morphy richards 501020EE Soup Maker

Health And Safety

The use of any electrical appliance requires the following common sense safety rules.
Please read these instructions carefully before using the product.

• This appliance can be used by persons with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, if they have been given supervision or instruction concerning the use of the appliance in a safe way and understand the hazards involved.
• Children shall not play with the appliance.
• The appliance shall not be used by children.
• Keep the appliance and cord out of the reach of children.
• After one operation cycle, you must allow the appliance to cool down completely, then clean the appliance.
• This appliance is not intended to be operated by means of an external timer or separate remote control system.
• If the supply cable is damaged, it must be replaced with a special cable assembly available from the manufacturer or its service agent.
• WARNING: The mixing blade is very sharp. Handle with care when using and cleaning.
• For care and cleaning refer to pages 24 and 31.

In addition, we offer the following safety advice.

Location

• Always locate your appliance away from the edge of a worktop.
• Ensure that the appliance is used on a firm, flat surface.
• Do not use the appliance outdoors, or near water.

Mains Cable

• The mains cable should reach from the socket to the base unit without straining the connections.
• Do not let the mains cable hang over the edge of a worktop where a child could reach it.
• Do not let the cable run across an open space e.g. between a low socket and table.
• Do not let the cable run across a cooker or toaster or other hot area which might damage the cable.

Personal Safety

• WARNING: To protect against fire, electric shock and personal injury, do not immerse cord, plug and appliance in water or any other liquid.
• WARNING: Misuse of appliance could cause personal injury.
• WARNING: Avoid contact with moving parts.
• Extreme caution must be observed when moving an appliance with hot contents.
• Do not use product with wet or moist hands.
• Unplug the appliance from the outlet when not in use and before cleaning.

Treating Scalds

• Run cold water over the affected area immediately. Do not stop to remove clothing, get medical help quickly

Other Safety Considerations

• If the mains lead of this appliance is damaged do not use it.
  Telephone Morphy Richards helpline for advice.
• The use of accessory attachments not recommended by the manufacturer may cause damage to the unit.
• Do not place the appliance on or near heat sources such as gas or electric stove, ovens, or burners.
• Keep the appliance and the cable away from heat, direct sunlight, moisture, sharp edges and the like.
• When using the unit, ensure the lid is in place before switching on.
• Do not remove the lid until the Serrator Blade has stopped.
• Do not operate the appliance for making soup continuously.
• Be careful if hot liquid is poured into the Total Control Soup Maker as it can be ejected out of the appliance due to sudden steaming.

Electrical Requirements

Check that the voltage on the rating plate of your appliance corresponds with your house electricity supply which must be A.C. (Alternating Current).

WARNING: THIS APPLIANCE MUST BE EARTHED.
Should the fuse in the mains plug require changing a 13 amp BS1362 fuse must be fitted.

Features

1. Lid Handle
2. Control Panel
3. Seal
4. Lid
5. Over Fill Sensor
6. Motor Housing
7. Removable Vessel
8. Serrator Blade
9. Vessel Release Button
10. Jug Body
11. Jug Handle
12. Power Socket
13. Smooth Function Indicator
14. Medium Function Indicator
15. Chunky Function Indicator
16. Sauté Function Indicator
17. Drinks Function Indicator
18. Reheat Function Indicator
19. Blend Function Indicator
20. Pre-Clean Function Indicator
21. LED Screen
22. Mode Button
23. Start/Stop Button
24. Portion Button
25. Keep Warm Indicator

Before First Use

It is important to clean your Total Control Soup Maker before first use or if it has not been used for a long period of time. See the ‘Dream to clean’ section for more information.
When you first use your Total Control Soup Maker you may notice some smoke/vapour emitting from the Lid, this is normal and is simply grease that is used on some parts of the appliance applied during the manufacturing process. After using a few times this will stop.

How To Use Your Total Control Soup Maker

• 1 Ensure the Total Control Soup Maker is unplugged from the mains.
  
• 2 Remove the Lid (4), be careful not to touch the Serrator Blade (8).
  WARNING: Sharp Blade.
  
• 3 Place all the ingredients into the Removable Vessel (7). Add the liquid last, filling up to the desired portion marked on the Removable Vessel (7). See individual recipes for more information regarding liquid.
  
• 4 Place the Lid (4) back onto the Jug Body (10) ensuring it is securely in place.
  You may need to twist the lid/motor housing to allow the Blade (8) to pass through the ingredients to locate the Lid (4) onto the Jug Body (10) correctly.
  
• 5 Plug the lead into the Power Socket (12).
  
• 6 Press the Mode Button (22) to select the program. The Smooth Function Indicator (13) will illuminate. Continue pressing Mode Button (22) to go through the settings. Select Smooth Function Indicator (13) for a smooth soup.
  
• 7 Select Medium Function Indicator (14) for a medium soup.
  
• 8 Select Chunky Function Indicator (15) for a chunky soup.
  
• 9 Press the Start/Stop Button (23) and the processing time will countdown on the LED screen (21). Portion control is set to 2 portions. If 3 or 4 portions are required it must be set before the Start/Stop Button (23) is pressed. See portion control on page 8. Smooth and drinks function will be set to 3 portions.
  
• 10 When finished, the Total Control Soup Maker will beep for 10 seconds. Unplug from the mains, remove the Lid (4) and serve.
  WARNING: Take care removing the Lid (4) when making soup to avoid splashing with hot liquid and steaming.
  

How To Use Portion Control

• 11 Ensure the Total Control Soup Maker is unplugged from the mains. Remove the Lid (4), be careful not to touch the Serrator Blade (8).
  WARNING: Sharp Blade.
  
• 12 Fill up the Total Control Soup Maker to the level shown on the Removable Vessel (7) for the desired portion. See individual recipes for more information.
  
• 13 Place the Lid (4) back onto the Jug Body (10) ensuring it is securely in place and plug the Total Control Soup Maker into the mains. See page 7.
  
• 14 Press the Mode Button (22) to select the program. The Smooth Function Indicator (13) will illuminate. Continue pressing Mode Button (22) to go through the settings to select your soup consistency.
  
• 15 After selecting your soup consistency press the Portion Button (24) to select the portion of soup you would like to make (2, 3 or 4).
  NOTE: Portion control available on certain recipes only. Please see recipes from page 16 for details.
  
• 16 Press the Start/Stop Button (23) and the processing time will countdown on the LED screen (21). When finished, the Total Control Soup Maker will beep for 10 seconds. Unplug from the mains, remove the Lid (4) and serve.
  NOTE: Depending on the type of soup you make the ingredients will absorb the added liquid and can reduce in volume, hence the portions may be less than when started.
  

How To Use Sauté Function

• 17 Ensure the Total Control Soup Maker is unplugged from the mains. Remove the Lid (4), be careful not to touch the Serrator Blade (8).
  WARNING: Sharp Blade.
  
• 18 Add a little oil to the Removable Vessel (7). Plug the Total Control Soup Maker into the mains.
  
• 19 Press the Mode Button (22) until the Sauté Function Indicator (16) is highlighted. Replace the Lid (4).
  
• 20 Press the Start/Stop Button (23) and your Soup Maker will now begin to heat up.
  
• 21 After a minute, remove the Lid (4) and carefully add th ingredients for sautéing to the Removable Vessel (7). Replace the Lid (4) and allow the program to continue. You may need to remove the Lid and stir the ingredients part way through, refer to individual recipes from page 16.
  WARNING: Add ingredients carefully to avoid fat splashing.
  
• 22 When finished press the Start/Stop Button (23). Add the rest of the ingredients to the Removable Vessel (7) and begin the soup making process by selecting the desired soup program as shown on page 7.
  When the Lid (4) is removed during sauté function to stir or ad ingredients simply replace the Lid (4) to continue the process. The Lid (4) needs to be in place to continue sautéing. The Soup Maker memory will retain the setting, there is no need to reset.
  

How To Use Drinks Function

• 23 Ensure the Total Control Soup Maker is unplugged from the mains.
  Remove the Lid (4), be careful not to touch the Serrator Blade (8).
  WARNING: Sharp Blade.
  
• 24 Place the ingredients for 3 or 4 portions into the Removable Vessel (7). Add the liquid last.
  
• 25 Place the Lid (4) back onto the Jug Body (10) ensuring it is securely in place and plug the Total Control Soup Maker into the mains.
  
• 26 Press the Mode Button (22) until the Drinks Function Indicator (17) is highlighted.
  
• 27 Press the Start/Stop Button (23) and the processing time will countdown on the LED screen (21).
  NOTE: Drinks function can be used for 3 and 4 portions only.
  Portion size does not need to be set.
  
• 28 When finished, the Total Control Soup Maker will beep for 10 seconds. Unplug from the mains, remove the Lid (4) and serve.
  

How To Use Reheat Function

• 29 Ensure the Total Control Soup Maker is unplugged from the mains. Remove the Lid (4), be careful not to touch the Serrator Blade (8). WARNING: Sharp Blade.
  
• 30 Place the home made soup you would like to reheat into the Removable Vessel (7). 2 portions minimum, 4 portions maximum.
  
• 31 Place the Lid (4) back onto the Jug Body (10) ensuring it is securely in place. Plug the Total Control Soup Maker into the mains.
  
• 32 Press the Mode Button (22) until the Reheat Function Indicator (18) is highlighted. Press the Portion Button (24) to select your portion size (2, 3 or 4).
  
• 33 Press the Start/Stop Button (23) and the processing time will countdown on the LED screen (21) .
  
• 34 When finished, the Total Control Soup Maker will beep for 10 seconds. Unplug from the mains, remove the Lid (4) and serve.
  NOTE: The correct portion size must be selected on the control panel to match with the portions of soup added, failure to do this will not heat the soup to the correct temperature.
  Soup consistency may vary after the reheat process.
  When reheating chunkier soups the soup will become smoother in consistency.
  

How To Use Blend Function

• 35 Ensure the Total Control Soup Maker is unplugged from the mains. Remove the Lid (4), be careful not to touch the Serrator Blade (8).
  WARNING: Sharp Blade.
  
• 36 Place the chunky soup into the Removable Vessel (7).
  
  NOTE: Only use to blend chunky or medium soup or other cooked soft ingredients.
• 37 Place the Lid (4) back onto the Jug Body (10) ensuring it is securely in place. Plug the Soup Maker into the mains.
  
• 38 Press the Mode Button (22) until the BlendFunction Indicator (19) is highlighted.
  
• 39 Press and hold the Start/Stop Button (23) for the desired blend time. This is a manual setting allowing you to blend for up to 20 seconds, and will stop automatically when you take your finger off the button. If you need to blend for a few more seconds, repeat the process.
  
• 40 Unplug from the mains, remove the Lid (4) and serve.
  ALTERNATIVE: If you wish to blend soup you have made already in the Removable Vessel (7), continue from stage 4.
  

How To Use Pre-Clean Function

• 41 Ensure the Total Control Soup Maker is unplugged from the mains.
  Remove the Lid (4), be careful not to touch the Serrator Blade (8).
  WARNING: Sharp Blade.
  
• 42 Pour in 800ml of water into the Removable Vessel (7) and add a small amount of washing up liquid.
  
• 43 Place the Lid (4) back onto the Jug Body (10) ensuring it is securely in place. Plug the Total Control Soup Maker into the mains.
  
• 44 Press the Mode Button (22) until the Pre-Clean Function Indicator (20) is highlighted.
  
• 45 Press the Start/Stop Button (23) and the processing time will count down on the LED screen (21). The Pre-Clean program will run for 4 minutes.
  
• 46 When the Pre-Clean cycle has finished ensure the Total Control Soup Maker is unplugged from the mains. Remove the Lid (4), be careful not to touch the Serrator Blade (8).
  WARNING: Sharp Blade.
  NOTE: The Pre-Clean function will clean the base only.
  Additional cleaning is required for the Removable Vessel (7) and Lid (4). See A Dream to Clean on page 32. Rinse out your Soup Maker with water until the water is clear of soap bubbles.
  WARNING: Take care as the Removable Vessel (7) will be hot after the Pre-Clean cycle.
  

A Dream To Clean

The Total Control Soup Maker has a Pre-Clean Function (20). See page 13. Please note: Pre-Clean only helps to clean the Removable Vessel base (7). Additional cleaning may be required.

The Total Control Soup Maker is not dishwasher safe, but it is simple and easy to clean. After use, simply wipe the Motor Housing (6) and Serrator Blade (8) with warm soapy water, and dry.

DO NOT immerse lid or jug body in water.
The Total Control Soup Maker Removable Vessel (7) may be removed from the Jug Body (10) for cleaning. Simply press the Vessel Release Button (9) and remove. Simply hand wash the Removable Vessel (7) with warm soapy water and wipe the Jug Body with a soft, damp cloth.

Ensure the Removable Vessel contacts are dried carefully after washing. To refit the Removable Vessel into the Jug Body, ensure it is correctly aligned and then press into place.

Certain food types can burn if in contact with the base heating element. If this happens select the Pre-Clean Function. If staining persists this is discolouration and will remain. It will not affect the performance or quality of the food produced. Do not use abrasive scouring pads on the Total Control Soup Maker or damage may occur.

Removing & Replacing the Seal 47

Occasionally it will be necessary to remove the Lid Seal (3) for cleaning. Wash with hot soapy water, rinse and dry carefully before replacing.

• 48 WARNING: DO NOT immerse the Lid or Jug Body in water, as they contain electrical components that can be damaged by water. Do not allow water to get onto the electrical connections.
  Dry thoroughly before use.
  

Using your Soup Maker

Your Total Control Soup Maker has 3 Soup programs and 1 Drinks program.
Select your choice of program:

Smoothly does it… (13)
The Smooth Soup program is perfect for delicious soup recipes requiring a smooth consistency. The program ensures the ingredients are blended to the right consistency and gently cooked at the right temperature. (The program lasts for 21 minutes for 4 portions and then your soup is ready to serve & enjoy!)

Medium Setting (14)
The Medium Soup program is perfect for delicious soup recipes requiring a medium consistency. The program lasts for 25 minutes for 4 portions and then your soup is ready to serve & enjoy!

Chunky Setting (15)
The Chunky Soup program is perfect for rustic soup recipes requiring a chunkier consistency. The program allows the ingredients to be heated for longer to ensure the chunky ingredients are fully cooked. The program lasts for 28 minutes for 4 portions. For chunky soup there is no blending process, just heating. It is therefore recommended that you cut any vegetables into small dice sized pieces. If your soup is a little too chunky after cooking, select the Blend function to gain your desired consistency. Press and hold the Start/Stop Button for 5 seconds and check.

Sauté… (16)
The Sauté Function heats the Soup Maker up so food such as onions or bacon lardons can be sautéed before the rest of the ingredients are added to the soup. Add a little oil to the Removable Vessel (7), select the Sauté Function and press the Start/Stop Button (23). Heat the oil for a minute before adding the ingredients. The Sauté function is only available when the Lid (4) is in place on the Jug Body (10). The Sauté Function will be deactivated when the Lid is removed. Note: Do not use the Sauté function for more than 10 minutes.

Drinks (17)
The Drinks setting on the Total Control Soup Maker is ideal fo making smoothies or milkshakes from fresh ingredients. For drinks recipes see pages 29-30. The program lasts for 2 minutes before your drink is ready to serve.
The Drinks setting does not heat the ingredients, so it’s perfect for cold drinks in hot weather.

Note: Do not place ice cubes in your Total Control Soup Maker.

A perfect Blend! (19)
The Blend setting allows you to further blend the soup to your desired consistency, if required. This function works without additional heating.
To access this function after cooking, press the Start/Stop button to exit the Keep Warm mode. Remove the lid then refer to page 12 following stages 4 – 6.

Keep Warm
When the Soup Program has finished, the unit goes into Keep Warm mode and will indicate keep warm on the Control Panel (2).
If you want to serve the soup immediately lift the Lid and serve.
The keep warm will end, when the lid is removed.

Program Guide

Recipes

We have developed recipes for you to use in your new Total Control Soup Maker, from rich hearty soups to refreshing smoothies and milkshakes.

The Chunky Setting (15) only cooks the ingredients, it will not chop them. If after cooking, the soup is a little too chunky for your taste, you can use the Blend Setting (19) to help break down some of the chunks.

The recipes have been developed to fit within the minimum and maximum working levels of the Total Control Soup Maker (800ml-1600ml).

The recipes have been developed for smooth, medium and chunky consistencies, providing ingredient quantities for 2, 3 or 4 portions.

NOTE: 2 portions are available for medium & chunky soup recipes only.

Smooth Function (13)

Basic Vegetable Soup

vegetables comprising celery, swede, potato, carrot, onion, parsnip, all chopped hot vegetable stock pinch mixed herbs salt and pepper

Method:

1. Place all vegetables into the Removable Vessel (7), add stock up to desired level for the recipe and stir with a wooden spoon.
2. Add a pinch of mixed herbs, select Smooth Function (13), desired portion size and press the Start/Stop Button (23).
3. When ready check the seasoning and serve.

Simple Tomato and Basil Soup

Ingredients:

Method:

1. Place the vegetables into the Removable Vessel (7).
2. Add the remaining ingredients, adding stock last to the desired level and stir with a wooden spoon.
3. Fit the Lid (4), select Smooth Function (13), desired number of portions and press Start/Stop Button (23).
4. When ready, add salt and freshly milled black pepper to taste.

Medium Function (14)

Mushroom Soup

Ingredients:

Method:

1. Place the oil in the Removable Vessel (7), fit Lid (4), select Sauté Function (16) and press Start/Stop Button (23). Heat for 1 minute.
2. Carefully add the onion, celery, garlic, parsley and half the mushrooms, stir with a wooden spoon and sauté for 4 minutes, stirring occasionally. (As the mushrooms cook their volume will reduce).
3. Add the remaining mushrooms to the Removable Vessel (7), stir, and sauté for a further 5 minutes, stirring from time to time.
4. Carefully add the hot stock to the desired level for the recipe. Select Medium Function (14), required portion size and press Start/Stop Button (23).
5. t the end of cooking, add the cream, stir with a wooden spoon and season to taste.

Carrot and Coriander Soup

Ingredients:

Method:

1. Place the onion, celery, carrot, ground and chopped coriander into the Removable Vessel (7), and mix with a wooden spoon.
2. Add the stock to the required level, select Medium Function (14), required number of portions and then press Start/Stop Button (23).
3. At the end of cooking, stir in enough milk with a wooden spoon to give the desired consistency and then season to taste.
4. Serve sprinkled with chopped coriander leaves if desired.

Chunky Function (15)

French Style Pistou

Ingredients:

To serve:

• Pesto
• Parmesan cheese

Method:

1. Place the vegetables and spaghetti into the Removable Vessel (7), add the vegetable stock/ tomato puree mixture to the desired level and stir with a wooden spoon.
2. Select Chunky Function (15), required number of portions and press the Start/Stop Button (23).
3. When ready, season to taste and serve with a spoonful of pesto and freshly grated Parmesan cheese.

Winter Lamb and Lentil Broth

Ingredients:

Method:

1. Place the olive oil in the Removable Vessel (7), fit the Lid (4), select Sauté Function (16) and press the Start/Stop Button (23). After 1 minute carefully add the lamb mince, refit the Lid (4) and sauté for 2 minutes, stirring occasionally with a wooden spoon until evenly browned. 2 Carefully add the onion, garlic, carrot, potato and swede to the Removable Vessel (7) and sauté for
2. minutes. Stir in the flour then add the rest of the ingredients and hot stock up to the desired level.
3. Stir with a wooden spoon or spatula. Press and hold the Start/Stop Button (23) then select Chunky Function (15), required portion size and press the Start/Stop Button (23).
4. Season to taste and remove bay leaves (leaf) before serving.

Sauté Function (16)

Celery Soup

Ingredients

Method:

1. Place the olive oil in the Removable Vessel (7), fit the Lid (4), select Sauté Function (16) and press the Start/Stop Button (23). After 1 minute carefully add the lamb mince, refit the Lid (4) and sauté for 2 minutes, stirring occasionally with a wooden spoon until evenly browned.
2. Carefully add the onion, garlic, carrot, potato and swede to the Removable Vessel (7) and sauté for 4 minutes. Stir in the flour then add the rest of the ingredients and hot stock up to the desired level.
3. Stir with a wooden spoon or spatula. Press and hold the Start/Stop Button (23) then select Chunky Function (15), required portion size and press the Start/Stop Button (23).
4. Season to taste and remove bay leaves (leaf) before serving.

Broccoli and Stilton Soup

Ingredients:

Method:

1. Place the oil in the Removable Vessel (7), select the Sauté Function (16) and press the Start/Stop Button (23). Heat the oil for one minute.
2. Carefully add the onion, stir with a wooden spoon and sauté for 3 minutes stirring occasionally.
3. Stir in the potato and garlic, and sauté for 2 minutes stirring occasionally.
4. Add the vegetable stock (do not add any more than the specified quantity), press and hold the Start/Stop Button (23) and then select Smooth Function (13), required portion size and press the Start/Stop Button (23).
5. When 11 minutes remain on the timer, carefully add the broccoli, and then stir with a wooden spoon.
6. When the program finishes, add the Stilton, select the Blend Function (19) and press and hold the Start/Stop Button (23) until of the desired consistency.
7. Adjust the seasoning (the soup may not need any salt) and serve.
   Note: Potato thickens the soup. If you prefer to use less than we recommend the soup will be of a thinner consistency

Drinks Function (17)

Peanut Butter Milkshake

Ingredients:

Method:

1. Place all ingredients into the Removable Vessel (7) and stir with a wooden spoon.
2. Fit the Lid, select Drinks Function (17) and press the Start/Stop Button (23).
3. Serve immediately.
   Note: Clear honey may be used in place of maple syrup.

Blueberry and Oat Breakfast Smoothie (made with Natural Yogurt)

Ingredients:

Method:

1. Place all ingredients into the Removable Vessel (7) and stir with a wooden spoon.
2. Fit the Lid (4) select Drinks Function (17) and press the Start/Stop Button (23).

FAQs

If you have any questions about the use of your Total Control Soup Maker, check the list below where we have answered some of the more common frequently-asked-questions (FAQ’s).
If you require further help, please contact our Helpline: 0344 871 0944.

Contact us

Helpline
If you are having a problem with your appliance, please call our Helpline, as we are more likely to be able to help than the store you purchased the item from.
Please have the product name, model number and serial number to hand when you call to help us deal with your enquiry quicker.
UK Helpline: 0344 871 0944
IRE Helpline: 1800 409 119
Spares: 0344 873 0710

Talk To Us
If you have any questions or comments, or want some great tips or recipe ideas to help you get the most out of your products, join us online:
Blog: www.morphyrichards.co.uk/blog
Facebook: www.facebook.com/morphyrichardsuk
Twitter: @loveyourmorphy
Website: www.morphyrichards.com

THIS SECTION IS ONLY APPLICABLE FOR CUSTOMERS IN UK AND IRELAND

REGISTERING YOUR TWO YEAR GUARANTEE

Your standard one year guarantee is extended for an additional 12 months when you register the product within 28 days of purchase with Morphy Richards. If you do not register the product with Morphy Richards within 28 days, your product is guaranteed for 1 year. To validate your 2 year guarantee register with us online at www.morphyrichards.co.uk

N.B. Each qualifying product needs to be registered with Morphy Richards individually. Please refer to the one year guarantee for more information

YOUR ONE YEAR GUARANTEE

It is important to retain the retailer’s receipt as proof of purchase. Staple your receipt to this back cover for future reference. Please quote the following information if the product develops a fault. These numbers can be found on the base of the product.
Model no.
Serial no.

All Morphy Richards products are individually tested before leaving the factory. In the unlikely event of any appliance proving to be faulty within 28 days of purchase, it should be returned to the place of purchase for it to be replaced. If the fault develops after 28 days and within 12 months of original purchase, you should contact the Helpline number quoting Model number and Serial number on the product, or write to Morphy Richards at the address shown. You may be asked to return a copy of proof of purchase. Subject to the exclusions set out below (see Exclusions), the faulty appliance will then be repaired or replaced and dispatched usually within 7 working days of receipt. If, for any reason, this item is replaced during the 1 year guarantee period, the guarantee on the new item will be calculated from original purchase date. Therefore it is vital to retain your original till receipt or invoice to indicate the date of initial purchase. To qualify for the 1 year guarantee, the appliance must have been used according to the instructions supplied. For example, crumb trays should have been emptied regularly. 

EXCLUSIONS

Morphy Richards shall not be liable to replace or repair the goods under the terms of the guarantee where:

1. The fault has been caused or is attributable to accidental use, misuse, negligent use or used contrary to the manufacturer’s recommendations or where the fault has been caused by power surges or damage caused in transit.
2. The appliance has been used on a voltage supply other than that stamped on the products.
3. Repairs have been attempted by persons other than our service staff (or authorised dealer).
4. The appliance has been used for hire purposes or non domestic use.
5. The appliance is second hand.
6. Morphy Richards are not liable to carry out any type of servicing work, under the guarantee.
7. Plastic filters for all Morphy Richards kettles and coffee makers are not covered by the guarantee.
8. Batteries and damage from leakage are not covered by the guarantee.
9. The filters have not be cleaned and replaced as instructed.

This guarantee does not confer any rights other than those expressly set out above and does not cover any claims for consequential loss or damage. This guarantee is offered as an additional benefit and does not affect your statutory rights as a consumer.

YOUR INTERNATIONAL TWO YEAR GUARANTEE

This appliance is covered by two-year repair or replacement warranty.
It is important to retain the retailers receipt as proof of purchase. Staple your receipt to this back cover for future reference.
Please quote the following information if the product develops a fault. These numbers can be found on the base of the product.
Model no.
Serial no.

All Morphy Richards products are individually tested before leaving the factory. In the unlikely event of any appliance proving to be faulty within 28 days of purchase it should be returned to the place of purchase for it to be replaced.

If the fault develops after 28 days and within 24 months of original purchase, you should contact your local distributor quoting Model number and Serial number on the product, or write to your local distributor at the addresses shown.

You will be asked to return the product (in secure, adequate packaging) to the address below along with a copy of proof of purchase.

Subject to the exclusions set out below (1-9) the faulty appliance will then be repaired or replaced and dispatched usually within 7 working days of receipt.

If for any reason this item is replaced during the 2-year guarantee period, the guarantee on the new item will be calculated from original purchase date. Therefore it is vital to retain your original till receipt or invoice to indicate the date of initial purchase.

To qualify for the 2-year guarantee the appliance must have been used according to the manufacturers instructions. For example, appliances must have been descaled and filters must have been kept clean as instructed.
The local distributor shall not be liable to replace or repair the goods under the terms of the guarantee where: 

1. The fault has been caused or is attributable to accidental use, misuse, negligent use or used contrary to the manufacturers recommendations or where the fault has been caused by power surges or damage caused in transit.
2. The appliance has been used on a voltage supply other than that stamped on the products.
3. Repairs have been attempted by persons other than our service staff (or authorised dealer).
4. Where the appliance has been used for hire purposes or non domestic use.
5. The appliance is second hand.
6. The local distributor are not liable to carry out any type of servicing work, under the guarantee.
7. The guarantee excludes consumables such as bags, filters and glass carafes.
8. Batteries and damage from leakage are not covered by the guarantee.
9. The filters have not be cleaned and replaced as instructed.
   This guarantee does not confer any rights other than those expressly set out above and does not cover any claims for consequential loss or damage. This guarantee is offered as an additional benefit and does not affect your statutory rights as a consumer.

AUSTRALIAN WARRANTY

This appliance is guaranteed for 2 years against faulty material, components and workmanship.
This warranty is in addition and does not affect your statutory rights.

Proof of purchase must be produced for any warranty benefit.
In the unlikely event of any appliance proving to be faulty, securely pack and return the item to the place of purchase accompanied by the original receipt or invoice.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

NOT COVERED BY THIS WARRANTY
(Australian only)

• If the appliance has not been used in accordance with the manufacturers’ recommendations or Instructions.
• If the fault is deemed to be caused by abuse, misuse, neglect, modifications or in proper use and or care
  Eg: Kettles: Excessive build up of scale.
  Toasters: Excessive build up of crumbs or foreign matter etc.
• Connection to incorrect voltage to that stamped on the product.
• Unauthorised repairs.
• Appliance used other than for domestic purposes.
• Excluding bags, filters, glass, carafes, and cutting blades.
• Freight and insurance costs.

If for any reason this item is replaced during the 2 year guarantee period, the guarantee on the new item will be calculated from original purchase date. Therefore it is vital to retain your original receipt or invoice to indicate the date of original purchase.

Morphy Richards’s policy is to continually improve quality design and product quality. The company therefore reserves the right to change any specifications or to carry out modifications as deemed worthy at any time.

The Australian supplier reserves the right to repair, modify, exchange or replace the faulty appliance with the same or similar model or product of equivalent value.

Morphy Richards products are intended for household use only.
Morphy Richards has a policy of continuous improvement in product quality and design.
The Company, therefore, reserves the right to change the specification of its models at any time.
The After Sales Division,
Morphy Richards Ltd, Mexborough, South Yorkshire, England, S64 8AJ
Helpline (office hours) UK 0845 871 0960 Republic of Ireland 1800 409119

For electrical products sold within the European Community.
At the end of the electrical products useful life it should not be disposed of with household waste.

Please recycle where facilities exist.
Check with your Local Authority or retailer for recycling advice in your country

Documents / Resources

morphy richards 501020EE Soup Maker [pdf] Instructions 501020EE Soup Maker, 501020EE, Soup Maker, Maker

References

• User Manual