Setting up your AT&T Internet Air

Follow these simple setup options

Before you get started

1
AT&T All-Fi Hub™
2
Power supply

Make sure you've registered for your service.

Connect using the AT&T Smart Home Manager app

The AT&T Smart Home Manager app helps you manage your home Wi-Fi network, connect devices, and more.

1. Download

Download the Smart Home Manager app from your app store or scan the QR code with your smartphone. You can also go to att.com/shm from your smartphone to download.

For quick download, open your smartphone camera and point it at the QR code on the box. After a few seconds, you'll get a notification with a link to open in your browser.

2. Sign in

Open the Smart Home Manager app to begin. Either tap Sign in if you've registered your Internet Air service (see page 1) or Set up equipment and scan the QR code on the base of your All-Fi Hub™™ when prompted.

3. Set up & activate

On the 'Let's begin your AT&T Internet Air setup' screen, select Get started, then follow the guided prompts to set up your All-Fi Hub™™. After that, you're ready to go.

Note: AT&T Smart Home Manager is available to AT&T Internet service customers with a compatible AT&T gateway or hub.

Optimize your connection using the Smart Home Manager app

1. Place your All-Fi Hub™™

To find the direction of your closest signal tower, tap Help me find this direction.

For the best possible signal, place your All-Fi Hub™™:

On the highest floor
As far northwest as possible, aligned with a signal tower
By a window, away from direct sunlight

2. Test signal quality

Plug in your All-Fi Hub™™ and follow the prompts in the Smart Home Manager app to test signal strength at your chosen location. The All-Fi Hub™™ display will help guide placement to make sure your signal is strong.

For more details, check the Troubleshooting section.

3. Connect your devices

To set up Wi-Fi on your devices, use the Wi-Fi network name and password displayed in the Smart Home Manager app.

Troubleshooting

Signal status will appear on the All-Fi Hub™™ display and in the Smart Home Manager app.

Green: Signal strength is great. You're ready to start using your new AT&T Internet Air service.
Yellow: Signal strength is good. Use the Smart Home Manager app to move the Hub to a different location to see if you can improve your signal strength.
Red: Let's place your Hub again. Use the Smart Home Manager app to move the Hub to a different location to get a better signal.

More info

Smart Home Manager app

Manage your home Wi-Fi network, connect devices to your network, and more.

For step-by-step installation instructions, go to att.com/AllFiHub-InternetAir

Accessibility support

Telephone equipment for visual and hearing impaired

Phone: 800.772.3140

TTY: 800.651.5111

Compatible with any TTY/TDD devices with standard phone line.

AT&T supports IPv6. Go to att.com/ipv6 to learn more.

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