1. Pengenalan
This manual provides essential information for the safe and efficient operation, installation, and maintenance of your Samsung WindFree AI Pro 12,000 BTU Inverter Split Air Conditioner. Please read this manual thoroughly before using the appliance and keep it for future reference.
The Samsung WindFree AI Pro air conditioner is designed to provide comfortable cooling without direct cold airflow, thanks to its innovative WindFree technology. It features an Inverter compressor for energy efficiency, integrated Wi-Fi for smart control, and an R32 ecological refrigerant.
2. Maklumat Keselamatan
Sentiasa ikuti langkah berjaga-jaga keselamatan asas apabila menggunakan peralatan elektrik untuk mengurangkan risiko kebakaran, renjatan elektrik atau kecederaan.
- Ensure the air conditioner is installed by a qualified professional.
- Jangan cuba membaiki atau mengubah suai unit ini sendiri. Hubungi kakitangan servis yang dibenarkan.
- Sentiasa putuskan sambungan kuasa sebelum membersihkan atau melakukan penyelenggaraan.
- Jangan masukkan jari atau benda asing ke dalam saluran masuk atau keluar udara.
- Jauhkan bahan pembungkus daripada kanak-kanak.
- Use only the specified power supply (220V, 60Hz).
- Pastikan pembumian yang betul untuk mengelakkan kejutan elektrik.
3. Produk Lebihview dan Ciri
Your Samsung WindFree AI Pro air conditioner combines advanced technology with user-friendly features for optimal comfort and efficiency.
Ciri-ciri Utama:
- Teknologi WindFree™: Cools the room without direct cold airflow, utilizing 23,000 micro-holes for gentle air dispersion.
- Pemampat Penyongsang Digital: Provides efficient and stable cooling, reducing energy consumption.
- Wi-Fi Bersepadu: Control your air conditioner remotely via the SmartThings app, or with voice assistants like Alexa, Google Assistant, and Bixby.
- Mod Tenaga AI: Optimizes energy consumption based on usage patterns.
- Mod Sejuk Pantas: Menyejukkan bilik dengan cepat ke suhu yang dikehendaki.
- Anti-Bacteria Copper Filter: Helps maintain air quality by filtering dust and bacteria.
- Fungsi Pembersihan Automatik: Automatically dries the evaporator to prevent mold and bacteria growth.
- Penyejuk R32: Bahan pendingin mesra alam dengan potensi pemanasan global yang lebih rendah.
- Blue Fin Dura+ Protection: Anti-corrosion coating on the outdoor unit's condenser for enhanced durability.

Image: The indoor unit illustrating WindFree™ Comfort Cooling with 23,000 micro-holes for gentle air distribution, compared to conventional direct airflow.

Image: The indoor unit highlighting WindFree™ Energy Saving, showing how gentle airflow can lead to significant energy savings compared to rapid cooling with an open vane.
4. Persediaan dan Pemasangan
Proper installation is crucial for the performance and longevity of your air conditioner. It is highly recommended that installation be performed by a certified technician.
4.1 Pemeriksaan Pra-Pemasangan:
- Verify the power supply matches the unit's requirements (220V, 60Hz).
- Ensure the installation location for both indoor and outdoor units allows for proper airflow and maintenance access.
- Confirm that the wall structure can support the weight of the indoor unit.
4.2 Installation Steps (Summary for reference, professional installation required):
- Mount the indoor unit (evaporator) on a suitable wall, ensuring it is level.
- Install the outdoor unit (condenser) on a stable surface, away from direct sunlight or obstructions.
- Connect the refrigerant piping between the indoor and outdoor units. Ensure proper vacuuming and charging with R32 refrigerant (0.43 kg factory charge).
- Connect the electrical wiring, ensuring correct polarity and grounding.
- Perform a leak test on all refrigerant connections.
- Conduct a test run to verify proper operation of all modes.
Nota: The maximum vertical distance (desnível máximo) between units is 8 meters, and the maximum piping length (distância máxima de tubulação) is 15 meters.
5. Arahan Operasi
Your air conditioner can be controlled using the included remote control or via the SmartThings app on your smartphone.
5.1 Remote Control Operation:
Use the remote control to select operating modes, adjust temperature, and set fan speed.
- Butang Kuasa: Menghidupkan/Mematikan unit.
- Butang Mod: Kitaran melalui mod operasi:
- Sejuk: Standard cooling.
- WindFree™: Gentle cooling without direct airflow.
- Kipas: Mengedarkan udara tanpa penyejukan.
- Kering (Penyahlembapan): Mengurangkan kelembapan.
- Auto: Automatically selects the optimal mode based on room temperature.
- Pelarasan Suhu: Gunakan anak panah Atas/Bawah untuk menetapkan suhu yang dikehendaki.
- Kelajuan Kipas: Melaraskan kelajuan kipas (Auto, Rendah, Sederhana, Tinggi).
- Sejuk pantas: Activates rapid cooling.
- Mod tidur: Optimizes temperature and fan speed for comfortable sleep.
- Fungsi Ayunan: Controls the horizontal and vertical airflow direction (automatic 4-direction swing).
- Pemasa: Sets a timer for automatic On/Off.
5.2 SmartThings App and Voice Control:
With integrated Wi-Fi, you can control your air conditioner from anywhere using the Samsung SmartThings app on your smartphone or through compatible voice assistants.
- Muat turun aplikasi Samsung SmartThings daripada gedung aplikasi peranti anda.
- Ikut arahan dalam aplikasi untuk menyambungkan penghawa dingin anda ke rangkaian Wi-Fi rumah anda.
- Once connected, you can remotely power on/off, change modes, adjust temperature, and monitor energy usage.
- Integrate with voice assistants (Alexa, Google Assistant, Bixby) by linking your SmartThings account in their respective apps.

Image: Demonstrates Wi-Fi connectivity via SmartThings, allowing control from a smartphone and compatibility with voice assistants like Bixby, Google Assistant, and Amazon Alexa.
6. Penyelenggaraan
Regular maintenance ensures optimal performance, energy efficiency, and air quality.
6.1 Pembersihan Penapis:
The Anti-Bacteria copper filter should be cleaned regularly. The unit will display a "Filter Clean" notice when cleaning is recommended.
- Matikan penghawa dingin dan cabutnya daripada bekalan kuasa.
- Buka panel hadapan unit dalaman.
- Tanggalkan penapis udara.
- Clean the filter(s) with a vacuum cleaner or wash them with lukewarm water and a mild detergent.
- Rinse thoroughly and allow to dry completely in a shaded area before re-installing.
- Tutup panel hadapan.
6.2 Fungsi Pembersihan Automatik:
The Auto Clean function automatically dries the evaporator coil to prevent mold and bacteria buildup. It activates after the unit is turned off from cooling or dry mode.
- To activate/deactivate Auto Clean, refer to your remote control or SmartThings app settings.
6.3 Outdoor Unit Maintenance:
Periodically check the outdoor unit for any obstructions (leaves, debris) around the air inlet and outlet. Clean gently if necessary. Do not spray water directly onto the electrical components.
7. Penyelesaian masalah
Before contacting service, refer to the following common issues and solutions.
| Masalah | Kemungkinan Punca | Penyelesaian |
|---|---|---|
| Unit tidak dihidupkan. | No power, circuit breaker tripped, remote control battery low. | Check power supply, reset circuit breaker, replace remote control batteries. |
| Penyejukan yang tidak mencukupi. | Dirty air filter, blocked outdoor unit, wrong mode selected, room too large. | Clean air filter, clear obstructions from outdoor unit, select Cool or Fast Cool mode, ensure room size is appropriate for 12,000 BTU. |
| Bunyi yang tidak biasa. | Bahagian longgar, objek asing, unit tidak rata. | Periksa bahagian yang longgar, buang objek asing, pastikan unit rata. Jika bunyi bising berterusan, hubungi servis. |
| Kebocoran air dari unit dalaman. | Hos saliran tersumbat, pemasangan tidak betul. | Check and clear drain hose. If issue persists, contact a professional for inspection. |
| Isu sambungan Wi-Fi. | Router issues, incorrect password, unit too far from router. | Restart router, re-enter Wi-Fi password in SmartThings app, ensure unit is within Wi-Fi range. |
Jika masalah berterusan selepas mencuba penyelesaian ini, sila hubungi sokongan pelanggan Samsung.
8. Spesifikasi
Detailed technical specifications for the Samsung WindFree AI Pro 12,000 BTU Inverter Split Air Conditioner.
| Ciri | Spesifikasi |
|---|---|
| Jenama | Samsung |
| Model (Unit Dalaman) | AR60H12D1AWNAZ |
| Model (Unit Luaran) | AR60H12D1AWXAZ |
| taip | Split Inverter |
| Kitaran | Cooling (Frio) |
| Gas Penyejuk | R32 |
| Kapasiti Penyejukan Nominal | 12,000 BTU/j |
| Min/Max Cooling Capacity | 3,500 ~ 14,000 BTU/j |
| Voltage | 220 V |
| Kekerapan | 60 Hz |
| Bekalan Kuasa | Via Outdoor Unit (ODU) |
| Energy Efficiency (Inmetro) | A (3.06 W/W) |
| Penggunaan Kuasa (Penyejukan) | 1,150 W |
| Penggunaan Tenaga Tahunan | 416 kWj/tahun |
| Jumlah Aliran Udara | 672 m³/j |
| Jenis Pemampat | Penyongsang |
| Tahap Bunyi (Unit Dalaman) | 40/21 dBA (Silent Mode) |
| Tahap Bunyi (Unit Luar) | 50 dBA |
| Jenis Gegelung Pemeluwap | Tembaga |
| Perlindungan Anti-Hakisan | Blue Fin Dura+ |
| Max Vertical Distance | 8 m |
| Panjang Paip Maks | 15 m |
| asal usul | Brazil |
| Inmetro Registration | 012321/2024 |
| Anatel Approval | 10725-21-02752 |
Dimensi (Anggaran):
- Unit Dalaman (Pengewap): 299 x 820 x 215 mm (H x P x D)
- Unit Luar (Kondenser): 620 x 834 x 375 mm (H x P x D)

Image: The outdoor unit, highlighting the use of R32 ecological refrigerant and the 10-year warranty on the Digital Inverter compressor.
9. Waranti dan Sokongan
9.1 Maklumat Waranti:
Your Samsung WindFree AI Pro air conditioner comes with a 10-year warranty on the Digital Inverter compressor. For specific terms and conditions, please refer to the warranty card included with your product or visit the official Samsung webtapak.
The product also features Blue Fin Dura+ anti-corrosion protection on the condenser coil, contributing to its long-term durability.
9.2 Sokongan Pelanggan:
For technical assistance, troubleshooting beyond this manual, or warranty claims, please contact Samsung customer support. You can find contact information on the official Samsung webtapak atau dalam dokumentasi produk anda.
When contacting support, please have your model number (AR60H12D1AWNAZ) and serial number ready.