IPVoice Manuals & User Guides

IPVoice is a provider of advanced cloud telephony and Unified Communications (UC) solutions designed to streamline business connectivity. The brand specializes in VoIP (Voice over Internet Protocol) technology, offering a robust ecosystem of hardware and software that includes professional desk phones, wireless DECT handsets, and integrated mobile applications.

These products are engineered to support flexible working environments, allowing users to seamlessly manage calls, conferences, and voicemail across multiple devices, whether in the office or remote. The IPVoice hardware lineup includes models such as the IPV85W and IPV87W, which feature high-definition audio, multi-line SIP support, and intuitive touch interfaces.

Paired with the IPVoice Cloud Phone System, these devices eliminate the need for traditional PSTN wiring, offering features like call recording, intelligent routing, and CRM integration. IPVoice aims to deliver scalable, cost-effective communication infrastructure suitable for small businesses and large enterprises alike.

• How do I listen to voicemail on my IPVoice phone?

  To access your voicemail, press the Message/Voicemail key on your handset or dial *123. Follow the voice prompts to listen to messages and enter your PIN.

• How do I transfer a call to another person?

  During an active call, press the Transfer soft key. Enter the other person's phone number, then press the Call soft key. Once you hear the ring-back tone, press Transfer again to complete the process.

• How do I enable Do Not Disturb (DND) mode?

  To enable Do Not Disturb, simply press the DND soft key on your phone's display when the handset is idle.

• How do I pick up a call using the Call Pickup feature?

  Lift the handset and press the Call Pickup soft key, or dial *88 on the keypad to answer a ringing call.

• Can I use the IPVoice Mobile App on both iOS and Android?

  Yes, the IPVoice Mobile App is compatible with both iOS and Android smartphones. You can download it from the Apple App Store or Google Play Store.

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  Generally, you can reset the phone by navigating to Menu > Advanced Settings > Reset to Factory. You may need the admin password (often 'admin' by default) to proceed.