Dell EMC OpenManage Server Release Notes Version 10.2.0.0 Go Now

Dell EMC OpenManage Server Release Notes Version 10.2.0.0

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Rev. A05 March 2022
Dell EMC OpenManage Server Administrator Release Notes Version 10.2.0.0
Current Release Version: 10.2.0.0 Previous Release Version: 10.1.0.0 Release Type: Major (MA)
Topics:
· Product description · OMSA customer survey · Platforms affected · Requirements · What is new in this release · Installation procedure · Known issues and workarounds for Server Administrator · User notes · Storage Management Service
Product description
Server Administrator
Dell OpenManage Server Administrator (OMSA) provides a comprehensive, one-to-one systems management solution in two ways: from an integrated, web browser-based graphical user interface (GUI) and from a command line interface (CLI) through the operating system. Server Administrator is designed for system administrators to manage systems locally and remotely on a network. It allows system administrators to focus on managing their entire network by providing comprehensive one-to-one systems management. This document contains updated information for the Dell EMC OpenManage Server Administrator User's Guide and any other technical documentation included with Server Administrator.
NOTE: System Management software, including the Server Administrator(Server Administrator), is available only on the Dell EMC Systems Management Tools and Documentation software. The OpenManage Server Administrator documentation includes the User's Guide, Messages Reference Guide, CIM Reference Guide, Command Line Interface (CLI) Guide, SNMP Reference Guide, and Compatibility Guide. You can access the documentation from dell.com/openmanagemanuals.
Priority and recommendations
Dell recommends applying this update during your next scheduled update cycle. The update contains feature enhancements or changes that will help keep your system software current and compatible with other system modules (firmware, BIOS, drivers and software).
OMSA customer survey
Survey link: https://secure.opinionlab.com.
1

Dell Technologies is exclusively surveying OMSA customers, collecting feedback, and implementing suggestions. As a customer, the above link is available for you to take the survey at various phases of OMSA usage such as Windows or Linux based installation, while using the OMSA GUI and CLI, and VMware ESXi.
Platforms affected
For a complete list of supported Dell PowerEdge systems and supported operating systems, see the Dell EMC OpenManage Systems Software Support Matrix available in the required version of OpenManage Software at dell.com/openmanagemanuals.
Requirements
Hardware requirements
Minimum of 2 GB RAM Minimum of 512 MB free hard drive space Administrator rights Monitor with a minimum screen resolution of 800 x 600. The recommended screen resolution is at least 1024 x 768
Software requirements
Supported operating system and web browser. TCP/IP connection on the managed system and the remote system to facilitate remote system management. Supported systems management protocol standard. For more information, see Dell EMC Supported Systems Management
Protocol Standards. The OpenManage Server Administrator Storage Management Service requires Server Administrator to be installed on the
managed system. For more information on the software and hardware requirements, see Dell EMC OpenManage Server Administrator Storage Management User's Guide.
Supported operating systems
Microsoft Windows 2016 Microsoft Windows 2019 Microsoft Windows 2022
NOTE: Microsoft Windows operating systems are supported on PowerEdge YX2X to YX5X servers. Red Hat Enterprise Linux 7.9 Red Hat Enterprise Linux 8.5 SUSE Linux Enterprise Server 15 SP3 Ubuntu Server 20.04.3 VMware ESXi 6.7 U3 VMware ESXi 7.0 U3
NOTE: Red Hat Enterprise Linux 7.9, Red Hat Enterprise Linux 8.5, VMware ESXi 6.7 U3, VMware ESXi 7.0 U3, Ubuntu Server 20.04.3, and SLES 15 SP3 operating systems are supported only on PowerEdge R250, R350, T150, T350, and T550 servers.
What is new in this release
The following are the release highlights of OpenManage Server Administrator and Storage Management. New operating systems are:
VMware ESXi 7.0 U3 supported on PowerEdge R250, R350, T150, T350, and T550 servers Red Hat Enterprise Linux 8.5 supported on PowerEdge R250, R350, T150, T350, and T550 servers Ubuntu Server 20.04.3 supported on PowerEdge R250, R350, T150, T350, and T550 servers
2

Microsoft Windows 2022 New client operating systems that are supported on Dell EMC Precision R7920 are:
Red Hat Enterprise Linux 8.0 Ubuntu Desktop 20 New supported platforms are: PowerEdge R250 PowerEdge R350 PowerEdge T150 PowerEdge T350 PowerEdge T550 NOTE: Red Hat Enterprise Linux 7.9, Red Hat Enterprise Linux 8.5, VMware ESXi 6.7 U3, VMware ESXi 7.0 U3, Ubuntu Server 20.04.3, and SLES 15 SP3 operating systems are supported only on PowerEdge R250, R350, T150, T350, and T550 servers.
New features in Server Administrator: Oracle Java Runtime Environment 11.0.11 and Tomcat 9.0.46 are bundled with Server Administrator. TLSv1.1 is removed and TLSv1.3 is added to the list of supported SSL Protocols. By default, Server administrator supports TLSv1.2 and TLSv1.3.
New features in Storage Management: Sanitize erase feature is supported only on Microsoft Windows 2022 operating system. NVMe Telemetry feature is supported for Direct-attached NVMe devices only on Microsoft Windows 2022 operating system.
New controllers are: PERC H355 Adapter and PERC H355 Front are supported on all PowerEdge YX5X generation of servers. PERC H350 Adapter is supported only on PowerEdge R640, R740, R840, R940, R940xa, R440, R540, T440, T640, C6520, and C6525 servers. PERC H750 Adapter is supported only on PowerEdge R640, R740xd, R740, R840, R940, R940xa, R440, R540, T440, T640, C6520, and C6525 servers. HBA355e Adpt is supported on all PowerEdge YX4X generation of servers. HBA350i Adpt is supported only on R640, R740, R740xd, R840, R940, R940xa, R440, R540, T440, and T640 PowerEdge servers. NOTE: OM 10.2.0.0 supports these controllers only on Microsoft Windows operating system.
NOTE: The HBA355e Adpt is supported on all PowerEdge YX4X servers, to fully replace 12 Gbps Ext. SAS HBA cards.
NOTE: It is recommended to manage the Windows and Linux nodes through the managed node web interface or CLI, though OMSA allows managing remote systems through the central web interface, Distributed Web Server (DWS).
NOTE: For the list of supported operating systems and Dell servers, see Dell EMC OpenManage Software Support Matrix in the required version of OpenManage Software at Dell.com/openmanagemanuals.
NOTE: For more information about any features, see Dell EMC OpenManage Server Administrator Online Help.
NOTE: From 9.3.0, the RPM packages have been signed with Dell SHA-512 signature key. If using noninteractive or silent method of installation, to verify the authenticity, you must download the key from the following location: https:// linux.dell.com/repo/hardware/dsu/public_gpg3.key, and then import the key to each host with rpm --import <key file> before installing or upgrading to the current version of Server Administrator. Once the key is imported, you are not required to import the key every time while installing, or upgrading to the current version of Server Administrator.
Installation procedure
For complete installation instructions, see the Dell EMC OpenManage Server Administrator version Installation Guide. This section provides information to enhance your experience with Server Administrator implementations and environments. To install Server Administrator on Windows Server Core operating system, Windows-on-Windows (WOW) mode must be
enabled.
3

Port 1311 is the default port for Server Administrator. It is a registered port number of Server Administrator. If another application is configured to run on port 1311 before Server Administrator is installed, the DSM SA Connection Service does not start after installation. Before you install Server Administrator, make sure that the port 1311 is not in use.
Before starting Server Administrator, you must enable the client-side scripting in Internet Explorer. To do so, perform the following: 1. In Internet Explorer, navigate to the Tools menu.
2. Click Internet Options.
3. Click the Security tab.
4. Select the security zone to which the system running Server Administrator belongs.
NOTE: This option should be set to Trusted sites. 5. Click the Custom Level button.
The Security Setting dialog box is opened.
6. Perform the following in the Security Setting dialog box: a. In Miscellaneous, select the Allow META REFRESH radio button.
b. In Active Scripting, select the Enable radio button.
c. Under Active scripting, select the Allow scripting of Microsoft web browser controls radio button.
7. Click OK and restart your browser.
To allow Single Sign-on for Server Administrator, perform the following steps: 1. In Internet Explorer, navigate to Tools.
2. Click Internet Options.
3. Click the Security tab.
4. Select Trusted sites.
5. Click the Custom Level button.
6. Under User Authentication, select the Automatic Logon with current username and passwordradio button. Click OK to exit the Custom Level window.
7. Select the Advanced tab and in HTTP 1.1 settings, make sure Use HTTP 1.1 is selected.
8. Select Trusted sites. Click Sites. Add the server to the website.
9. Click Close.
10. Click OK and restart your browser.
If you run a security scanner tool such as Nessus, against the Server Administrator Web server, security warnings may be displayed against port 1311, the port running the Server Administrator Web server. The warnings have been investigated by engineering and are determined to be "false positives" (invalid security warnings) that you can ignore. The following are the warnings: The Web server on 1311 allows scripts to read the sensitive configuration and/or XML files. The Web server on 1311 allows to delete "/" which implies that the web server will allow a remote user to delete the files in root on the server." The web server on 1311 may be susceptible to a 'www Infinite Request' attack.
It is possible to make the remote thttpd server execute arbitrary code by sending a request like: GET If-ModifiedSince:AAA[...]AAAA Solution: If you are using thttpd, upgrade to version 2.0. Else, contact the vendor for a patch or change the web server. CVE on this one is CAN-2000-0359".
Enabling Integrated Windows Authentication in Internet Explorer is not required to activate the Single Sign-On feature. The Server Administrator security settings are not applicable for Active Directory users. Active Directory users with read-
only login can access Server Administrator, even if the access is blocked in the Server Administrator Preferences page.
Dell SNMP MIB files for Dell systems allow you to obtain and verify information provided by supported software agents. The current MIB files supported by PowerEdge software agents are located at \support\mib on the Systems Management Tools and Documentation DVD.
4

NOTE: A MIB-II-compliant, SNMP-supported network management station is required to compile and browse MIB files.
OpenManage support for Encrypting File System (EFS) : To improve security, Microsoft allows encrypting files using EFS. Note that SERVER ADMINISTRATOR will not function if its dependent files are encrypted.
Server Administrator UI and CLI Response Time
On 10th generation of PowerEdge servers or later, the response time for some components of the Server Administrator UI and CLI has increased to several seconds as Server Administrator does not cache some of the DRAC/iDRAC data. The data is retrieved from the DRAC/iDRAC when you request for it.
Following are the Server Administrator UI pages for which the response time may have increased: On Server Administrator home page, log in to Remote Access > Users > Alert Management > Platform Events
Following are the Server Administrator CLI commands for which the response time may have increased:
omreport chassis remoteaccess config=user
omreport system platformevents
omreport system pedestinations
The time variation depends on the hardware and operating system.

Known issues and workarounds for Server Administrator

This section provides information on open issues and workaround/resolutions with this release of Server Administrator.

Issues of Server Administrator on all supported operating systems

The issues are applicable to Server Administrator on all the supported operating systems.

Table 1. Issues of Server Administrator on all supported operating systems

Issue ID

Functional area

Description

Not available

The omreport command

After installing Server Administrator from the command prompt, typing an omreport or omconfig command from the same prompt can cause an error.

Workaround/Resolution
Open a new command prompt window and type commands.

Not available

Error on Command Log page

DF384362 Redundancy Status

If the command log page in the Server Administrator UI displays an error message indicating that the XML is malformed, you must clear the command log from the CLI using the omconfig system cmdlog action=clear command.

Not available

Redundancy Status displays as Not Applicable in ESXi even when NICs are teamed. On VMware ESXi systems, NIC teaming status may not display up in the Server Administrator network section. This is an expected behavior due to the operating system limitation and has no functional impact to the system.

Not available

DF531509 Blank OMSA password

The setup and/or system password configuration from the Server Administrator UI or CLI is successful, but the password is displayed as blank instead of asterisk (*) on the F2 BIOS page.

Not available

BITS086423 Support link on the Preferences page

After an upgrade to the current version, Server Administrator does not retain the support link information on the Preferences page.

Not available

Table 1. Issues of Server Administrator on all supported operating systems (continued)

Issue ID

Functional area

Description

Workaround/Resolution

BITS040184 iDRAC user privileges

User in iDRAC user authentication page showing operator privilege(iDRAC user privileges) is displayed as Custom in Server Administrator.

Not available

BIOS Setup

On clicking the Apply button twice on the BIOS Setup page, the Server preference page and SNMP configuration page, the Server Administrator will log out from the current session.

Not available

Device Driver Modules

By default, OpenManage Server Administrator trusts the device driver modules that are provided by the operating system and signed by the operating system vendors.

Not available

Not available
Not available
Not available
Not available
Not available Not available

Reset to Defaults XML parsing errors
Complex CLI commands Illegal combination of parameters
Configure BIOS settings Invalid root certificate

After a Reset to Defaults operation of the iDRAC, the first user configuration, operation fails if it is a single-user configuration item (such as enabling or disabling a user or changing username).

Always change a combination of two-user configuration items (such as enabling or disabling a user and changing username) concurrently during your first configuration operation.

Typing omreport system esmlog/

Not available

alertlog/cmdlog -fmt tbl command

on the CLI results in XML parsing errors if

the size of the log is large. Use the UI or the

omreport system esmlog/alertlog/

cmdlog CLI command to view the contents

of the log.

For complex omconfig CLI commands that contain multiple set commands in one command line, the CLI may report a success status for the command even if a part of the command failed.

To avoid this issue, run only one command per command line. The current settings can be confirmed by performing the corresponding omreport command.

Some complex omconfig CLI commands that contain multiple set operations have been modified to avoid the above problem. While running a CLI command if the message, Error! Illegal combination of parameters is displayed, modify your command into several simpler commands. Each command should change only one setting.

Not available

After configuring BIOS settings on certain systems, a second reboot is required for the Server Administrator to display the updated BIOS settings properly.

Not available

If you import an invalid root certificate into Server Administrator from Preferences > General Settings > Web Server > X.509 Certificate, and try to log in to the application after restarting the Web server, a blank page is displayed.

To fix this issue, restore your original keystore.db file before importing a valid root certificate. To restore the keystore.db file, use both the basic operating system commands and the Server Administrator Command Line Instrumentation (CLI).

Table 1. Issues of Server Administrator on all supported operating systems (continued)

Issue ID

Functional area

Description

Workaround/Resolution

Perform the following steps from your operating system command line:
1. Type omconfig system webserver action=stop
2. Locate the keystore.db.bak file. The default path is C:\program files\dell\SysMgt\apach e-tomcat\conf.
3. Copy keystore.db.bak to keystore.db
4. Type omconfig system webserver action=start

Not available Not available Not available
Not available
Not available
Not available
DF152755

Temperature drop below threshold

A temperature drop below a minimum failure Not available threshold does not cause a system reset even if this alert action is set.

Boot sequence

Selecting the boot sequence under the BIOS Setup tab does not reenable boot devices that have been disabled in the System Setup Program earlier.

Not available

Unsecured HTTP requests

All unsecured HTTP requests to Server Administrator receive an invalid response. Server Administrator runs only one instance of the Web server, which is secure. Make all connections through https://<ip address>: <port number>. Any http://<ip address>: <port number> request for connection with the server receives an invalid response.

Not available

Temperature in whole numbers

On some systems, temperature probe values and settings are only supported for whole degrees, not tenths of a degree. On those systems, setting a fractional value for the minimum warning temperature threshold results in the set value being rounded off to the next whole number value. This behavior may cause the minimum warning threshold to have the same value as the minimum failure threshold.

Not available

Session Management

If you close the browser using the Close button on the browser or log off from the operating system, the Server Administrator session is not terminated. This session is listed in the Session Management page until the session time-out occurs, or DSM SA connection service is restarted, or the operating system reboot.

Not available

Operating system time zone

If you change the operating system Time Zone to a new time zone, Server Administrator session management does not display the time in the new time zone specified.

Restart Server Administrator to display the accurate time for the time zone in the Session Management page.

OMSA GUI response

The Server Administrator UI does not respond when the alerts log has many events. If the Alert Log contains several

Not available

Table 1. Issues of Server Administrator on all supported operating systems (continued)

Issue ID

Functional area

Description

Workaround/Resolution

entries and if you try to navigate to another page, the Server Administrator GUI may take about 30 seconds to display the content.

DF172125

Power monitoring probes

Power monitoring probes are displayed on certain systems that do not support power monitoring. On certain systems that do not support power monitoring, Server Administrator reports the two platform event filters related to a power monitoring as System Power Probe Warning and System Power Probe Failure. These two filters are not supported on these systems. That is, you can view and configure these filters, but no action is taken.

Not available

Simultaneously logging into multiple browsers using SSO

Due to some limitations, you cannot log in simultaneously to multiple browsers instances/tabs using SSO login, as only one session remains active while the other sessions expire.

Not available

DF549057 BIOS attributes as readonly

When an operating system is installed through USC, the BIOS attributes in Server Administrator are displayed as read-only. You can edit the BIOS attributes 18 hours after the operating system installation.

To enable editing of the Server Administrator BIOS attributes, launch Lifecycle Controller while booting.

BITS040169 Boot/HDD/UEFI sequence

In case of Boot/HDD/UEFI sequence, if they Not available are read-only, then toggle buttons (+ and -) and submit button are not visible. On the BIOS setup page, dependencies may exist between the various attributes for Bios settings. Setting an attribute value may change the state of the dependent attributes to noneditable or editable. For example, changing the Boot Mode to UEFI from the Boot Settings page does not allow you to configure the Boot or Hard-Disk Drive Sequence in the BIOS Boot Settings page. When the page is noneditable, the toggle buttons on the page allow toggling the order of the boot sequence. However, settings cannot be configured since Apply button will not available to submit the settings.

Not available

Restore the previous certificate

If a new certificate imported to Server Administrator is not active after restarting the web server, restore the previous certificate.

To restore the previous certificate, do the following:
1. Stop the web server.
2. Perform one of the following as applicable:
On systems running Windows:
Delete the file keystore.db at <installed directory>\Dell\Sy sMgt\apachetomcat\conf\
Rename the file keystore.db.bak at

Table 1. Issues of Server Administrator on all supported operating systems (continued)

Issue ID

Functional area

Description

Workaround/Resolution

<installed directory>\Dell\Sy sMgt\apachetomcat\conf\ to keystore.db
On systems running Linux:
Delete the keystore.db file at /opt/dell/ srvadmin/lib64/ openmanage/ apache- tomcat/ conf
Rename the keystore.db.bak at /opt/dell/ srvadmin/lib64/ openmanage/ apache-tomcat/ conf to keystore.db
3. Start the web server.

112708

Memory critical error

Memory critical error not clearing from OMSA even after replacing the DIMM and clearing SEL logs.
If a dual-inline memory module (DIMM) generates errors, memory states of the DIMM's are not automatically cleared even after the failing DIMM in that slot is replaced.

The command to clear the memory error is dcicfg command=clearmemfailures. The binary dcicfg, needed to launch the command from a shell command, is included in the OpenManage Server Administrator (OMSA) suite.

131581 148035 148988 139048
158772

Unresponsive OMSA when iDRAC is Reset to Default vFlash support non-ASCII characters Command Log Size
OMSA de-brand settings

Open Manage Server Administrator Services will be unresponsive when Integrated Remote Access Controller (iDRAC) is rebooting or when Reset to Default is in progress.

Not available

On Server Administrator, vFlash is not supported from YX5X generation of servers and above.

Not available

While logging to the Server Administrator UI, Not available the login may fail if the password contains the non-ASCII characters. For example, Euro symbol .

The Command Log Size value if modified on Server Administrator Preferences page as Local user and then logging into the same server via Server Administrator Managed System Login. The changes of the attribute are not reflected in the Preferences page of Server Administrator Managed System Login.

Not available

On a de-branded Server, if Server Administrator services are not running, the omreport command line utility and the Server Administrator UI defaults to display the Server as a Dell EMC Server.

Not available

Table 1. Issues of Server Administrator on all supported operating systems (continued)

Issue ID

Functional area

Description

Workaround/Resolution

This occurs as the server is unable to access the de-brand settings of the Server Administrator.

162678, 163534

OMSA memory event

The memory event on the Server Administrator alert log displays the corresponding alert more than once occasionally.

Not available

161422

OMSA keysigning

On generation of the certificate on the Server Administrator UI, keysigning algorithm preference is disabled. If an attempt is made through the Server Administrator CLI to configure a different keysigning algorithm, a return code of success is displayed but will not reconfigure. The keysigning algorithm remains the same as the one with which the certificate was generated.

Not available

182493

Adapter properties information

On the Server Administrator GUI slots page, the adapter properties information is shown as "Not Obtained. This is a known issue in Server Administrator.

To get these values, refer to either the Card documentation or iDRAC interface.

186602

Alert timestamp

When two or more alerts are intermittently generated but with the same timestamp, then the order in which they are listed in the logs may not be sequential.

Not available

196519
192275 200265

Importing PKCS#7 certificate using OMSA CLI

There is no CLI command available to upload PKCS#7 certificate chain using OMSA CLI.

In OMSA UI:
1. Go to Preferences > General Settings > X.509 Certificate page.
2. Select Import a certificate chain and click Next.
3. Select the PKCS#7 file and click Import.

The file will be imported successfully, and will ask to Activate the new certificate.

4. Restart the web server to activate the new certificate

Unable to change the IntNic1Port1BootProto BIOS option

Server Administrator is unable to change the BIOS setup option, IntNic1Port1BootProto in YX4X PowerEdge Servers with legacy BIOS because of the BIOS limitations.

Use the RACADM utility to change the LegacyBootProto of the associated NIC.

SSL Protocol configuration is set to TLSv1.1

Server Administrator fails to respond, if SSL Protocol configuration of the web server is set to TLSv1.1. Because the TLSv1.1 option is disabled by default from JRE 11.0.11 and later.

Do not explicitly set SSL protocol to TLSv1.1 after fresh installation.
While upgrading, ensure that SSL protocol is set to the default option TLSv1.1, TLSv1.2.

198013

DWS to Windows 2022 Systems

From any system, the Server Administrator fails to connect to the Server Administrator Web server (DWS) which has Windows 2022 operating system.

Restart the connection services on the local node to continue using the Server Administrator Web server.

Table 1. Issues of Server Administrator on all supported operating systems (continued)

Issue ID

Functional area

Description

Workaround/Resolution

208145, 207920

MegaRAID 12GSAS/PCIe Secure SAS38xx

The PERC H350 Mini, PERC H355 Adapter, PERC H355 Front, PERC H350 Mini, and PERC H350 Adapter are enumerated as MegaRAID 12GSAS/PCIe Secure SAS38xx under the Slots page, in the Server Administrator.

Not available

210260

Deleting SSL ciphers in Server Administrator Web Server

The Server Administrator GUI fails to load, when all the SSL ciphers are deleted (or cleared) in OMSA Web Server Preferences settings and the Web Server restarts.

Not available

214565

Subject Alternative Name (SAN) field in the Certificate Signing Request (CSR) page

The Subject Alternative Name (SAN) field is missing in the Certificate Signing Request (CSR) page, while creating a CSR using Certificate Maintenance option in Server Administrator.

Not available

Issues of Server Administrator on Microsoft Windows operating systems

The issues are applicable to Server Administrator on Microsoft Windows operating systems.

Table 2. Issues of Server Administrator on Microsoft Windows operating systems

Issue ID

Functional Area

Description

Workaround/Resolution

Not available Active Directory group

You may not have appropriate privileges on the Server Administrator UI if you belong to an Active Directory group that is part of another group.

Try to launch Server Administrator using the desktop icon when single sign- on is enabled.

BITS080169 Documentation for PSU alerts

Documentation for Power Supply unit alerts mentions only AC power supply units, but the alerts are valid for both AC and DC power supply units.

Not available

DF551365

Network adapters for VMs Server Administrator does not display the IP Address for Network Adapters that are used for virtual machines.

Not available

In a Microsoft Hyper-V environment, the Server Administrator Network page may indicate network adapters that are connected to a network and display Ethernet statistics but, the IP address is displayed as 'Unknown'. This is because Hyper-V virtualizes adapters that are bonded to its virtual switch. The Server Administrator only discovers physical network adapters and displays their IP addresses that are fully controlled by the operating system and not by hypervisors.

DF94201

Credentials on Microsoft Internet Explorer

When you double-click the Server Administrator You can perform either one of

icon on your desktop, a dialog box may appear, the following workaround:

prompting you to enter credentials in Microsoft You can cancel the dialog box

Internet Explorer for certain settings.

and enter the credentials to

access Server Administrator.

Enable SSO (Single Sign On) by changing the browser settings.

Table 2. Issues of Server Administrator on Microsoft Windows operating systems (continued)

Issue ID

Functional Area

Description

Workaround/Resolution

To enable SSO on Internet Explorer:
Cancel the dialog box.
Go to Tools > Internet Options > Security > Trusted sites > Custom Level.
Under User Authentication Logon option, change the settings to "Automatic logon with current username and password".
Add the server URL to Trusted sites under Tools > Internet Options > Security > Trusted sites > Sites.

139591

Sequence to start OMSA services

When the DSM SA Event Manager service is still running, if DSM SA Data Manager service is restarted, duplicate alerts and pop-ups are generated.

The correct sequence is to stop DSM SA Event Manager service, restart DSM SA Data Manager service, and then start DSM SA Event Manager service.

200748

Connection Service memory space

The memory space associated with Connection Service that represents the Server Administrator web interface might increase gradually over a period of time.

Restart Connection Service to liberate the memory space.

220302

Setting alert actions in Windows Server to execute applications

The Interactive Services Detection required to execute applications from alert actions in the Server Administrator is not supported on Windows build 1703 or later.

Not available

Issues of Server Administrator on Linux operating systems

The issues are applicable to Server Administrator on Red Hat Enterprise Linux and SUSE Linux Enterprise Server Linux operating systems.

Table 3. Issues of Server Administrator on Linux operating systems

Issue ID

Functional Area

Description

Workaround/Resolution

DF275424, DF332775

Windows MN from Linux

Domain users are unable to log in to Windows MN from Linux web server.
Negotiate authentication is not supported while remotely managing a Windows-based managed node from a Linux-based Server Administrator web server. If you run the Server Administrator web server on a Linux-based operating system and try to manage a remote Windows managed system as a domain user, a login failed message is displayed.

You can manage a Windows/Linux- based managed system remotely from a Windows-based Server Administrator Web server.

BITS119710

Windows credentials on Linux server On Server Administrator, you cannot use Windows domain user credentials to

Not available

Table 3. Issues of Server Administrator on Linux operating systems (continued)

Issue ID

Functional Area

Description

manage a system running Linux. If you try to do, the following login failed message is displayed.

Workaround/Resolution

"systemd-udevd[XXXX]: Process '/bin/sh -c '[ -x /opt/dell/srvadmin/ sbin/dataeng.hotplug ] && /opt/dell/srvadmin/sbin/ dataeng.hotplug pci'' failed with exit code 1.

"systemd-udevd[XXXX]: Process '/bin/sh -c '[ -x /opt/dell/srvadmin/ sbin/dataeng.hotplug ] && /opt/dell/srvadmin/sbin/ dataeng.hotplug usb'' failed with exit code 1.

164183 193638

Firmware version on secure boot mode
Authentication failure while logging in

On systems running SUSE Linux Enterprise Server or Red hat Enterprise Linux in secure boot mode, the Server Administrator displays an older network interface cards firmware version even if it has been upgraded to a newer version.

Not available

On Linux operating systems, logging into a local node using the Manage Remote Node login page results in the following failure message: Authentication failure. For more information see Online help.

To log in to the local node, users must use the Manage Local Node login page.

Issues of Server Administrator on Red Hat Enterprise Linux operating systems

The issues are applicable to Server Administrator on Red Hat Enterprise Linux (RHEL) operating systems.

Table 4. Issues of Server Administrator on Red Hat Enterprise Linux operating systems

Issue ID

Functional Area

Description

Workaround/Resolution

Not available Kernel log messages when using RHEL

When starting Server Administrator from the Red Hat Enterprise Linux console, kernel log messages may appear.

To avoid these messages, perform the following steps:
1. Edit the /etc/sysconfig/ syslog file and modify KLOGD_OPTIONS to KLOGD_OPTIONS="-c 4".
2. Restart syslog by executing /etc/init.d/ syslog restart.

Not available AAC-ChardevOpen kernel driver message

For systems running a supported

Not available

Red Hat Enterprise Linux operating

system, kernel driver messages such as

AAC_ChardevOpen may be displayed

in the console at the login prompt.

These messages are displayed in the

Table 4. Issues of Server Administrator on Red Hat Enterprise Linux operating systems (continued)

Issue ID

Functional Area

Description

Workaround/Resolution

console when the driver initialization is delayed by the installation of Server Administrator services and can be ignored.

Not available OMSA SELinux

For systems running a supported Red Hat Enterprise Linux operating system with SELinux in enforcing mode and Server Administrator's SELinux policy installed, 'Execute application' alert actions might not work as intended due to restrictions by SELinux in enforcing mode. This is valid only for the users who have opted for Remote Enablement.

Not available

Not available Update to RHEL 8.x or RHEL 9.x

When there is major update to an operating system version, for example, from RHEL 8.x to RHEL 9.x then the OpenManage Server Administrator dependencies are updated based on the versions provided by the respective operating system.

Update your system software if any vulnerable versions are detected.

194716

OMSA SELinux

For systems running RHEL with SELinux on enforcing mode, while installing Server Administrator's SELinux Policy, the following error message is displayed.

This error message can be ignored and it doesn't affect any functionality of OMSA.

Failed to resolve typeattributeset statement at /var/lib/selinux/ targeted/tmp/modules/400/ omsa_connsvc/cil:78 semodule: Failed!

This issue is observed only when ipaselinux package is not installed.

Issues of Server Administrator on VMware ESXi

The issues are applicable to Server Administrator on VMware ESXi.

Table 5. Issues of Server Administrator on VMware ESXi

Issue ID Functional area

Description

DF277439 Persistence of Configuration and Log File Changes in VMware ESXi

Persistence of Configuration and Log File Changes in VMware ESXi on systems running VMware ESXi, the file system is ramdisk.

Modifications made to the files within the file system are generally not persistent after a reboot, with the exception of designated configuration and log files.

These files are updated to the disk periodically and on system shutdown. If the system is reset without a graceful shutdown before the update to the designated configuration are made and

Workaround/Resolution Not available

Table 5. Issues of Server Administrator on VMware ESXi (continued)

Issue ID Functional area

Description

Workaround/Resolution

before log files are updated to the disk, the changes are lost.

DF354388 Remote OMSA Web Server connection

Remote Server Administrator Web Server connection to a managed node stops responding, if a redundant virtual disk containing syslog dumps fails.
If you configure the syslog to store logs in to a remote virtual disk (VD), and remove the remote VD without reconfiguring the syslog to a valid location, the Server Administrator web server screen stops responding.

To continue using the Server Administrator web server, restart the management services on the managed node.

BITS0720 Unclear shutdown on ESXi 69

BITS11971 0
Not available

Network controller ToE status Native drivers on OMSA

194043 OMSA Web Server

On ESX/ESXi, Server Administrator configuration changes are not persisted after an unclean shutdown.
If the server abruptly reboot, configuration changes to Server Administrator Preferences are not retained on VMware ESX or ESXi. Once an hour, VMware runs a scheduled backup to update any configuration changes to the installed applications (VIBs).

For more information, see the Knowledge Base article at http:// Kb.vmware.com/kb/ 2001780.

On systems running VMware ESXi, the TOE status of a network controller is not available.

Not available

On VMware ESXi 5.5 and later versions, NIC cards using Native drivers display limited information about Server Administrator.

Not available

The following error message is displayed in vmkernel log on servers running VMware ESXi while connecting to the Server Administrator from Server Administrator web server (DWS):

The error message can be ignored because there is no functionality loss.

LinuxThread: 381: sfcb-dcim: Error cloning thread: -1 (bad0117)

205713

Installing OpenManage Server Administrator using vSphere Lifecycle Manager (vLCM) Imagebased method in vSphere Client (VC)

On servers running VMware ESXi 7.0 U2, when installing OMSA using vSphere Lifecycle Manager (vLCM) image-based method in vSphere Client (VC), during remediation process, the following non-complaint error message is displayed in vSphere Client (VC).

Reboot ESXi host and re-run the Check Compliance option in vSphere Client (VC) to resolve the noncomplaint error message.

A failure occurred when starting a host compliance check operation on host: Error: com.vmware.vapi.std.errors.interna l_server_error Messages: com.vmware.esx.task.exec.error<Fai led to start the task. Please ensure the system has enough resources and retry.>

However, OMSA is successfully installed on ESXi host.

User notes
User privileges
The iDRAC user privileges and attributes have changed. Therefore, you will see a difference in Server Administrator and iDRAC user privileges and attributes. For more information on iDRAC user privileges and attributes, see the latest iDRAC user's guide.
User notes for Server Administrator
On YX2X generation or later PowerEdge server with iDRAC7 1.30.30 and later versions, you can set the Platform Event Destination as IPv4 or IPv6.
User notes for Instrumentation Service
On YX1X generation or later PowerEdge server, if conflicting BIOS settings exist while configuring BIOS setup options through Server Administrator, the update attempt may fail at system reboot and none of the BIOS setup options may be updated. For example, when you configure Embedded SATA Controller to RAID and Boot Mode to UEFI simultaneously (UEFI does not support RAID option), the conflict prevents the BIOS configuration updates (at system reboot).
On certain systems, user-defined thresholds set under Server Administrator become the default thresholds after uninstalling Server Administrator. If you change the threshold value of a probe on certain systems, running Server Administrator, and then uninstall Server Administrator, the changed threshold value becomes the default threshold value.
While modifying the warning threshold settings, the values are stored in the firmware as discrete integer values and scaled for display. If the modified value is not a discrete integer, it may change when saved.
Fan redundancy can have the following states: Fully Redundant -- The sensors display this status if all the fans in the system are present and are in a non-failed state. Redundancy Lost -- The sensors display this status whenever any system fan fails or is removed from the chassis.
If a system with memory redundancy enabled enters a redundancy lost state, it may not be clear which memory module caused it. If you cannot determine which DIMM to replace, see the switch to spare memory detected log entry in the ESM system log to find the memory module that failed.
If you run Server Administrator when the system is in OS Install Mode, it may report the memory incorrectly. To avoid this issue, you must disable OS Install Mode before running the application.
If you have to uninstall and reinstall the operating system SNMP service, then reinstall Server Administrator, so that the Server Administrator SNMP agents are registered with the operating system SNMP agent.
Server Administrator Device Drivers for Linux: Server Administrator includes two device drivers for Linux: Systems Management Base Driver (dcdbas) and BIOS Update Driver (dell_rbu). Server Administrator uses these drivers to perform the systems management functions. Depending on the system, the application loads one or both of these drivers. These drivers have been released as open source under the GNU General Public License v2.0. They are available in Linux kernels from kernel.org starting with kernel 2.6.14.
CMC USB ports attached to a blade are not enumerated by Server Administrator. Except for AC power cord traps, SNMP traps for server instrumentation are not generated when the state of the device
sensor changes from unknown to normal. BITS125071: While migrating the chassis of PowerEdge M520, M620, or M820 server running Windows operating system
from M1000e to VRTX chassis, reboot the server after the new drivers are detected and installed. If not, the DSM SA Data Manager service crashes on startup and OMSA fails.
User notes for Remote Access Service
The remote access service is available on supported systems only in this release. It enables remote access to a server that has lost its network connection or that has become unresponsive. In the current release of Server Administrator, the Remote Access Service uses Integrated Remote Access Controller (iDRAC).
iDRAC also has its own CLI that is accessed through the racadm command. You can add racadm commands to a batch or script file to automate various user tasks. To limit the stress load on the managed system, and RAC, add sleep or delay commands of one or two seconds between the individual racadm commands.
On systems prior to YX1X generation PowerEdge server, Server Administrator slot page displays iDRAC information, but on YX2X generation or later PowerEdge servers, the slot page does not display any iDRAC7 information.
16

Storage Management Service

The following section describes the issues and workaround in Server Administrator Storage Management.

Installation prerequisites
Storage Management does not display controllers and their features on systems that do not meet the driver and firmware requirements. At Storage Management runtime, you can determine whether the system meets the firmware requirement or not, by checking the application log files for notifications on outdated firmware. At runtime, On SCSI controllers, Storage Management displays the firmware version at runtime while on SAS controllers it displays the firmware and driver versions.

Known issues and workarounds for Storage Management Service

The issues are applicable to Storage Management Service.

Table 6. Known issues for Storage Management Service

Issue ID

Functional area

Description

Workaround/Resolutions

Not available

Advanced Create Virtual Disk Wizard

With Chinese or Japanese language browser settings, using the Storage Management Service Advanced Create Virtual Disk Wizard may occasionally result in text overflowing to the bottom of the side-by-side blue text boxes.

Not available

Not available Physical disk clear Physical disk clear operation is not available on PERC 8 Not available

operation

and later family of hardware controllers.

Not available RAID 10 Intelligent RAID 10 Intelligent Mirroring support is not available on Not available

Mirroring

PERC 9 and later family of hardware controllers.

Not available Physical disk properties

Physical disk properties such as Manufacture day, Manufacture week, and Manufacture year are available for SAS drives only.

Not available

Creating sliced span virtual disk is delayed

Creating many sliced span virtual disks using the spundown drives through the command line or UI result may be delayed.

After creating one sliced span virtual disk, wait for some time to create the next sliced span virtual disk.

Not available Security Key Identifier

A Security Key Identifier can contain

Not available

numerals, lowercase alphabets, uppercase alphabets,

nonalphanumeric characters (except space), or a

combination of any of these.

NOTE: If you have used the special characters "/"

(forward slash) or " ` " (single quote) in the

Security Key Identifier, they are displayed as "_"

(underscore) on the Change Security Key page and

Import Secured Foreign Configurations page. This is

applicable only to the Security Key Identifier and not

to the Passphrase.

Not available Logical Connector

If Storage Management displays a path failure message for a Logical Connector after a reboot, use the Clear Redundant Path View, provided in the Change Controller Properties controller task, and restart the system.
NOTE: Use this command only if you have
intentionally removed the multipath connection
while rebooting the system.

Not available

Table 6. Known issues for Storage Management Service (continued)

Issue ID

Functional area

Description

Workaround/Resolutions

Not available

Virtual disk creation task

In the VMware ESXi 6.x environment, when you create a virtual disk using Storage Management, you may see an error message: The task cannot be completed. The VD creation task is completed but the operating system may not be aware of the new VDs. However, the virtual disk is available for all operations on rebooting the system.

Not available

Not available Hot plug of enclosures

Hot plug of enclosures takes time to enumerate the enclosure and its components. During this time, there will be a delay in the response time of tasks, such as displaying the physical disks on the physical disk page and in the virtual disk selection page.

Not available

Connecting enclosures in multipath

Storage Management does not permit connecting the first enclosure in single path and attaching the subsequent enclosures in multipath. All enclosures must be connected in multipath to enable the multipath view.

Not available

Import foreign configuration task is not successful

The Import Foreign Configuration task can only import virtual disks that have consistent data. A virtual disk with inconsistent data cannot be imported. When importing multiple virtual disks in a single operation, however, the Import Foreign Configuration task may report successful completion even when inconsistent virtual disks are present and have not been imported successfully.

If the "Import Foreign Configuration" task is unable to import an inconsistent virtual disk, then the physical disks that belong to the virtual disk continue to display a "Foreign" state after the "Import Foreign Configuration" task completes. In this case, repeat the "Import Foreign Configuration" task until one of the following occurs:
There are no longer any physical disks in Foreign state after the Import Foreign Configuration task completes.

You receive an error stating that the Import Foreign Configuration task has not completed successfully. This error indicates that there are no longer any consistent virtual disks available to be imported. Therefore, all virtual disks that are not imported are inconsistent and you can either perform a "Clear Foreign Configuration" to remove the virtual disks or remove the physical disks from the controller.

DF60696

Internet Explorer 9.x or 10.x

Storage Management responds slowly when using Internet Explorer 9.x or 10.x on a system with mixed SAS and SATA physical disks. When using the "Create Virtual Disk" wizard from the Storage Management graphical user interface (GUI), you may notice decreased performance when using Internet Explorer 9.x or 10.x on a system with multiple physical disks. The MD1000/MD1400/MD1420 storage

Use a supported web browser other than Internet Explorer 9.x or 10.x or use the Storage Management command line interface (CLI) to create the virtual disk. See the Dell EMC OpenManage Server Administrator Release

Table 6. Known issues for Storage Management Service (continued)

Issue ID

Functional area

Description

Workaround/Resolutions

enclosures that are heavily populated with mixed SAS and SATA physical disks.

Notes for information on supported browsers. See the Storage Management online Help or the "Server Administrator Command Line Interface User's Guide" for information on using the Storage Management CLI.

DF152362

Storage Management may not display controllers

Storage Management may not recognize the controller devices that are installed after Storage Management is already running.

If Storage Management does not recognize a newly-added device and this problem has not been corrected with a Global Rescan, then reboot the system.

DF120475

Storage Management SNMP traps

Server Administrator allows you to filter SNMP traps that you do not want to receive. To implement SNMP trap filtering, select the System tree > Alert Management tab > SNMP Traps subtab. The SNMP Traps subtab has options for enabling and disabling SNMP traps based on severity or the component that generates the trap. Even when the SNMP traps are disabled, Storage Management generates SNMP traps.

SNMP trap filtering will be provided in a future release of Storage Management.

Not available omconfig storage

When issuing certain omconfig storage CLI commands with Power User privileges, the Error! User has insufficient privileges to run command: omconfig message may be displayed.

You must be logged in as an Administrator to perform these actions.

Not available Advanced Create Virtual Disk

Using the Storage Management Service Advanced Create Virtual Disk Wizard may occasionally result in a vertical scrollbar of less than normal width. If this occurs, resizing the Server Administrator window causes the vertical scrollbar to be redrawn correctly.

Not available

Rename virtual disk

Using the GUI, if a virtual disk is renamed to a name containing multiple blank and consecutive spaces, the name is truncated to a single space after Apply is clicked.

Not available

BITS118226 NVMe devices

The representation of NVMe devices residing on backplanes that attach to PCIe Extender cards is inaccurate on Storage Management. This is because Storage Management does not have a process to understand the mapping of the NVMe device, backplane, and the PCIe Extender card. This issue exists only on PowerEdge R920 servers and does not impact the operations on the NVMe device. Multiple backplanes on Server Administrator indicate the presence of multiple PCIe Extender cards on the system.

Not available

Not available Configuration of enclosures

On a PowerEdge server with maximum configuration of 8 populated enclosures connected to the PERC hardware controller, the user can experience a delay in response. When Server Administrator storage commands such as Create Virtual Disk or Start check consistency are run, the delay in response can range from 10 -- 30 minutes.

Not available

Not available Mock backplane

On PowerEdge T430, C4130, and R220 II, with

Not available

PERC S130 configuration and no backplane, Storage

Management displays a mock backplane which does not

Table 6. Known issues for Storage Management Service (continued)

Issue ID

Functional area

Description

Workaround/Resolutions

support the blink/unblink operation for disks available on this configuration.

BITS140465

Virtual disk of RAID

When the user tries to create another partial virtual disk of any RAID level, on an existing, but degraded disk group, Storage Management does not allow the user to perform this action. This limitation occurs because Storage Management does not support this functionality. However, this limitation is only observed on certain PERC 9 family of hardware controllers (PERC H330, H830, and H730).

The user can create a partial virtual disk during system restart using the CTRL+R configuration utility.

10452

PERC 9

(BITS236815)

Occasionally, the virtual disk creation process on PERC Not available 9 hardware controllers may fail on GUI and CLI. Workaround: Restart the server to resolve this issue.

BITS055347 VMware ESXi 5.1

On systems running the ESXi 5.1 or later operating system, the "Device Name" for all virtual disks will be displayed as Not Available. This is an expected behavior on systems running the ESXi 5.1 or later operating system.

Not available

8321

Secure virtual disk Unable to create Partial Secure virtual disk using the

(BITS220411)

GUI when all the available SEDs are selected.

This operation will work if any other physical disk, which is not a part of any virtual disk, is connected.

11205

Status of Partial

(BITS242664) virtual disk

When a physical disk, which is a part of multiple partial virtual disks, is reinserted into the system, the status of the partial virtual disks will be displayed on Storage Management after a short delay.

Not available

8442

Enclosure alerts

(BITS221272),

13988 (BITS257114)

Few enclosure alerts such as Enclosure power on/off Restart Data-Manager service

and Fan removal, does not appear if the enclosure is

to update component status.

connected to the server using a SAS 12 Gbps HBA card.

10933

Displaying the

(BITS240247) device name

Storage Management does not display the Device name Not available on a system where there more than 300 virtual disks.

16919

Precision 7910

(BITS270856)

On Precision 7910 running a client operating system

Not available

(for example, Windows 8.1 x64), the PERC 9.3 driver

version is displayed as outdated and a yellow bang is

shown on such hardware configurations. This issue does

not cause any functionality limitation.

43557

Slot occupancy report

In Split Mode, Slot occupancy report displays inaccurate Not available empty slots when there are no drives connected to the backplane. The report shows the message empty slots interchanged between controller. This issue occurs for the server with no drives attached to the backplane in split mode only. Slot occupancy report works fine as expected for servers with a minimum of one drive.

52091

Cryptographic erase operation

Cryptographic erase operation might take longer time to be visible in the drop-down list for the ISE Capable SATA SSDs after this operation is complete.

Not available

58147

BOSS-S1 controller In the BOSS-S1 controller properties, slot ID is displayed Not available as "Embedded".

Not available Prepare to Remove If the background IO is in progress, "Prepare to Remove" operation for the NVME devices might fail.

Not available

Table 6. Known issues for Storage Management Service (continued)

Issue ID

Functional area

Description

Workaround/Resolutions

Not available

Channel/Connector information

From YX4X onwards, no Channel/Connector information will be displayed under "PCIe SSD Subsystem". Enclosure/Backplane will be directly connected to the "PCIe SSD Subsystem". There is no change in the display of "NVMe Devices ( Arraydisk ) and Add-On Card ( HHHL Card )". NVMe Devices ( Arraydisk ) will be displayed under "Enclosure / Backplane" whereas Add-On Card ( HHHL Card ) will be displayed under "PCIe SSD Subsystem".

Not available

71918

SAS controllers

On YX4X generation of PowerEdge servers when connected with two SAS 12Gbps controllers in Slot 4 & Slot 5 and each controllers are connected with separate MD1400 enclosure, both Enclosure EMMs are listed under "Connector 0" and no device is listed under "Connector 1 ". Slot-4 SAS 12Gbps controller is connected with two redundant EMMs which are listed in "Connector 0". Slot-5 12 Gbps controller is also connected with two redundant EMMs, but both are listed under "Connector 0".

Not available

71919

SAS controllers

On YX4X generation of PowerEdge servers when

Not available

connected with two SAS 12Gbps controller in Slot4 &

Slot5 and each controllers are connected with separate

MD1400 enclosure, with two redundant cable i.e. EMM0

& EMM1, then with redundant EMM both enclosures

are listed for EMM0 & EMM1, but physical disks are

not displayed for EMM1. Slot-4 SAS 12Gbps controller

is connected with two redundant EMMs Here both

EMMs are listed under "Connector 0", and for EMM0

physical Disk is listed and for EMM1 no physical disks

are listed. Slot-5 SAS 12Gbps controller is connected

with single EMM (ie.EMM1) Here one EMM0 is listed

under "Connector 0", and for EMM1 physical Disk are

listed.

76259

Dedicated hotspare

EMMI alert description for Dedicated hot-spare assigned physical disk should contain meaningful alert description instead of the statement, This alert is provided for informational purposes.

Not available

94666

Non-RAID drives

For Non-RAID drives attached to SWRAID controller enumerates for virtual Disk layout as Non-RAID. Whereas on Storage Management GUI, when you click on virtual disk name the physical drives does not display as Non-RAID.

Not available

96670

sfcbd-watchdog

On systems running VMware operating systems if the sfcbd-watchdog is stopped abruptly before completion of the SNMP traps for storage task is logged. Semaphore leak is observed.

Run the sfcbd-watchdog until SNMP traps for storage task is completed.

97151

Negotiated speed

Full view of Physical Disk Page in Server Administrator GUI, the negotiated speed for a 6Gbps drive capable speed is intermittently shown as 12Gbps.

Not available

94842

storelibIR

Storage Management carries SHA1 signed library (storelibIR) in the current release.

Not available

104975

Fan speed

In storage management, Fan speed changes will not update dynamically.

Data manager service restart will update the latest fan speed.

Table 6. Known issues for Storage Management Service (continued)

Issue ID

Functional area

Description

106970

Change controller mode

After change controller mode operation is performed, two alerts that are generated have the same alert ID and description.

Not available Controller information

If the controller name is not displayed in the alert message, check the controller information for mapping the controller ID and controller name.

103891

PSU removal

Duplicate alerts for power supply removal are displayed while enclosure power supply cable is removed.

103962

EMM removal alerts

The Storage Management displays the removal and insertion alerts intermittently on EMM for HBA controllers during physical drive hot-plug-out and hotplug-in.

RECOMMENDATION: Minimum of six seconds gap is required between any hot-plug in or out operations.

Workaround/Resolutions Not available
Not available
Not available Not available

104973
103150
94890 95176 101739 109008, 192253, 198228

Enhanced mode
Storage tree does not display the Enclosure ID
Fully populated chassis
Intelligent mirror VDs
EMM failure alerts
Backplane enumeration

On enhanced mode, an alert is displayed as A Device is Not available inserted in the enclosure for both Power unit and FAN inserted into enclosure. The message does not state the specific device inserted.

On PowerEdge R940XA with dual backplane, the Storage tree does not display the Enclosure ID intermittently during insertion or removal of multiple drives.

Restart the Data-Manager service to resolve this discrepancy.

For fully populated chassis, the Storage Management system takes few minutes to load the storage components.

Not available

The Physical disks available in MX5016s connected to chassis slot 8 does not support RAID-10 intelligent mirror virtual disk creation.

Not available

If an EMM is removed from MX5016s sled, EMM failure Not available or removal alert is not observed on Server Administrator alerts.

On a server with multiple independent backplane type such as SATA, PCIe, or Universal, when a software RAID or PCIe SSD subsystem controller is connected to one of the backplanes, there will be an invalid entry of an enclosure backplane enumerated in OMSS.
No operations and physical disks are enumerated for the invalid backplane.
The blink/unblink operation might fail for physical disks and virtual disks on the backplane enumerated under software RAID controller.

Not available

98675
110132, 194288

Hot-plugged devices
Enclosure hot-plug

On Server Administrator page, a delay is observed on hot-pluggable devices when hot-plugged in or out on HBA 330 MMZ.
When the enclosure is hot plug to the HBA controller, in the alert log page an additional physical disk id is observed.

Not available Not available

112768

Intel NVMe P4800x On systems running SUSE Linux Enterprise 15.0

Not available

devices

operating system the device protocol of Intel NVMe

P4800x devices display NVMe 0.0 instead of NVMe 1.0.

Table 6. Known issues for Storage Management Service (continued)

Issue ID

Functional area

Description

Workaround/Resolutions

111625, 112746 Create or delete VDs on systems running ESXi

In a maximum configuration setup i.e. eight enclosures connected to PERC H840 controller, performing creating or deleting virtual disk operation multiple times with more than 160 plus physical drives on systems running ESXi. 168698We observe core or virtual disk creation failure.

Restart sfcbd service.

108887

XML data generated

On Storage Management, observes intermittently malformed alert log showing "XML Data generated for the selection made is not well formed" on systems running ESXi operating system.

Clear logs and restart the service.

119082

Multipath mode

On multipath mode, if clear redundant path option is performed immediately after removing the enclosure cable, few minutes of delay is observed on Server Administrator UI to refresh.

Not available

Recommendation : It is recommended to wait for the Redundant path broken alerts before performing the clear redundant path. If in case Server Administrator page delay is observed, wait for few minutes to return to the normal state page or restart the service.

120251 117872 128978
Not available 132214 125130 136314 147761
149079

Orphan drive

The foreign physical disks connected to the system, on reaching the maximum number of supported virtual disk by the controller is displayed on the Import Preview page as Orphan Drive.

Not available

Unblink operation

On performing the unblink operation on physical disk connected to 12Gbps SAS HBA, observing both health and activity LEDs light turn off.

Not available

Import foreign configuration task is not successful

When there is failed virtual disk in the same controller the Import foreign configuration on controller's task, does not list the available degraded virtual disks to import, recover or clear. The list can be observed after failed virtual disk deletion.

Not available

The Submit button

On UI if the submit button is clicked more than once an internal error may occur, but the task will be performed successfully.

Not available

Managed preserved Few minutes delay occurs to disable the Managed

task

preserved cache task from the task list, after clicking

on Discard preserved cache.

Not available

Encrypted VDs

Physical disks, that were part of an encrypted virtual disk that has been deleted, still show `Encrypted' property as `Yes.

Not available

NVMe device protocol

The NVMe device protocol for Intel NVMe P4800x devices is displayed as NVMe 1.1 instead of NVMe 1.0 on supported Linux distros .

Not available

Blink and unblink Blink and unblink operation under virtual disk tasks in Not available

operation is blocked software RAID is blocked, if any of the participating

for HHHL add-in physical disk is HHHL add- in card. Blink and unblink

card

operation is also blocked for Non Raid HHHL add in card

virtual disk.

OMSS component versions

Storage Management Component's versions running on Ubuntu operating system will be shown as 9.4.0 whereas for other systems running on Linux operating systems like RHEL or SLES version will be

Not available

Table 6. Known issues for Storage Management Service (continued)

Issue ID

Functional area

Description

Workaround/Resolutions

displayed as 6.4.0 in software summary page of Server Administrator.

Not available Physical device part On BOSS controller, the failed alert for the physical

number

drive part number will be displayed as NULL.

Not available

125128

Import SEKM encrypted VD

Importing an SEKM Encrypted virtual disk on a normal or non-SEKM setup, displays a blank page on Foreign Configuration Wizard.

Not available

Not available PDR events

On PERC and HBA controllers PDR16, PDR51, PDR7 and PDR22 events are generated once in 24 hours.

Not available

Not available PDR events

On PERC and HBA Controller use a single event PDR16 Not available for the events PDR16 and PDR19.

151463

Slot occupancy report

On RHEL 7.7 and SLES 15 SP1 the slots occupancy report does not display the empty slot available for HBA330 controller.

Not available

153490

Slot occupancy report

On PowerEdge R7515 system with 8 SAS or SATA and Not available 16 NVMe backplane configuration, the slot occupancy report for hardware PERC controller displays as 12 slots instead of 8 slots that are connected to hardware PERC controller.

143512

EMM alert generation

The EMM alert generation is delayed if there are failed Not available drives present in the enclosure.

Not available Export log

Export log operation may fail for failed state drive.

Not available

Not available Failed drive enumeration

Part Number, Serial No, Product ID, Vendor ID, Firmware Revision, Sub-vendor ID, Model Number values may not enumerate for failed state drive.

Not available

162168 (CR) Toshiba NVMe drive

Sometimes when the Toshiba NVMe drive on the SWRAID controller is connected (and is part of a Virtual Disk), or a failed NVMe drive is present in the system. There can be multiple PDR211 alerts that are logged in the alert log page. The logs can lead to delayed of response on the GUI.

Not available

161708

Data transfer on M.2 drives

If the data transfer is not performing on M.2 drives while performing hot-plug out operation, then after hot plug-in back the same, the virtual disk rebuild alert will not be generated. The virtual disk status will change from degraded to online.

Not available

Not available PCIe subsystems

The Device name field of NVMe drives is displayed as Not available char device name on PCIe subsystems running on Linux operating.

165785

Read-write policy on S130

On S130 and later, any change in read and write policy Use Change policy virtual

values while creation of virtual disks does not reflect on disk task for changing these

virtual disk.

policies.

165788

Predictive failure drives

Predictive failure drives on HBA controller displays as ready state and the predictive failure alert is also not generated for such drives.

Not available

Not available Auto-configure RAID 0

When the auto-configure RAID 0 task is performed on Not available PERC 9, only HDDs that are currently in ready state will change to RAID 0. There will be no change for SSDs.

165719

Storage Alert Log

A blank page of the Storage Alert Log is displayed when Delete dcsys64.xml and

the Storage controller generates several alerts and cold restart the services. The

boot performed together from iDRAC.

file path where the .xml

Table 6. Known issues for Storage Management Service (continued)

Issue ID

Functional area

Description

Workaround/Resolutions

file is available on systems running Microsoft Window operating system : C:\Program Files\Dell\SysMgt\omsa\log, on systems running ESXi operating system : /etc/cim/ dell/srvadmin/var/log/ openmanage/ and other operating systems : /opt/ dell/srvadmin/var/log/ openmanage/.

169111

Partial RAID-10 VDs

On a partial RAID-10 virtual disk creation through Create virtual disk advanced wizard, the drive selection list displayed may not be similar to the actual physical drive associated with the spans.

Not available

168698

Enumeration on ESXi

Read Only Write-Protected drive will not enumerate on Not available systems running ESXi operating systems.

155954

Hot-plug-in multiple While hot-plug-in multiple drives of MX5016s physically, Restart the Data manager

drives of MX5016s wait for each insert alert to avoid the wrong

service to get the updated

enumeration.

Not available Controller ID and name

If the controller name is not displayed in the alert message, check the controller information for mapping the controller ID and controller name.

Not available

92467

Dynamic mapping

The dynamic mapping of an enclosure for the first time Not available also displays the unmapped enclosure for a short period. Refresh the Server Administrator page to remove the unmapped enclosure entries.

Not available Polling interval

To determine the changes made on an enclosure

Not available

connected to HBA 11 controller and later versions, the

polling interval is set to five minutes. Therefore, it takes

approximately six minutes to generate an enclosure

event report and update its properties. However, if a

change it made to the enclosure environment status but

reverted to the previous status within this predefined

five minutes, then an event is not recorded. For

example, if a fan is removed but installed back within

five minutes, then an event is not recorded for this

purpose.

94402

Alerts are not displayed

The alerts are not displayed when a physical disk is inserted or removed on enclosure MX5016s mapping or unmapping.

186184, 187434

Enclosure alerts

If an enclosure is connected to HBA 355e controller, then some of the enclosure-related alerts such as EMM events, FAN events, PSU events Redundancy lost, Redundancy restored events are not generated.

Restart DataManager service to update a component status.

178110

Non-RAID drives

If non-RAID predictive failure drives are connected to enclosures, then the enclosure status may not always be indicated as READY.

Not available

175332

Operations are delayed or stopped responding

On Storage Management, operations may be delayed or may not respond for some time, whenever the physical disks or enclosures are inserted, mapped, removed, or unmapped from MX5016s.

Not available

Table 6. Known issues for Storage Management Service (continued)

Issue ID

Functional area

Description

Workaround/Resolutions

179687

Initialization error

If NVMe drive with initialization error is connected, then Not available that slot will not enumerate in slot occupancy report and total slot count will be less.

Not available

BOSS-related alerts When OpenManage Server Administrator (OMSA) is

starts from number installed on a newly installed operating system, it starts

reading BOSS-related alerts from sequence number 0.

Not available

Hence, if there are any earlier events present in memory, then the OMSA will regenerate those events. Performing LC wipe cannot clear the earlier events completely.

200121
Not available 191175 196564
199921 188971
198990 Not available 202892 202961 182213

Core dump generated while stopping the dcim service

If PERC 310 controller is present in the server, then OpenManage generates a core dump while stopping the dcim service. The dcim service stops at several other instances such as upgrading OpenManage, uninstalling OpenManage, and so on.

Not available

Failed drive on HBA When there is a failed drive on HBA controller, any

controller

storage-related task execution or the alert processing

will take more time.

Not available

BOSS Console driver

If the BOSS Console driver is upgraded when OMSA is started, then you must restart the server to make the updated driver become effective

Not available

Service Control Manager displays a 1053 error

On Windows operating system, if the DataManager service is either stopped or restarted before completing the enumeration of the storage tree, the Service Control Manager displays a 1053 error. Thus, as the result DataManager service stops responding, and the status is displayed as Stopping.

Restart the server

Physical drive removal event is not logged

If a connection to an enclosure is terminated and a Communication Lost event (ENC18) for that enclosure is received, then the Physical Drive Removed event for all connected physical drives might not be logged.

Not available

OMSS UI is unresponsive

The OMSS UI might not respond for sometime and enumeration might be incorrect, when the continuous I/O errors are reported on physical drives connected to an enclosure with SAS 12 Gbps HBA controller on Ubuntu 20.04.X operating system.

Not available

Multipath enumeration is not updated

On HBA 355 external controller connected to Array584EMM or MD14XX enclosures, the multipath enumeration might not update intermittently, when the redundant path is disrupted.

Restart the OpenManage DataManager service.

Sanitize Cryptographic erase operation fails

When SEKM or third-party security software is enabled Not available on Dell PowerEdge Servers, the Sanitize Cryptographic erase operation fails on the processor-attached secured NVMe drives.

Virtual disk still shows online after deletion

If virtual disk is created using SPUN-down drives and later when virtual disk is deleted on a cabled drives supported server, then the state of physical devices which were part of that virtual disk still shows as online.

Not available

Power status alert Power status alert of physical device change from

is not generated

transition to SPUN up is not generating.

Not available

VD creation is complete but the

When you create VDs by using standby (spun-down) physical devices, the following message is displayed:

Not available

Table 6. Known issues for Storage Management Service (continued)

Issue ID

Functional area

Description

Workaround/Resolutions

OS may not be aware of the new VD

The task cannot be completed. The VD creation task is completed but the OS may not be aware of the new VDs. However, the virtual disk is available for all operations on rebooting the system.

204509

Backplane is displayed though there is no backplane present

OpenManage Storage Services display the backplane even though cabled drives are connected directly to controller without backplane. Hence, the blink and unblink task is enabled on physical and virtual disks. On virtual disks, this task runs successfully instead of failing.

Not available

User notes for Storage Management Service
Detailed information on the Storage Management Service is available in the Storage Management Service online help. After installing and launching Server Administrator, you can access the Storage Management Service online help by selecting the Storage or lower-level tree object and clicking the Help button on the global navigation bar.

List of firmware for controllers

Table 7. List of firmware for controllers Controller PERC H800 Adapter PERC H700 Integrated PERC H700 Adapter PERC H700 Modular PERC H200 Adapter PERC H200 Integrated PERC H200 Modular PERC H200 Embedded 6 Gbps SAS HBA Internal Tape Adapter PERC H310 Adapter PERC H310 Mini Monolithic PERC H310 Mini Blades PERC H710 Adapter PERC H710 Mini Blades PERC H710 Mini Monolithic

Firmware/BIOS 12.10.7-0001 12.10.7-0001 12.10.7-0001 12.10.6-0001 07.03.06.00 07.03.06.00 07.03.06.00 07.03.06.00 07.03.06.00 07.03.06.00 20.13.3-0001 20.13.3-0001 20.13.3-0001 21.3.5-0002 21.3.5-0002 21.3.5-0002

Table 7. List of firmware for controllers (continued) Controller PERC H710P Adapter PERC H710P Mini Blades PERC H710P Mini Monolithic PERC H810 Adapter PERC S110 PERC S100 PERC S300 PERC S130 PERC S140 PERC H730P Adapter PERC H730P Mini Blades PERC H730P Mini Monolithic PERC H730P Slim PERC H730 Adapter PERC H730 Mini Blades PERC H730 Mini PERC H830 Adapter PERC H330 Mini Monolithic PERC H330 Adapter PERC H330 Mini Blades PERC H330 Embedded HBA H330 Adapter HBA H330 Mini PERC H740P Adapter PERC H740P Mini Monolithic PERC H840 Adapter FD33XD-PERC Dual FD33XS-PERC Single 12 Gbps SAS HBA

Firmware/BIOS 21.3.5-0002 21.3.5-0002 21.3.5-0002 21.3.5-0002 3.0.0.0139 2.0.0-0162 2.0.0-0166+00193000 4.3.0-0002 5.6.0.0004 25.5.9.0001 25.5.9.0001 25.5.9.0001 25.5.9.0001 25.5.9.0001 25.5.9.0001 25.5.9.0001 25.5.9.0001 25.5.9.0001 25.5.9.0001 25.5.9.0001 25.5.9.0001 16.17.01.00 16.17.01.00 51.16.0-4076 51.16.0-4076 51.16.0-4076 25.5.9.0001 25.5.9.0001 16.17.01.00

Table 7. List of firmware for controllers (continued) Controller HBA330 MX HBA330 MMZ PERC H745P MX PERC H730P MX FD33XD-HBA Dual FD33XS-HBA Single PERC S150 PERC H745 Front PERC H745 Adapter PERC H345 Front PERC H345 Adapter HBA345 Adpt HBA345 Frnt PERC H755N PERC H755 Adapter PERC H755 Front PERC H755 MX PERC H750 Adapter HBA355i Frnt HBA355i Adpt HBA355e Adpt HBA350i MX HBA350i Adpt PERC H350 Adapter PERC H355 Front PERC H355 Adapter

Firmware/BIOS 16.17.01.00 16.17.01.00 51.16.0-4076 25.5.9.0001 16.17.01.00 16.17.01.00 6.2.0.0004 51.16.0-4076 51.16.0-4076 51.16.0-4076 51.16.0-4076 15.15.12.00 15.15.12.00 52.16.1-4074 52.16.1-4074 52.16.1-4074 52.16.1-4074 52.16.1-4074 15.15.15.00 15.15.15.00 17.15.08.00 15.15.15.00 17.15.08.00 52.19.1-4171 52.19.1-4171 52.19.1-4171

List of firmware for BOSS controllers

Table 8. List of firmware for BOSS controllers Controller BOSS-S1 Adapter BOSS-S1 Modular BOSS-S2

Firmware/BIOS 2.5.13.3024 2.6.13.3024 2.5.13.4008

Microsoft Windows Drivers for controllers

The table lists the firmware version for Microsoft Windows 2016, 2019, and 2022 Drivers.

Table 9. Windows Drivers for controllers

Controller

Windows Server 2016 Driver

LSI 1020 on 1600 SC

Not Applicable

Windows Server 2019 Driver Not Applicable

LSI 1030 on 1750

Not Applicable

PERC H800 Adapter

Not Applicable

PERC H700 Integrated

Not Applicable

PERC H700 Adapter

Not Applicable

PERC H700 Modular

Not Applicable

PERC H200 Adapter

Not Applicable

PERC H200 Integrated

Not Applicable

PERC H200 Modular

Not Applicable

6 Gbps SAS HBA

Not Applicable

PERC H310 Adapter

Not Applicable

PERC H310 Mini Blades

Not Applicable

PERC H310 Mini Monolithic

Not Applicable

PERC H710 Adapter

Not Applicable

PERC H710 Mini Blades

Not Applicable

PERC H710 Mini Monolithic

Not Applicable

PERC H710P Adapter

Not Applicable

PERC H710P Mini Blades

Not Applicable

PERC H710P Mini Monolithic

Not Applicable

PERC H810 Adapter

Not Applicable

Internal Tape Adapter

Not Applicable

PERC S300

Not Applicable

PERC S110

3.2.0-0014

Not Applicable

PERC S130

4.3.0-0003

4.3.0-0006

PERC S140

5.6.0.0004

Windows Server 2022 Driver Not Applicable Not Applicable Not Applicable Not Applicable Not Applicable Not Applicable Not Applicable Not Applicable Not Applicable Not Applicable Not Applicable Not Applicable Not Applicable Not Applicable Not Applicable Not Applicable Not Applicable Not Applicable Not Applicable Not Applicable Not Applicable Not Applicable Not Applicable Not Applicable 5.6.0.0004

Table 9. Windows Drivers for controllers (continued)

Controller

Windows Server 2016 Driver

PERC S150

6.2.0.0004

PERC H730P Adapter

6.604.06.00

PERC H730P Mini Blades

6.604.06.00

PERC H730P Mini Monolithic

6.604.06.00

PERC H730P Slim

6.604.06.00

PERC H730 Adapter

6.604.06.00

PERC H730 Mini Blades

6.604.06.00

PERC H730 Mini Monolithic

6.604.06.00

PERC H830 Adapter

6.604.06.00

PERC H330 Mini Blades

6.604.06.00

PERC H330 Mini Monolithic

6.604.06.00

PERC H330 Embedded

6.604.06.00

FD33XD-PERC Dual

6.604.06.00

FD33XS-PERC Single

6.604.06.00

PERC H330 Adapter

6.604.06.00

PERC H740P Adapter

7.716.03.00

PERC H740P Mini Monolithic

7.716.03.00

PERC H840 Adapter

7.716.03.00

12 Gbps SAS HBA

2.51.25.01

HBA330 Adpt

2.51.25.01

HBA330 Mini

2.51.25.01

HBA330 MX

2.51.25.01

HBA330 MMZ

2.51.25.01

PERC H745P MX

7.716.03.00

PERC H730P MX

6.604.06.00

FD33XD-HBA Dual

2.51.25.01

FD33XS-HBA Single

2.51.25.01

PERC H745 Front

7.716.03.00

PERC H745 Adapter

7.716.03.00

PERC H345 Front

7.716.03.00

PERC H345 Adapter

7.716.03.00

HBA345 Frnt

2.61.14.00

HBA345 Adpt

2.61.14.00

PERC H755N

7.716.03.00

PERC H755 Adapter

7.716.03.00

PERC H755 Front

7.716.03.00

PERC H755 MX

7.716.03.00

Windows Server 2019 Driver 6.2.0.0004 Native Native Native Native Native Native Native Native Native Native Native Native Native Native 7.716.03.00 7.716.03.00 7.716.03.00 2.51.25.02 2.51.25.02 2.51.25.02 2.51.25.02 2.51.25.02 7.716.03.00 Native 2.51.25.02 2.51.25.02 7.716.03.00 7.716.03.00 7.716.03.00 7.716.03.00 2.61.14.00 2.61.14.00 7.716.03.00 7.716.03.00 7.716.03.00 7.716.03.00

Windows Server 2022 Driver 6.2.0.0004 Not Applicable Not Applicable Not Applicable Not Applicable Not Applicable Not Applicable Not Applicable Not Applicable Not Applicable Not Applicable Not Applicable Not Applicable Not Applicable Not Applicable 7.716.03.00 7.716.03.00 7.716.03.00 Not Applicable Not Applicable Not Applicable Not Applicable Not Applicable 7.716.03.00 Not Applicable Not Applicable Not Applicable 7.716.03.00 7.716.03.00 7.716.03.00 7.716.03.00 Not Applicable Not Applicable 7.716.03.00 7.716.03.00 7.716.03.00 7.716.03.00

Table 9. Windows Drivers for controllers (continued)

Controller

Windows Server 2016 Driver

PERC H750 Adapter

7.716.03.00

HBA355i Frnt

2.61.14.00

HBA355i Adpt

2.61.14.00

HBA355e Adpt

2.61.29.02

HBA350i MX

2.61.14.00

HBA350i Adpt

2.61.14.00

PERC H350 Adapter

7.719.06.00

PERC H355 Front

7.719.06.00

PERC H355 Adapter

7.719.06.00

Windows Server 2019 Driver 7.716.03.00 2.61.14.00 2.61.14.00 2.61.29.02 2.61.14.00 2.61.14.00 7.719.06.00 7.719.06.00 7.719.06.00

Windows Server 2022 Driver Native Native Native Native Native Native Native Native Native

Table 10. Windows Drivers for BOSS controllers

Controller

Windows Server 2016/2019 Driver

BOSS-S1 Adapter

1.2.0.1051

BOSS-S1 Modular

1.2.0.1051

BOSS-S2

1.2.0.1051

Windows Server 2022 Driver 1.2.0.1052 1.2.0.1052 1.2.0.1052

Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
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References

SECURE.OPINIONLAB.COM/CCC01/O.ASP?ID=WOPBUDPC

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