tap it to initialize.
    • Adição manual: Tap the '+' button in the app, then choose 'Input UID/IP' to enter the camera's UID (found on the camera label) or IP address. Alternatively, tap 'LAN' to find devices within your local network.
  4. Inicializar câmera: Follow the on-screen prompts to create a device password and name your camera.

Video: How to Initially Set up And Install Reolink Trackmix PoE. This video demonstrates the steps for initial setup and physical installation of the camera.

2.3 Instalação Física

The camera can be mounted on a wall or ceiling. Ensure the mounting location provides a clear field of view and is within range of your network connection.

Diagram showing PoE connection setup with router, PoE switch, and IPC camera.

Image: Stable PoE Connection. This diagram illustrates how to connect the camera using a PoE switch to your router for both power and data.

  1. Preparar o local de montagem: Use the provided mounting template to mark drill holes on the wall or ceiling.
  2. Furos de perfuração: Drill holes at the marked positions. Insert wall anchors if installing on masonry.
  3. Fixar a base de montagem: Secure the camera's mounting base to the wall or ceiling using the screws.
  4. Adjust Camera Direction: After mounting, use the Reolink App or Client software to pan and tilt the camera to achieve the desired viewângulo de engate.
  5. Waterproof the Connection: Install the waterproof lid over the Ethernet cable connector to prevent water intrusion and ensure long-lasting performance.
Detalhado view of the Reolink TrackMix PoE camera's ports including reset button, microSD card slot, network cable, power cable, infrared LED, mic, lens, daylight sensor, and spotlight.

Imagem: Detalhada view of the camera's components and ports, including the reset button, microSD card slot, and cable connections.

2.4 Important Notes for Camera Placement:

  • Avoid pointing the camera directly at sunlight, mirrors, or glass windows to prevent image quality issues.
  • Ensure the camera is mounted securely to prevent accidental falls.

3. Operando a câmera

3.1 Ao vivo View e duplo View

Access the live feed through the Reolink App or Client software. The dual-lens design allows you to see both a wide-angle overview and a zoomed-in detail simultaneously on one screen.

Reolink TrackMix PoE camera showing dual lens for immersive visual experience with wide-angle and telephoto views, and 6X auto-zoom.

Image: Dual Lens for Immersive Visual Experience. This image demonstrates the simultaneous wide-angle and zoomed-in views provided by the dual-lens system.

3.2 Auto Tracking and Pan-Tilt-Zoom (PTZ)

The camera features 355° pan and 90° tilt capabilities. When motion is detected, the camera can automatically track the subject. You can also manually control the pan and tilt via the app.

Reolink TrackMix PoE camera demonstrating 355 degree auto zoom tracking and fast positioning, showing a person running across a lawn with the camera following.

Image: 355° Auto Zoom Tracking, Fast Positioning. This image illustrates the camera's ability to automatically track moving subjects across a wide area.

Modos de rastreamento:

The TrackMix PoE offers three tracking modes:

  • Digital Tracking: The camera tracks targets only within the range of the wide-angle lens. If the target moves out of this range, tracking stops. Recommended for smaller monitoring areas (up to 100° field of view, ~10m distance).
  • Digital Tracking First: The camera first tracks and zooms digitally. When the target approaches the edge of the wide-angle lens's field of view, the camera starts to pan and tilt to keep the target in frame. Suitable for larger areas (>100° field of view, ~10m distance).
  • PT Tracking First: The camera tracks and zooms as normal. When the target is about to reach the edge of the telephoto lens's field of view, the camera pans and tilts to maintain tracking. Also suitable for larger areas (>100° field of view, ~10-15m distance).

Video: Introducing Three Tracking Modes. This video explains and demonstrates the different auto-tracking modes available on the camera.

3.3 Detecção e alertas inteligentes

The camera's AI can distinguish between people, vehicles, and pets, minimizing irrelevant alerts. Upon detection, the camera can trigger its built-in spotlights and siren, and send instant push notifications or email alerts to your device.

Reolink TrackMix PoE camera showing smart detection and harsh warning for unwelcome, with spotlights and phone alerts.

Image: Harsh Warning for the Unwelcome. This image shows the camera's smart detection capabilities triggering spotlights and sending alerts.

3.4 Visão noturna

The camera provides full-color night vision with 4K clarity, utilizing its spotlights. It also supports infrared night vision for discreet monitoring in low-light conditions.

Reolink TrackMix PoE camera demonstrating full-color night vision with 4K clarity, comparing spotlight on vs. infrared night vision.

Image: Full-Color Night Vision with 4K Clarity. This image compares the visual output of the camera with spotlights on versus infrared night vision.

3.5 Gravação e Armazenamento

Recordings can be stored locally on a microSD card (up to 512GB, sold separately), a Reolink NVR, or uploaded to an FTP server. No subscription fees are required for these storage options.

Reolink TrackMix PoE camera showing flexible recording options including microSD card up to 512GB, Reolink NVR 24/7 recording, and FTP server.

Image: Flexible Recording Options. This image displays the various recording and storage methods available for the camera.

3.6 AI Video Search

The Reolink App allows you to search through recorded videos using AI. You can filter by detection modes (people, vehicles, pets) and control the timeline to quickly locate specific events without manually scrubbing through footage.

3.7 Integração com Casa Inteligente

The camera is compatible with Home Assistant, allowing for integration into your existing smart home ecosystem.

Smartphone screen showing Reolink camera integrated with Home Assistant, displaying live view and weather information.

Image: Works with Home Assistant. This image shows the camera's integration with the Home Assistant platform.

Video: REOLINK PoE Security PTZ Camera, TrackMix PoE Grey. This video provides a general overview das funcionalidades e capacidades da câmera.

4. Manutenção

  • Limpeza: Limpe regularmente a lente e o corpo da câmera com um pano macio e seco.amp Use um pano para garantir uma imagem nítida. Evite produtos de limpeza abrasivos.
  • Atualizações de firmware: Check the Reolink App or webO site é atualizado periodicamente para obter atualizações de firmware, garantindo o desempenho ideal e o acesso a novos recursos.
  • Inspeção de cabos: Periodically inspect all cables for any signs of wear or damage, especially the Ethernet cable, to maintain a stable connection.

5. Solução De Problemas

  • Sem energia/conexão: Ensure the Ethernet cable is securely connected to both the camera and the PoE switch/NVR. Verify the PoE switch/NVR is powered on and functioning correctly.
  • Lagging Live View: This can be caused by network congestion or insufficient bandwidth. Ensure your network is stable and has adequate bandwidth for 4K streaming. Reduce video quality settings in the app if necessary.
  • Alarmes falsos: Adjust the sensitivity of motion detection and configure detection zones in the Reolink App to minimize triggers from irrelevant movements (e.g., swaying trees).
  • Compatibilidade com NVR: If using with a Reolink NVR, ensure your NVR's hardware version (H3MB18, N2MB02, or N3MB01) is compatible and has the latest firmware update to correctly display dual-lens UI.
  • Problemas de qualidade de imagem: Check the lens for dirt or obstructions. Ensure the camera is not pointed directly at strong light sources or reflective surfaces.

6. Especificações

RecursoDetalhe
Usos recomendadosSegurança ao ar livre
MarcaREOLINK
Nome do modeloReolink Track Mix PoE
Tecnologia de ConectividadeEthernet, com fio
Recurso especialVisão noturna
Uso interno/externoAr livre
Dispositivos compatíveisReolink NVR
Tipo de controladorReolink NVR
Tipo de montagemMontagem no teto
CorCinza
Protocolo de conectividadeEthernet
Fonte de energiaElétrico com fio
Pilhas necessáriasNão
Formato de captura de vídeoMP4
Resolução de captura de vídeo4K
Dimensões do item8.15 x 8.07 x 7.48 polegadas
Peso do item1.61 quilos

7. Garantia e Suporte

7.1 Informações de garantia

The REOLINK TrackMix PoE camera typically comes with a Garantia limitada de 2 ano. Please refer to your purchase documentation or the official Reolink webConsulte o site para obter os termos e condições específicos da garantia.

7.2 Suporte ao cliente

For technical assistance, troubleshooting, or product inquiries, please visit the official Reolink support website or contact their customer service through the Reolink App.

Reolink Website: reolink.com

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