Tapo Smart Hub Quick Start Guide

Meet Your Tapo Hub

With ultra-low-power performance, the Tapo Hub connects wirelessly with a wide range of Tapo accessories. It allows you to easily control and monitor your home from anywhere.

Product Image Description: A compact, white smart hub device with several ports on the back, including POWER, LAN, RESET, and a Micro SD card slot. It has a sleek, modern design.

Connect the Hub

1. Connect the hub to your home router using the provided Ethernet cable, and then power on the hub.
2. Check the status LED on the top of the hub. Wait for it to turn solid amber.

Connection Diagram Description: An illustration showing the Tapo Smart Hub connected via an Ethernet cable to a home router. The hub is also shown plugged into a power source.

Set Up the Hub

1. Get the Tapo app from the App Store or Google Play.
2. Follow the app instructions to set up your hub.

App Store/Google Play Icons Description: Icons indicating availability on the App Store and Google Play Store for downloading the Tapo app.

Hub Appearance

Diagram Description: A visual representation of the Tapo Smart Hub highlighting key components:

• 1. SYNC Button: Press to pair with compatible devices, or silence the hub when it rings.
• 2. RESET: Use a pin to press and hold for at least 5 seconds until the LED quickly blinks red to reset the hub.
• 3. microSD Card Slot: Insert a microSD card to record videos of connected cameras and doorbells. Initialize the microSD card within the Tapo app first. (microSD card not included)
• 4. Status LED: Indicates the status of your hub.

Light Indications

Support

For technical support, user guides, FAQs, warranty, and more, please visit www.tapo.com/support/.

QR Code Description: A QR code linking to the TP-Link Tapo support page.

Safety Information

• Do not use a damaged charger or USB cable to charge the device.
• Use only power supplies provided by the manufacturer and in the original packaging.
• Keep the device away from water, fire, humidity, or hot environments.
• Do not place near automatically controlled devices such as fire alarms, as radio waves may cause malfunction.
• Observe restrictions on using wireless products in fuel depots, chemical plants, or during blasting operations.
• Never put metal objects inside the product. If a metal object enters, turn off the circuit breaker and contact an authorized electrician.
• This product is not intended for use during medical care. Consult the manufacturer of personal medical devices (e.g., pacemakers) to determine if they are adequately shielded from external RF energy.
• Do not use this product in healthcare facilities, as they may use equipment sensitive to external RF energy.
• When the product is unused for a long time, unplug it from the power outlet.
• This product may interfere with other electronic products such as TVs, radios, personal computers, phones, or other wireless devices.

Operating Temperature: 0 °C ~ 40 °C (32 °F ~ 104 °F)

Operating Humidity: 10%~90% RH, Non-condensing

Please read and follow the above safety information when operating the device. TP-Link cannot guarantee that accidents or damage will not occur due to improper use. Use this product with care and at your own risk.

Compliance Information

TP-Link declares that this device complies with essential requirements and other relevant provisions of directives 2014/53/EU, 2009/125/EC, 2011/65/EU, and (EU) 2015/863. The original EU declaration of conformity can be found at https://www.tapo.com/en/support/ce/.

TP-Link declares that this device complies with the essential requirements and other relevant provisions of the Radio Equipment Regulations 2017. The original UK declaration of conformity can be found at https://www.tapo.com/support/ukca/.

For EU/UK Region:

• Operating Frequency / Nominal Operating Frequency / Max Output Power: 2400MHz~2483.5MHz / 20dBm
• 863~865MHz / 863.35MHz / 25mW (e.r.p)
• 863~865MHz / 864.35MHz / 25mW (e.r.p)
• 868~868.6MHz / 868.35MHz / 25mW (e.r.p)

Compliance Logos Description: CE, UKCA, and EAC logos indicating compliance with relevant regulations.

FCC Compliance Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

FCC Radiation Exposure Statement: This device complies with FCC radiation exposure limits set forth for an uncontrolled environment and it also complies with Part 15 of the FCC RF Rules. This equipment must be installed and operated in accordance with provided instructions and the antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.

End-users and installers must be provided with antenna installation instructions and consider removing the no-collocation statement.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

Canadian Compliance Statement

TP-Link USA Corporation has determined that the equipment shown has been shown to comply with applicable technical standards, FCC part 15. There is no unauthorized change made in the equipment and it is properly maintained and operated.

This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada's licence-exempt RSS(s). Operation is subject to the following two conditions:

1. This device may not cause interference.
2. This device must accept any interference, including interference that may cause undesired operation of the device.

French Translation: L'émetteur/récepteur exempt de licence contenu dans le présent appareil est conforme aux CNR d'Innovation, Sciences et Développement économique Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes : 1) L'appareil ne doit pas produire de brouillage; 2) L'appareil doit accepter tout brouillage radio électrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.

Radiation Exposure Statement: This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.

French Translation: Cet équipement est conforme aux limites d'exposition aux rayonnements IC établies pour un environnement non contrôlé. Cet équipement doit être installé et utilisé avec un minimum de 20 cm de distance entre la source de rayonnement et votre corps.

CAN ICES-3 (B)/NMB-3(B)