Deco BE3600 Whole Home Mesh Wi-Fi 7 System

About This Guide

This guide provides a brief introduction to the BE3600 Whole Home Mesh Wi-Fi 7 System and regulatory information. Features available in Deco may vary by model and software version. Deco availability may also vary by region or ISP. All images, steps, and descriptions in this guide are only examples and may not reflect your actual Deco experience.

Conventions

More Info

• Specific product information can be found on the product page at https://www.tp-link.com.
• A Technical Community is provided for you to discuss our products at https://community.tp-link.com.
• Our Technical Support contact information can be found at the Help center of the Deco app and the Contact Technical Support page at https://www.tp-link.com/support.

Disclaimers

Speed/Coverage/Device Quantity Disclaimer: Maximum wireless signal rates are the physical rates derived from IEEE Standard 802.11 specifications. Actual wireless data throughput and wireless coverage, and quantity of connected devices are not guaranteed and will vary as a result of network conditions, client limitations, and environmental factors, including building materials, obstacles, volume and density of traffic, and client location.

MU-MIMO Disclaimer: Use of MU-MIMO requires clients to also support MU-MIMO.

IoT Compatibility Disclaimer: IoT compatibility refers only to smart devices that can be controlled via the Deco app. Other wireless devices can still connect to Deco for normal Wi-Fi use.

Seamless Roaming Disclaimer: Clients need to support 802.11k/v/r and may require additional set up. Performance may vary depending on the client device.

Appearance

Each Deco has an LED that changes color according to its status, a WPS button, two Gigabit WAN/LAN ports, a power slot, and a Reset button. See the explanation below:

[Tip icon] The product label can be found at the bottom of the product.

• Pulse Yellow: Deco is resetting.
• Solid Yellow: Deco is starting up.
• Pulse Blue: Deco is ready for setup.
• Solid Blue: Deco is setting up.
• Pulse Green: Deco is upgrading firmware.
• Solid Green: Deco is all set up and connected.
• Pulse Red: The satellite Deco is disconnected from the main Deco.
• Solid Red: Deco has an issue.

Diagram Description: The Deco unit features an LED indicator on top. On the rear, it has two Gigabit WAN/LAN ports, a power slot, and a Reset button. A WPS button is located on the top of the unit.

Component Descriptions:

• WPS Button: Press this WPS button, and immediately press the WPS button on your client device to start the WPS process.
• Reset Button: Press for 1 second and release to reset Deco to factory default settings. The light changing from pulsing yellow to solid yellow indicates a successful reset.
• 2x Gigabit WAN/LAN Ports: For connecting Deco to your modem, the Ethernet outlet, or for other internet services.
• Power Slot: For connecting Deco to the power socket via the provided power adapter.

Set Up Your Deco

First, let's start by setting up the Deco network. Get the TP-Link Deco app for iOS or Android, then follow the app to walk through the setup.

1. Get the Deco app

Scan the QR code below or go to Google Play or the App Store to download the Deco app. Install the app on your Android or iOS smartphone or tablet.

[QR code image description: A QR code for downloading the Deco app.]

[App store buttons: "GET IT ON Google Play" and "Download on the App Store" buttons.]

2. Log in or sign up with TP-Link ID

Open the app and log in with your TP-Link ID. If you don't have a TP-Link ID, create one first.

[Note icon] Note: If you forgot your login password, tap Forgot Password?. The app will help you reset your password.

[App screenshot description: The login screen of the Deco app shows fields for TP-Link ID (Email) and Password, with a "Forgot Password?" link and a "Log In" button. Below, there's an option "Don't have an account?".]

3. Create a Network

In the Deco app, tap the '+' button on the top right corner of the homepage, then select 'Create a Network'.

[App screenshot description: The Deco app homepage shows a network name, a "Change Network" option, and an "Add Device" section with a '+' button. Below are options like "Add a Deco Unit", "Replace Main Deco", "Add EasyMesh Nodes", and "Create a Network".]

4. Plug in your Deco

Plug in your Deco and wait until your Deco's LED pulses blue, then your phone/tablet will connect to the Deco automatically.

[Note icon] Note: You can turn on Bluetooth on your phone/tablet in advance for a quicker setup.

[Image description: A Deco unit plugged into a wall socket.]

[App screenshot description: A screen prompting to "Turn on Bluetooth to find your Deco". It explains that Bluetooth is used to transfer data between the app and Deco during setup.]

[App screenshot description: A prompt asking "Deco" Wants to Join Wi-Fi Network "Deco_XXXX "? with "Cancel" and "Join" buttons.]

[App screenshot description: A screen indicating "Looking for Deco..." and instructing to tap "Join" to continue. It also shows a "Bluetooth is On" status.]

[App screenshot description: A confirmation screen "Deco BE3600 is found". It notes that the LED of this Deco is solid blue.]

[Button: "Set Up the Deco"]

5. Connect your Deco

Power off your modem. Connect your Deco to the modem and power it on. If you don't have a modem, connect your Deco directly to the Ethernet outlet.

[App screenshot description: An option "Connect Deco to your modem via an Ethernet cable" with a button "I don't have a modem".]

[App screenshot description: A screen titled "Restart your modem" instructing to turn the modem off and on again for proper setup. A button "Modem Restarted" is shown.]

[App screenshot description: An option "Connect Deco to a LAN port" showing connection to a router, switch, or internet outlet.]

[Arrow icon: indicating progression.]

6. Specify your Deco's location

Select or custom a location for your Deco. The location will be used as the name of your Deco.

[App screenshot description: A list of locations to choose from: Living Room, Bedroom, Main Bedroom, Office, Kitchen, Hallway, Study Room, Basement, Garage, Family Room, Custom. A '+' button is shown.]

7. Connect your Deco to the internet

Select the internet connection type and enter the information. If you are not sure, contact your internet service provider.

[App screenshot description: A screen titled "Connect your Deco to the internet". It prompts to enter ISP information and shows "Internet Connection Type" with "Dynamic IP" selected, and "Advanced Settings" as an option.]

[Button: "Next"]

8. Create your Wi-Fi network

Set a network name and a password. These will be the name and password you use to connect your devices to Wi-Fi. Your password must be at least 8 characters.

[App screenshot description: A screen titled "Create your Wi-Fi Network". It shows a Wi-Fi icon and a password strength indicator (currently "Poor"). It advises using a combination of letters, numbers, and symbols for the password.]

[Button: "Next"]

9. Keep your Deco up-to-date

Set auto update time. This allows your Deco to automatically update to the latest firmware which provides better network experience.

[App screenshot description: A screen titled "Keep your Deco up-to-date". It shows an "Update Schedule" with time slots like 01:00-03:00, 02:00-04:00, etc. It also mentions that updates will be rescheduled if the Deco detects internet usage.]

[Button: "Skip"]

[Arrow icon: indicating progression.]

10. Setup complete

Your Deco network is now up. You can connect your devices to the Deco network for better connections.

[App screenshot description: A confirmation screen "Your Deco network is now up". It encourages connecting devices to the network for better connections. A button "Add Another Deco" is visible.]

[Button: "Done"]

11. Plug in other Decos (if any)

Place the other included Decos in a suitable position and plug them on, and they will join the network automatically.

[App screenshot description: An illustration showing placing Deco units in different rooms of a house. Text states: "Place the other Deco units in the package in other rooms. The distance between them should not exceed two rooms or walls." A "See Placement Guide" link is present.]

[App screenshot description: An illustration showing plugging in Deco units. Text states: "Plug in all the Deco units and they'll automatically join the network. Then you're all set. Enjoy!"]

[Button: "Next"]

[Button: "Done"]

Troubleshooting

Solutions to common problems during setup or use are provided here for reference. Follow the steps and the provided link below to diagnose and solve problems you might experience with your Deco. If problems still exist, contact us: https://www.tp-link.com/support

1. Q1. What should I do if I fail to configure the main Deco and get stuck on "We couldn't find Deco"? Refer to the guide https://www.tp-link.com/support/faq/2239/ or follow the video https://youtu.be/2HYuEYS9XJM
2. Q2. What should I do if I fail to configure the satellite Deco and get stuck on "We couldn't find another Deco"? Refer to the guide https://www.tp-link.com/support/faq/1447/ or follow the video https://youtu.be/iVgDzoo16T4
3. Q3. What should I do if I fail to configure the main Deco and get stuck on “Testing Internet Connection"? Refer to the guide https://www.tp-link.com/support/faq/2239/ Refer to the video https://youtu.be/OSUrGdWH-i0
4. Q4. What should I do if my wireless devices cannot connect to Deco? Refer to the guide https://www.tp-link.com/support/faq/2718/
5. Q5. What should I do if Deco suddenly lost internet access? Refer to the guide https://www.tp-link.com/support/faq/2428/
6. Q6. How can I find a suitable spot for my Deco? Refer to the guide https://www.tp-link.com//support/faq/1446/
7. Q7. What can I do if the Deco app isn't working properly? Refer to the guide https://www.tp-link.com/support/faq/1456/

Authentication and Regulatory Information

CE Mark Warning

[CE Mark symbol]

OPERATING FREQUENCY (maximum transmitted power)

• 2400MHz–2483.5MHz (20dBm)
• 5150MHz–5250MHz (23dBm)
• 5250MHz–5350MHz (23dBm)
• 5470MHz–5725MHz (30dBm)

Frequency band 5150 - 5250 MHz:

Indoor use: Inside buildings only. Installations and use inside road vehicles and train carriages are not permitted. Limited outdoor use: If used outdoors, equipment shall not be attached to a fixed installation or to the external body of road vehicles, a fixed infrastructure or a fixed outdoor antenna. Use by unmanned aircraft systems (UAS) is limited to within the 5170 - 5250 MHz band.

Frequency band: 5250 - 5350 MHz:

Indoor use: Inside buildings only. Installations and use in road vehicles, trains and aircraft are not permitted. Outdoor use is not permitted.

Frequency band: 5470 - 5725 MHz:

Installations and use in road vehicles, trains and aircraft and use for unmanned aircrafts systems (UAS) are not permitted. Outdoor use, including in road vehicles, is not permitted.

EU Declaration of Conformity

TP-Link hereby declares that the device is in compliance with the essential requirements and other relevant provisions of directives 2014/53/EU, 2009/125/EC, 2011 /65/EU and (EU) 2015/863. The original EU declaration of conformity may be found at https://www.tp-link.com/en/support/ce/

RF Exposure Information

This device meets the EU requirements (2014/53/EU Article 3.1a) on the limitation of exposure of the general public to electromagnetic fields by way of health protection. The device complies with RF specifications when the device used at 20 cm from your body.

National restrictions (EU)

[Attention icon] Attention: This device may only be used indoors in all EU member states and EFTA countries, and Northern Ireland.

[Country codes: AT BE BG CH CY CZ DE DK EE EL ES FI FR HR HU IE IS IT LI LT LU LV MT NL NO PL PT RO SE SI SK UK(NI)]

UKCA Mark

[UKCA Mark symbol]

UK Declaration of Conformity

TP-Link hereby declares that the device is in compliance with the essential requirements and other relevant provisions of the Radio Equipment Regulations 2017. The original UK Declaration of Conformity may be found at https://www.tp-link.com/support/ukca/

National restrictions (UK)

[Attention icon] Attention: This device may only be used indoors in Great Britain.

[UK flag icon]

Canadian Compliance Statement

This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada's licence-exempt RSS(s). Operation is subject to the following two conditions:

1. This device may not cause interference.
2. This device must accept any interference, including interference that may cause undesired operation of the device.

French Translation: L'émetteur/récepteur exempt de licence contenu dans le présent appareil est conforme aux CNR d'Innovation, Sciences et Développement économique Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes :

1. L'appareil ne doit pas produire de brouillage;
2. L'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.

Caution (Canada):

The device for operation in the band 5150–5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems; DFS (Dynamic Frequency Selection) products that operate in the bands 5250- 5350 MHz, 5470-5600MHz, and 5650-5725MHz.

French Translation (Avertissement): Le dispositif fonctionnant dans la bande 5150-5250 MHz est réservé uniquement pour une utilisation à l'intérieur afin de réduire les risques de brouillage préjudiciable aux systèmes de satellites mobiles utilisant les mêmes canaux; Les produits utilisant la technique d'atténuation DFS (sélection dynamique des fréquences) sur les bandes 5250- 5350 MHz, 5470-5600MHz et 5650-5725MHz.

Radiation Exposure Statement (Canada):

This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.

French Translation (Déclaration d'exposition aux radiations): Cet équipement est conforme aux limites d'exposition aux rayonnements IC établies pour un environnement non contrôlé. Cet équipement doit être installé et utilisé avec un minimum de 20 cm de distance entre la source de rayonnement et votre corps.

Korea Warning Statements

당해 무선설비는 운용중 전파혼신 가능성이 있음.

English: This wireless equipment may cause radio interference during operation.

NCC Notice & BSMI Notice (Taiwan)

注意!

English: Attention!

取得審驗證明之低功率射頻器材,非經核准,公司、商號或使用者均不得擅自變更頻率、加大功率或變更原設計之特性及功能。

English: For equipment that has passed the type approval, without permission from the company, business, or user, it is not allowed to change frequency, increase power, or change the original design characteristics and functions.

低功率射頻器材之使用不得影響飛航安全及干擾合法通信;經發現有干擾現象時,應立即停用,並改善至無干擾時方得繼續使用。

English: The use of low-power radio frequency equipment shall not affect flight safety and interfere with legal communications; if interference is found, it shall be stopped immediately and improved until no interference occurs before continuing use.

前述合法通信,指依電信管理法規定作業之無線電通信。

English: The aforementioned legal communications refer to radio communications operated in accordance with the Telecommunications Management Act.

低功率射頻器材須忍受合法通信或工業、科學及醫療用電波輻射性電機設備之干擾。

English: Low-power radio frequency equipment must tolerate interference from legal communications or industrial, scientific, and medical radiofrequency electromagnetic equipment.

應避免影響附近雷達系統之操作。

English: Avoid affecting the operation of nearby radar systems.

Safety Consultation and Precautions

• 請使用原裝電源供應器或只能按照本產品注明的電源類型使用本產品.
• English: Please use the original power adapter or only use the power type specified for this product.
• 清潔本產品之前請先切斷電源。請勿使用液體、噴霧清潔劑或濕布進行清潔.
• English: Please disconnect the power before cleaning the product. Do not use liquids, aerosol cleaners, or damp cloths for cleaning.
• 注意防潮,請勿將水或其他液體潑灑到本產品上.
• English: Be careful of moisture; do not spill water or other liquids onto the product.
• 插槽與開口供通風使用,以確保本產品的操作可靠並防止過熱,請勿堵塞或覆蓋開口.
• English: Slots and openings are for ventilation to ensure reliable operation and prevent overheating. Do not block or cover openings.
• 請勿將本產品置放於靠近熱源的地方。除非有正常的通風,否則不可放在密閉位置中.
• English: Do not place the product near heat sources. Do not place it in an enclosed space without adequate ventilation.
• 不要私自拆開機殼或自行維修,如產品有故障請與原廠或代理商聯繫.
• English: Do not disassemble or repair the casing yourself. If the product is faulty, please contact the manufacturer or agent.

Product Label Symbol Explanation

Symbols may vary by product. Note: Product labels can be found on the bottom of the product and its I.T.E. power supply.

Restricted Substances Information (China RoHS)

Equipment name: BE3600 Whole Home Mesh Wi-Fi 7 System

Type designation (Type): Deco BE3600

Note 1: "Exceeding 0.1 wt %" and "exceeding 0.01 wt %" indicate that the percentage content of the restricted substance exceeds the reference percentage value of presence condition.

Note 2: "○" indicates that the percentage content of the restricted substance does not exceed the percentage of reference value of presence.

Note 3: The "-" indicates that the restricted substance corresponds to the exemption.

Product is certified in accordance with the rules of the UkrSEPRO system for compliance with the requirements of regulatory documents and requirements stipulated by current legislative acts of Ukraine.

Safety Information

• Keep the device away from water, fire, humidity or hot environments.
• Do not attempt to disassemble, repair, or modify the device. If you need service, please contact TP-Link.
• Do not use damaged charger or USB cable to charge the device.
• Do not use any other chargers than those recommended by TP-Link.
• Do not use the device where wireless devices are not allowed.
• Adapter shall be installed near the equipment and shall be easily accessible.
• Use only power supplies which are provided by manufacturer and in the original packing of this product. If you have any questions, please don't hesitate to contact TP-Link.
• Operating Temperature: 0°C~40°C (32°F~104°F)
• This product uses radios and other components that emit electromagnetic fields. Electromagnetic fields and magnets may interfere with pacemakers and other implanted medical devices. Always keep the product and its power adapter more than 15 cm (6 inches) away from any pacemakers or other implanted medical devices. If you suspect your product is interfering with your pacemaker or any other implanted medical device, turn off your product and consult your physician for information specific to your medical device.
• Please read and follow the above safety information when operating the device. TP-Link cannot guarantee that no accidents or damage will occur due to improper use of the device. Please use this product with care and operate at your own risk.