Dell 6-in-1 USB-C Multiport Adapter DA305
User's Guide
Regulatory Model: DA305z/DA305u [Note Icon] NOTE: A NOTE indicates important information that helps you make better use of your PC. [Caution Icon] CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. [Warning Icon] WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2022 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners. 2022-02 Rev. A00 The package contains: The front of the adapter features: The back of the adapter features: 3: USB-C cable is integrated into the adapter. Follow these steps to connect and use the adapter: Note: DA305 can support only one display at any given time. The DA305 supports the following display outputs: *Multi-function DisplayPort (MFDP): Integrated DisplayPort video, power delivery, and USB 3.2 Gen 2 data connectivity via one USB-C port. Note: 4K resolution at 60 Hz requires a PC with DisplayPort 1.3 or above (HBR3) and a compatible monitor. PCs supporting below DisplayPort 1.3 will have a maximum resolution of 4K at 30 Hz. Note: The DA305 supports only one display at a time. Power Delivery Table: Your PC may charge slower or not charge depending on the power requirement or load of your PC. *Multi-function DisplayPort (MFDP): Integrated DisplayPort video, power delivery, and USB 3.2 Gen 2 data connectivity via one USB-C port. Note: 4K resolution at 60 Hz is supported on PCs that have DisplayPort 1.3 or above with a display capable of 4K resolution at 60 Hz. On PCs that support below DisplayPort 1.3, the maximum resolution supported is 4K at 30 Hz. Note: The difference between DA305z & DA305u is only the manufacturer. Manufacturer for DA305z: BizLink (Kunshan) Co., Ltd. Manufacturer for DA305u: Luxshare Precision Industry Co., Ltd. Note: The DA305 is backward compatible with USB 3.1/ USB 3.0 Gen 1 & Gen 2, and USB2.0/USB 1.1 devices. Dell-branded products carry a 3-year limited hardware warranty. If purchased together with a Dell system, it will follow the system warranty. This purchase and your use of this product are subject to Dell's end user agreement, which you can find at www.dell.com/terms. This document contains a binding arbitration clause. Dell-branded products that are sold and used are subject to applicable national consumer legal rights, the terms of any retailer sale agreement that you have entered into (which will apply between you and the retailer) and Dell's end user contract terms. Dell may also provide an additional hardware warranty—full details of the Dell end user contract and warranty terms can be found by going to www.dell.com, selecting your country from the list at the bottom of the “home” page and then clicking the “terms and conditions” link for the end user terms or the “support” link for the warranty terms. Dell-branded products that are sold and used are subject to applicable national consumer legal rights, the terms of any retailer sale agreement that you have entered into (which will apply between you and the retailer) and Dell's warranty terms. Dell may also provide an additional hardware warranty—full details of Dell's warranty terms can be found by going to www.dell.com, selecting your country from the list at the bottom of the "home" page and then clicking the “terms and conditions” link or the “support” link for the warranty terms. Note: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues:Notes, Cautions, and Warnings
What's in the box
Features
Front view
Back view
Using your DA305 multiport adapter
Display Capabilities
Port Descriptions
Troubleshooting
Problem Possible solutions The DA305 does not work with the USB-A port on the PC The DA305 is only compatible with the USB-C port on the PC, i.e. Thunderbolt port or USB-C (DisplayPort Alt Mode) port. Multiple displays are not working The DA305 supports only single display out. You can only connect one display to the HDMI port, DisplayPort, or USB-C port at a time. Unable to read and write to an external SSD/HDD and optical (CD/DVD/Blu-ray) drive when connected to the DA305 Power Surge message pops up when connecting a peripheral to the DA305 MAC address pass-through, Wake-On-LAN and PXE boot not working on DA305 The DA305 does not support MAC address pass-through, Wake-On-LAN and PXE boot. Resolution on monitor is lower than 4K 60Hz when connected to the HDMI, DP port of DA305 PXE boot in UEFI/ Legacy mode is not working DA305 does not support PXE boot. Video / Audio performance issues No video on the monitor connected to the DA305 Video on the attached monitor is distorted or pixelated Video on the attached monitor is not displayed in extended mode Change the setting under Control Panel > All Control Panel Items > Display > Screen Resolution. Switch modes by pressing the Windows Key + P. The DA305 is not charging your PC or is charging your PC slowly. You may also see a yellow triangle with an exclamation mark on the battery status icon. DA305 with USB-C power connected Power delivery to PC (Pass-through via DA305) 130 Watts 90 Watts 90 Watts 75 Watts 65 Watts 50 Watts 45 Watts 30 Watts < 45 Watts No power charging Update your system's BIOS and DA305 firmware Dell Display Manager (DDM) is not working Check/Update system BIOS / Graphic driver and install Dell Display Manager (DDM) Monitor application. https://www.dell.com/support/home/drivers/driversdetails/?driverid=6WGWY Specifications
DA305 downstream USB ports power
DA305 power source PC (Without Power Delivery pass-through) USB-C power adapter or USB-C monitor (With Power Delivery) DA305 downstream USB ports total power (USB gang mode) 3 Watts 9 Watts 9 Watts DA305 downstream USB ports connection recommendation Keyboards/Mice/USB flash drive only Keyboards/Mice/USB flash drive + one external HDD/SSD/ODD Keyboards/Mice/USB flash drive + one external HDD/SSD/ODD Recommended system requirements
Statutory Information
Warranty
Limited warranty and return policies
For U.S. customers:
For European, Middle Eastern and African customers:
For non-U.S. customers:
Getting Help
Contacting Dell
Steps