MELLOW is a global design company committed to bringing delight & ease to your everyday by creating fine quality home furnishing essentials that are user-centric in principle, innovative in function, conscious in sourcing and approachable in prices. Whether you’re a fresh graduate graduating the dorm life, a couple figuring out how to combine two homes, a work-from-homer or a ‘home is exclusively for rest’ kind of person, M E L L O W cares about you and is focused on making your moments at home just right. We travel around the world in search of ingenious industry experts and fine quality materials so that we can get you those thoughtfully-designed and consciously-made products essential to keeping it mellow.
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- This ottoman is covered by a 1-year Limited Warranty for Manufacturing Defects
- Please read the Limited Warranty details carefully for your benefit. This warranty is for manufacturing defects only and does NOT cover normal wear & tear or damages resulting from misuse.
- Please be sure to register your product at www.mellow-home.com/help/register to receive the most up-to-date warranty and product information.
- Your ottoman’s 1-year Limited Warranty for Manufacturing Defects starts on the date of purchase. No warranty will be honored without an original sales receipt. The warranty and financial responsibility of the manufacturer applies only to the products themselves.
- Manufacturing defects may include circumstances where the product is broken under normal use and hence cannot provide proper support. In the event of a manufacturing defect found in your ottoman, please stop use immediately and contact Mellow Customer Support.
- This warranty applies only if the product has been used properly by consumers who purchase ii from authorized dealers as a new product. Proper use is defined by, but not limited to, use on a level surface where the product touches the floor with an equal distribution of weight and no out-of-the-ordinary abuse by the consumer. This warranty does not constitute agreement to replace other parts.
- If this ottoman fails to perform as advertised due to manufacturing defects, the manufacturer will repair or replace at its discretion, reserves the right to substitute comparable materials or models and does not guarantee that the replacement part will match existing pieces.
- In the event the product needs to be inspected by the manufacturer to determine a warranty claim, transportation and removal cost will be borne by the consumer.
Al M E L L O W, we believe that you will absolutely love your ottoman as much as we do. However, if for any reason, you want to return the product(s), please register your product on our website. For Amazon purchases, please process your return directly with Amazon according to their guidelines.
phone: 1.888.9MELLOW (1.888.963.5569)
M E L L O W Customer Support team would love to hear your feedback and help answer any questions you may have. Return item(s) must be in good condition in the original box with original proof of purchase, parts and accessories, within the time frame specified by the e-retailer you originally purchased from.
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