M2COMM ELSA-E Electronic Shelf Labeling System
Frequently Asked Questions
Q: How can I optimize the battery life of the ELSA-E system?
A: To optimize battery life, ensure that you are using the recommended CR2450 batteries and keep the system updated with the latest software for efficient power consumption.
Q: What should I do if I encounter interference from existing Wi-Fi networks?
A: If you experience interference from Wi-Fi networks, try adjusting the positioning of your Access Point and Router(s) to minimize signal disruptions. You can also reach out to M2COMM for further assistance in optimizing network performance.
RELIABLE CELLULAR‐LIKE TECHNOLOGY Unique tree network for optimal coverage without interference from existing Wi‐Fi networks
EASY PLUG‐AND‐PLAY SYSTEM
Self‐networking system enables easy infrastructure setup
EXCEPTIONAL READABILITY
High-resolution e‐paper display for 180° viewing
LONG BATTERY LIFE & FAST UPDATES
Unique wireless protocol tuned to optimize the power consumption and network efficiency
ANTI‐JAMMING FROM Wi‐Fi
13,500 graphic tags are fully updated per hour
INTELLIGENT SYSTEM
Acknowledges updates; battery level and signal strength notifications
Technical Specifications
- Model Name: ES27-S2
- INFRASTRUCTURE
- Size (W x H x T) mm: 83 x 42 x 11
- Weight: 41g
- Antenna: Embedded
- Network: Wireless SUB-GHz ISM
- Interface: Self-networking (automatic connection built-up and recovery)
- Frequency: AES 128-bit
- Transmission Range: 100 meters (line of sight)
- Operating Conditions:
- Operating Temp/Humidity
0 ~ 40°C / 35 ~ 55% (non-condensed) - Storage Temp/Humidity
0 ~ 40°C / 35 ~ 80% (non-condensed) - Power: 2 x CR2450
- Operating Temp/Humidity
- Applications: Retail, Smart Display
- Display:
- RESOLUTION 296 x 152
- DPI DPI 125 pixel
Device Setup
Access Point Setting
The Access Point has a wired connection to the base station (computer) and communicates wirelessly with the Router(s) via the M2COMM proprietary protocol.
- Please refer to below procedure to setup your Access Point.
- Status Indicators and Assembly:
LED status functions:
- Red –Power‐on self‐test error
- Green –Power on indicator
- Blue –Network connection, shall flash slowly during boot‐up and stay on while connection is built up successfully.
Access Point ‐ Network Port:
GREEN network activity indicator—turns on when a cable connects the port to another Gigabit Ethernet port YELLOW activity indicator—Flashes to indicate network activity over that port
Plug one end of the supplied Cat 5E cable into the Access Point, the other end should be plugged into your computer.
Router Setting
The Router(s) operate wirelessly, via the M2COMM proprietary protocol, with the Access Point and aisle light.
Please refer to below procedure to setup the Router.
Status Indicators and Assembly
LED status functions:
Red –Power‐on self‐test error
Green –Power on indicator
Blue –Network connection, shall flash slowly during boot‐up and stay on while connection is built up successfully.
ELSA‐E Demo System IP setting
- The ELSA‐E demo system is designed to use either a static IP address for a single Access Point or a dynamic IP address when multiple Access Points are installed.
- IP Address Configuration (Static IP):
- Ensure that your Access Point is connected to your computer.
- The Access Point comes pre‐configured with a default IP Address (192.168.2.1). It’s necessary to modify the IP Address of the Ethernet port on your computer that is cabled to the M2COMM Access Point so that they can communicate with one another.
IP Address Configuration (Dynamic IP):
For installations that contain multiple Access Points an external TCP/IP Ethernet hub is required. And please contact M2COMM for further details.
M2COMM ELSA‐E Demo Installation
Software Installation:
Put below two executable files into the same folder on your computer. And double‐click the “ELSA1.0_2.7.3.638.exe” file to begin the installation.
You may be asked for permission to allow the program to make changes to your computer; you must agree to this to enable installation to start.
Follow the on‐screen instructions to finish the installation process.
The ELSA‐E Demo system has now been installed and executed on your computer. The icon will be hidden inside the toolbar, and you should now be able to locate this icon on your computer screen, by right click.
And you can also launch the ELSA software by double click the icon on desktop.
Setting Up the ELSA‐E 2.7’’ ESL
Ensure that the Access Point is connected to your computer that the Router(s) and 2.7’’ ESL are installed throughout your premises and are powered on.
- Install the AP
- Preparing the Network
ELSA system will start to find the available wireless channel to use, and the whole process will take 1 hour. Press “Show detail” for more information.
- Install Router
Power on the Router
- Install Tags
- Power ON Tags
Wait for ESL to show the “wakeup” page - Finish
Show the image on ELSA‐E 2.7’’ ESL
Load the CSV file to import the inventory list first.
How to Display FCC ID Label
- Wake Up the Tag: Ensure the EPD is not blank or shows a “sleep mark” (red/black square in the top‐left corner).
If “sleep mark” present, use a tool to press the button ONCE inside the tag via the side opening. - Switch Screens: Press side button TWICE to reach the authentication screen.
The number of operations is based on the current display screen but does not exceed two times.
Battery Caution:
The elements of the instructional safeguard shall be as follows:
- element 1a: not available
- element 2: “Do not ingest battery, Chemical Burn Hazard” or equivalent wording
- element 3: the following or equivalent text
[The remote control supplied with] This product contains a coin/button cell battery. If the coin / button cell battery is swallowed, it can cause severe internal burns in just 2 hours and can lead to death. - element 4: the following or equivalent text
- Keep new and used batteries away from children
- If the battery compartment does not close securely, stop using the product and keep it away from children.
- If you think batteries might have been swallowed or placed inside any part of the body, seek immediate medical attention.
FCC Statement
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
- This device may not cause harmful interference, and
- This device must accept any interference received, including interference that may cause undesired operation.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 cm between the radiator and a human body.
M2COMMUNICATION Inc. 17 Floor, No. 32 Gaotie 2nd Road, Zhubei City, Hsinchu County 302, Taiwan (R.O.C.)
Fax: +886 3 657 6909Tel: +886 3 657 8939 http://www.m2comm.co
SALES AND SUPPORT: info@m2comm.co
Copyright © 2017 M2COMMUNICATION Inc. All rights reserved. This document is the property of M2COMMUNICATION Inc. It contains information which is confidential and proprietary to M2COMMUNICATION Inc. No 23 part of this doc ument may be copied, reproduced or disclosed to third parties without the prior written consent of M2COMMUNICATION Inc.
(Document number: PB-ELSA-Q001)
Documents / Resources
 | M2COMM ELSA-E Electronic Shelf Labeling System [pdf] Owner's Manual ES27-S2, 2AFXU-ES27-S2, 2AFXUES27S2, ELSA-E Electronic Shelf Labeling System, ELSA-E, Electronic Shelf Labeling System, Shelf Labeling System, Labeling System, System |