PETKIT PUROBOT ULTRA WITH CAMERA SELF-CLEANING CAT LITTER BOX
User Manual
Version: V1.0-9/2024 * Before installation and use, please take out the accessory box from the trunk and check if all accessories are complete according to the following list: * High Performance Cat Litter Pad ULTRA P99035 is hereinafter referred to as litter pad. * Pet Odor Eliminator N60 is hereinafter referred to as N60. * Please bind the device with the app before using it for the first time. The device can be used only after successful binding. Download the PETKIT App from the App Store or Google Play. Or scan the QR code to download and install. Open the app, click "+" and select PETKIT PUROBOT ULTRA WITH CAMERA SELF-CLEANING CAT LITTER BOX. Press the menu button on the device and switch to "Connect to the network", then press the OK button, and the screen will display "Connecting". Please follow the instructions in the App until the binding is successful. To ensure the safety of pets and the correct use of this product, please read the instructions carefully and use the product properly according to the usage guide after the first successful connection to the device. * Only event images can be viewed if the PETKIT Care+ service is not subscribed to. To view full video playback, highlight, etc., please subscribe to the PETKIT Care+ service. Swipe left on the homepage to enter the label page, which displays the status of the N60 and the Trash Bag. When the N60 label turns red and displays "N60 has expired", please replace it promptly. After replacing the N60 with a new one, click Reset, and when it displays "Normal", the N60 is installed in place. * N60 can keep the air fresh by removing unpleasant smells, including ammonia and hydrogen sulfide. Tips: For better deodorization, please replace N60 regularly. The replacement cycle is about 45 days. When the trash bag label turns red and displays "Out of trash bag", please replace the Refill Ring with a new one promptly. If there is warning signal ⚠️ on the trash bag, it indicates trash bag has run out, please replace with a new Refill Ring. Tips: Please use the PETKIT Refill Ring to avoid risks of device damage. TIP: If there are warning signs ⚠️ on the packed trash bag, it indicates that the trash bag has run out. Please replace the Refill Ring with a new one. Click this button to clean out the clumps from the cylinder. Hold the button to talk to your pets. CAUTION: This function needs to be operated on the control panel. Do not leave the device during the packing process. Click this button, follow the prompts and double press the OK button on the device to start auto-packing. CAUTION: This function needs to be operated on the control panel. Do not leave the device during the packing process. Click this button, then follow the prompts and double press the OK button on the device to start emptying all cat litter. After subscribing to the PETKIT Care+ service, you can view the highlights and full video playback. Click on the video in the timeline to see the accelerated version of highlights. Click Playback to view the complete video footage. In the Playback page, click "..." on the top right corner to choose the speed, or hold the center of the screen to play in 2x speed. You can delete recorded video clips as you need. Swipe left in the timeline and delete the video. Click on the video you want to delete, switch to Playback, click "..." on the top right corner and delete the video. You can turn on or turn off the camera as you need. Note: The camera automatically rotates to the cylinder when it is turned off and will no longer record videos. You can customize time slots to turn on the camera. Beyond those time slots, the camera will be automatically turned off. Note: Out of the customized periods, the camera will not record videos. You can watch a temporary 5-minute live stream. After turning off the Pet Approach Detection, the camera will no longer record videos outside the litter box. After turning off the Pet Toileting Video, the camera will no longer record pet toileting videos. With this feature on, when you enter the device homepage, the live area will be blurred to protect your privacy. Go to Settings > Scooping Setup and turn on Light Assist. After activating this function, the light will automatically turn on during every scooping and turn off when the scooping is complete. Method 1: Go to Settings > Voice Settings and turn off Voice Prompt. Method 2: Go to Settings > Voice Settings and turn on Do Not Disturb and set the undisturbed period. Videos are stored for a limited time, and stored videos exceeding the time will be periodically cleared. (e.g., 7-day loop means that videos or pictures from the last 7 days are retained, and content from the eighth day forward is automatically cleared). All videos can be downloaded, and the downloaded videos can be viewed in the local album of your phone and in the App album. After subscribing to the PETKIT Care+ service, HD video complete playback and other privileges are available. The details are subject to the page description. PETKIT Care+ service can be transferred to another PETKIT PUROBOT ULTRA, which is only once per year. PETKIT Care+ service is a virtual commodity and is non-refundable once purchased. Click here to view the PETKIT Care+ Service Agreement. Press [Menu Button] to switch functions and press [OK Button] to execute the function. CAUTION: The auto-packing function needs to be operated on the control panel. Do not leave the device during the packing process. * When packing and refilling, the device will make a sound, which is normal and does not indicate any issues with the product's quality. * Do not leave the device during the emptying process. * After emptying all cat litter in the cylinder, you can replace the new cat litter or clean the device. There will be scrolling text at the bottom of the screen. For the cat's health, it is suggested to regularly clean or replace these parts. ⚠️ Do not rinse or soak these parts: base, AI camera, and auto-packing module; otherwise, it may lead to device damage. Only wipe them. * Before removing the cylinder, please empty all cat litter in it. * Before disassembly, please turn off the device or unplug it. * Do not brush the litter pad violently to avoid damaging the coating. Do not clean with alcohol, disinfectant, bleach, non-neutral detergent, etc. ⚠️ Install components only when they are completely dry. * Before use, ensure that the blue edge is fully stuck into the groove and that the arrows on both ends are aligned with the indicated direction. If the blue edge is not visible, the installation is successful. ✔️ * Please check: If the little sifter can swing back and forth, the installation is successful. ✔️ Please copy the video URL and open it in your browser to view the video. https://usage.petkt.com/web-app/video-manual/product/video/list?deviceType=t6&language=en-US Please copy the video URL and open it in your browser to view the video. * Failure to follow the safety guides below may result in product malfunction or other unforeseen losses. The European directive 2012 / 19 / CE on Waste Electrical and Electronic Equipment(WEEE), requires that old household electrical appliances must not be disposed in the normal unsorted municipal waste stream. Old appliances must be collected separately in order to optimize the recovery and recycling of the materials they contain and reduce the impact on human health and the environment. The crossed out "wheeled bin" symbol on the product reminds you of your obligation, that when you dispose of the appliance it must be separately collected. Consumers should contact their local authority or retailer for information concerning the correct disposal of their old appliance. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and ; (2) this device must accept any interference received, including interference that may cause undesired operation. Any Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: The device has been evaluated to meet general RF exposure requirement. This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.01 Package List
02 Product Description
Main Unit Components:
AI Camera Components:
Exploded View Components:
Component Description Table:
Components Functional Description AI Camera Real-time monitoring of pet's toilet status Auto-packing Module Automatically seal and replace the trash bag Litter Sifter P99031 Effectively sift clumps without jamming or missing; suitable for tofu cat litter and mixed cat litter Litter Sifter P99032 Effectively sift clumps; suitable for fine granular cat litter such as mineral cat litter and bentonite High Performance Cat Litter Pad ULTRA P99035* Non-stick, scratch-resistant, waterproof, and easy to clean Pet Odor Eliminator N60* Long-lasting fragrance and non-irritating 03 Product Installation
3.1 Install AI Camera
3.2 Install Refill Ring and N60
3.3 Power On
04 Product Usage
4.1 Device Binding
1. Download the App
2. Add the device
3. Start connection
4. Read instructions
05 App Functions
5.1 Homepage
5.2 Label Description
1. Replace N60
2. Replace the Refill Ring
5.3 Description of Function Buttons
1. Scoop
2. Intercom
3. Pack
4. Empty
5.4 Play Videos
1. Highlight playback
2. Full clips playback
3. Speedup playback
5.5 Delete video clips
1. Method 1:
2. Method 2:
5.6 Privacy Protection
1. Activate or deactivate the camera
2. Customize the camera operating time period
3. Smart detection
4. Live area privacy protection
5.7 Other Settings
1. Make fecal pictures clearer
2. Turn off voice prompt
3. Cloud storage
4. PETKIT Care+ service
06 Instructions for Control Panel
6.1 Control Panel
Description of Displayed Functions
Description of displayed status
6.2 Auto-Packing
6.3 Empty Cat Litter
6.4 Description of other prompts
Prompts Description Out of trash bag soon, please replace the refill ring in time The trash bag is running out. Please prepare a new refill ring. Trash bag not refilled, please double click OK button to start auto-refilling Waste bin is not bagged. Please double press OK button to start auto-refilling. ⚠️ Cat has approached The cat approaches or enters the litter box during operation. (The device will automatically pause and alert, and it will resume after the pet leaves.) Out of trash bag, please replace the refill ring now The trash bag has run out. Please replace a new refill ring. ⚠️ Trunk not installed The trunk is not installed. Please check. ⚠️ Device failure Device failure, please check the details in the App. 07 Cleaning and Maintenance
7.1 Detach Cylinder and Clean It
7.2 Install Components
7.3 Maintenance of Other Components
Components When to Clean How to Clean When to Replace How to Detach Caution AI Camera Clean it when the lens is not clear. Wipe with a soft cloth. / / Do not rinse or soak. Base Clean it after removing the cylinder. Wipe with a wet tissue. / / Do not rinse or soak. Cylinder Clean it when the inner surface is dirty. Clean with a brush. / See 5.1-1 / Litter Sifter Clean it when your pet has loose stools. Clean with a brush. Replace it when it is damaged or broken. See 5.1-2 Avoid squeezing or exposure to sunlight. Litter Pad Clean it when it's dirty. Wipe with a soft cloth. Do not scrub. Replace it when it sticks to cat litter or is broken. See 5.1-3 Do not clean with alcohol, disinfectant, bleach, non-neutral detergent, etc. N60 / / About two months. Slide upward. / 08 Video Guide
8.1 Video of Installation and Usage
8.2 Video of Cleaning and Maintenance
09 Troubleshooting
Problems Possible Sources Solutions Failed to turn on The plug was improperly plugged in. Check if the plug is properly inserted. Re-insert the plug into the socket. The socket was broken or not powered on. Check if the socket is powered on. Turn on the switch or replace the socket. The AI camera was improperly installed. Power off, re-install the AI camera, and tighten the four screws. Used a non-original power cable. Use the original power cable. Cylinder cannot rotate during cleaning, emptying, etc The device was not bound to the app and is not activated. Bind the app before first-time use. The device can be used only after successful binding. Pet is in the device. Check if there is a pet inside. After the pet exits, double press the OK button to resume operation. Some components were improperly installed. Power off, then check if the refill ring, the refill ring cover, and the trunk are properly installed. Trash bag is broken. Power off, then check if the trash bag has been removed and if the waste bin has been cleaned. Waste bin is full. Please pack in time. There is an abnormality with the refill ring. Replace with a new refill ring. Cylinder gear is stuck with foreign objects. Auto-packing failure Some components were improperly installed. Power off, then check if the refill ring cover and the trunk are properly installed. Trash bag has run out. Replace with a new refill ring. Auto-packing module failure (including sealed door, slider) Waste bin was not bagged. Auto-refilling failure Trash bag has run out. Replace with a new refill ring. Auto-packing module failure Some components are improperly installed. Power off, then check if the refill ring, the refill ring cover, and the trunk are properly installed. 10 Basic Specifications
Product Name PETKIT PUROBOT ULTRA WITH CAMERA SELF-CLEANING CAT LITTER BOX Product Model P9903 Materials ABS, PP, TPE, Silicone Dimensions 532 x 818 x 612 mm (20.94 x 32.20 x 24.09 in) Weight about 14.6 kg (32.18 lbs) Rated Input 12V ⚡ 4A Connection Wi-Fi Range of Application Cats older than 6 months 11 A Message to Our Valued Customers
12 Safety Instructions
Disposal
FCC Warning:
IC Warning