Q-SYS™ Hardware User Manual

Q-SYS NC Series Cameras

Illustrations of the Q-SYS NC Series cameras: the ePTZ NC-110, the PTZ NC-12x80, and the PTZ NC-20x60.

Explanation of Terms and Symbols

Terms

• WARNING!: Indicates instructions regarding personal safety. Failure to follow may result in bodily injury or death.
• CAUTION!: Indicates instructions regarding possible damage to physical equipment. Failure to follow may result in damage not covered by warranty.
• IMPORTANT!: Indicates instructions or information vital to successful procedure completion.
• NOTE: Used to indicate additional useful information.

Symbols

• ⚡ [High Voltage Symbol]: Alerts the user to the presence of un-insulated "dangerous" voltage within the product's enclosure that may pose a risk of electric shock.

• ⚠ [Warning Symbol]: Alerts the user to the presence of important safety, operating, and maintenance instructions in this manual.

Important Safety Instructions

1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Install in accordance with the manufacturer's instructions.
6. Refer all servicing to qualified service personnel.
7. Adhere to all applicable local codes.

Maintenance and Repairs

WARNING!: Advanced technology requires specially adapted maintenance and repair methods. To avoid damage, injury, or safety hazards, all maintenance or repair work should be performed only by a QSC authorized service station or an authorized QSC International Distributor. QSC is not responsible for any injury, harm, or related damages arising from failure to facilitate these repairs.

FCC Statement

Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits provide reasonable protection against harmful interference in a commercial environment. Operation in a residential area may cause harmful interference, requiring the user to correct it at their own expense.

Expected Product Life Cycle: 10 years. Storage Temperature range: -20°C to +60°C. Relative Humidity: 5-85% RH non-condensing.

Warranty

For a copy of the QSC Limited Warranty, visit the QSC, LLC., website at www.qsc.com.

RoHS Statement

The QSC Q-SYS NC Series: NC-110, NC-12x80, and NC-20x60 are in compliance with European Directive 2015/863/EU — Restriction of Hazardous Substances (RoHS2).

What's in the Box

NC-12x80, NC-20x60 PTZ Cameras

NC-110 ePTZ Camera

Introduction

The QSC Q-SYS™ NC Series comprises three camera models: NC-12x80, NC-20x60, and NC-110. These cameras send IP streams across a Q-LAN network to certain Q-SYS Core processors and peripherals, which bridge this IP signal to a USB signal for host computers to use in software applications.

Connections and Controls (NC-12x80 and NC-20x60 PTZ)

Front Panel

Illustration of the front panel of the NC-12x80/NC-20x60 PTZ cameras, showing two LEDs and two buttons/ports.

1. Status LED (Green):
   • Off: Camera is in standby mode; network streams are off.
   • On: Camera is streaming video over the network.
   • Blinking: ID mode is on.
2. Power LED (Blue):
   • On: Camera has power applied.
   • Off: Camera has no power applied.

Rear Panel

Illustration of the rear panel of the NC-12x80/NC-20x60 PTZ cameras, showing various ports and labels.

1. Product Label: Identifies product model (NC-12x80 or NC-20x60), serial number, and MAC address.
2. ID Button: Press to identify the product in Q-SYS Designer Software and Q-SYS Configurator. The green STATUS LED on the front panel blinks when in ID mode. Press again to turn off.
3. Factory Reset pin-hole: Use a paperclip or similarly sized object to insert. Press and hold the reset button for 5 seconds to reset all parameters to factory defaults.
4. Kensington™ Lock Slot: For use with a security cable (not supplied).
5. DC 12 V: Connect an external power supply (not included). Supply must be rated at 12VDC 1A, EIAJ-04, center pin positive, outside barrel negative. Use only a class 2/LPS power supply.
6. LAN/PoE: RJ-45 connector for Q-SYS Gigabit Ethernet and Power over Ethernet. Cat5e cabling or better required.
7. 3G-SDI: 3G-SDI output via various video formats. Video formats can be changed via Q-SYS Designer Software or a Q-SYS User Control Interface (UCI). Maximum video format is 1080p60.
8. HDMI: HDMI® 1.4b output via various video formats. Video formats can be changed via Q-SYS Designer Software or a Q-SYS UCI. Maximum video format is 4K30. Note: NC Series PTZ Cameras support the usage of either HDMI or SDI, but not both simultaneously.

Installation – NC-12x80 & NC-20x60 PTZ

Install the Wall Mount Bracket

1. Select a location on the wall or other vertical surface where the camera is to be mounted. Ensure the surface is strong enough to hold the weight of the camera and bracket.
2. Use the short side (1) of the bracket as a template to mark the location of the four mounting holes (2) onto the wall.
3. If camera cables are installed inside the wall, run the cables through the large hole (3) in the short side of the bracket.
4. Using appropriate screws (4), as necessary, attach the bracket to the wall. Tighten the attaching hardware. (Screws not supplied.)

Diagram showing the wall bracket being used as a template to mark holes on a wall, and cables being routed through a hole.

Mount the Camera on the Wall Bracket

1. Align hole A on the bottom of the camera with alignment pin A on the wall bracket. Place the camera onto the bracket so the alignment pin is inserted into the alignment hole on the camera and the rubber feet (C) on the bottom of the camera are inserted into the two slots (C).
2. Install the larger screw (B) up through the wall bracket into the threaded hole on the bottom of the camera. Use a Phillips screwdriver to loosely tighten the screw.
3. Install three smaller screws D, E, and F up through the wall bracket into the bottom of the camera. Tighten the screws using a Phillips screwdriver.
4. Tighten the larger screw installed earlier.
5. If camera cables are not installed in the wall, run the cables up through the oval hole (5) in the longer part of the bracket.
6. Attach the cables to the appropriate connectors on the back of the camera per installation requirements.
7. Secure the cables to the bracket so that there is no strain placed on the connectors.

Diagram illustrating the camera being mounted to the wall bracket using screws (B, D, E, F) and showing cable routing through oval hole (5).

Connections and Controls (NC-110 ePTZ)

Front Panel

Illustration of the front panel of the NC-110 ePTZ camera, showing an LED and mounting points.

1. LED:
   • Blinking Green: ID Mode
   • Solid Blue: Power On; Not Streaming
   • Solid Green: Streaming
   • Off: Camera is in Privacy Mode
2. Included Camera Mount: This product can be configured for monitor-mounting or surface-mounting.
3. Surface Mounting Screw Holes
4. Universal Mounting Adapter: This can be used when connecting the NC-110 to a different mount.

Rear Panel

Illustration of the rear panel of the NC-110 ePTZ camera, showing ports.

1. Factory Reset Pinhole: Use a paperclip or similarly sized object to insert. Press and hold the reset button for 5 seconds. This resets all parameters to the factory defaults.
2. ID Button: Press to identify this product in Q-SYS Designer and Configurator. The STATUS LED on the front panel blinks green when in ID mode. Press again to turn off.
3. LAN/PoE: RJ-45 connector for Q-SYS Gigabit Ethernet and Power over Ethernet. Cat5e cabling or better required.

Installation (NC-110 ePTZ)

Mounting Above a Monitor

Diagram showing the NC-110 ePTZ camera being mounted above a monitor using its bracket. The bracket can be bent at pivot points for optimal fit.

Mounting to a Wall

Diagram showing the NC-110 ePTZ camera being mounted to a wall using two wall screws.

Using the Existing Bracket for a Third-Party Mount

Diagram showing the NC-110 ePTZ camera's bracket with a 1/4-20 UNC thread, indicating it can be used with various camera mounting brackets. A third-party mount is shown attaching to one of the 1/4-20 mounting holes.

Removing the Existing Bracket for a Third-Party Mount

Diagram showing the bottom of the camera with the bracket attached, indicating two screws to be removed to detach the bracket.

1. On the bottom side of the camera, remove the two screws on the bracket.

Diagram showing the bracket being slid off the camera, and then the camera being mounted to a third-party mount using the 1/4-20 UNC thread. A note indicates not to remove screws in the block or camera.

Installing Privacy Cover

Diagram sequence showing the privacy cover installation: peeling adhesive, centering and attaching to the camera top, and pressing firmly.

1. Peel adhesive.
2. Center and attach to top of camera.
3. Press firmly to affix adhesive.

Dimension Drawings

NC-12x80 & NC-20x60 PTZ

Diagrams showing the dimensions of the NC-12x80 and NC-20x60 PTZ cameras, including height, width, depth, and mounting points. Dimensions are provided in millimeters and inches.

NC-110 ePTZ

Diagrams showing the dimensions of the NC-110 ePTZ camera, including height, width, depth, and mounting points. Dimensions are provided in millimeters and inches.

Support

QSC Self Help Portal

Read knowledge base articles and discussions, download software and firmware, view product documents and training videos, and create support cases. Visit: https://qscprod.force.com/selfhelpportal/s/

Customer Support

Refer to the Contact Us page on the QSC website for Technical Support and Customer Care, including their phone numbers and hours of operation. Visit: https://www.qsc.com/contact-us/

© 2021 QSC, LLC. All rights reserved. QSC, the QSC logo, Q-SYS, and the Q-SYS logo are registered trademarks of QSC, LLC, in the U.S. Patent and Trademark office and other countries. Q-LAN and Q-SYS Designer are trademarks of QSC, LLC. Patents may apply or be pending. All other trademarks are the property of their respective owners. Visit http://patents.qsc.com for patent information.