Alcatel-Lucent OmniPCX IP-Touch 4038 Phone User Manual

1. Introduction

This manual provides comprehensive instructions for the installation, operation, and maintenance of your Alcatel-Lucent OmniPCX IP-Touch 4038 Phone. Please read this guide thoroughly before using your device to ensure proper functionality and to maximize its features.

Key Features:

• Large 78x51mm 4-shade grayscale display for clear information viewing.
• 10 context-sensitive soft keys for dynamic menu navigation.
• 40 programmable buttons (across 4 pages of 10 buttons) for personalized shortcuts.
• 9 fixed feature keys with icon labels for common functions.
• 4-way navigation pad for easy menu browsing.
• Integrated QWERTY keyboard for efficient text input.
• Wideband audio support for superior call quality.
• Full-duplex speakerphone for hands-free communication.
• Dual Fast Ethernet (10/100) network ports for network connectivity.
• 802.3af Power over Ethernet (PoE) compliant for simplified power and data cabling.
• VLAN management capabilities.
• 2.5mm headset jack for private conversations.

2. Setup

2.1 Unpacking the Phone

Carefully remove all components from the packaging. Verify that all items listed below are present.

What's in the Box:

• Alcatel-Lucent OmniPCX IP-Touch 4038 Phone Unit
• Handset
• Handset Cord
• Ethernet Cable
• User Guide (this document)
• Keyboard (integrated)
• Palm Rest

Note: A power supply unit is not included with this phone. The phone is designed to be powered via Power over Ethernet (PoE) (802.3af compliant). If PoE is not available, a separate Alcatel-Lucent compatible power adapter must be purchased.

2.2 Connecting the Phone

1. Connect the Handset: Plug one end of the coiled handset cord into the handset and the other end into the handset port on the side of the phone base.
2. Connect to Network/Power: Connect one end of the Ethernet cable to the "LAN" port on the back of the phone and the other end to a PoE-enabled network switch or router. If not using PoE, connect the Ethernet cable to the "LAN" port and connect a compatible power adapter (sold separately) to the power input port.
3. Connect to PC (Optional): If you wish to connect a computer through the phone, connect an Ethernet cable from your computer to the "PC" port on the back of the phone.
4. Connect Headset (Optional): If using a headset, plug it into the 2.5mm headset jack on the side of the phone.

The phone will power on automatically once connected to a PoE source or external power adapter. It will then attempt to connect to your Alcatel OmniPCX system.

3. Operating Instructions

3.1 Phone Layout and Controls

Familiarize yourself with the various buttons and indicators on your Alcatel-Lucent OmniPCX IP-Touch 4038 Phone.

Figure 1: Overview of the Alcatel-Lucent OmniPCX IP-Touch 4038 Phone's keypad and display area. This image shows the numeric dial pad, navigation cluster, fixed feature keys, and the integrated QWERTY keyboard.

Numeric Dial Pad:

• Keys 0-9: Used for dialing phone numbers and entering numerical data.
• *: Star key, often used for special functions or menu navigation.
• #: Pound/Hash key, often used for special functions or confirming entries.

Navigation Pad and Soft Keys:

• 4-Way Navigation Pad (Center): Used to scroll through menus and options on the display. The central button typically acts as a "Select" or "OK" button.
• Context-Sensitive Soft Keys (Below Display): These 10 keys change their function based on the current menu or call state, indicated by labels on the display directly above them.
• Programmable Buttons (Right of Display): 40 buttons arranged in 4 pages of 10, allowing users to program speed dials, line appearances, or other features. Use the page navigation buttons to switch between pages.

Fixed Feature Keys:

• Info (i) Button: Provides information about the phone's status or current menu item.
• Hold Button: Places the current call on hold.
• Message Button (Envelope Icon): Accesses voicemail or message waiting indicators.
• Speakerphone Button (Speaker Icon): Toggles the speakerphone on/off. (Green button in image)
• Volume Up/Down Buttons (+/-): Adjusts handset, headset, or speakerphone volume.
• End Call Button (Red Handset Down Icon): Terminates the current call or exits a menu. (Orange button labeled "end" in image)
• Mute Button (Microphone Icon): Mutes the microphone during a call.
• Headset Button (Headset Icon): Activates or deactivates the connected headset.

QWERTY Keyboard:

• Alphanumeric Keys: Used for entering text, names, or other alphanumeric data, especially useful for directory searches or messaging.
• Shift Key (Up Arrow): Toggles between uppercase and lowercase letters.
• Function/Symbol Keys: Accesses secondary characters or functions printed on the keys (e.g., @, $, %, ^).
• Backspace/Delete Key: Removes characters.
• Enter Key: Confirms input or moves to the next line.

3.2 Basic Call Functions

Making a Call:

1. Lift the handset, press the speakerphone button, or press a line key.
2. Dial the desired phone number using the numeric dial pad or select a contact from the directory using the navigation pad and soft keys.
3. Press the "Call" soft key (if available) or wait for the call to connect.

Answering a Call:

1. When the phone rings, lift the handset, press the speakerphone button, or press the flashing line key.

Ending a Call:

1. Replace the handset, or press the "End Call" button (red handset down icon).

4. Maintenance

4.1 Cleaning the Phone

• Always disconnect the phone from its power source before cleaning.
• Use a soft, slightly damp, lint-free cloth to wipe the phone's surfaces.
• Do not use harsh chemicals, abrasive cleaners, or aerosol sprays, as these can damage the phone's finish and internal components.
• For the display, use a screen-specific cleaner if necessary, applied to the cloth, not directly to the screen.

4.2 General Care

• Avoid exposing the phone to extreme temperatures, direct sunlight, or high humidity.
• Do not place heavy objects on the phone.
• Keep the phone away from liquids. In case of liquid exposure, immediately disconnect power and contact support.

5. Troubleshooting

This section addresses common issues you might encounter with your Alcatel-Lucent OmniPCX IP-Touch 4038 Phone.

6. Specifications

Below are the technical specifications for the Alcatel-Lucent OmniPCX IP-Touch 4038 Phone.

• Product Dimensions: 10 x 10 x 6 inches (L x W x H)
• Item Weight: 4 pounds
• Model Number: 4038
• Color: Grey
• Display: Large 78x51mm, 4-shade grayscale
• Keys: 10 Context Sensitive Soft Keys, 40 Programmable Buttons (4 pages of 10), 9 Fixed Feature Keys, QWERTY Keyboard
• Audio: Wideband Audio Support, Full Duplex Speakerphone
• Network Ports: Dual Fast Ethernet (10/100)
• Power: 802.3af PoE Compliant (Power Supply Not Included)
• Headset Jack: 2.5mm
• Compatibility: Alcatel OmniPCX Systems

7. Warranty and Support

7.1 Warranty Information

This product is typically covered by a limited warranty provided by Alcatel-Lucent or your reseller. Please refer to the warranty card included with your original purchase or contact your point of sale for specific warranty terms and conditions. Keep your proof of purchase for warranty claims.

7.2 Technical Support

For technical assistance, troubleshooting beyond this manual, or service inquiries, please contact your system administrator or the authorized Alcatel-Lucent reseller from whom you purchased the phone. They can provide specialized support for your OmniPCX system integration.