Cisco Unified Communications Manager Express (Cisco Unified CME) 11.5 Supported Firmware, Platforms, Memory, and Voice Products
About Cisco Unified Communications Manager Express (Cisco Unified CME)
This document details phone feature support, Cisco IOS compatibility, and download information for Cisco Unified CME.
For information on phone feature support in Unified CME, refer to the Phone Feature Support Guide.
See Cisco Unified CME product documentation for detailed information.
Other Cisco IOS software releases may inherit Cisco Unified CME 11.5 support. To find a list of Cisco IOS software releases that support Cisco Unified CME 11.5, use the Feature Navigator.
Download Cisco CME software and phone firmware files from the Cisco Software Download site.
Find the latest Cisco Unified CME DDTS information by searching the Bug Toolkit for "Cisco Unified Communications Manager Express (Cisco Unified CME)" by product.
Important Information about Configuring Cisco Unified IP Phone Support
- load command configuration:
- In Cisco Unified CME versions 7.0 and earlier, do not include the .sbin or .loads file suffix, except for the Cisco ATA and Cisco Unified IP Phone 7905 and 7912.
- In Cisco Unified CME versions 7.0(1) and later, use the complete filename, including the file suffix, when configuring the load command for phone firmware versions later than 8-2-2 for all phone types except 69xx, 89xx, and 99xx phones.
- When configuring the load command for IP phones such as the Cisco Unified IP Phone 7906G, 7911G, 7941G, 7941GE, 7961G, 7961GE, 7970G, and 7971G, configure only the filenames marked with an asterisk (*) in the table below.
- Only SCCP phones can be configured as agent phones for Unified CCX 5.0 in Cisco Unified CME 4.2 and later versions. The Cisco VG224 Analog Phone Gateway and analog and SIP phones are supported as usual in Cisco Unified CME, but not as Unified CCX agent phones.
- When upgrading phone load versions, first upgrade from phone load 8.0.4 to 8.0.5, followed by an upgrade from 8.0.5 to 8.1.1. After the phone load version is upgraded to 8.1.1, it should be upgraded to version 8.1.2.
Cisco Unified IP Phone Support
| Device Type | SCCP Firmware Filename | SIP Firmware Filename | Comments |
|---|---|---|---|
| Cisco ATA-190 | -- | ATA190.1-2-1(004) | |
| Cisco ATA-186 | ATA030203SCCP051201A.zup | -- | |
| Cisco ATA-187 | -- | 9.2.2 | |
| Cisco ATA-188 | ATA030203SCCP051201A.zup | -- | |
| Cisco VG350 | 15.2(1)T | -- | |
| Cisco VG202 | 15.2(1)T | -- | |
| Cisco VG204 | 15.2(1)T | -- | |
| Cisco VG224 | -- | -- | |
| Cisco IP Communicator | -- | -- | |
| Cisco Unified IP Phone 3905 | -- | APP3905.9-2-1-0.zz CP3905.9-2-1-0.loads | |
| Cisco Unified IP Phone 3911/3951 | -- | BOOT3951.0-0-0-9.zz* DSP3951.0-0-0-2.zz SIP3951.8-1-4a.loads SIP3951.8-1-4a.zz | |
| Cisco Unified IP Phone 6901/6911 | APP6901SCCP.9-2-1-a.zz.sgn APP6911SCCP.9-2-1-a.zz.sgn BFS6901SCCP.9-2-1-a.zz.sgn BFS6911SCCP.9-2-1-a.zz.sgn KNL6901SCCP.9-2-1-a.zz.sgn KNL6911SCCP.9-2-1-a.zz.sgn SCCP6901.9-2-1-a.loads* SCCP6911.9-2-1-a.loads* | APP6901SIP.9-2-1-0.zz.sgn APP6911SIP.9-2-1-0.zz.sgn BFS6911SIP.9-2-1-0.zz.sgn KNL6901SIP.9-2-1-0.zz.sgn KNL6911SIP.9-2-1-0.zz.sgn SIP6901.9-2-1-0.loads SIP6911.9-2-1-0.loads | |
| Cisco Unified IP Phone 6921/6941/6961 | BOOT69xx.0-0-0-14.zz.sgn DSP69xx.0-0-0-8.zz.sgn SCCP69xx.9-2-1-0.loads SCCP69xx.9-2-1-0.zz.sgn | BOOT69xx.0-0-0-14.zz.sgn DSP69xx.0-0-0-8.zz.sgn SIP69xx.9-2-1-0.loads SIP69xx.9-2-1-0.zz.sgn | |
| Cisco Unified IP Phone 6945 | SCCP6945.9-2-1-0.bin1.sgn SCCP6945.9-2-1-0.bin2.sgn SCCP6945.9-2-1-0.bin3.sgn SCCP6945.9-2-1-0.bin4.sgn SCCP6945.9-2-1-0.1oads | SIP6945.9-2-1-0.bin1.sgn SIP6945.9-2-1-0.bin2.sgn SIP6945.9-2-1-0.bin3.sgn SIP6945.9-2-1-0.bin4.sgn SIP6945.9-2-1-0.1oads | |
| Cisco Unified IP Phone 7811 | -- | kern2.78xx.11-5-1-18.sbn kern78xx.11-5-1-18.sbn rootfs2.78xx.11-5-1-18.sbn rootfs78xx.11-5-1-18.sbn sboot2.78xx.11-5-1-18.sbn sboot78xx.11-5-1-18.sbn sip78xx.11-5-1-18.1oads | |
| Cisco Unified IP Phone 7821 | -- | kern2.78xx.11-5-1-18.sbn kern78xx.11-5-1-18.sbn rootfs2.78xx.11-5-1-18.sbn rootfs78xx.11-5-1-18.sbn sboot2.78xx.11-5-1-18.sbn sboot78xx.11-5-1-18.sbn sip78xx.11-5-1-18.10ads | |
| Cisco Unified IP Phone 7841 | -- | kern2.78xx.11-5-1-18.sbn kern78xx.11-5-1-18.sbn rootfs2.78xx.11-5-1-18.sbn rootfs78xx.11-5-1-18.sbn sboot2.78xx.11-5-1-18.sbn sboot78xx.11-5-1-18.sbn sip78xx.11-5-1-18.10ads | |
| Cisco Unified IP Phone 7861 | -- | kern2.78xx.11-5-1-18.sbn kern78xx.11-5-1-18.sbn rootfs2.78xx.11-5-1-18.sbn rootfs78xx.11-5-1-18.sbn sboot2.78xx.11-5-1-18.sbn sboot78xx.11-5-1-18.sbn sip78xx.11-5-1-18.10ads | |
| Cisco Unified IP Phone 7902 | CP7902080002SCCP060817A.sbin | -- | |
| Cisco Unified IP Phone 7905 | CP7905080002SCCP07040A.sbin (signed) CP7905080002SCCP070409A.zup (unsigned) | -- CP7905080001SIP060412A.zup (unsigned) | |
| Cisco Unified IP Phone 7906 and 7911 | SCCP11.9-2-1S.10ads apps11.9-2-1TH1-13.sbn cnu11.9-2-1TH1-13.sbn cvm11sccp.9-2-1TH1-13.sbn dsp11.9-2-1TH1-13.sbn jar11sccp.9-2-1TH1-13.sbn term06.default.10ads term11.default.10ads | SIP11.9-2-1S.10ads apps11.9-2-1TH1-13.sbn cnu11.9-2-1TH1-13.sbn cvm11sip.9-2-1TH1-13.sbn dsp11.9-2-1TH1-13.sbn jar11sip.9-2-1TH1-13.sbn term06.default.10ads term11.default.10ads | |
| Cisco Unified IP Phone 7910 | P00405000700.sbn (signed) P00405000700.bin (unsigned) | -- | |
| Cisco Unified IP Phone 7912 | CP7912080004SCCP080108A.sbin | CP7912080001SIP060412A.sbin | |
| Cisco Unified IP Phone Expansion Module 7914 | S00105000400.sbn | -- | |
| Cisco Unified IP Phone Expansion Module 7915 | B015-1-0-4.sbn | -- | |
| Cisco Unified IP Phone Expansion Module 7916 | B016-1-0-4.sbn | -- | |
| Cisco Unified Wireless IP Phone 7920, 7921 and 7925 | See software download site for latest firmware version. | -- | |
| Cisco Unified Wireless IP Phone 7926 | APPSS-1.4.1SR1.SBN CP7926G-1.4.1SR1.LOADS EA15FW-BF3-220.SBN GUIS-1.4.1SR1.SBN JSYSS-1.4.1SR1.SBN JUIS-1.4.1SR1.SBN SYSS-1.4.1SR1.SBN TNUXRS-1.4.1SR1.SBN TNUXS-1.4.1SR1.SBN WLANS-1.4.1SR1.SBN | -- | |
| Cisco Unified IP Phone 7931 | SCCP31.9-2-1S.loads apps31.9-2-1TH1-13.sbn cnu31.9-2-1TH1-13.sbn cvm31sccp.9-2-1TH1-13.sbn dsp31.9-2-1TH1-13.sbn jar31sccp.9-2-1TH1-13.sbn term31.default.loads | -- | |
| Cisco Unified IP Phone 7936 and 7937 | See software download site for latest firmware version. | -- | |
| Cisco Unified IP Phone 7940 and 7960 | P00308010200.bin P00308010200.loads* P00308010200.sb2 P00308010200.sbn | P003-8-12-00.bin P003-8-12-00.sbn P0S3-8-12-00.loads* P0S3-8-12-00.sb2 | |
| Cisco Unified IP Phone 7941G and 7941G-GE | SCCP41.9-2-1S.loads apps41.9-2-1TH1-13.sbn cnu41.9-2-1TH1-13.sbn cvm41sccp.9-2-1TH1-13.sbn dsp41.9-2-1TH1-13.sbn jar41sccp.9-2-1TH1-13.sbn term41.default.loads term61.default.loads | SIP41.9-2-1S.loads apps41.9-2-1TH1-13.sbn cnu41.9-2-1TH1-13.sbn cvm41sip.9-2-1TH1-13.sbn dsp41.9-2-1TH1-13.sbn jar41sip.9-2-1TH1-13.sbn term41.default.loads term61.default.loads | |
| Cisco Unified IP Phone 7942G and 7962G | SCCP42.9-2-1S.loads apps42.9-2-1TH1-13.sbn cnu42.9-2-1TH1-13.sbn cvm42sccp.9-2-1TH1-13.sbn dsp42.9-2-1TH1-13.sbn jar42sccp.9-2-1TH1-13.sbn term42.default.loads term62.default.loads | SIP42.9-2-1S.loads apps42.9-2-1TH1-13.sbn cnu42.9-2-1TH1-13.sbn cvm42sip.9-2-1TH1-13.sbn dsp42.9-2-1TH1-13.sbn jar42sip.9-2-1TH1-13.sbn term42.default.loads term62.default.loads | |
| Cisco Unified IP Phone 7945G and 7965G | SCCP45.9-2-1S.loads apps45.9-2-1TH1-13.sbn cnu45.9-2-1TH1-13.sbn cvm45sccp.9-2-1TH1-13.sbn dsp45.9-2-1TH1-13.sbn jar45sccp.9-2-1TH1-13.sbn term45.default.loads term65.default.loads | SIP45.9-2-1S.loads apps45.9-2-1TH1-13.sbn cnu45.9-2-1TH1-13.sbn cvm45sip.9-2-1TH1-13.sbn dsp45.9-2-1TH1-13.sbn jar45sip.9-2-1TH1-13.sbn term45.default.loads term65.default.loads | |
| Cisco Unified IP Phone 7961G and 7961G-GE | SCCP41.9-2-1S.loads apps41.9-2-1TH1-13.sbn cnu41.9-2-1TH1-13.sbn cvm41sccp.9-2-1TH1-13.sbn dsp41.9-2-1TH1-13.sbn jar41sccp.9-2-1TH1-13.sbn term41.default.loads term61.default.loads | SIP41.9-2-1S.loads apps41.9-2-1TH1-13.sbn cnu41.9-2-1TH1-13.sbn cvm41sip.9-2-1TH1-13.sbn dsp41.9-2-1TH1-13.sbn jar41sip.9-2-1TH1-13.sbn term41.default.loads term61.default.loads | |
| Cisco Unified IP Phone 7970G and 7971G | SCCP70.9-2-1S.loads apps70.9-2-1TH1-13.sbn cnu70.9-2-1TH1-13.sbn cvm70sccp.9-2-1TH1-13.sbn dsp70.9-2-1TH1-13.sbn jar70sccp.9-2-1TH1-13.sbn term70.default.loads term71.default.loads | SIP70.9-2-1S.loads apps70.9-2-1TH1-13.sbn cnu70.9-2-1TH1-13.sbn cvm70sip.9-2-1TH1-13.sbn dsp70.9-2-1TH1-13.sbn jar70sip.9-2-1TH1-13.sbn term70.default.loads term71.default.loads | |
| Cisco Unified IP Phone 7975G | SCCP75.9-2-1S.loads apps75.9-2-1TH1-13.sbn cnu75.9-2-1TH1-13.sbn cvm75sccp.9-2-1TH1-13.sbn dsp75.9-2-1TH1-13.sbn jar75sccp.9-2-1TH1-13.sbn term75.default.loads | SIP75.9-2-1S.loads apps75.9-2-1TH1-13.sbn cnu75.9-2-1TH1-13.sbn cvm75sip.9-2-1TH1-13.sbn dsp75.9-2-1TH1-13.sbn jar75sip.9-2-1TH1-13.sbn term75.default.loads | |
| Cisco Unified IP Phone 7985G | See software download site for latest firmware version. | -- | |
| Cisco Unified IP Phone 8811 | -- | fbi88xx.BE-01-010.sbn kern88xx.10-3-1-20.sbn rootfs88xx.10-3-1-20.sbn sb288xx.BE-01-019.sbn sip88xx.10-3-1-20.loads vc488xx.10-3-1-20.sbn | |
| Cisco Wireless IP Phone 8821 | -- | 11.0.2.2 | Fast Track Mode |
| Cisco Unified IP Phone 8831 | -- | fbi88xx.BE-01-010.sbn kern88xx.10-3-1-20.sbn rootfs88xx.10-3-1-20.sbn sb288xx.BE-01-019.sbn sip88xx.10-3-1-20.loads vc488xx.10-3-1-20.sbn | |
| Cisco Unified IP Phone 8841 | -- | fbi88xx.BE-01-010.sbn kern88xx.10-3-1-20.sbn rootfs88xx.10-3-1-20.sbn sb288xx.BE-01-019.sbn sip88xx.10-3-1-20.loads vc488xx.10-3-1-20.sbn | |
| Cisco Unified IP Phone 8851 | -- | fbi88xx.BE-01-010.sbn kern88xx.10-3-1-20.sbn rootfs88xx.10-3-1-20.sbn sb288xx.BE-01-019.sbn sip88xx.10-3-1-20.loads vc488xx.10-3-1-20.sbn | |
| Cisco Unified IP Phone 8851NR | -- | fbi88xx.BE-01-010.sbn kern88xx.10-3-1-20.sbn rootfs88xx.10-3-1-20.sbn sb288xx.BE-01-019.sbn sip88xx.10-3-1-20.loads vc488xx.10-3-1-20.sbn | |
| Cisco Unified IP Phone 8861 | -- | fbi88xx.BE-01-010.sbn kern88xx.10-3-1-20.sbn rootfs88xx.10-3-1-20.sbn sb288xx.BE-01-019.sbn sip88xx.10-3-1-20.loads vc488xx.10-3-1-20.sbn | |
| Cisco Unified IP Phone 8941/8945 | BOOT894x.0-0-0-9.bin.sgn SCCP894x.9-2-2-0.bin1.sgn SCCP894x.9-2-2-0.bin2.sgn SCCP894x.9-2-2-0.bin3.sgn SCCP894x.9-2-2-0.bin4.sgn SCCP894x.9-2-2-0.bin5.sgn SCCP894x.9-2-2-0.bin6.sgn SCCP894x.9-2-2-0.bin7.sgn SCCP894x.9-2-2-0.bin8.sgn SCCP894x.9-2-2-0.loads | BOOT894x.0-0-0-9.bin.sgn SIP894x.9-2-2-0.bin1.sgn SIP894x.9-2-2-0.bin2.sgn SIP894x.9-2-2-0.bin3.sgn SIP894x.9-2-2-0.bin4.sgn SIP894x.9-2-2-0.bin5.sgn SIP894x.9-2-2-0.bin6.sgn SIP894x.9-2-2-0.bin7.sgn SIP894x.9-2-2-0.bin8.sgn SIP894x.9-2-2-0.bin9.sgn SIP894x.9-2-2-0.loads | |
| Cisco Unified IP Phone 8961 | -- | dkern8961.100609R2-9-2-2SR1-9.sebn kern8961.9-2-2SR1-9.sebn rootfs8961.9-2-2SR1-9.sebn sboot8961.031610R1-9-22SR1-9.sebn sip8961.9-2-2SR1-9.loads skern8961.022809R2-9-22SR1-9.sebn | |
| Cisco Unified IP Phone 9951 | -- | dkern9951.100609R2-9-2-2SR1-9.sebn kern9951.9-2-2SR1-9.sebn rootfs9951.9-2-2SR1-9.sebn sboot9951.031610R1-9-22SR1-9.sebn sip9951.9-2-2SR1-9.loads skern9951.022809R2-9-22SR1-9.sebn | |
| Cisco Unified IP Phone 9971 | -- | dkern9971.100609R2-9-2-2SR1-9.sebn kern9971.9-2-2SR1-9.sebn rootfs9971.9-2-2SR1-9.sebn sboot9971.031610R1-9-22SR1-9.sebn sip9971.9-2-2SR1-9.loads skern9971.022809R2-9-22SR1-9.sebn | |
| Cisco DX650 | -- | 10.1(2.41) | |
| KEM Module | -- | SIP9971.9-2-3-27.loads SIP9951.9-2-3-27.loads SIP8961.9-2-3-27.loads | Sidecar for 99xx phone types |
| Cisco Unified Video Advantage | Cisco Unified Video Advantage 1.0(2), 2.0 and higher supported with Cisco Unified IP Phone 7931, 794X, 796X, and 797X, and Cisco IP Communicator. |
* The firmware information provided in the table specifies the minimum recommended version supported for the release. Later versions are also supported, unless otherwise specified.
Supported Platforms and Memory Specifications: SCCP IP Phones
| Cisco Platform | Maximum Total IP Phones 1 | Maximum SCCP IP Phones | Maximum Total Virtual Ports (dns) | Recommended DRAM | Recommended Flash Memory |
|---|---|---|---|---|---|
| Cisco IAD 2430 | not supported | not supported | not supported | not supported | not supported |
| Cisco 1861E | not supported | not supported | not supported | not supported | not supported |
| Cisco 2801 | not supported | not supported | not supported | not supported | not supported |
| Cisco 2811 | not supported | not supported | not supported | not supported | not supported |
| Cisco 2821 | not supported | not supported | not supported | not supported | not supported |
| Cisco 2851 | not supported | not supported | not supported | not supported | not supported |
| Cisco 2901 | 35 | 35 | 200 | 1 GB | 256 |
| Cisco 2911 | 50 | 50 | 300 | 1 GB | 256 |
| Cisco 2921 | 100 | 100 | 400 | 1 GB | 256 |
| Cisco 2951 | 150 | 150 | 500 | 1 GB | 256 |
| Cisco 3270 | not supported | not supported | not supported | not supported | not supported |
| Cisco 3825 | not supported | not supported | not supported | not supported | not supported |
| Cisco 3845 | not supported | not supported | not supported | not supported | not supported |
| Cisco 3925 | 250 | 250 | 600 | 1 GB | 256 |
| Cisco 3925E | 400 | 400 | 1100 | 1 GB | 256 |
| Cisco 3945 | 350 | 350 | 900 | 1 GB | 256 |
| Cisco 3945E | 450 | 450 | 1200 | 1 GB | 256 |
| Cisco ISR 4321 | 50 | 50 | 200 | 4 GB | 4 GB |
| Cisco ISR 4331 | 100 | 100 | 400 | 4 GB | 4 GB |
| Cisco ISR 4351 | 250 | 250 | 600 | 4 GB | 4 GB |
| Cisco ISR 4431 | 350 | 350 | 900 | 4 GB | 8 GB |
| Cisco ISR 4451 | 450 | 450 | 1200 | 4 GB | 8 GB |
* These memory recommendations and maximum numbers of IP phones are for common Cisco Unified CME configurations only. Systems with large numbers of phones and complex configurations may not work on all platforms and can require additional memory or a higher performance platform.
1 Total number of connected IP phones cannot exceed the Maximum Total listed, including SCCP and SIP phones on the same router.
Supported Platforms and Memory Specifications: SIP IP Phones
| Cisco Platform | Maximum Total IP Phones 1 | Maximum SIP IP Phones | Maximum Total Virtual Ports (dns) | Recommended DRAM | Recommended Flash Memory |
|---|---|---|---|---|---|
| Cisco 881V | 5 | 5 | - | 1 GB | 256 |
| Cisco IAD 2430 | not supported | not supported | not supported | not supported | not supported |
| Cisco 1861E | not supported | not supported | not supported | not supported | not supported |
| Cisco 2801 | not supported | not supported | not supported | not supported | not supported |
| Cisco 2811 | not supported | not supported | not supported | not supported | not supported |
| Cisco 2821 | not supported | not supported | not supported | not supported | not supported |
| Cisco 2851 | not supported | not supported | not supported | not supported | not supported |
| Cisco 2901 | 35 | 35 | 200 | 1 GB | 256 |
| Cisco 2911 | 50 | 50 | 300 | 1 GB | 256 |
| Cisco 2921 | 100 | 100 | 400 | 1 GB | 256 |
| Cisco 2951 | 150 | 150 | 500 | 1 GB | 256 |
| Cisco 3825 | not supported | not supported | not supported | not supported | not supported |
| Cisco 3845 | not supported | not supported | not supported | not supported | not supported |
| Cisco 3925 | 250 | 250 | 600 | 1 GB | 256 |
| Cisco 3925E | 400 | 400 | 1100 | 1 GB | 256 |
| Cisco 3945 | 350 | 350 | 900 | 1 GB | 256 |
| Cisco 3945E | 450 | 450 | 1200 | 1 GB | 256 |
| Cisco ISR 4321 | 50 | 50 | 200 | 4 GB | 4 GB |
| Cisco ISR 4331 | 100 | 100 | 400 | 4 GB | 4 GB |
| Cisco ISR 4351 | 250 | 250 | 600 | 4 GB | 4 GB |
| Cisco ISR 4431 | 350 | 350 | 900 | 4 GB | 8 GB |
| Cisco ISR 4451 | 450 | 450 | 1200 | 4 GB | 8 GB |
* These memory recommendations and maximum numbers of IP phones are for common Cisco Unified CME configurations only. Systems with large numbers of phones and complex configurations may not work on all platforms and can require additional memory or a higher performance platform.
1 Total number of connected IP phones cannot exceed the Maximum Total listed, including SCCP and SIP phones on the same router.
Compatible Voice Products
| Product Name | Version | Comments |
|---|---|---|
| Cisco Customer Response Solutions (CRS) with Cisco Unified Contact Center Express (Unified CCX) | -- | Interoperability between Cisco Unified CME and Cisco CRS with Cisco Unified CCX is supported as of Cisco IOS Release 12.4(11)XW2. To determine supported product version combinations for Cisco Unified CCX and Cisco Unified CME, sorted by the Cisco Unified CCX version, see the Cisco Unified Contact Center Express SW and HW Compatibility Guide. |
| Cisco Unified Communications Manager | -- | See the Cisco Unified Communications Manager compatibility information. |
| Cisco Unified CME Telephony Service Provider (TSP) | 2.2.0.4 | Compatible with Cisco Unified CME 7.0 using Cisco IOS Release 12.4(20)T1 or a later release. Provides support for Windows Vista. |
| Cisco Unity | -- | See SCCP and SIP compatibility matrices. |
| Cisco Unity Express | -- | See the Cisco Unity Express Compatibility matrix. |
| Cisco BTS 10200 Softswitch | 3.2.(0)V04 | Verified with H. 323 trunking. |
| Cisco PGW 2200 | 9.4.1 | Verified with SIP trunking. |
| Cisco VG224 | Cisco IOS Release 12.4(9)T or 12.4(11)T | Verified with SCCP analog ports. |
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