1. Safety Instructions
IMPORTANT SAFETY INSTRUCTIONS
When using an electrical appliance, basic precautions should always be followed, including the following:
READ ALL INSTRUCTIONS BEFORE USING (THIS APPLIANCE). Failure to follow the warnings and instructions may result in electric shock, fire and/or serious injury.
SAVE THESE INSTRUCTIONS
Store Indoors When Not in Use.
WARNING - To reduce the risk of injury, user must read instruction manual
- Wear a helmet, elbow pads and knee pads in case of a fall to avoid injury. Improper driving may lead to falls or serious accidents.
- The scooter shall be used by one person only. Shoes must be worn while riding. Do not use the scooter for other purposes. This scooter is not intended for acrobatic use.
- The product is recommended for riders above age of 16 and below age of 50. People who are not suitable for riding this product include: (1) persons under the influence of alcohol or drugs, (2) persons unable to engage in strenuous physical activities due to health or physical conditions, (3) persons who are incapable of keeping their balance or who cannot keep their balance due to impaired motor skills, (4) persons whose size exceeds the weight limit, (5) women who are pregnant, (6) persons who suffer from visual and/or hearing impairments.
- Comply with local laws and regulations when riding this product. Do not ride where prohibited by local laws.
- When riding in countries and regions where there are no relevant national standards and regulations for electric scooters, please be sure to strictly abide by the safety requirements for drivers in this operation manual. Brightway Innovation Intelligent Technology (Suzhou) Co., Ltd. will not bear any direct responsibility and joint and several liability for all property, personal losses, accidents, legal disputes, and all other adverse events that cause conflicts of interest caused by the use of behaviors in violation of the instructions for use.
- Do not ride in traffic lanes or residential areas where vehicles and pedestrians are both allowed. When passing through a place designated for pedestrians who are entitled to the right-of-way laws like crosswalk, please get off to walk along with the scooter.
- Do not choose places where children, pedestrians, pets, vehicles, bicycles or other obstacles and potential dangers may appear for your first ride.
- Check the scooter before every use. When you note loose parts, low battery alerts, flat tires, excessive wear, strange sounds, malfunctions and other abnormal conditions, stop riding immediately and call for professional support.
- To ride safely, you must be able to clearly see what is in front of you and you must be clearly visible to others.
- Do not ride in bad weather, low visibility, or after intense physical exertion.
- Always park the scooter with kickstand on an even and stable surface.
- This electric scooter is a leisure device. However, when entering a public area, it will be considered a means of transportation and subject to possible safety risks for all means of transportation. Riding in strict accordance with the instructions in this manual will protect you and others to the greatest extent.
- The user should check the limits of use in accordance with the local regulations. Ride the scooter on the roads or areas permitted by local regulations and laws and park it in the areas permitted. The maximum speed of the scooter is limited to 19.9 mph (32 km/h). If the local regulations and laws have different provisions on the maximum speed, the local regulations and laws will prevail. Please respect and follow the road safety and vehicle rules.
- Respect pedestrians' Right of Way. Try not to startle them while driving, especially children. When you ride from behind pedestrians, ring your bell to give them a heads-up and slow your scooter down to pass from their left, and keep to the right at a low speed while riding across them (applicable to countries where vehicles drive on the right). When you drive across pedestrians, keep the lowest speed or getting off the vehicle.
- In any case, anticipate your trajectory and your speed while respecting the code of the road, the code of the sidewalk and the most vulnerable. Notify your presence when approaching a pedestrian or cyclist when you are not seen or heard. Cross the protected passages while walking. Cross the protected passages while walking. Avoid high traffic areas or overcrowded areas.
- Riding with high speed or a speed that is not appropriate or adequate for the situation (bad weather conditions, bad surface conditions, or the like) may lead into a potential loss of stability or loss of control. To reduce any risk, you must follow all instructions in this manual. Be careful when mounting and dismantling the product, it may fall and cause injury.
- Traffic in the city has many obstacles to cross such as curbs or steps. It is recommended to avoid obstacle jumps. It is important to anticipate and adapt your trajectory and speed to those of a pedestrian before crossing these obstacles. It is also recommended to get out of the vehicle when these obstacles become dangerous due to their shape, height or slippage.
- Do not lend your scooter to whoever does not know the operations. Before lending the electric scooter to others, please make sure that the rider has read this instruction manual and watched the instruction video, and understood the basic operation. Remind riders to wear safety protection correctly to ensure the safety of riders.
- Contact your seller for appropriate training organizations.
- In all cases, take care of yourself and others.
- Any load attached to the handlebar will affect the stability of the vehicle.
- Do not touch the brake system, it could cause injuries due to sharp edges. The brake may become hot in use. Do not touch after use.
- The A-weighted emission sound pressure level is less than 70 dB(A).
- For a better riding experience, it is recommended to carry out a regular maintenance of the product.
- Eliminate any sharp edges caused by use.
- Accessories and any additional items which are not approved by the manufacturer shall not be used.
Precautions
- This product can only be used by one person, do not carry others at the same time.
- Do not try riding up or down stairs, nor try jumping over obstacles.
- Do not keep your feet on the rear mudguard.
- Do not use mobile phone or wear earphones when operating the scooter.
- Do not touch the disc brake.
- Do not hang bags or other heavy stuff on the handlebar.
- Do not use this product beyond the maximum load 264.6 lbs (120kg) as specified by this product.
- Do not press the accelerator when you're walking alongside the scooter.
- Do not abruptly change the steering direction at high speed.
- Avoid hitting your head on door frames, elevators, and other overhead obstacles.
- Do not ride in the rain. Avoid wet weather, the braking distance will be extended, please ride carefully.
- Do not make dangerous actions during riding, such as riding with one leg or one hand. Make sure that both legs and hands are kept on the electric scooter.
- Unless otherwise authorized by the local laws, it is forbidden and illegal to ride on public roads, motorways, and expressways.
- In case of uneven roads or other poor road conditions, please slow down in time and ride carefully, slow down or get off the vehicle. Scooter is special riding products. Please try to ride on flat roads without potholes.
Environmental Instructions
The scooter contains a rechargeable lithium-ion battery pack, and improper disposal of these batteries will cause harm to the environment. Follow the steps below to remove the batteries before disposing of the scooter and discard the batteries properly:
- Before removing the batteries, it is better to use them up and make sure the scooter is disconnected from the power supply. Then unscrew the bottom cover of the scooter to remove it.
- Unplug the battery connector, and then remove the batteries. Do not damage the battery case to avoid any risk of injuries.
- Discard the removed batteries at a professional recycling facility.
Battery Safety
- Always charge before exhausting the battery to prolong the battery's lifespan.
- When riding, storing or charging, do not exceed the specified temperature limit (refer to specifications). Failure to follow instructions for use, storage or charging may result in battery damage, failure to charge and void warranty.
- The fully charged scooter has an approximate standby time of 120-180 days. If it is not used for a long time, it should be charged every 30 days. Please pay attention to the standby time to prevent irreversible damage to the battery caused by not charging.
- Do not use battery packs of other models or brands, as there may be a safety risk.
- Only use the original battery charger to avoid potential damage or fire.
- If the battery is damaged or soaked with water, do not charge or continue to use it.
- Do not remove the battery. Removing the battery is complicated, and improper operation may affect the operation of the scooter.
Storage
- If the scooter will not be used for an extended period, fully charge it, then turn it off and store it in a cool, dry place.
- Recharge the scooter at least every 2 months to prevent battery damage. Make sure the scooter is turned off when being transported and kept in its original packaging if possible.
- Please do not leave the scooter under hot sun or severely humid place for extended periods of time.
- This product contains a built-in lithium battery and must be transported only when permitted by local laws and regulations.
Safety Warnings
- CAUTION: Danger! Read user manual before use.
- CAUTION: Do not disassemble battery cover, hazardous energy inside. ⚡
- CAUTION: Sharp Edges. Do not touch the sharp edges or corner. ⚠️
- CAUTION: Hot Surface! Do not touch the surface near this symbol. ?
2. Product Overview
Accessories
- Extension Nozzle
- Battery Charger
- User Manual
- Screws x 5
- Allen Key
Scooter Components
The electric scooter comprises the following main parts:
- Handlebar
- Brake Lever
- Headlight
- Stem
- Quick Release Lever
- Bell Lever
- Scooter Bell
- Power Button
- Accelerator
- Dashboard
- Buckle
- Deck
- Safety Lock
- Front Reflector
- Charging Port
- Front Fork
- Front Mudguard
- Front Rocker Arm (Built-in)
- Hook
- Rear Mudguard
- Tail Light & Rear Reflector
- Wheel Motor
- Disc Brake
- Rear Rocker Arm (Built-in)
- Kickstand
- Battery Compartment
- Side Reflector
Dashboard Indicators
The dashboard displays various information and status:
- Power Button: Press to turn on, hold for 2-3 seconds to turn off. Single press turns headlight/tail light on/off. Double press changes riding modes.
- Riding Modes: ? (Walking Mode, max 6 km/h, red taillight blink), D (Standard Mode), S (Sport Mode).
- Speedometer: Displays current speed. Shows error code if an issue occurs. Displays battery level when charging.
- Cruise Control: Disabled by default, can be enabled via Mi Home/Xiaomi Home app.
- Bluetooth: Indicates successful connection to a mobile device.
- Temperature Warning: ?️ Icon appears if battery temperature is too high or too low. Wait for normal operating range before use/charging.
- Inflation: ⛽ Icon indicates it's time to maintain tires.
- Error Notification: ? Icon in red indicates an error.
- Battery Level: ? Indicated by 5 bars, each representing approx. 20% of full battery.
- Status Light: Indicates the scooter's operational status.
3. Assembly
Follow these steps to assemble your scooter:
- Remove the inner holders.
- Hold the stem upright, lift the safety lock, and push the quick-release lever inward to the end. Install the handlebar onto the stem, ensuring the headlight faces forward.
- Follow the numbered order to pre-tighten the four screws with the included Allen key. Ensure the handlebar is correctly installed, then tighten the screws thoroughly.
- Once assembled, check if the scooter can be turned on/off properly. Press the power button to turn on, and press and hold for 2-3 seconds to turn off.
Note: Examine the scooter every time before you ride it. Ensure that there are no loose or damaged parts.
4. Connect with Mi Home/Xiaomi Home App
For safety, the scooter will beep and be limited to 10 km/h before activation. Activation via the Mi Home/Xiaomi Home app is required for first-time use. After activation, beeping stops and speed restriction is lifted.
- Scan the QR code on the control panel, deck, or manual cover to download the Mi Home/Xiaomi Home app.
- Open the app, tap "+" in the top right corner, and select "Scan" to scan the QR code again. Follow the app instructions to add the scooter.
Notes:
- The QR code is unique to your scooter; keep it safe.
- Keep your phone close to the scooter during connection for effective Bluetooth range.
- If changing accounts, delete the scooter from the current account first, then reconnect.
Reset Bluetooth
With the scooter on, squeeze the brake lever and press the power button 5 times. A beep indicates a successful reset.
Restore Factory Settings
With the scooter on, squeeze the brake lever and simultaneously press and hold the power button for 7 seconds. A beep confirms factory reset. This operation will delete all stored data; proceed with caution.
Note: Factory reset cannot be performed while riding or when the scooter is locked.
5. Charging
The scooter is fully charged when the LED on the battery charger changes from red to green.
- Lift up the rubber flap covering the charging port.
- Plug the battery charger into the charging port.
- When charging is completed, put back the rubber flap.
WARNING!
- Only use the original battery charger to avoid potential damage or fire. Switch off the vehicle or put it into a non-operational mode during charging.
- Do not charge when the charging port or power cord is wet. If the battery is damaged or soaked with water, it is forbidden to charge or continue to use the battery.
6. Check Before Riding
Before each ride, please check the status of your scooter, including tire performance, remaining battery level, and scooter body state. Ensure that no part is loose or damaged.
WARNING: Wear a helmet, elbow pads and knee pads before riding. ⛑️
7. Start Riding
Important! There is a risk of falling and injury while learning. Please wear a helmet and safety gear at all times.
- Step on the deck with one foot, and slowly kick off the other on the ground.
- Place your other foot on the deck to keep both feet stable, and gently press the accelerator.
Note: For your safety, the accelerator can be used once the scooter is going over 5 km/h (≥5km/h).
Note: When riding, hold the handlebar tightly with both hands to avoid injury or falls due to loss of balance.
- Release the accelerator to slow down, and squeeze the brake lever for a sudden brake.
- Tilt your body in the steering direction as you turn, and slowly turn the handlebar.
WARNING: Sudden braking may cause you to lose traction, fall, and result in serious injury. Maintain moderate speed and be aware of potential hazards.
8. Fold/Unfold & Carry
The scooter MUST be turned off before being folded. Do not step on or turn the folding system when riding.
Folding
- Hold the stem, lift the safety lock and open the quick-release lever. Lift the safety lock again and push down the quick-release lever, then fold the stem.
- Align the buckle with the hook and secure them together.
Unfold
Pull the buckle upwards to release it from the hook. Hold up the stem, then lift the safety lock, and push the quick-release lever inward to the end.
Carry
Hold the stem with either one hand or both hands to carry.
9. Care & Maintenance
Cleaning
During cleaning, ensure the scooter is turned off, the charging cable is unplugged, and the rubber flap is closed.
- Wipe the main chassis with a soft damp cloth. Stubborn dirt can be scrubbed with a toothbrush. Afterwards, wipe all areas with a dry cloth.
WARNING!
- Do not wash the scooter with a high-pressure water spray.
- Do not clean the scooter with corrosive cleaner, which will damage the external and internal structure of the scooter.
Battery
- Always charge before exhausting the battery to prolong the battery's lifespan.
- When riding, storing, or charging, do not exceed the specified temperature limits (refer to specifications). Failure to follow instructions for use, storage, or charging may result in battery damage, failure to charge, and void warranty.
- A fully charged scooter has an approximate standby time of 120-180 days. If not used for a long time, it should be charged every 30 days. Pay attention to the standby time to prevent irreversible battery damage from lack of charging.
- Do not use battery packs of other models or brands, as this may pose a safety risk.
- Only use the original battery charger to avoid potential damage or fire.
- If the battery is damaged or soaked with water, do not charge or continue to use it.
- Do not remove the battery. Battery removal is complicated, and improper operation may affect the scooter's function.
Storage
- If the scooter will not be used for an extended period, fully charge it, turn it off, and store it in a cool, dry place.
- Recharge the scooter at least every 2 months to prevent battery damage. Ensure the scooter is turned off when transported and kept in its original packaging if possible.
- Do not leave the scooter under hot sun or in severely humid places for extended periods.
- This product contains a built-in lithium battery and must be transported only when permitted by local laws and regulations.
Inflate the Tire
Check the tire pressure every month and inflate if it's too low. The recommended tire pressure is 45 psi.
If there is a lack of air, use the extended nozzle supplied with the scooter. Connect the nozzle to the air pump, unscrew the tire valve cap, securely connect the nozzle to the valve, and then inflate the tire.
WARNING! Tire removal is very complicated. Do not attempt to remove the tire yourself. Improper operation may affect the scooter's function. Please contact professional support.
Adjust the Disc Brake
Tool: 4 mm hex key (user-provided).
Before adjusting, ensure the scooter is turned off and not charging. Pull the end of the brake line to tighten it.
- If the brake is too tight: Use the tool to loosen the screw counterclockwise, pull the disc brake rocker arm outwards, and then tighten the screw.
- If the brake is too loose: Use the tool to loosen the screw counterclockwise, push the disc brake rocker arm forwards, and then tighten the screw.
WARNING: As with any mechanical component, a vehicle is subject to high stresses and wear. Materials and components may react differently to wear or fatigue. If a component has exceeded its expected service life, it may break suddenly, risking injury. Cracks, scratches, and discoloration in high-stress areas indicate that the component has exceeded its service life. Contact an authorized repairer.
10. Specifications
Product | Name | Model | Dimensions | Net Weight | Rider | Assembled Electric Scooter | Battery Pack | Wheel Motor | Battery Charger | Tire | Bluetooth |
---|---|---|---|---|---|---|---|---|---|---|---|
NAVEE Electric Scooter S65 | NKP2223-B32 | Vehicle: L x W x H [1] 48.1 x 21.7 x 49.8 in (1222 x 551 x 1266 mm) After Folding: L x W x H 48.1 x 21.6 x 21.2 in (1222 x 549 x 539 mm) | 53.6 lbs (24.3 kg) | Load Range: 55.1 - 264.6 lbs (25-120 kg) Age: 16-50 years Body Length: 3'11" - 6'6" (120-200 cm) | Max. Speed: 19.9 mph (32 km/h) General Range [2]: Approx. 40.4 miles (65 km) Max. Climbing Angle: Approx. 25% Suitable Surfaces: Cement or asphalt road, with benches of less than 1 cm or crevices narrower than 3 cm | Nominal Voltage: 46.8 V = Max. Charge Voltage: 54.6 V = Rated Energy: 596.7 Wh Intelligent Battery Management System: Over-heating, short circuit, over-current, over-discharge, and over-charge protection | Rated Capacity: 12.75 Ah Rated Power: 500 W (0.5 kW) Output Power: 121.9 W (0.1219 kW) | Model: P2301-BD5A Input Voltage: 100-120 V~ Max. Output Voltage: 54.6 V = Rated Output: 53.0 V = 2.3 A | Model [3]: S126BP5300230U Front & Back Tires: Tubeless self-sealing tires, 250 x 64 straight valve, with natural carbon black and synthetic rubber Frequency Band: 2.4000-2.4835 GHz Max. RF Power: 8 dBm |
[1] Vehicle height: From the ground to the top of the scooter.
[2] General range: Measured when there is no wind and at 77°F (25° C), the scooter is fully charged to ride at a constant speed of 9.3 mph (15 km/h) on a flat surface with a load of 165.3 lbs (75 kg).
[3] To recharge the battery, only use the battery charger provided in the package. Please see battery charger parameters in Specifications.
11. Trademark and Legal Statement
NAVEE is the trademark of Brightway Innovation Intelligent Technology (Suzhou) Co., Ltd. All rights reserved. Other trademarks mentioned herein may be registered trademarks of their respective owners.
12. Safety Warning
- CAUTION: Danger! Read user manual before use.
- CAUTION: Do not disassemble battery cover, hazardous energy inside. ⚡
- CAUTION: Sharp Edges. Do not touch the sharp edges or corner. ⚠️
- CAUTION: Hot Surface! Do not touch the surface near this symbol. ?
13. Certification
FCC Supplier's Declaration of Conformity
This supplier's declaration of conformity is hereby for:
Product: NAVEE Electric Scooter S65
Model Number(s): NKP2223-B32
Brand/Trade: NAVEE
We declare that the above mentioned device has been tested and found in compliance with CFR 47 Part Regulation.
Responsible Party-U.S. Contact Information
Company: Brightway Innovation Intelligent Technology (Suzhou) Co., Ltd.
Address: Room 101, Building 6, No. 2888, Wuzhong Avenue, Yuexi Street, Wuzhong Economic Development Zone, Suzhou Jiangsu P.R. China
Country: China
FCC Compliance Statement for USA
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
- This device may not cause harmful interference.
- This device must accept any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
FCC Note
The device has been evaluated to meet general RF exposure requirement. The device can be used in portable exposure condition without restriction.
Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
Industry Canada (IC) Compliance Statement for Canada
This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
This product complies with the IC RF exposure limit set forth for an uncontrolled environment and is safe for intended operation as described in this manual.
FCC ID: 2A4GZ-S655001B
IC: 28570-S655001B
14. Warranty and Service
If the product is within the warranty period from the date of your purchase, Brightway Innovation Intelligent Technology (Suzhou) Co., Ltd. will repair, replace, or return it free of charge as the case may be, if it is confirmed by the manufacturer or dealer that it is faulty or damaged due to quality defects under normal use. Unless otherwise specified by relevant laws, the product or component used for replacement may not be new, but nevertheless performs well and is equivalent, at least, to the original product or component in function. The warranty period is calculated from the first date of purchase of the product, subject to the invoice date. If there is no valid invoice, the warranty period shall be calculated from the date of delivery plus thirty (30) days. If the invoice date is later than the actual delivery date of the product, the warranty period shall be calculated from the actual delivery date. Repaired or replaced products shall continue to enjoy the warranty for the rest of the warranty period, but not less than thirty (30) days. For warranty application, please contact the manufacturer or distributor of the product and follow the instructions. When applying for warranty, an accurate, complete, and clear valid sales invoice should be provided.
The above warranty does not apply to failure, malfunction, or damage caused by:
- (a) misuse, abuse, or improper transportation, maintenance, or storage, such as but not limited to use, storage, or maintenance under improper temperature, humidity, or other improper environmental conditions.
- (b) force majeure or accidents, network or power interruption, and other reasons beyond our reasonable control.
- (c) repair or removal without authorization from the manufacturer.
- (d) the way in which damage has been caused by any third-party products or services.
- (e) purposes other than those for which the product has been designated or intended.
- (f) using the product in violation of the product instructions.
- (g) using the product for commercial purposes.
- (h) the accumulated mileage recorded by the scooter body has exceeded 2000 km.
Normal wear and tear or aging, scratches, abrasions, and problems caused by the use of coatings, solvents, or other chemicals during general use of the product do not fall within the scope of the warranty. If the original identification label of the product is changed or damaged, this warranty will be invalid. The integrity and completeness of the products and of the attached materials are not within the scope of the warranty. You should inspect the products on the spot when receiving them and object immediately to any ascertained discrepancy.
The above warranty statement applies to our products. This warranty grants specific legal rights and other rights you may have according to the law. Nothing in this document affects your rights in a fashion that is not susceptible of exclusion or restriction in accordance with law.
Warranty information for the product:
Type | Warranty content | Warranty period |
---|---|---|
Controller | Controller assembly and central warehouse dashboard | 12 months |
Lithium battery | Lithium battery pack and protection board | 12 months |
Main body | Frame assembly, hub motor, front body, rear hub, brake assembly, folding assembly, vertical bar, front fork, rear fork, vertical bar rotating parts, control bus, braking line | 12 months |
Charger | Charger, brake handle, thumb accelerator | 6 months |
Enclosure |
If laws in the territory prescribe a longer warranty period, the aforementioned warranty conditions shall be applied in the prolonged warranty period.