MOTOROLA ® TWO-WAY RADIO T380/T383
Getting to Know Your Radio
|1. Transmit or Receive
2. High or Low Power
4. Weather Radio (HOME)
10. Weather Alert
11. Easy Pairing
12. Call Tone
13. Roger Tone
|Menu/Power||• Press to enter Menu and scroll through the menu screen.
• Press and hold for two seconds to turn on or off the radio.
|+ and –||• Press to adjust the volume level.
• Press to change the settings or trigger action in the menu screen.
|PTT||• Press and hold to talk, release to stop transmission.
• Press to exit menu screen and return to the home screen.
|Easy Pairing||Copy channel and code settings from radio A to radio B.
1. Radio B–Hold the button until you hear a beep. The radio is ready to be paired. Multiple radios can be paired simultaneously.
2. Radio A–Hold the button until you hear a double beep. The radio broadcasts channel and code settings for other radios to pair.
Internal Voice Operated Transmission (iVOX)/Voice Operated Transmission (VOX)
The microphone detects if you are talking when using VOX/iVOX. If you are talking, the radio triggers transmission automatically.
- When iVOX is displayed, the radio uses the built-in microphone to detect your voice.
- When a VOX headset is connected to the radio, VOX is displayed and the headset microphone is used to detect your voice.
You can turn off or select the following settings to select the sensitivity level.
|L3||High Sensitivity for quiet environments. Speaking softly is enough to trigger VOX/iVOX transmission.|
|L2||Medium Sensitivity for most environments|
|L1||Low Sensitivity for noisy environments. You must speak up to trigger VOX/ iVOX transmission.|
Note: Pressing the PTT button cancels the VOX/iVOX transmission.
Setting up Your Radio
Installing and Charging the Battery
- Observe the polarity before installing the battery.
- Charge the battery using the desktop charger or USB. Charging is completed when the battery icon on the radio stops blinking. Charging takes up to 8 hours.
Turning your Radio On and Off
To turn the radio on or off, hold the Power/Menu button until the display turns on or off.
Channel and Codes
- Set your radios with the same channel and code set to enable communication with other radios.
- The channel setting controls the radio frequency. To avoid jamming, select a channel that is not used by others in your area. See table in Section 3, “Scan” for more information on selecting an unused channel.
- The code setting on the transmitting and receiving radios needs to match, otherwise, the receiving radio blocks the received signal. This feature helps you to mute unwanted voices from other radio users transmitting on your channel.
- When the code is set to zero, the radio does not block any signal and everything that is picked up on the channel is sent to the speaker. Motorola Solutions recommends setting your code to zero when communicating with a radio that does not support the code feature. See Section 3, “Navigating the Menu Pages” for detailed instructions on how to change settings.
- Channel and code settings can be copied from one radio to multiple radios simultaneously with a shortcut feature called Easy Pairing. See table in Section 1, “Easy Pairing” for instruction on how to copy channel and code settings.
- In some countries, different powers are allowed for different channels. The H/L icon indicates if the current channel is a High or Low power channel. Motorola Solutions recommends you to use high power channels for more reliable communications. Select low power channels only when your radios are not far from each other and you want to maximize the battery life.
When you send a Call Tone, the receiving radio sounds a tone similar to a phone ringing tone.
Radio scans for voice activity by cycling through the channels. When signals are detected, the signal is sent to the speaker. This feature allows you to find which channel is being used by other groups and have heavy traffic. This helps you to avoid the busy channels when deciding which channel to use for your group.
You can hear everything including noise on your current radio channel. This feature allows you to monitor a channel for weak signals.
This feature adds a beep to mark the end of transmission when you release the PTT button.
When the receiver hears the roger tone, it is a confirmation that a complete message has been received.
This radio is weatherproof to IP54 standards. The radio is resistant to the occasional splash of water only when the battery and connector covers are sealed. Do not expose the radio to water for an extended period of time. Do not submerge the radio in water.
The rated battery life is measured under industrial standard 5-5-90 duty cycle under lab conditions. (5% of the time transmitting, 5% receiving with speaker on, 90% waiting for incoming call.)
CAUTION: Risk of explosion if the battery is replaced by an incorrect type.
Battery Capacity Maintenance
The T38x series radio comes equipped with a rechargeable Li-Ion battery. This battery should be fully charged before initial use to ensure optimum capacity and performance. Battery life is determined by several factors. Among the more critical are the regular overcharge of batteries and the average depth of discharge with each cycle. Typically, the greater the overcharge and the deeper the average discharge, the fewer cycles a battery will last. For example, a battery which is overcharged and discharged 100% several times a day, lasts Navigating the Menu Pages Use the Menu button to scroll through the menu screen. Press PTT to exit any screen and return to home screen. fewer cycles than a battery that receives less of an overcharge and is discharged to 50% per
day. Further, a battery that receives minimal overcharging and averages only 25% discharge, lasts even longer.
Push-to-Talk Time-out Timer
To avoid air-wave traffic congestion, transmission ends after one minute even if the PTT button is still pressed. To reset the timer, release the PTT button briefly.
Use the Menu button to scroll through the menu screen. Press PTT to exit any screen and return to home screen.
|Menu Screen||Use the +or- button to perform the following actions:|
|Call Tone||Start or stop Call Tone transmission.|
|Start or stop monitoring the air-wave. You can hear signals transmitted on the channel setting of your radio. If there is no signal, you can hear static.|
|Start or stop scanning the air-wave. The radio scans all the channels one after another. When a signal is detected, you hear the signal on the speaker and the radio displays the channel of the detected signal.|
|To change the Voice Operated Transmission (VOX) setting, select OFF or L1 to L3.
L3 being the most sensitive, use it in quiet environments.
|Adjust Roger Tone||Enable or disable the roger tone. Roger’s tone is a beep tone that you hear when PTT is released.|
(Channel number blinks)
|Change the radio channel setting.|
(Code number blinks)
|Change the radio code setting.|
|Adjust Auto Key Lock||Change the Auto Key Lock setting.|
|Weather Radio (HOME)
|When the weather channel display is on (not blinking), use +/- buttons to change the speaker volume setting, or you can use the Menu button to make the weather channel blink. When the weather channel blinks, use + / – buttons to change the weather channel setting.|
|Adjust Weather Alert||Turn weather alert feature on or off.|
Push-to-Talk Time-out Timer
To avoid air-wave traffic congestion, transmission ends after one minute even if the PTT button is still pressed. To reset the timer, release the PTT button briefly.
Weather Channel Frequencies
|Weather Channel||Frequency (MHz)||Weather Channel||Frequency (MHz)|
Your radio can tune in to broadcasts by the United States National Oceanic and Atmospheric Administration (NOAA) Weather Radio and Environment and Climate Change Canada (ECCC) Weather Radio. You can listen to a weather channel (see “Weather Channels and Frequencies” table for details) or set your radio to alert you to emergency weather broadcasts that interrupt routine broadcasts.
Both NOAA and ECCC have transmitters located throughout the United States and Canada, respectively. These transmitters broadcast watches, forecasts, and other information 24 hours a day.
Using Your Radio
Make sure you are in Two Way Radio Mode by looking for the Two Way icon on the LCD. You can return to the Two Way mode by pushing the PTT button briefly.
- Press and hold the PTT button, then start talking into the microphone.
- Release the PTT button to stop transmission.
Note: Do not press the PTT button when others are talking. When more than one radio transmits on the same channel, the air-wave is jammed and all transmissions are lost.
- The radio speaker receives a signal automatically if the radio is set to the same channel and code as the transmitting radio.
- Ensure the speaker volume is set to an appropriate level.
Adjusting Speaker Volume
- Press or from Two Way or Weather Home screens.
Auto Key Lock
- When Auto Key Lock feature is enabled, the 3 front buttons will be locked after 10 seconds of inactivity.
- To unlock the 3 front buttons, press and hold any of them for 2 seconds.
- When a headset is connected to the radio, the radio speaker is disabled. You need to wear a headset to monitor and receive messages.
- If your headset has PTT button, you can use the button to make a transmission with the microphone on the headset.
- You can still use the PTT button on the radio to make a transmission with the microphone on the radio.
Listening to Weather Broadcast
Go to the Weather Radio (HOME) menu page to listen to Weather Broadcast. When you are in this Menu page, your radio does not receive signals from other two-way radios.
From the Weather Radio (HOME) menu page, you can use the + or – button to change speaker volume or use the Menu button to make the Weather Channel display blink, and then use the + or – button to change the channel.
Your radio can be set to respond to NOAA Weather Radio emergency messages. A special alarm tone sounds an alert and turns on the weather receiver to give you immediate weather and emergency information.
You can turn this alert on or off in the Adjust Weather Alert Menu Page.
Please check with your local weather office for frequency and details or visit www.weather.gov/nwr in the US to view the appropriate transmitter for your area.
As with two-way radio reception, weather channel reception depends on how close you are to a transmitter and whether you are indoors or outdoors. Because weather channels are transmitted without codes, they may contain static or noise. Weather Alert does not function while actively transmitting or receiving in two-way mode.
The use of the NOAA logo does not provide an endorsement or implied endorsement by the National Weather Service of NOAA, nor does the use of the Weather Radio logo provide an endorsement or implied endorsement by Environment and Climate Change Canada (ECCC).
Channel and Frequencies
|Channel||Frequency (MHz)||Power (W)||Channel||Frequency (MHz)||Power (W)|
Note: Power refers to maximum allowable power as defined by FCC/ISED for each channel under FRS rules for USA and FRS/ISED for each channel under FRS rules for USA and FRS/ GMRS for Canada and is not a reflection of the power specification of the radio.
MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license. All other trademarks are the property of their respective owners.
© 2021 Motorola Solutions, Inc. All rights reserved.
Safety and General Information
Before using this radio, read this booklet which contains important operating instructions.
For information on product details, brochures, user manuals and approved accessories, please refer to www.motorolasolutions.com.
Compliance with RF Exposure Standards
National and international regulations require manufacturers to comply with the RF energy exposure limits for portable two-way radios before they can be marketed. Your Motorola Solutions two-way radio is designed, manufactured, and tested to comply with all applicable national and international regulations for human exposure to radiofrequency electromagnetic energy.
RF Energy Exposure Awareness and Control Information and Operational Instructions for General Population and Uncontrolled Environment Use
For more information on what RF energy exposure is, see the following websites:
For additional information, see https://www.motorolasolutions.com/en_us/about/companyoverview/corporate-responsibility/governance-and-policies.html.
Class B Digital Device
For a Class B digital device or peripheral, the instructions furnished the user shall include the following or similar statement, placed in a prominent location in the text of the manual:
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Notice to Users (FCC and Industry Canada)
This device complies with Part 15 of the FCC rules and Industry Canada’s license-exempt RSSs per the following conditions:
- This device may not cause harmful interference.
- This device must accept any interference received, including interference that may cause undesired operation.
Changes or modifications made to this device, not expressly approved by Motorola Solutions, could void the authority of the user to operate this equipment.
Mexico and Panama
Mexico and the Republic of Panama do not require authorization to use FRS radio equipment frequencies.
Supplier’s Declaration of Conformity
|Supplier’s Declaration of Conformity
Per FCC CFR 47 Part 2 Section 2.1077(a)
Name: Motorola Solutions, Inc.
Address: 2000 Progress Pkwy, Schaumburg, Il. 60196.
Phone Number: 1-800-927-2744
Hereby declares that the product:
Model Name: T380 and T383
conforms to the following regulations:
FCC Part 15, subpart B, section 15.107(a), 15.107(d), and section 15.109(a).
- Transmit no more than 50% of the time. To transmit (talk), press the Push-To-Talk (PTT) button. To receive calls, release the PTT button.
- Hold the radio in a vertical position in front of the face with the microphone (and other parts of the radio including the antenna) at least 1 in. (2.5 cm) away from the nose or lips. Antenna should be kept away from the eye.
- When worn on the body, always place the radio in a Motorola Solutions-approved clip, holder, holster, case, or body harness for this product.
- DO NOT hold the antenna when the radio is transmitting.
- DO NOT use any portable radio that has a damaged antenna. If a damaged antenna comes into contact with your skin, a minor burn can result.
- To ensure continued compliance with applicable RF exposure limits, use only Motorola Solutions-approved, supplied or replacement antennas, batteries, and accessories.
- For a list of Motorola Solutions-approved accessories please refer to your user manual or visit www.motorolasolutions.com
Exposure to loud noises from any source for extended periods of time may temporarily or permanently affect your hearing. The louder the volume of the radio, the sooner your hearing will be affected. Hearing damage from loud noise is sometimes undetectable at first, and can have a cumulative effect.
To protect your hearing, follow these precautions:
- Use the lowest volume necessary to do your job.
- Turn up the volume only if you are in noisy surroundings.
- Turn down the volume before putting on a headset or headphones.
- Limit the amount of time you use a headset or headphones at high volume.
- When using the radio without a headset or headphones, do not place the speaker of the radio directly against your ear.
If you use a personal medical device, such as a pacemaker or hearing aid, consult the manufacturer of your device to determine if it is adequately shielded from RF energy. Your physician may be able to assist you in obtaining this information.
Holsters Incorporating Magnets
Motorola Solutions holsters incorporate strong, neodymium magnets. If you use a personal medical device, such as a pacemaker or hearing aid, consult the manufacturer of your device to determine if it can be used in close proximity to magnets. Your physician may be able to assist you in obtaining this information. Also be aware that magnets can damage other products, including cell phones, computers, hard drives, and other electronic devices, as well as credit cards and magnetic media. Keep the holster away from any mechanical device that could be affected by a magnetic field. Consult the manufacturer of your product to determine if your device or product can be used in close proximity to magnets.
Safety Instructions for Power Supply
- The power supply is for use with equipment according to IEC/EN/UL 62368-1/60950-1.
- The power supply is for indoor use in dry locations.
- The equipment shall be connected to a nearby and easily accessible socket outlet.
- If the power supply is damaged or defective, do not repair or use the power supply.
- For more details, please refer to https://www.motorolasolutions.com/en_xu/support/emeacompliance.html#phnnav_other-products.
The following explains the operational warnings:
For Vehicle With Air Bags
|WARNING||• Refer to vehicle manufacturer’s manual prior to installation of electronic equipment to avoid interference with airbag wiring.
• DO NOT place a portable radio in the area over an airbag or in the airbag deployment area. Air bags inflate with great force. If a portable radio is placed in the airbag deployment area and the airbag inflates, the radio may be propelled with great force and cause serious injury to occupants of the vehicle.
Blasting Caps and Blasting Areas
|WARNING||Warning: To avoid possible interference with blasting operations, turn off your radio when you are near electrical blasting caps, in a blasting area, or in areas posted: “Turn off two-way radio.” Obey all signs and instructions.|
Potentially Explosive Atmospheres
• Do not carry a radio that is not certified for Hazardous Locations into a potentially explosive atmosphere. It could result in a serious injury or death. You should only use a radio certified for hazardous locations in potentially explosive atmospheres.
• Explosive atmospheres refer to hazard classified locations that may contain hazardous gas, vapors, dusts, such as fueling areas below decks on boats, fuel, or chemical transfer or storage facilities, and areas where the air contains chemicals or particles such as grain, dust, or metal
powders. Areas with potentially explosive atmospheres are often, but not always, posted.
• DO NOT remove, install, or charge batteries in such areas, or remove or install antennas. Sparks in a potentially explosive atmosphere can cause an explosion or fire resulting in bodily injury or even death.
|CAUTION||Caution: Use only Motorola Solutions-approved batteries. Risk of explosion if the battery is replaced by an incorrect type.|
- Charge your battery using the approved Motorola Solutions charger.
- Connect the charger/power supply to a nearby and easily accessible power outlet.
- Charge only Li-Ion type rechargeable batteries. Other types of batteries may burst, causing personal injury or damage. Turn off the radio before charging.
- Use the battery in accordance with its water and/or dust Ingress Protection (IP) rating.
- Do not discard your battery into a fire.
- Do not replace the battery in any area labeled “Hazardous Atmosphere”.
- Do not disassemble, crush, puncture, shred, or otherwise attempt to change the form of your battery.
- Do not dry a wet or damp battery with an appliance or heat source, such as a hairdryer or microwave oven.
- Do not allow conductive material such as jewelry, keys, or beaded chains to touch exposed battery terminals.
- Do not dispose of batteries with household waste.
Do Not Substitute Options or Accessories
The Motorola Solutions communications equipment certified as intrinsically safe by the approving agency (FM, UL, CSA, CENELEC) is tested as a complete system that consists of the listed agency-approved portable, approved battery, approved accessories or options, or both. This approved portable and battery combination must be strictly observed. There must be no substitution of items, even if the substitute has been previously approved with a different Motorola Solutions communications equipment unit. Approved configurations are listed by the approving agency (FM, UL, CSA, CENELEC).
The Intrinsically Safe Approval Label affixed to radio refers to the intrinsically safe classification of that radio product and the approved batteries that can be used with that system.
The manual PN referenced on the Intrinsically Safe Approval Label identifies the approved accessories and or options that can be used with that portable radio unit.
Using a non-Motorola Solutions-intrinsically safe battery and/or accessory with the Motorola Solutions-approved radio unit will void the intrinsically safe approval of that radio unit.
European Union (EU) Waste of Electrical and Electronic Equipment (WEEE) Directive
|The European Union’s WEEE directive requires that products sold into EU countries must have the crossed-out trash bin label on the product (or the package in some cases). As defined by the WEEE directive, this cross-out trash bin label means that customers and end-users in EU countries should not dispose of electronic and electrical equipment or accessories in household waste. Customers or end-users in EU countries should contact their local equipment supplier representative or service center for information about the waste collection system in their country.|
Consumer Two-Way Radio Products and Accessories purchased in the United States and Canada
What Does this Warranty Cover?
Subject to the exclusions contained below, Motorola Solutions, Inc. (“Motorola”) warrants the Motorola Solutions branded consumer two-way radios that operate via Family Radio Service or General Mobile Radio Service (“Products”), the Motorola Solutions branded or certified accessories sold for use with these Products (“Accessories”) to be free from defects in materials and workmanship under normal consumer usage for the period(s) outlined below.
This limited warranty is the exclusive remedy of a consumer and applies as follows to new Products and Accessories purchased by consumers in the USA and Canada, are accompanied by this written warranty:
Who is Covered?
This warranty extends only to the first consumer purchaser and is not transferable.
What will MOTOROLA SOLUTIONS, INC. do?
Motorola Solutions, Inc., at its option, will at no charge repair, replace or refund the purchase price of any Products or Accessories that do not conform to this warranty.
We may use functionally equivalent reconditioned/refurbished/pre-owned or new Products or Accessories.
What Other Limitations Are There?
Any Implied Warranties, Including Without Limitation
The implied warranties of merchantability and fitness for a particular purpose shall be limited to the duration of this limited warranty, otherwise, the repair, replacement, or refund as provided under this express limited warranty is the exclusive remedy of the consumers, and is provided in lieu of all other warranties, express or implied. In no event shall Motorola Solutions be liablewhether in contract or tort (including negligence) for damages in excess of the purchase price of the product or accessory, or for any indirect, incidental, special or consequential damages of any kind, or loss of revenue or profits, loss of business, loss of information or other financial loss arising out of or in connection with the ability or inability to use the products or accessories to the full extent these damages may be disclaimed by law.
Some states and jurisdictions do not allow the limitation or exclusion of incidental or consequential damages, or limitation on the length of an implied warranty, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state or from one jurisdiction to another.
USA and Canada
|Products Covered||Length Of Coverage|
|Products and Accessories as defined above, unless otherwise provided for below.||Two (2) years from the date of purchase by the first consumer purchaser of the product unless otherwise provided for below|
|Products and Accessories that are repaired or replaced.||The balance of the original warranty or for ninety (90) days from the date returned to the consumer, whichever is longer.|
Exclusions From Warranty Coverage
Normal Wear and Tear:
Periodic maintenance, repair and replacement of Products or Accessories due to normal wear and tear.
Abuse and Misuse:
Defects or damage that result from: (a) improper operation, storage, misuse or abuse, accident or neglect, such as physical damage (cracks, scratches, etc.) to the surface of the Products and Accessories resulting from misuse; (b) contact with liquid, water, rain, extreme humidity or heavy perspiration, sand, dirt or the like, extreme heat, or food; (c) use of the Products or Accessories for commercial purposes or subjecting the Product or Accessory to abnormal usage or conditions; or (d) other acts which are not the fault of Motorola Solutions.
Use of Non-Motorola Solutions branded Products and Accessories:
Defects or damage that result from the use of Non-Motorola Solutions branded or certified products, accessories, software or other peripheral equipment.
Unauthorized Service or Modification:
Defects or damages resulting from service, testing, adjustment, installation, maintenance, alteration, or modification in any way by someone other than Motorola Solutions or its authorized service centers.
Products or Accessories with (a) serial numbers or date tags that have been removed, altered or obliterated; (b) broken seals or that show evidence of tampering; (c) mismatched board serial numbers; or (d) nonconforming or non-Motorola Solutions branded housings, or parts.
Defects, damages, or the failure of Products or Accessories due to any communication service or signal you may subscribe to or use with the Products or Accessories.
HOW TO OBTAIN WARRANTY SERVICE OR OTHER INFORMATION?
To obtain service or information, please call
USA and Canada Two-Way Radios
Toll or long distance:
Spanish +1 630-203-5826
English +1 630-203-5824
Please call the telephone number designated above for the Product with which they are used. You will receive instructions on how to ship the Products or Accessories at your expense, to Motorola Solutions or a Motorola Solutions Authorized Repair Center. To obtain service, you must include: (a) a copy of your receipt, bill of sale or other comparable proof of purchase; (b) a written description of the problem; (c) the name of your service provider, if applicable; (d) the name and location of the installation facility (if applicable) and, most importantly; (e) your address and telephone number.
For more information, please visit us at:
Documents / Resources
|MOTOROLA SOLUTIONS T380 Two-Way Radio [pdf] User Guide|
89FT4966, AZ489FT4966, T383, T380 Two-Way Radio, Two-Way Radio