1. Kupu Whakataki
This manual provides detailed instructions for the installation, operation, and maintenance of your HOROW HR-E19D 19-inch extra tall dual flush two-piece toilet. Please read all instructions carefully before beginning installation or use to ensure proper function and safety. Keep this manual for future reference.
Nga korero haumaru
- Always turn off the water supply to the toilet before performing any maintenance or installation.
- Mau taputapu haumaru tika, penei i nga karapu me te whakamarumaru kanohi, i te wa e whakauru ana.
- Me whakarite kia mau nga hononga katoa kia kore ai e pakaru.
- Mena kaore koe i te tino mohio mo tetahi taahiraa, korero ki tetahi tohunga paipa pai.

Image 1: HOROW HR-E19D 19-inch extra tall dual flush two-piece toilet.
2. Ihirangi mokete
Verify that all components are present and undamaged before beginning installation. The package should include the following:
- Poi wharepaku
- Ko te Koromatua
- Soft-Closing Seat
- Tapa Uka
- Te Whakaeke Potae
- Nga-T
- Mowhiti Waki
- Pūmārō Tāuta

Image 2: Included components for the HOROW HR-E19D toilet.
3. Nga Ahua me nga Whakaritenga
The HOROW HR-E19D toilet is designed for comfort and efficiency. Key dimensions and specifications are provided below:
| Whakatakotoranga | Taipitopito |
|---|---|
| Tau tauira | HR-E19D |
| Tae | Mā |
| Rahi Hua (D x W x H) | 29.13"D x 16.93"W x 34.65"H |
| Teitei nohoanga (mai i te papa) | 19 inihi |
| Rauemi | Karakia |
| Rauemi Noho | PP (Polypropylene) |
| Taumaha Tūemi | 86 Pauna |
| Flushing Performance (MAP) | 1000g |
| Momo Panuku | Horoi Takirua (1.1 GPF / 1.6 GPF) |
| Tikanga Tāuta | Maunga Papa |
| Roro-i roto | 12 inihi |
| Te ahua o te peera | Whakaroa |

Image 3: Technical dimensions of the HOROW HR-E19D toilet.

Image 4: Visual comparison of the 19-inch comfort height.
4. Tohutohu Tāuta
The HOROW HR-E19D toilet is designed for straightforward floor mounting. A 12-inch rough-in is required for compatibility with most standard bathroom plumbing. Follow these general steps for installation:
- Whakapaia te Rohe: Turn off the water supply to the bathroom. Remove the old toilet if applicable and clean the flange area thoroughly.
- Install T-Bolts: Insert the T-bolts into the floor flange slots and secure them in an upright position.
- Place Wax Ring: Firmly press the wax ring onto the toilet bowl's horn or directly onto the floor flange, ensuring a good seal.
- Tautuhia te Peihana: Carefully lower the toilet bowl onto the T-bolts, aligning the bolt holes with the bolts. Press down firmly and evenly to compress the wax ring.
- Whakamaua te Peihana: Place washers and nuts onto the T-bolts. Hand-tighten the nuts, then use a wrench to tighten them evenly, alternating sides, until the bowl is secure. Do not overtighten.
- Tāuta Tāke: Attach the tank to the bowl using the provided bolts, washers, and nuts. Ensure the tank gasket is properly seated for a watertight seal.
- Tūhono Tuku Wai: Connect the water supply line to the toilet's fill valve. The toilet is compatible with both 7/8'' and 1/2'' water lines. If your supply line is 7/8'', remove the adapter before connecting. If it's 1/2'', connect directly.
- Tāutahia te Nohoanga: Attach the soft-closing seat to the bowl using the provided screws.
- Whakamātautau mō ngā turuturu: Turn on the water supply slowly and check for any leaks around the base, tank, and water supply connection. Flush the toilet several times to ensure proper operation and check for leaks again.

Image 5: 12-inch rough-in measurement for installation.
Ataata Tāuta
Video 1: This video demonstrates the installation process of a similar HOROW toilet, highlighting key steps for a successful setup.
5. Nga Tohutohu Whakahaere
The HOROW HR-E19D toilet features a dual-flush system and a powerful siphon flushing mechanism for efficient waste removal and water conservation.
Te Mahi Rererangi Takirua
The toilet is equipped with two flush buttons located on the top of the tank, allowing you to choose between a partial flush for liquid waste and a full flush for solid waste:
- Whakakore Wāhanga (1.1 GPF): Press the smaller button for a reduced water volume flush, ideal for liquid waste. This conserves water effectively.
- Whakakorenga Katoa (1.6 GPF): Press the larger button for a full water volume flush, designed for solid waste.
360° Jet Siphon Flushing
The advanced 360° Jet Siphon flush system ensures powerful and thorough waste removal with each flush, preventing clogs and eliminating odors. This system achieves a MAP (Maximum Performance) score of 1000 grams, indicating its strong flushing capability.

Image 6: Illustration of the 360° Jet Siphon Flushing System.
Ataata Mahi
Video 2: This video demonstrates the dual flush mechanism and flushing power of the HOROW toilet.
6. Tiaki
Regular cleaning and proper care will ensure the longevity and optimal performance of your HOROW toilet.
Te horoi i te wharepaku
- The high-quality ceramic and non-porous surface make cleaning easy. Wipe the surface with water and a soft cloth to maintain cleanliness and shine.
- Avoid abrasive cleaners, harsh chemicals, or scouring pads, as these can damage the ceramic finish.
- The fully skirted drain design simplifies cleaning around the base and trapway, reducing stain accumulation.
Soft-Closing Seat Care
The soft-closing PP seat is designed to close quietly and slowly, preventing slamming and reducing noise. The seat is fixed with screws to prevent loosening.
- To clean the seat, use mild soap and water. Do not use strong chemical cleaners, as they may damage the seat material or hinges.
- Avoid forcing the seat down, as this can damage the soft-closing mechanism.

Image 7: Soft-closing seat mechanism and noise reduction.
7. Te Raru
If you encounter any issues with your HOROW toilet, refer to the following common troubleshooting tips:
- Whakakorekore ngoikore: Ensure the water supply valve is fully open. Check the water level in the tank; it should be at the marked waterline. Inspect the flush valve for any obstructions.
- Wai Rere Tonu: Check the flapper or flush valve for proper seating. Ensure the fill valve is not overfilling the tank. Adjust the float if necessary.
- Nga turuturu: Inspect all connections (water supply line, tank-to-bowl bolts, wax ring seal) for tightness. If a leak persists at the base, the wax ring may need replacement.
- Slow Tank Refill: Check the water supply line for kinks or obstructions. Ensure the fill valve is functioning correctly.
For issues not covered here, or if problems persist, please contact HOROW customer service.
8. Pūtāhui me te Tautoko
HOROW is committed to customer satisfaction and product quality. Your HOROW HR-E19D toilet comes with the following:
- 1-Tau Rarangi Rarangi: Covers manufacturing defects and malfunctions under normal use for one year from the date of purchase.
- Ratonga Whai-Hoko Ora: HOROW provides ongoing support for the lifetime of the product.
Our customer service center is available to respond to messages within 12 hours. For warranty claims, technical assistance, or any other inquiries, please refer to the contact information provided with your purchase or visit the official HOROW webpae.