PHILIPS XU2000/20
Philips Series 2000 Robot Vacuum Cleaner XU2000/20 User Manual
Model: XU2000/20 | Brand: PHILIPS
pengenalan
Welcome to the user manual for your Philips Series 2000 Robot Vacuum Cleaner, model XU2000/20. This device is designed to provide efficient and effortless cleaning of your home, combining both vacuuming and mopping functionalities. Please read this manual carefully to ensure proper use and maintenance of your robot vacuum cleaner.
Ciri-ciri Utama:
- Simultaneous Vacuuming and Mopping: Effectively removes fine dust and dirt from hard floors in a single pass.
- Optimized Suction Power: Features 2700 Pa suction power to capture crumbs, pet hair, and fine particles.
- Pengesanan Karpet Automatik: Increases suction power automatically for deep cleaning on carpets.
- Precise 360° LDS Navigation: Intelligent mapping ensures comprehensive coverage, even in low light conditions.
- Intuitive HomeRun App: Allows remote control, personalized scheduling, and real-time reports via dual-band Wi-Fi.
- Hayat Bateri yang Panjang: Up to 130 minutes of autonomy on a single charge.

Rajah 1: Atas view of the Philips Series 2000 Robot Vacuum Cleaner.
Maklumat Keselamatan Penting
Before using the appliance, read this user manual and the important information booklet carefully and save them for future reference. Always follow the basic safety precautions to avoid risks of fire, electric shock, and personal injury.
- Perkakas ini boleh digunakan oleh kanak-kanak berumur 8 tahun ke atas dan orang yang kurang keupayaan fizikal, deria atau mental atau kurang pengalaman dan pengetahuan jika mereka telah diberi penyeliaan atau arahan mengenai penggunaan perkakas dengan cara yang selamat dan memahami bahaya yang terlibat .
- Kanak-kanak tidak boleh bermain dengan perkakas. Pembersihan dan penyelenggaraan pengguna tidak boleh dibuat oleh kanak-kanak tanpa pengawasan.
- Do not use the appliance if the adapter, the main cord, or the appliance itself is damaged.
- Jangan rendamkan perkakas dalam air atau sebarang cecair lain.
- Only use the original Philips accessories and parts.
- Ensure the charging station is placed in an open, unobstructed area, away from stairs or drops.
- Tanggalkan sebarang kabel yang longgar, objek kecil atau barang rapuh dari laluan pembersihan sebelum operasi.
Komponen Produk
Familiarize yourself with the main components of your Philips Series 2000 Robot Vacuum Cleaner.
- Robot Vacuum Cleaner Unit
- Stesen Pengecasan
- Penyesuai Kuasa
- Tong sampah
- Tangki Air
- Mopping Pads (2 included)
- Berus Sisi
- Berus Utama
- Penapis HEPA

Figure 2: Robot vacuum cleaner with its charging station and two mopping pads.

Figure 3: Product dimensions: 345mm diameter, 96mm height for the robot, and 402mm length for the charging station setup.
Panduan Persediaan
- Buka bungkusan Robot: Keluarkan semua komponen dari pembungkusan dengan berhati-hati.
- Pilih Lokasi untuk Stesen Pengecasan: Select a clear, open space against a wall, ensuring there are no obstacles within 0.5 meters (1.6 feet) on either side and 1.5 meters (5 feet) in front of the station. Plug the power adapter into the charging station and then into a wall outlet.
- Caj Permulaan: Place the robot vacuum cleaner on the charging station. Ensure the charging contacts on the robot align with those on the station. The robot will begin charging automatically. For first use, fully charge the robot (approximately 4-6 hours).
- Install the Philips HomeRun App: Download the "Philips HomeRun" app from your smartphone's app store (available for iOS and Android).
- Connect to Wi-Fi and Pair the Robot:
- Buka apl dan buat akaun.
- Follow the in-app instructions to connect your robot to your home's dual-band Wi-Fi network.
- Aplikasi ini akan membimbing anda melalui proses penyandingan.
- Pemetaan Awal: Once paired, the app will prompt you to start an initial mapping run. This allows the robot to create a detailed map of your home for efficient cleaning. Ensure all doors are open and clear any large obstacles during this process.

Figure 4: The robot vacuum cleaner returning to its charging station. Ensure the station is placed in an accessible area.
Arahan Operasi
Memulakan Kitaran Pembersihan:
- Melalui Apl: Open the Philips HomeRun app. Select your desired cleaning mode (Vacuum, Mop, or Vacuum & Mop), suction level, and water flow. You can choose to clean the entire house, specific rooms, or designated zones. Tap "Start" to begin.
- Permulaan Manual: Press the power button on the robot once to start a general cleaning cycle. The robot will automatically return to its charging station when finished or when the battery is low.
Mod dan Ciri Pembersihan:
- Memvakum: The robot uses its powerful 2700 Pa suction to collect dust, dirt, and debris.
- Mengemop: Attach a damp mopping pad to the water tank and fill the tank with clean water. The robot will mop hard floors. Do not use cleaning solutions other than water unless specified by Philips.
- Vakum & Mop: For combined cleaning, the robot vacuums and mops simultaneously. This is ideal for daily maintenance on hard floors.
- Penggalak Permaidani: The robot automatically detects carpets and increases suction power for a deeper clean. Ensure mopping pads are removed or set a "No-Mop Zone" in the app for carpeted areas if using the mopping function.
- Navigasi LDS: The 360° Laser Distance Sensor (LDS) creates precise maps of your home, allowing for efficient and systematic cleaning paths.

Figure 5: The robot vacuum cleaner performing simultaneous vacuuming and mopping on a hard floor.

Figure 6: Illustration of the robot's strong suction power, capable of picking up large debris like crumbs.

Figure 7: The robot cleaning systematically using its 360° laser navigation to cover the entire area.
Using the HomeRun App:
The Philips HomeRun app provides advanced control and customization options:
- Pengurusan Peta: View and edit your home's map. The robot can store up to 5 detailed maps.
- Pembersihan Zon: Define specific areas for cleaning or create "No-Go Zones" to prevent the robot from entering certain areas (e.g., fragile objects).
- Zon Larangan Mop: Designate areas where the robot should avoid mopping, such as carpets or rugs.
- Penjadualan: Tetapkan jadual pembersihan harian atau mingguan.
- Cleaning Preferences: Adjust suction power (Low, Normal, High, Max) and water flow for different rooms or floor types.
- Pemantauan masa nyata: Track the robot's cleaning progress and battery status.

Figure 8: The Philips HomeRun app allows you to customize cleaning plans for each room.

Figure 9: Setting up a "Forbidden Zone" in the app to protect fragile items or restrict access.

Figure 10: Defining a "No-Mop Zone" to prevent the robot from mopping carpets when performing wet cleaning.
Penyelenggaraan
Penyelenggaraan tetap memastikan prestasi optimum dan memanjangkan jangka hayat pembersih vakum robot anda.
1. Emptying the Dustbin:
The dustbin should be emptied after each cleaning cycle, especially if you have pets or a large area to clean.
- Open the top cover of the robot.
- Keluarkan tong sampah dengan menariknya ke atas.
- Buka penutup tong sampah dan kosongkan kandungannya ke dalam tong sampah.
- Tutup penutup dan masukkan semula tong sampah ke dalam robot sehingga ia berbunyi klik pada tempatnya.
2. Membersihkan Penapis:
The HEPA filter inside the dustbin should be cleaned regularly (weekly or bi-weekly depending on usage) and replaced every 3-6 months.
- Keluarkan tong sampah seperti yang diterangkan di atas.
- Take out the HEPA filter from the dustbin.
- Tap the filter gently over a trash can to remove dust. Do not wash the HEPA filter with water.
- Reinsert the clean filter and dustbin.
3. Cleaning the Water Tank and Mopping Pads:
After each mopping cycle:
- Tanggalkan tangki air dari robot.
- Kosongkan baki air dari tangki.
- Detach the mopping pad from the water tank.
- Wash the mopping pad by hand or machine wash (follow care instructions on the pad). Allow it to air dry completely before reattaching.
- Bersihkan tangki air dengan iklanamp kain dan biarkan ia kering.
4. Cleaning Brushes and Sensors:
Periodically check and clean the main brush, side brush, and sensors.
- Berus Utama: Remove the main brush cover and lift out the brush. Use the cleaning tool (if provided) to cut and remove tangled hair or debris.
- Berus Sisi: Unscrew and remove the side brush. Clean any hair or debris wrapped around it. Reattach securely.
- Penderia: Gently wipe the cliff sensors (located on the bottom of the robot), wall sensors (on the side), and charging contacts with a clean, dry cloth.
Menyelesaikan masalah
| Masalah | Kemungkinan Punca | Penyelesaian |
|---|---|---|
| Robot tidak bermula atau bertindak balas. | Bateri lemah; Suis kuasa dimatikan; Robot tersekat. | Charge the robot fully. Ensure the main power switch is on. Clear any obstructions. |
| Robot kerap tersangkut. | Obstacles (cables, small objects); Uneven surfaces. | Clear the cleaning area of loose cables and small items. Use "No-Go Zones" in the app for problematic areas. |
| Poor cleaning performance (vacuuming). | Full dustbin; Clogged filter; Tangled main/side brush. | Empty the dustbin. Clean or replace the filter. Clean the main and side brushes. |
| Poor cleaning performance (mopping). | Dry mopping pad; Empty water tank; Clogged water nozzle. | Dampen the mopping pad. Refill the water tank. Clean the water nozzle. |
| Robot cannot connect to Wi-Fi or app. | Kata laluan Wi-Fi salah; Isu penghala; Robot terlalu jauh dari penghala. | Ensure correct Wi-Fi password. Restart router. Move robot closer to router. Check app for connection steps. |
| Side brush not rotating or making noise. | Hair or debris tangled; Motor malfunction. | Remove and clean the side brush thoroughly. If the issue persists, contact customer support. |
| Robot loses map or navigation issues. | Environment changes; Sensor obstruction. | Ensure no major changes in the room layout. Clean LDS sensor and other navigation sensors. Recalibrate map if necessary via the app. |
Spesifikasi
| Ciri | Perincian |
|---|---|
| Jenama | PHILIPS |
| Nama Model | XU2000/20 |
| Syor Permukaan | Hard floors, carpets |
| Ciri Khas | Tanpa wayar |
| warna | putih |
| Dimensi Produk (L x W x H) | 14.6L x 15.5W x 9H centimeters (Robot dimensions: approx. 34.5cm diameter, 9.6cm height) |
| Jenis Pengawal | Kawalan Apl |
| Komponen yang Disertakan | Docking station, filter, floor brush, 2 mopping pads |
| Jenis Penapis | HEPA |
| Hayat Bateri | 130 minit |
| Jenis Bateri | Lithium-nickel-manganese-cobalt (NMC) |
| Voltage | 220 Volt |
| Kapasiti Tangki Air | 240 mililiter |
| Sumber Kuasa | Dikuasakan Bateri |
| Berat Barang | 3.1 Kilogram |
| Bilangan Tahap Kuasa | 3 (App allows 4: Low, Normal, High, Max) |
| Kaedah Kawalan | Permohonan |
| Peranti Serasi | Telefon pintar |
| Faktor Bentuk | Bulat |
| Tahun Pembuatan | 2024 |
| Negara Asal | China |
Waranti dan Sokongan
Untuk maklumat waranti, sila rujuk kad waranti yang disertakan dalam pembungkusan produk anda atau lawati Philips rasmi webtapak untuk wilayah anda. Simpan bukti pembelian anda untuk tuntutan waranti.
If you encounter any issues or have questions about your Philips Series 2000 Robot Vacuum Cleaner, please contact Philips Customer Support. The Philips HomeRun app also provides support resources, including explanatory videos and a Q&A section.
- Sokongan dalam talian: Lawati sokongan Philips webtapak untuk Soalan Lazim, panduan penyelesaian masalah dan maklumat hubungan.
- Sokongan Dalam Apl: Access help resources directly through the Philips HomeRun app.
- Manual Pengguna (PDF): Manual pengguna PDF terperinci tersedia untuk dimuat turun di sini.

Figure 11: The Philips HomeRun app offers support resources including explanatory videos and a Q&A section.
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