Bonsen manufactures reliable office and home electronics, specializing in high-security paper shredders, thermal laminators, and vacuum sealing systems.
Bonsen is a global manufacturer of electronics known for delivering practical solutions for home and office environments. Operating under Bonsen Electronics and Bonsen Environmental Technology, the brand has established a strong reputation for its durable paper shredders, ranging from cross-cut to high-security micro-cut models designed to protect sensitive information. Beside document destruction, Bonsen offers a variety of office aids such as thermal laminators, paper cutters, and binding machines.
The company also extends into the home appliance market through its Bonsenkitchen line, providing vacuum sealers and other kitchen conveniences. Bonsen places a high value on product quality and customer satisfaction, often subjecting their machines to 100% inspection rates to ensure reliability. With a focus on user-friendly design and safety features like overheat protection and jam-prevention, Bonsen products are engineered to meet the rigorous demands of daily use.
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Press and hold the 'Reverse' (REV) button to back the paper out. If the jam is severe, wait a few seconds, then alternate between Forward and Reverse to loosen the blockage.
It is recommended to oil the shredder blades every month using standard shredder oil or household vegetable cooking oil to ensure smooth operation.
You can reach Bonsen support via email at support01@bonsenglobal.com or by calling 1-844-728-6917 (USA only).
This indicates the motor has exceeded its continuous run time. Turn off the machine and let it cool down; cooling times vary (typically 20-60 minutes) depending on the model.