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Instruction Manual for HYDRA models including: JOVI AC Wall Mounted EV Charger, JOVI, AC Wall Mounted EV Charger, Wall Mounted EV Charger, Mounted EV Charger, EV Charger, Charger
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DocumentDocumentJOVI AC Wall-Mounted EV charger ELECTRIC VEHICLE CHARGER INSTALLATION AND INSTRUCTION MANUAL CONTENTS SAFETY ...................................................................................................................................................................................3 Safety Identification .......................................................................................................................................................3 INTRODUCTION.....................................................................................................................................................................6 Appearance .....................................................................................................................................................................6 Technical Specifications................................................................................................................................................7 Technical Specifications (Continued)..........................................................................................................................8 Product Features.............................................................................................................................................................9 INSTALLATION ....................................................................................................................................................................10 Procedure .......................................................................................................................................................................10 Network connectivity requirements ..........................................................................................................................11 Tool preparation ............................................................................................................................................................12 Socket and Tethered.....................................................................................................................................................13 Internal Structure..........................................................................................................................................................14 Product Parameter .......................................................................................................................................................15 List of Products and Accessories ..............................................................................................................................16 Site Space Requirements ............................................................................................................................................17 Installation Instructions ...............................................................................................................................................18 Electrical Requirements...............................................................................................................................................19 Installation Step 1 .........................................................................................................................................................20 Installation Step 2 .........................................................................................................................................................21 Installation Step 3 .........................................................................................................................................................22 Installation Step 4 .........................................................................................................................................................23 Installation Step 5 .........................................................................................................................................................24 AFTERSALES ........................................................................................................................................................................25 Aftersales Service ........................................................................................................................................................25 Disclaimer ......................................................................................................................................................................25 Maintenance ..................................................................................................................................................................25 Procedures .....................................................................................................................................................................25 During Installation.........................................................................................................................................................26 After Installation............................................................................................................................................................26 PROCEDURES ......................................................................................................................................................................27 APPENDIX ............................................................................................................................................................................28 Fault Diagnostics...........................................................................................................................................................28 2 01268 205 121 | www.hydraev.co.uk | sales@hydraev.co.uk SAFETY SAFETY ANNOUNCEMENTS Before operating the EV charger, read the instructions and precautions carefully to reduce the risk of accidents. The "caution, warning, hazard" notices in the product and product manual do not represent all safety concerns to be observed and are only intended to supplement the various operational safety precautions. In carrying out the company's product and equipment operations, you must comply with relevant industry safety norms and strictly abide by these instructions to provide the appropriate equipment precautions and special safety instructions IDENTIFICATION DESCRIPTION Indicates that care must be taken with the operation or condition of hazardous voltage Important security information must be followed very carefully Indicates risk of burns from high-temperature areas or areas with high component temperatures Ground protected connection point DC electricity AC electricity Indicates that the said action must be performed using clothing and/or personal protective equipment provided by the employer Type A Residual Current Devices (RCD) Type B Residual Current Devices (RCD) 3 01268 205 121 | www.hydraev.co.uk | sales@hydraev.co.uk SAFETY ELECTRICAL SAFETY HIGH VOLTAGE Some components of the power system operate with high voltage. Direct or indirect contact with these components through non-insulated protective material poses a fatal hazard. The installation of AC power supply equipment must comply with safety regulations, and personnel carrying out the installation of AC equipment must be qualified in high voltage AC-power operation. It is strictly prohibited to wear watches, bracelets, rings or other conductive objects on your wrist or hand. Turn off the power immediately if you find water or moisture in the electric cabinet. When operating in humid conditions, water should be strictly prevented from entering the equipment. A "Do not operate" sign must be hung on switches and buttons that are not to be used during installation. Construction of high-voltage lines can cause fire or electric shock accidents. The racking and wiring of AC cables through the area must comply with the local regulations and specifications. Only personnel qualified for high-voltage and AC operations can carry out various high-voltage operations. TOOLS Special tools must be used for all high AC voltage operations. THUNDERSTORMS High AC voltage operations during thunderstorms are strictly prohibited. Strong electromagnetic fields are produced in the atmosphere during thunderstorms. To avoid lightning damage to equipment and personnel, do not carry out any operations during thunderstorms. ELECTROSTATICS Static electricity generated by the human body can damage electrostatic-sensitive components on boards such as large-scale integrated circuits (ICs). To prevent static damage to sensitive components, personnel must wear an anti-static bracelet when in contact with equipment (hand-held boards, circuit boards, IC chips, etc.). The antistatic bracelet must be well-grounded on the other end. 4 01268 205 121 | www.hydraev.co.uk | sales@hydraev.co.uk SAFETY SHORT CIRCUITS It is strictly prohibited to short-circuit the power supply system to the positive and negative poles or to short the non-ground pole to ground during operation. Short circuits can cause equipment to burn and pose a personal safety hazard. In addition, the polarity of the cables and interface terminals must be strictly checked when carrying out live work. Power distribution operation space is limited. Before any operation, close attention must be paid to the choice of operating space. An insulation tool must be used during operation. When working with electricity, care must be taken to keep your hands, wrists and arms steady, to prevent accidents from a tool slipping, or from too much movement of a tool or your body. SHARP CORNERS When moving equipment by hand, wear protective gloves to prevent cuts. POWER CABLE Make sure that the cable label is correct before connecting the cable. SIGNAL LINE The signal cable should be tied separately from the power cable and at least 15mm away. 5 01268 205 121 | www.hydraev.co.uk | sales@hydraev.co.uk INTRODUCTION APPEARANCE Use Material Installation type Cable layout Weight Cable length Charging socket Car Parks / Public Charging Station Metal housing Wall Mounted Bottom 10-15kg 4m Type2 1 Touch Screen 2 Door Lock 3 RFID Card reader 4 LED status lights 5 Power input 6 RJ45 input 7 Charger Outputs (tethered) Not shown: Charger cable socket (untethered model) 6 01268 205 121 | www.hydraev.co.uk | sales@hydraev.co.uk INTRODUCTION TECHNICAL SPECIFICATIONS COMPONENT SPECIFICATIONS POWER CHARACTERISTICS DESIGN FEATURES COMMUNICATION Dimensions Weight Cable length Shell material Screen Input voltage Input frequency Rated power Measurement accuracy Output voltage Output current Efficiency Factor UI Standard Web interface OCPP 610(H)mm x 470(W)mm x 300(D)mm 5kg (no cable) -10kg (with cable) 4.2m/SOCKET Aluminium Alloy 5" LCD touch screen TN-S 240V AC (single phase) 400V AC (three phase) ±10% 46hz/65hz 7kW (single phase) 22kW (three phase) ±0.5% Same as input voltage 7kW/22kW-32A 94% 0.99 RFID Card Reader, LCD touch screen, Emergency Stop Button GB/T, TYPE2 and IEC61851-1/2017 Wired Ethernet, 3G/4G OCPP 1.6J 7 01268 205 121 | www.hydraev.co.uk | sales@hydraev.co.uk INTRODUCTION TECHNICAL SPECIFICATIONS (CONTINUED) WORKING ENVIRONMENT Use Operating temperature Operating humidity Elevation Protection level Cooling method Ground detection Sound level RoHS Indoor/Outdoor -30°C ~ +55°C 5% to 95% <2000m IP55 Ambient air cooling 30mA 50db (normal input/output power at ambient 25°C) Meets the R5 requirements of the RoHS directive 8 01268 205 121 | www.hydraev.co.uk | sales@hydraev.co.uk INTRODUCTION PRODUCT FEATURES The HYDRA Jovi AC Charger has a modern design and user-friendly interface, designed for domestic and workplace use. SAFETY FEATURES Hardware protection features: Overcurrent protection Overvoltage protection Over-temperature protection Emergency stop protection Lightning protection Type B RCD Comprehensive software protection features, providing multiple protections Meets IEC61851-22 requirements All components have CE certificates The SECC controller has gone through the TÜV test SMART The terminal charger is connected to the Open Charge Point Protocol platform online Remote diagnostics, remote upgrades Compatible with GB/T Type 2 and IEC61851-1/2017 Internal high-precision MID AC meter Supports simultaneous charging of multiple connectors The OCPP platform sets the maximum output power according to the time period Support for credit card Point Of Sale payment (optional) Support for OCPP1.6-J (later direct upgrade to 2.0) CONVENIENT Wireless or wired communication, flexible networking Open communication protocol for sweep charge, swipe charging and API services Several settings to end the charge Time limit Amount of electricity Auto filled OPTIONAL FEATURES Plug&Charge (optional) 9 01268 205 121 | www.hydraev.co.uk | sales@hydraev.co.uk INSTALLATION PROCEDURE SAFETY INSTRUCTIONS The operating voltage and current inside the charging system are high, and the following regulations should be observed at all times to ensure personal safety: 1. Charging systems must only be installed by personnel who have been trained in, and have sufficient knowledge of, the charging system. Always follow safety precautions and local safety regulations during installation. 2. To operate inside the charging system, make sure that the charging system is not live. The power input to the charging system must be disconnected. 3. Distribution cable wiring should be reasonable and protective to avoid accidental contact when operating power supplies. VISUAL INSPECTION Upon product delivery, check that the package is not damaged and that the label is complete and correct. If there is an issue, immediately inform the carrier and take photos as evidence. At the same time, immediately contact the manufacturer to discuss the issue. Only after the goods arrive at the installation site can they be opened and the boxes opened for inspection. Start by opening the box with the packing slip, taking out the packing list and checking it against each item. Next, check the serial number of the box, the equipment packaging, the number and type of accessories and the integrity of all items. Following the packing list, check that accessories and accompanying documents are complete (refer to the shipping list) and store the accessories and documents properly. Carry out a visual inspection to ensure that the product is free of abnormal marks showing collisions, and of scratches, cracks, dents, rust, breakage, or peeling of paint. Sign receipt documents, make a record of the situation, keep documents and scan them for archives, or give them to relevant parties. ACCESSORY LIST The packing list comes with the shipping documents. 10 01268 205 121 | www.hydraev.co.uk | sales@hydraev.co.uk INSTALLATION NETWORK CONNECTIVITY REQUIREMENTS The recommended way to connect to the network is to access 4G wireless communication in. A SIM card meeting local networking requirements is required. Make sure the local signal strength is strong and stable; otherwise a signal amplifier must be installed. If there is no local 4G communication signal, a standard wired internet connection is available. Wired connections must meet the following requirements: RJ45 Ethernet Network cable type: 5e class or greater, 8P plus PE, shielding wire. It is recommended that the line length is less than 75m. Greater than 75m length requires a customised engineering solution. Minimum bandwidth required: Upstream: 128 kbps Downstream: 4 Mbps Demand connection reliability: 99.9%. For special configurations, please contact us. 11 01268 205 121 | www.hydraev.co.uk | sales@hydraev.co.uk INSTALLATION TOOL PREPARATION STANDARD TOOLS NAME DESCRIPTION QTY Multimeter Checking the electrical connections and electrical parameters 1 Electric impact drill Drilling 1 Impact drill bit (Ø 14mm) Drilling 2 Tape measure (5m) Measurement 1 Level ruler Measurement 1 Crosshead screwdriver Unpacking 1 Pliers Unpacking 1 Wire Stripper Removing the insulation sheath / jacket 1 Terminal pressure line pliers Pressing the terminals 1 Bevel cutting pliers Cutting the cable 1 Light hammer Unpacking, tapping, adjustment 1 Carrying equipment Moving and hoisting charger 1 PVC tape and sheath Insulation tape and insulation cladding connection 1 Personal protection tools Ensuring the health and safety of operators 1 12 01268 205 121 | www.hydraev.co.uk | sales@hydraev.co.uk INSTALLATION SOCKET 1.LCD Screen 2.Rfid 3.LED Light 4.Type2 Socket 5.LAN port 6. E-STOP TETHERED 1.LCD Screen 2.Rfid 3.LED Light 4.Type2 Cable 5.LAN port 6. E-STOP 13 01268 205 121 | www.hydraev.co.uk | sales@hydraev.co.uk INSTALLATION INTERNAL STRUCTURE 1. LED Light Bar 2. 4.3 inch screen 3. RFID Card Module 14 01268 205 121 | www.hydraev.co.uk | sales@hydraev.co.uk INSTALLATION INTERNAL STRUCTURE 9 8 1 Motherboard 2 LAN Port 3 SIM 4 RCD Switch 5 Protective Earth 6 Input Power Wires 7 A+6 leakage insurance 8 LAN Port Extension Cable 9 MID Certified Electric Meters 15 01268 205 121 | www.hydraev.co.uk | sales@hydraev.co.uk INSTALLATION PRODUCT PARAMETERS Product Series Charging interface Input Voltage Range Output Voltage Range Rated output current Rated power Working Frequency Networking method Bluetooth Control mode IP grade Working Temperature Working Humidity Special Protection Working altitude Operating instructions Status indication Application Scenario Weight Dimension Commercial-SINGLE Tethered Commercial-SINGLE SOCKET IEC 61851 GB/T 20234 GB/T 184872015, GB/T 20234-2015 IEC 61851 220VA ± 20% (1-phase) / 380VA ± 20%(3-phase) 220VA ± 20% (1-phase) / 380VA ± 20%(3-phase) 32A/64A 7kW + 7kW / 22KW + 22kW 45/65 Hz 4G/LAN N/A OCPP1.6 J (QR code / RFID) IP55 -40 °C ~ + 60 °C 5%-95% Non-condensing UV resistance 2000m On-screen display / Buzzer On-screen display /LED breathing light Outdoor indoor parking and charging ~ 20kg ~17kg 610(H)mm x 470(W)mm x 300(D)mm 610(H)mm x 470(W)mm x 200(D)mm 16 01268 205 121 | www.hydraev.co.uk | sales@hydraev.co.uk INSTALLATION LIST OF PRODUCTS AND ACCESSORIES S/N Name 1 EV Charging Station 2 Installation Manual 3 Expansion Screw 4 Anti-theft Screws 5 Wall Mounting Brackets 1,2 6 Charging Card Specification / Material EV Charger Body M10X80 M4X10 with lock core RFID Card Quantity Remarks 1 1 4 For installation of EV Charing station and ground 4 For wall brackets 1 and 2 to be mounted to the body of the EV Charging station 2 3 17 01268 205 121 | www.hydraev.co.uk | sales@hydraev.co.uk INSTALLATION INSTALLATION INSTRUCTIONS TRANSFER LOADING AND UNLOADING Do not drop or hit the device. INSTALLATION Secure the base to the wall. NB: To avoid the back plate distorting when being screwed onto the wall, it is recommended that you fix each screw loosely one at a time and then tighten slowly once all screws are in place. Carefully and slowly lower the charger into place. Make sure that the cable has been passed into the cabinet along the seal sleeve. Ensure that the cabinet holes and bolts are aligned. Lock the nuts to 95.5 Nm. Keep the device upright do not tilt more than ±15° Mount the charging pile on the hanger and lock the charging pile 18 01268 205 121 | www.hydraev.co.uk | sales@hydraev.co.uk INSTALLATION ELECTRICAL REQUIREMENTS Cable type: Three-phase, five-core (TN-C-S/TN-S) confirming the need for shielding as required by local laws or norms. Single Phase, three core, as above. Cable diameter requirements are determined by the contractor or electrical engineer, based on power, distance and industry standards, or the following recommendations: ZR-YJV-multi-core-sheath power cable. The voltage level is 450/750V or higher. A temperature of at least 90°C should be achieved. PE Safety ground wire requires the same size model as the N wire, or uses the following recommended requirements: When the phase line is greater than 35 mm2, the ground line should be no less than half of the phase line section. When the phase line is greater than 16 mm2 and less than or equal to 35mm2, the ground line should be consistent with the phase section. The section of the ground line must not be less than 16 mm2. The recommended power distribution input wire diameter of the charger should not be less than the following recommended values and should have a separate circuit breaker and leakage. Please see table below: Charger power(kW) Input voltage(V) Input current(A) Recommended line diameter (mm2) 7+7 230V 32+32 16 22+22 400V 32+32 25 19 01268 205 121 | www.hydraev.co.uk | sales@hydraev.co.uk INSTALLATION INSTALLATION STEP 1 Screw Type Expansion screws,stainless steel M8X10 Quantity to be used (pcs) 4 Description (use) Mounting brackets 1,2 and wall mounting Step 1 Confirm the location of the openings in the wall and tap in the expansion screws. 20 01268 205 121 | www.hydraev.co.uk | sales@hydraev.co.uk INSTALLATION INSTALLATION STEP 2 Step 2 Pay attention to distinguish the position of the upper and lower mounting brackets, unscrew the expansion screw nut and spacer, align the expansion screw holes, put in the spacer and tighten the nut. 21 01268 205 121 | www.hydraev.co.uk | sales@hydraev.co.uk INSTALLATION INSTALLATION STEP 3 Screw Type Expansion screws,stainless steel M4X10 Quantity to be used (pcs) 4 Description (use) For fixing of the body and mounting bracket Step 3 Attach the EV Charging station body to the mounting bracket as shown in the illustration and tighten the four anti-theft screws. 22 01268 205 121 | www.hydraev.co.uk | sales@hydraev.co.uk INSTALLATION INSTALLATION STEP 4 Step 4 Remove the Anti-Theft screws to open the front door of the EV charging station. 23 01268 205 121 | www.hydraev.co.uk | sales@hydraev.co.uk INSTALLATION INSTALLATION STEP 5 Step 5 Wiring needs to meet the following requirements: 1. The charging station should have an independent power distribution circuit and should not be shared with other electrical products. 2. 6mm2 cable is required at the input end of the 3.5KW/11KW station, 16mm2 cable is required at the input end of the 7KW and 25mm2 for a 22KW station, and crimp terminals are required at the input end. 3. In order to prevent electric shock, make sure the input ground is firmly grounded, install according to the installation instructions, and prohibit the use of two-pronged or three-pronged plugs at the front end of the charging station, for which the Division will not be responsible for any consequences. Please put the CT around the incoming earth wire. Note that in a three-phase 230V power supply environment without N wire, please short the blue N wire and the gray L3 wire L1 brown, L2 black, L3 gray, N blue, PE yellow-green two-color Single Phase Three Phase 24 01268 205 121 | www.hydraev.co.uk | sales@hydraev.co.uk AFTER-SALES MAINTENANCE AFTER-SALES SERVICE Parts are covered by a three-year warranty. During this period any defective part will be replaced. One-to-one technical engineer support is available. DISCLAIMER Product equipment must be used under certain conditions. Should the following circumstances lead to an accident or damage, we will not be held responsible. Opening the door must be carried out in standby mode and, if necessary, the power input needs to be disconnected. All human factors, damage and use in an abnormal working environment Failures and damage caused by improperly using the device or not following instructions. Damage caused by transport after delivery. Normal wear, breach or immersion. Use of parts not authorised by the manufacturer (such as aftermarket or counterfeit parts). Dismantling, repairing or modifying the products without the prior consent of the company. Damage caused by flood, fire, lightning strike, typhoons, earthquakes or abnormal voltage. Accidents, faults or damages outside the warranty period. MAINTENANCE DAILY MAINTENANCE Regular servicing maintains the charger's safety and condition. REGULAR MAINTENANCE MONTHLY Check the charger is still perfectly upright. Clean any dirt on the outer surface. Check for damage to the painted surface. Test the charging outlets and cables. Check the LED display status. QUARTERLY Check the ground screw and ground resistance (no greater than 1). Check the charger's alarm light is green and the module is working. 25 01268 205 121 | www.hydraev.co.uk | sales@hydraev.co.uk AFTER-SALES MAINTENANCE MAINTENANCE (CONTINUED) SEMI-ANNUALLY Check ground bolt torque and tighten if required. ANNUALLY Check all internal components. ON-SITE MAINTENANCE This device is an internet of Things-type charger with pre-charge self-test, daily regular self-test, online monitoring of electrical parts and other intelligent functions. If working, simply perform routine maintenance, no overhaul maintenance is required. If not working properly, promptly contact the customer service centre or local supplier. REMOTE MAINTENANCE The charger has the function of connecting to the device cloud platform to monitor the status of the charger in real time. When connected, the platform can provide perfect remote diagnosis, remote service and remote upgrade services. It can also locate problems and provide solutions to help the operation centre carry out remote services. It can remotely upgrade software, solve end-user problems and carry out unattended operations. The system self-tests daily. If there is an issue, it will escalate it automatically. If there is an abnormal operation, please contact the customer service centre or local supplier promptly. Service engineers can query logs, update configuration and procedures, carry out remote management, diagnosis, configuration, upgrades and other remote maintenance actions. 26 01268 205 121 | www.hydraev.co.uk | sales@hydraev.co.uk PROCEDURES DURING INSTALLATION, REPAIR AND REPLACEMENT OF SPARE PARTS Live work is strictly prohibited. Unauthorised dismantling is strictly prohibited. Follow safety procedures when operating the equipment. Access to the power supply line should be followed in the PE ground -> zero-line -> phase line order. All operations must comply strictly with relevant safety standards. AFTER INSTALLATION, REPAIR AND REPLACEMENT OF SPARE PARTS Refer to the installation and maintenance requirements for validation and testing. Bring your own tools to restore the internal switch. Lock the safety door for the device to operate safely. 27 01268 205 121 | www.hydraev.co.uk | sales@hydraev.co.uk APPENDIX FAULT DIAGNOSTICS (CAUSE AND RESOLUTION) Display status Potential cause Recommended solution The display is black and cannot be illuminated by touch Charger's AC input is not powered. Check that the charger input power supply is ok. AC three-phase input voltage should be 240v per phase and line voltage 400v. Check if the input cable is leaking or short-circuited. If the input is fine, try a power-off restart. If the fault is still present, contact our service centre. Display: splash screen, white screen, cannot display information correctly Charger runs 24 hours a Try a power-off restart. If the fault is still present, day, display crashes. contact our service centre. Display: the charging outlet cannot be locked The charging connector is not connected to the charging port of the vehicle or the charging connector electronic lock is faulty. Unplug the charging connector and reconnect. If the fault is still present, contact our service centre. Display: the charging outlet cannot be unlocked The charging connector Manually unlock the cable from the charging outlet electronic lock is faulty Contact our service centre. or stuck. If none of the above recommendations solve the issue, contact our service centre.. End-of-life Disposal When a product reaches the end of its useful life, or is damaged beyond use for any reason and needs to be scrapped, contact your local council. Technical Help If any issues arise during the installation or you notice any discrepancies with the chargers, please call 01268 205 121 and ask for the Technical Department immediately. If the issue isn't urgent you can email installs@ hydraev.co.uk. 28 01268 205 121 | www.hydraev.co.uk | sales@hydraev.co.uk HYDRA EVC Ltd Telephone: 01268 205 121 Email: sales@hydraev.co.uk Unit 11, Totman Close, Rayleigh, Essex SS6 7UZ