Thank you for purchasing an Omega appliance
Tailored for the modern aesthetic and lifestyle of busy people, your new Omega Appliance will make a welcome addition to the family.
Omega caters to style-savvy customers who look for balance between stunning form and clever function. This means a combination of sleek, chic, sophisticated design yet effortless functionality. And we source from the best. The best craftsmanship. The best innovation. From the best international design-houses.
All brought together under an appliance that stands for design-led balance.
Please take the time to read through the following instruction manual to familiarise yourself with the installation, operation requirements and maintenance to ensure optimum performance.
For important information about your Omega Appliance such as warranty registration, manuals, features, and specifications please visit omegaappliances.com.au (if you are in Australia) and omegaappliances.co.nz (if you are in New Zealand) or contact our Customer Care team on the below email or phone numbers.
Registering Your Warranty
For peace of mind you can register your warranty at omegaappliances.com.au. Further information on the Warranty can be found at the end of this manual.
Our customer service team is here to help you with any question or concern.
Both teams are on call Monday to Friday 8.30am to 5.00pm and of course you can always send an email at your convenience.
Australia Contact Details
Monday to Friday 8.30 am – 5.00 pm
Phone: 1300 739 033
New Zealand Contact Details
Monday to Friday 8.30 am – 5.00 pm
Phone: 09 415 6000
READ THE INSTRUCTION BOOKLET BEFORE INSTALLING AND USING THE APPLIANCE.
It is important that you retain these instructions, proof of purchase as well as other important documents about this product for future reference.
The manufacturer will not be responsible for any damage to property or to persons caused by incorrect installation or improper use of the appliance.
Due to continual product development, Omega reserves the right to alter specifications and appearances without notice.
- Most of the packaging materials are recyclable. Please dispose of these materials through your local recycling depot or by placing them into appropriate collection containers.
- If you wish to discard this product, please contact your local authorities and ask for the correct method of disposal.
Important Safety Warnings
Please comply with these instructions. If you do not, any damage resulting from improper, incorrect or negligent use or improper connection or installation is not covered by the warranty.
- This appliance should be used only for normal domestic use.
- This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience or knowledge, unless they have been given supervision or instruction concerning the use of the appliance by a person responsible for their safety. Children should be supervised to ensure that they do not play with the appliance.
- This appliance must only be used for the purpose of heating or cooking food, any other use, for example heating rooms, working surface or storage surface, is dangerous.
- Additions or modifications to the appliance are not permitted.
- Do not place or store flammable liquids, highly inflammable materials or fusible objects on or near the appliance.
- Small children must be kept away from the appliance.
- The appliance may only be installed and connected by an authorized service personal.
- The electrical safety of this hob is guaranteed only if it is connected to a properly earthed system, which complies with the electrical safety standards.
- Built-in appliances may only be used after they have been built in to suitable built-in units and work surfaces that meet the standards.
- Do not put pressure on the power supply cable while fitting the hob.
- Power supply cable length should not exceed 2m for isolation safety.
- WARNING: In the event of faults with the appliance or damage to the glass ceramic (cracks, scratches or splits), the appliance must be switched off and disconnected from the electrical supply to prevent the possibility of an electric shock.
- Repairs to the appliance must only be carried out by authorised service personal.
- Make sure all the packaging has been removed before you use the appliance.
- Cables from electrical appliances must not touch the hot surface of the appliance or hot cookware.
- Do not cut any food on the glass of the vitro-ceramic hob. Glass panels should not be used as working surfaces.
- Be careful when using small household appliances, such as irons, near the elements.
- Do not use the cooking zones with empty cookware or without cookware.
- Make sure all the controls are in the off position when not in use.
- For cleaning, the appliance must be switched off and cooled down.
- For safety reasons, the cleaning of the appliance with steam jet or high-pressure cleaning equipment is not permitted.
- Use only stable flat-based pans.
- Metallic objects such as knives, forks, spoons, and lids should not be placed on the hob surface since they can get hot.
- Danger of fire: Do not store items on the cooking surfaces.
- CAUTION: The cooking process has to be supervised. A short-term cooking process has to be supervised continuously.
- WARNING: Unattended cooking on a hob with fat or oil can be dangerous and may result in a fire.
- A means for disconnection must be incorporated in the fixed wiring in accordance with the wiring rules.
- If the supply cord is damaged, it must be replaced by the authorized Omega service center in order to avoid a hazard.
- WARNING: If the surface is cracked, switch off the appliance to avoid the possibility of electric shock.
- The appliance is not intended to be operated by means of an external timer or separate remote
WARNING: This appliance must be installed by an authorised service person or qualified technician, according to the instructions in this guide and in compliance with the current local regulations.
- Incorrect installation may cause harm and damage, for which the manufacturer accepts no responsibility and the warranty will not be valid.
- Prior to installation, ensure that the local distribution conditions (electricity voltage and frequency and/or nature of the gas and gas pressure) and the adjustments of the appliance are compatible. The adjustment conditions for this appliance are stated on the label.
- The laws, ordinances, directives and standards in force in the country of use are to be followed (safety regulations, proper recycling in accordance with the regulations, etc.).
- After removing the packaging material from the appliance and its accessories, ensure that the appliance is not damaged. If you suspect any damage, do not use it and contact an authorized service person or qualified technician immediately.
- Make sure that there are no flammable or combustible materials in the close vicinity, such as curtains, oil, cloth etc. which may catch fire.
- The worktop and furniture surrounding the appliance must be made of materials resistant to temperatures above 100°C.
- If a cooker hood or cupboard is to be installed above the appliance, the safety distance between cooktop and any cupboard/cooker hood should be as shown below.
- The appliance should not be installed directly above a dishwasher, fridge, freezer, washing machine, or clothes dryer.
- If the base of the appliance is accessible by hand, a barrier made from a suitable material must be fitted below the base of the appliance, ensuring that there is no access to the base of the appliance.
Installation of the Hob
The appliance is supplied with an installation kit including adhesive sealing material, fixing brackets, and screws.
- Cut the aperture dimensions as indicated in the figure. Locate the aperture on the worktop so that, after the hob is installed, the following requirements are followed.
- Apply the supplied one-sided self-adhesive sealing tape all the way around the lower edge of the cooktop. Do not stretch the tape.
- Screw the 4 worktop mounting brackets onto the sidewalls of the appliance.
- Insert the appliance into the aperture.
LOCAL AUTHORITY REQUIREMENTS
Installation is only permitted by a licensed electrician and carried out according to instructions provided by the manufacturer. Incorrect installation might cause harm and damage, for which the manufacturer accepts no responsibility.
Before carrying out the connection to the power supply, the voltage rating of the appliance (stamped on the appliance identification plate) must be checked for correspondence to the available mains supply voltage, and the mains electric wiring should be capable of handling the cooktop’s power rating (also indicated on the identification plate). If you have any doubts, call in a qualified technician.
NOTE: For connections to the mains power supply, never use adapters, reductions or multiple power points as these may overheat and catch fire. Do not install separate timers.
After having installed the appliance, the switched outlet must always be in an accessible position.
The electrical safety of this appliance can only be guaranteed if the cooktop is correctly and efficiently earthed, always ensure that the earthing is efficient; if you have any doubts call in a licensed electrician to check the system. The manufacturer declines all responsibility for damage resulting from an installation that has not been correctly earthed.
WARNING: If any damage occurs to the power cable during or after installation, it must be replaced immediately by a licensed electrician with a replacement cable from your Service Centre.
The cooktops are to be connected to a single-phase 230-240Vac 50 Hz supply. They are earthed via the cable.
The mains terminal block is located on the underside of the cooktop and the terminals are accessible by removing the terminal block cover by removing the cover screw. Connect the appliance as shown in the diagram to the right.
The appliance is designed for fixed connection to the mains. During installation, an all-pole disconnector should be included inside the supply circuit with a contact opening of at least 3mm (rated 32A, delay functioning type). The power supply cord must not touch against any hot surfaces and must be placed so that its temperature does not exceed 75 °C at any point along its length.
IMPORTANT: The appliance must NOT be connected to the mains supply by means of a 10A or 15A plug and socket.
The ceramic heater is controlled by a 6 position knob.
The ceramic heater is operated by turning the control knob to the required setting.
Near each control, knob is a symbol that indicates the heater that is controlled by that knob. The on/off light on the control panel will show if any of the ceramic heaters are in use.
Residual Heat Indicator
After using the hob there will be heat stored in the vitro-ceramic glass called residual heat. If the residual heat level is greater than +60°C, the residual heat indicator will be active for the cooking zone which is above this temperature.
If the power supply to the hob is disconnected while the residual heat indicator is on, the warning light will flash when the power is reconnected. The display will flash until the residual heat has decreased or until one of the cooking zones is activated.
Hints and Tips
Important: When ceramic heaters are operated in higher heat settings, the heated areas may be seen switching on and off. This is due to a safety device that prevents the glass from overheating. This is normal at high temperatures, causing no damage to the hob and little delay in cooking times.
- Never operate the hob without pans on the cooking zone.
- Use only flat saucepans with a sufficiently thick base.
- Make sure the bottom of the pan is dry before placing it on the hob.
- While the cooking zone is in operation, it is important to ensure that the pan is centred correctly above the zone.
- In order to conserve energy, never use a pan with a different diameter to the hotplate being used.
- Do not use pans with rough bottoms since these can scratch the glass-ceramic surface.
- If possible, always place lids on the pans.
- The temperature of accessible parts may become high while the appliance is operating. Keep children and animals well away from the hob during operation and until it has fully cooled after the operation.
- If you notice a crack on the cooktop, it must be switched off immediately and replaced by authorized service personnel.
Cleaning and Maintenance
WARNING: Switch off the appliance and allow it to cool before cleaning is to be carried out.
- Check whether the cleaning materials are appropriate and recommended by the manufacturer before use on your appliance.
- Use cream cleaners or liquid cleaners which do not contain particles. Do not use caustic (corrosive) creams, abrasive cleaning powders, rough wire wool or hard tools as they may damage the cooker surfaces.
- Do not use cleaners that contain particles, as they may scratch the glass, enameled and/or painted parts of your appliance.
- Should any liquids overflow, clean them immediately to avoid parts becoming damaged.
- Do not use steam cleaners for cleaning any part of the appliance.
Cleaning the Ceramic Glass
Ceramic glass can hold heavy utensils but may be broken if it is hit with a sharp object.
WARNING: Ceramic Cooktops – if the surface is cracked, to avoid the possibility of an electric shock, switch off the appliance and call for service.
- Use a cream or liquid cleaner to clean the vitro-ceramic glass. Then, rinse and dry them thoroughly with a dry cloth.
- Do not use cleaning materials meant for steel as they may damage the glass.
- If substances with a low melting point are used in the cookware’s base or coatings, they can damage the glass-ceramic cooktop. If plastic, tin foil, sugar, or sugary foods have fallen on the hot glass-ceramic cooktop, please scrape it off the hot surface as quickly and as safely as possible. If these substances melt, they can damage the glass-ceramic cooktop. When you cook very sugary items like jam, apply a layer of a suitable protective agent beforehand if it is possible.
- Dust on the surface must be cleaned with a wet cloth.
- Any changes in colour to the ceramic glass will not affect the structure or durability of the ceramic and is not due to a change in the material.
- Colour changes to the ceramic glass may be for a number of reasons:
1. Spilt food has not been cleaned off the surface.
2. Using incorrect dishes on the hob will erode the surface.
3. Using the wrong cleaning materials.
Cleaning the Stainless Steel Parts
- Clean the stainless steel parts of your appliance on a regular basis.
- Wipe the stainless steel parts with a soft cloth soaked in only water. Then, dry them thoroughly with a dry cloth.
- Do not clean the stainless steel parts while they are still hot from cooking.
- Do not leave vinegar, coffee, milk, salt, water, lemon or tomato juice on the stainless steel for a long time.
Australian & New Zealand Product Warranty Statements of Standard Warranty Conditions
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
New Zealand Customers
Nothing herein contained shall be construed in any way as excluding or limiting your rights under the Consumer Guarantee Act 1993.
This product is also covered by the manufacturer’s warranty set out in this document (Our Warranty).
Our Warranty is for a period of twenty-four (24) months from the date of purchase and for refrigeration appliances will have an additional thirty-six (36) months after the first twenty-four (24) months on the Sealed System (PARTS only) Compressor & condenser etc. The labor cost to replace these parts is the responsibility of the customer. This is in addition to (and does not exclude, restrict or modify) any rights or remedies to which you may already be entitled under the Australian Consumer Law or the New Zealand Consumer Guarantee Act 1993 relating to this product. Our Warranty (which is subject to the conditions below) covers rectification free of charge of any fault arising from defective materials or components, or faulty workmanship. The product will be repaired or replaced at the option of Omega, and all costs of installation, removal, cartage, freight traveling expenses, and insurance are to be paid by the customer. Our Warranty is subject to the following conditions:
- That the purchaser contact Omega prior to any product repair.
- That the purchaser carefully follows all instructions provided with the product and complies with all relevant electrical & plumbing regulations in their State when installing the product.
- That the purchaser carefully follows the instructions provided in the owner’s handbook relating to the proper use and care of the product and does not use the product for any purpose other than the DOMESTIC use for which it hasbeen designed. If the appliance is used in commercial applications or for rental purposes, Our Warranty is limited to a warranty of Twelve (12) months covering all parts with Three (3) months on any labour cost of service or repair.
The provision of service under Our Warranty is limited by the boundary/territory area of the nearest service centre. Traveling cost incurred for service outside this area is not covered by Our Warranty and service will incur commercial cost to be paid by the customer regulated by the number of kilometers travelled beyond the service area. These costs will be disclosed to you for acceptance by you prior to your claim being processed. Microwave ovens must be returned to your nearest Authorised Service Centre for repair as they are a carry-in serviceable appliance.
What is Covered by our Warranty
During the warranty period, Omega or its authorised Service Centre will, at no extra charge, if your appliance is readily accessible without the need of special equipment and subject to the terms and conditions of this warranty, repair or replace any parts which it considers defective.
What is not Covered by our Warranty
- Products installed damaged or incomplete or not in compliance with the relevant electrical & plumbing regulations in their State.
- Normal wear and tear e.g. cleaning, light globes, filters etc.
- Failure resulting from power surges and electrical storms.
- Insect or vermin infestation.
- Unauthorized repairs or use of non-genuine Omega parts.
- Any failure caused by the product not being used in accordance with the instruction and the installation manual provided with the product.
- Misuse or abuse, including failure to properly maintain or service.
- The clearing of blockages in pumps and hoses.
- Damage that occurs during delivery or installation.
- Claims to product surface coating due to liquid or solid spill-overs, accidental damage, or damage caused from cleaning products not recommended by Omega.
How to Claim Our Warranty
While registering your warranty is not a requirement, for peace of mind you can register your warranty at omegaappliances.com.au.
To make a claim under Warranty you will need to contact
Omega in Australia or New Zealand by using the contact details below.
If you are contacting Omega regarding any warranty claims and spare parts inquiries, please make sure you have the following information on hand:
- Product Name/Model Number
- Serial Number/s
- Purchase Date (as per invoice or proof of purchase)
- Purchased From
- Warranty Registration Number (if registered)
Contact Us Australia
Omega is a division of Shriro Australia Pty Ltd
Phone: 1300 739 033
Contact Us New Zealand
Omega is a division of Monaco Corporation (member of Shriro)
Phone: 09 415 6000