Grandstream WP816/WP826/WP836 Cordless Wi-Fi IP Phone User Guide

User Guide for Vonage models including: WP816, WP826, WP836, WP8 Series Cordless Wi-Fi IP Phone, WP8 Series, Cordless Wi-Fi IP Phone, Wi-Fi IP Phone, IP Phone, Phone

WP816/WP826/WP836 – User Guide - ation Center

[PDF] WP816/WP826/WP836 – User Guide | Vonage

The WP816/WP826/WP836 are cordless Wi-Fi IP phones suitable for various enterprise and vertical market applications, including offices, retail, logistics, ...

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WP816 WP826 WP836-–-User-Guide

WP816/WP826/WP836 User Guide
WELCOME
The WP816/WP826/WP836 are cordless Wi-Fi IP phones suitable for various enterprise and vertical market applications, including offices, retail, logistics, healthcare, and security. Both models feature integrated dual band Wi-Fi 6, advanced antenna design, roaming support, and support for the Opus HD voice codec, ensuring high-quality communication. The WP816 supports 3-way voice conferencing, offers 6 hours of talk-time, and 120 hours of standby time (laboratory data) with a 1500mAh battery. In contrast, the WP826 and WP836 support 4-way voice conferencing, provide 240 hours of standby, 12 hours of talk-time for WP826 and 10 hours of talk-time for WP836 (laboratory data) with a 3000mAh battery. WP816/WP826/WP836 phones offer a sleek design, easy-to-use interface, and a variety of practical, customizable features, providing mobility and flexibility to all voice solutions.
PRODUCT OVERVIEW
Feature Highlights
The following table contains the major features of the WP8x6:

WP816 WP826

2 SIP accounts and 2 lines. Configurable button for push-to-talk Dual-band 802.11a/b/g/n/ac/ax Wi-Fi. Wi-Fi roaming. 120 hours standby time. (Laboratory data) 6 hours talk time. (Laboratory data)
3 SIP accounts, 3 lines Configurable button for push-to-talk Dual-band 802.11a/b/g/n/ac/ax Wi-Fi. Wi-Fi roaming. 240 hours standby time. (Laboratory data) 12 hours talk time. (Laboratory data)

WP836

3 SIP accounts, 3 lines Configurable button for push-to-talk. Dual-band 802.11a/b/g/n/ac/ax Wi-Fi. Wi-Fi roaming. 240 hours standby time. (Laboratory data) 10 hours talk time. (Laboratory data) IP67 Rated-Water-proof, dust-proof, cleaning chemical resistant,
antibacterial casing.
WP8x6 Features at a Glance

Technical Specifications
The following table resumes all the technical specifications including the protocols/standards supported, voice codecs, telephony features, languages, and upgrade/provisioning settings.
WP816

Protocol/Standards
Voice Codecs and Capabilities Wi-Fi Wi-Fi Encryption Graphic Bluetooth Peripherals Push-to-Talk Auxiliary Ports
Telephony Wall Installation Security

SIP RFC3261, DNS (A record, SRV, NATPR), DHCP, SSH, NTP, STUN, LDAP, TR069, SNMP, STRP, RTP/RTCP, RTCP-XR, TFTP, SIMPLE, HTTP/HTTPS, TCP, UDP, TLS, ARP, ICMP, IPv4, IPv6, 802.1x
G.729A/B, G.711µ/a-law, G.726, G.722(wide-band), G.723,iLBC, Opus, in- band and outof-band DTMF (in audio, RFC2833, SIP INFO), VAD, AEC, CNG, PLC, AGC, AJB, Headset Noise Shield
Yes, integrated dual-band Wi-Fi 6 802.11 a/b/g/n/ac/ax (2.4GHz & 5GHz). 802.11k/r/v Supported
Support WEP, WPA, WPA2, WPA3 (personal)
1.77 inch (128×160) color LCD, 1 * Dual color MWI
Yes, integrated
2 soft keys, navigation keys, confirm key, dial key, hang up key, speaker key, programmable key, quick access and mute key, backlight DTMF keyboard, volume keys, Push-to-Talk key, accelerometer, proximity sensor
Customizable function button for alarm and paging
3.5mm headphone interface (CTIA cable sequence), Type-C charging interface (supports fast charging)
Hold, transfer, forward, 3-way audio conference, call park, downloadable phonebook (XML, LDAP, up to 1000 items), call waiting, call log (up to 200 records), auto answer, click to dial, flexible dial plan, personalized music ringtones, server redundancy and fail-over, push-to-talk
Base supports wall installation
Ordinary user and administrator level passwords based on MD5 and MD5 sess authentication, SIP authentication algorithms based on SHA-256, SHA-256 sess, SHA-

HD Audio QoS Multi-language Upgrade/Provisioning Power & Green Energy Efficiency
Physical Temperature and Humidity Package Contents Compliance
WP826 Protocol/Standards
Voice Codecs and Capabilities Wi-Fi Wi-Fi Encryption Graphic Bluetooth Peripherals Push-to-Talk

512-256, SHA-512-256 sess, md5 sess. AES security profile, SRTP, TLS call encryption, 802.1x media access control
The earpiece is broadband audio, and the speaker is narrowband audio, supporting HAC and dual Mic.
Supports Layer 3 QoS (Tos, DiffServ, MPLS, DSCP)
Simplified Chinese, Traditional Chinese, English, Arabic, Catalan, Czech, German, Greek, Spanish, French, Hebrew, Croatian, Magyar, Italian, Japanese, Korean, Latvian, Dutch, Polish, Portuguese, Russian, Swedish, Slovenian, Slovak, Turkish, Ukrainian
Firmware upgrade via FTP/TFTP/FTPS/HTTP/HTTPS, mass provisioning using GDMS/TR069 or AES encrypted XML configuration file
Universal power adapter Input: 100-240VAC; Output:+5VDC, 1A (5W) 1500mAh lithium-ion battery, standby time 120h, talk time 6h (laboratory data)
Handset dimensions: 135.00 x 49.00 x 15.5mm Charger cradle dimensions: 85.00 x 85.00 x 25.8mm Handset weight (not including battery): 82g Handset package weight (not including QIG): 389g
Operating Temperature: 0ºC to 45ºC; Operating Humidity: 10-90% (non-condensing) Storage Temperature: -20ºC to 60ºC; Storage Humidity: 10-90% (non-condensing)
WP816 phone, Type-C power adapter, charger base, belt clip, 1 lithium-ion battery, M3 screw, wall bracket, quick installation guide
FCC, CE, RCM, IC WP816 Technical Specifications
SIP RFC3261, DNS (A record, SRV, NATPR), DHCP, SSH, NTP, STUN, LDAP, TR069, SNMP, STRP, RTP/RTCP, RTCP-XR, TFTP, SIMPLE, HTTP/HTTPS, TCP, UDP, TLS, ARP, ICMP, IPv4, IPv6, 802.1x
G.729A/B, G.711µ/a-law, G.726, G.722(wide-band), G.723, iLBC, Opus, in- band and outof-band DTMF (in audio, RFC2833, SIP INFO), VAD, AEC, CNG, PLC, AGC, AJB, Headset Noise Shield
Yes, integrated dual-band Wi-Fi 6 802.11 a/b/g/n/ac/ax (2.4GHz & 5GHz). 802.11k/r/v Supported
Supports WEP, WPA, WPA2, WPA3 (personal)
2.4 inch (240×320) color LCD, 1 * Dual color MWI
Yes, integrated
3 soft keys, navigation keys, confirm key, dial key, hang up key, speaker key, quick access and mute key, backlight DTMF keyboard, volume keys, Push-to-Talk key, accelerometer, proximity sensor
Customizable function button for alarm and paging

Auxiliary Ports Telephony Wall Installation Security HD Audio QoS Multi-language Upgrade/Provisioning Power & Green Energy Efficiency Physical Temperature and Humidity Package Contents Compliance
WP836 Protocol/Standards Voice Codecs and Capabilities Wi-Fi

Type-C charging interface (supports fast charging)
Hold, transfer, forward, 3-way audio conference, call park, downloadable phonebook (XML, LDAP, up to 1000 items), call waiting, call log (up to 200 records), auto answer, click to dial, flexible dial plan, personalized music ringtones, server redundancy and fail-over, push-to-talk
Base supports wall installation
Ordinary user and administrator level passwords based on MD5 and MD5 sess authentication, SIP authentication algorithms based on SHA-256, SHA-256 sess, SHA512-256, SHA-512-256 sess, md5 sess. AES security profile, SRTP, TLS call encryption, 802.1x media access control
The earpiece is broadband audio, and the speaker is narrowband audio, supporting HAC and dual Mic.
Supports Layer 3 QoS (Tos, DiffServ, MPLS, DSCP)
Simplified Chinese, Traditional Chinese, English, Arabic, Catalan, Czech, German, Greek, Spanish, French, Hebrew, Croatian, Magyar, Italian, Japanese, Korean, Latvian, Dutch, Polish, Portuguese, Russian, Swedish, Slovenian, Slovak, Turkish, Ukrainian
Firmware upgrade via FTP/FTPS/TFTP/HTTP/HTTPS, mass provisioning using GDMS/TR069 or AES encrypted XML configuration file
Universal power adapter Input: 100-240VAC; Output:+5VDC, 2A (10W) 3000mAh lithium-ion battery, standby time 240h, talk time 12h (laboratory data)
Handset dimensions: 135.00 x 49.00 x 15.5mm Charger cradle dimensions: 85.00 x 85.00 x 25.8mm Handset weight (not including battery): 82g Handset package weight (not including QIG): 389g
Operating Temperature: 0ºC to 45ºC; Operating Humidity: 10-90% (non-condensing) Storage Temperature: -20ºC to 60ºC; Storage Humidity: 10-90% (non-condensing)
WP816 phone, Type-C power adapter, charger base, belt clip, 1 lithium-ion battery, M3 screw, wall bracket, quick installation guide
FCC, CE, RCM, IC WP826 Technical Specifications
SIP RFC3261, DNS (A record, SRV, NATPR), DHCP, SSH, NTP, STUN, LDAP, TR069, SRTP, RTP/RTCP, RTCP-XR, TFTP, SIMPLE, HTTP/HTTPS, TCP, UDP, TLS, ARP, ICMP, IPv4, IPv6, 802.1x
G.729A/B, G.711µ/a-law, G.726, G.722(wide-band), G.723, iLBC, Opus, in- band and outof-band DTMF (in audio, RFC2833, SIP INFO), VAD, AEC, CNG, PLC, AGC, AJB, Noise Shield
Yes, integrated dual-band Wi-Fi 6 802.11 a/b/g/n/ac/ax (2.4GHz & 5GHz). 802.11k/r/v Supported, 2T2R Supported

Wi-Fi Encryption Graphic Bluetooth Peripherals Push-to-Talk Auxiliary Ports Telephony Wall Installation Security HD Audio QoS Multi-language Upgrade/Provisioning Power & Green Energy Efficiency
Physical Weatherproof Temperature and Humidity Package Contents Compliance

Supports WEP, WPA, WPA2, WPA3 (personal)
2.8 inch (240×320) color LCD, 1 * Dual color MWI
Yes, integrated
3 soft keys, navigation keys, confirm key, dial key, hang up key, speaker key, quick access and mute key, backlight DTMF keyboard, volume keys, Push-to-Talk key, accelerometer, proximity senso
Customizable function buttons such as Alarm and Paging
Type-C charging interface (supports fast charging)
Hold, transfer, forward, 4-way audio conference, call park, downloadable phonebook (XML, LDAP, up to 1000 items), call waiting, call log (up to 200 records), auto answer, click to dial, flexible dial plan, personalized music ringtones, server redundancy and fail-over, push-to-talk
Base supports wall installation
Ordinary user and administrator level passwords based on SHA-256 and SHA-256 sess authentication, SIP authentication algorithms based on SHA-256, SHA-256 sess, SHA512-256, SHA-512-256 sess, MD5 sess. AES security profile, SRTP, TLS call encryption, 802.1x media access control.
The handset is broadband audio, supporting HAC and dual Mic
Supports Layer 3 QoS (Tos, DiffServ, MPLS, DSCP)
Simplified Chinese, Traditional Chinese, English, Arabic, Catalan, Czech, German, Greek, Spanish, French, Hebrew, Croatian, Magyar, Italian, Japanese, Korean, Latvian, Dutch, Polish, Portuguese, Russian, Swedish, Slovenian, Slovak, Turkish, Ukrainia
Firmware upgrade via FTP/FTPS/TFTP/HTTP/HTTPS, mass provisioning using GDMS/TR069 or AES encrypted XML configuration file
Universal power adapter Input: 100-240VAC; Output:+5VDC, 2A (10W) 3000mAh lithium-ion battery, standby time 240h, talk time 10h (laboratory data)
Handset dimensions: 155 x 62 x 19mm Charger cradle dimensions: 95 x 95 x 30.5mm Handset weight (not including battery): 158g Handset package weight (not including QIG): 616g
IP67 Rated -Water-proof, dust-proof, cleaning chemical resistant, antibacterial casing and 2.0m drop safe
Operating Temperature: 0ºC to 45ºC; Operating Humidity: 10-90% (non-condensing) Storage Temperature: -20ºC to 60ºC; Storage Humidity: 10-90% (non-condensing)
WP836 phone, Type-C power adapter, charger base, belt clip, 1 lithium-ion battery, M3 screw, wall bracket, quick installation guide
FCC, CE, RCM, IC WP836 Technical Specifications

GETTING STARTED
This chapter provides basic installation instructions including the list of the packaging contents and also information for obtaining the best performance with the WP8x6
Equipment Packaging
WP816
WP816
1x WP816 Handset 1x Type-C 5V power adapter 1x Rechargeable Battery 1x M3 Screw 1x Wall bracket 1x Charging Station 1x Handset Belt Clip 1x Quick Installation Guide
WP816 Equipment Packaging

WP826

WP816 Package Content
WP826
1x WP826 Handset 1x Type-C 5V power adapter 1x Rechargeable Battery 1x M3 Screw 1x Wall bracket 1x Charging Station 1x Handset Belt Clip 1x Quick Installation Guide

WP826 Equipment Packaging

WP836

WP826 Package Content
WP836
1x WP836 Handset 1x Type-C 5V power adapter 1x Rechargeable Battery 1x M3 Screw 1x Wall bracket 1x Charging Station 1x Handset Belt Clip 1x Quick Installation Guide
WP836 Equipment Packaging

Important

WP836 Package Content

Check the package before installation. If you find anything missing, contact your system administrator.
Setting up the Phone Charging Station
Plug the power adapter into a power source socket to start using the charging station.
Charging Station
Handset
Please refer to the following steps to setup your WP8x6 phone: 1. Open the battery cover from the opening port. Remove the battery door for WP836. 2. Insert the battery with the electrodes in the top right corner for WP816, and top left corner for WP826/WP836. 3. Close the battery cover, after inserting the battery door for WP836. Note
Please charge the battery fully before using the handset for the first time. (For more information about the battery, please refer to Battery Information.
WP816 Handset Setup
WP826 Handset Setup

WP836 Handset Setup
Battery Information
WP816 Technology: Rechargeable Li-ion Battery Capacity: 1500mAh Standby time: up to 120 hours (laboratory data) Talk time: up to 6 hours of active talk time (laboratory data)
WP826 Technology: Rechargeable Li-ion Battery Capacity: 3000mAh Standby time: up to 240 hours (laboratory data) Talk time: up to 12 hours of active talk time (laboratory data)
WP836 Technology: Rechargeable Li-ion Battery Capacity: 3000mAh Standby time: up to 240 hours (laboratory data) Talk time: up to 10 hours of active talk time (laboratory data)
To get the best performance of your WP8x6, we recommend using the original battery provided in the package. The specifications may differ depending on the age and capacity of the battery used.
Very Important Be careful when inserting the battery into your handset to avoid any risk of short-circuit, which leads to damage your battery and/or the handset itself. Do not use damaged batteries which can increase the risk of serious harm.
Handset Keys Description
The WP8x6 Wireless IP phone enhances communication and combines usability and scalability in industries such as warehousing, catering, and retail as well as in factory settings. The following screenshot describes the handset LCD screen and the main hardware components.
WP816

WP816 Description The following table describes the WP816 keypad keys.

Key 3.5 mm headset jack LED indicator Earphone Volume Up key Volume Down Key PTT Key Navigation keys Off-hook / Dial key 1 / Voicemail key

Description
This port allows you to connect headphones or external speakers to the phone for audio output.
A small light that provides visual notifications for various events like incoming calls, messages, or charging status.
Delivers audio output.
A button used to increase the volume of audio output.
A button used to decrease the volume of audio output
PTT (Push-to-Talk) button, to initiate PTT call. This button can also be configured to trigger Alarm.
Buttons used to navigate through menus, apps, and interfaces.
Initiates or answers calls when pressed, and also used to dial numbers when making outgoing calls.
Long pressing this key initiates a call to your voicemail service, allowing you to check for new messages or manage voicemail settings.

Standard keypad * / Symobolic key / Silent Mode Handsfree / Speaker key Microphone Type-C headphone &charging port Dedicated function key Mute/Shortcut Key
# / Input method switching / Lock key

A grid of numeric keys used for dialing phone numbers, entering text, and navigating through menus by inputting numbers or letters associated with options.
This key is used to toggle the phone's silent mode on and off, muting all incoming call and message notifications.
Pressing this key enables the phone's speakerphone function, allowing for hands-free communication during calls.
Picks up audio earpiece and hands-free calls
This port serves a dual purpose, allowing you to connect Type-C headphones for audio output and charging the phone using a compatible Type-C cable.
This button is assigned a specific function or shortcut, such as launching a specific app, activating a feature, or performing a predefined action.
A button that quickly silences incoming calls or notifications when pressed, and may also be customizable to serve as a shortcut for accessing frequently used features.
Does one of the following:
When pressing #: Redials the last dialed number, for this to work the Key As Send option under Account settings => Call settings should be set to #
Lock key: Long press to lock keypad against unintentional entries, for this to work enable lock screen from LCD settings under System settings => Security Settings => Screen Lock
Input method switching: Allows switching between different input methods (like keyboards types)

On-hook /Power key MENU/OK key Softkeys Color LCD Screen Proximity sensor Noise Canceling Microphone
WP826

This key serves a dual purpose, ending calls or switching off the phone when pressed for a longer duration, and turning on the phone or waking it from sleep mode when pressed briefly.
This key serves a dual purpose, opening the menu interface or confirming selections, such as when navigating through apps or options.
Correspond to functions displayed on the LCD. These functions change depending on the current context.
1.77 inch (128×160) IPS color LCD screen
The proximity sensor detects when the phone is close to the caller's face, turning off the display to prevent accidental touches and save battery life.
A microphone equipped with technology to reduce background noise, resulting in clearer audio during calls by minimizing unwanted sounds from the surrounding environment.
WP816 keypad keys Description

WP826 Description The following table describes the WP826 keypad keys.

Key LED indicator Earphone Volume Up key Volume Down Key PTT Key Navigation keys Off-hook / Dial key 1 / Voicemail key Standard keypad

Description
A small light that provides visual notifications for various events like incoming calls, messages, or charging status.
Delivers audio output.
A button used to increase the volume of audio output.
A button used to decrease the volume of audio output
PTT (Push-to-Talk) button, to initiate PTT call. This button can also be configured to trigger Alarm.
Buttons used to navigate through menus, apps, and interfaces.
Initiates or answers calls when pressed, and also used to dial numbers when making outgoing calls.
Long pressing this key initiates a call to your voicemail service, allowing you to check for new messages or manage voicemail settings.
A grid of numeric keys used for dialing phone numbers, entering text, and navigating through menus by inputting numbers or letters associated with options.

* / Symobolic key / Silent Mode Handsfree / Speaker key Microphone Type-C headphone &charging port Softkeys Mute/Shortcut Key
# / Input method switching / Lock key

This key is used to toggle the phone's silent mode on and off, muting all incoming call and message notifications.
Pressing this key enables the phone's speakerphone function, allowing for hands-free communication during calls.
Picks up audio earpiece and hands-free calls
This port serves a dual purpose, allowing you to connect Type-C headphones for audio output and charging the phone using a compatible Type-C cable.
These buttons are assigned a specific function or shortcut, such as launching a specific app, activating a feature, or performing a predefined action.
A button that quickly silences incoming calls or notifications when pressed, and may also be customizable to serve as a shortcut for accessing frequently used features.
Does one of the following:
When pressing #: Redials the last dialed number, for this to work the Key As Send option under Account settings => Call settings should be set to #
Lock key: Long press to lock keypad against unintentional entries, for this to work enable lock screen from LCD settings under System settings => Security Settings => Screen Lock
Input method switching: Allows switching between different input methods (like keyboards types)

On-hook /Power key MENU/OK key Softkeys Color LCD Screen Proximity sensor Noise Canceling Microphone
WP836

This key serves a dual purpose, ending calls or switching off the phone when pressed for a longer duration, and turning on the phone or waking it from sleep mode when pressed briefly.
This key serves a dual purpose, opening the menu interface or confirming selections, such as when navigating through apps or options.
Correspond to functions displayed on the LCD. These functions change depending on the current context.
2.4 inch (240×320) IPS color LCD screen
The proximity sensor can detect when the phone is close to the caller's face, turning off the display to prevent accidental touches and save battery life.
A microphone equipped with technology to reduce background noise, resulting in clearer audio during calls by minimizing unwanted sounds from the surrounding environment.
WP826 keypad keys

WP836 Description The following table describes the WP836 keypad keys.

Key LED indicator Earphone Volume Up key Volume Down Key PTT Key Navigation keys Off-hook / Dial key 1 / Voicemail key Standard keypad

* / Symobolic key / Silent Mode Handsfree / Speaker key Microphone Type-C headphone &charging port Softkeys Mute/Shortcut Key
# / Input method switching / Lock key

On-hook /Power key MENU/OK key Softkeys Color LCD Screen Proximity sensor Noise Canceling Microphone

This key serves a dual purpose, ending calls or switching off the phone when pressed for a longer duration, and turning on the phone or waking it from sleep mode when pressed briefly.
This key serves a dual purpose, opening the menu interface or confirming selections, such as when navigating through apps or options.
Correspond to functions displayed on the LCD. These functions change depending on the current context.
2.8 inch (240×320) IPS color LCD screen
The proximity sensor can detect when the phone is close to the caller's face, turning off the display to prevent accidental touches and save battery life.
A microphone equipped with technology to reduce background noise, resulting in clearer audio during calls by minimizing unwanted sounds from the surrounding environment.
WP836 Keypad Keys

Icons Description
The following table contains a description of each icon that might be displayed on the screen of the WP8x6.

Battery status Charging
Wi-Fi connected on 5G band

Wi-Fi connected on 2.4G band Wi-Fi signal status for threshold alarm

Outgoing Call notification Missed Call notification Rejected Call notification Incoming Call notification Auto-Answer feature enabled icon Mute enabled icon Silent mode enabled icon Warning icon DND enabled icon Bluetooth enabled icon

Bluetooth connected icon

Call connected through Bluetooth icon

Call Forward Enabled Call on HD quality icon Call on Noise Shield

Call Forward Destination Number (shows up to 5 digits)

Call on AI Noise Reduction

Call on both Noise Shield and AI Noise Reduction

Call in Recording Mode Contacts

Instant Messages

Call History

Voice Mail

Settings

Status
LED Status
Red Fast Flashing Green Slow Flashing Green Solid Red Slow Flashing Red Solid LED OFF

Icons Description
Upgrading Incoming call Charging (full) Missed call (s) New voicemail (s) New SIP Message (s) Network disconnected Normal

WP8x6 LED Status
Handset Menu
The handset has an easy-to-use menu structure. Every menu opens a list of options. To open the main menu, unlock the handset first and press "Menu" (softkey in the middle). Press the Arrow keys to navigate to the menu option you require. Then press "Select" (left softkey) or OK/Selection key to access further options or confirm the setting displayed. To go to the previous menu item, press "Back" (right softkey). You can press the Power key at any time to cancel and return to standby mode.

Menu Structure

Call History

Display the call history: Missed Calls, Answered Calls, Dialed Calls or All Calls. You can save dialed numbers on the call log to your contacts.

Contacts

Display the list of the registered contacts and also the LDAP contacts and the local group contacts, with the ability of searching, adding or editing the entries and also deleting the selected contacts.

Messages

With message, you can send a message by pressing "New ", then write a message of up to 200 characters to another device or check the received ones.

Voice Mail

This option alows to view the recieved voicemails with both categories, Normal and Urgent , of both accounts of the WP phone.
Note: Voicemail ID needs to be configured, otherwise, "select" softkeys will open configuration settings.

Settings

Account Settings: Configure/View SIP accounts settings and account ringtone. Call settings: Configure the account auto answer, call forward, DND and call waiting settings.

Basic Settings: Configure the basic settings including voice settings, display settings, Gestures and button customization, language settings and date/time settings.
Adv. Settings: Configure the advanced settings including system upgrade, PTT/Paging settings, Alarm setting, system security settings, syslog settings and factory reset / reboot.
Zero Config: This setting configurs the parameters used when adding the WP phone with GCC Fast provisioning service.
Wi-Fi Settings: Enables/Disables Wi-Fi service, it can also Configure the Wi-Fi connection parameters, such as the Wi-Fi band, Alarm Threshold...
Quick Network Configuration: Quickly set up your phone's Wi-Fi using two methods: access via mobile browser or adjust settings directly on the device for a local solution.
Bluetooth Settings: Configures the bluetooth pairing settings. Diagnostics: Displays a set of different device and system diagnostic tools, including the LCD, LED
diagnostic tests, ping and traceroute tests, as well as Sensor Data tests.

Status
Keypad

Account status: Displays account status whether it is registered or not. Warnings: Displays the current alert messages for the phone, this can be messages about failed
configuration downloads, Low Battery warning... Network status: Press to enter the sub menu for MAC address, IP setting information (DHCP/Static IP), IPv4
address, IPv6 address, Subnet Mask, Gateway, DNS server, network statistics... System Status: Press to enter the sub menu for Running memory, Storage status, MAC address, System
version, Recovery version, U-boot version, Kernel version, Hardware version, PN number, Country code and Running time. CPE status: CPE status includes signal strength and network connection stability indicators, such as CPE link, CPE STUN etc., it also contains a tool to run a global CPE diagnosis Battery Status: includes information such as the remaining battery percentage and charging status indicator...
Handset Menu

Keypad Modes The WP8x6 keypad can be used by tapping on an input field. The keypad has 4 modes "Ab2", "ABC", "abc" and "123". The default mode is "Ab2".
"Ab2" Mode: This mode allows you to enter capital letters, small letters, digits, and symbolic characters.
The following table describes the allowed characters for each key.

Key Description

. , ' ? ! " 1

G H I g h i 4

P Q R S p q r s 7

. , ` ? ! " ( ) @ / : _ ; + % * = < > $ [ ] { } ~ ^ # | ` &

Key Description

A B C a b c 2

J K L j k l 5

T U V t u v 8

Space

Key Description

D E F d e f 3

M N O m n o 6

W X Y Z w x y z 9

Switch mode

"ABC" Mode:

"Ab3" Mode

This mode allows you to enter capital letters, digits, and symbolic characters.

The following table describes the allowed characters for each key.

Key Description

. , ' ? ! " 1

Key Description

A B C 2

Key Description

D E F 3

G H I 4

J K L 5

M N O 6

P Q R S 7

T U V 8

W X Y Z 9

. , ` ? ! " ( ) @ / : _ ; + % * = < > $ [ ] { } ~ ^ # | ` &

Space

Switch mode

"abc" Mode:

"ABC" Mode

This mode allows you to enter small letters, digits, and symbolic characters.

The following table describes the allowed characters for each key.

Key Description

. , ' ? ! " 1

Key Description

a b c 2

Key Description

d e f 3

g h i 4

j k l 5

m n o 6

p q r s 7

t u v 8

w x y z 9

. , ` ? ! " ( ) @ / : _ ; + % * = < > $ [ ] { } ~ ^ # | ` &

Space

Switch mode

"123" Mode:

"abc" Mode

This mode allows you to enter digits only.

The following table describes the allowed characters for each key.

Key

Description

Key

Description

Key

Description

Switch mode

Tips for using the keypad:

"123" Mode

To switch between the modes, users could press the # key. Press multiple times on the same key to move forward between the allowed characters.

Use the Right/Left arrow keys to change the cursor's position on the text entered. For languages that support letters with accents, the handset now supports typing letters with accents on modes "AB3", "abc", and "ABC". Numeric Keys Configuration: Users can also leverage the numeric keys and assign them different functions by directly pressing the key for 3 seconds and selecting the Mode and Value. The supported modes are : Speed Dial, Speed Dial via Active Account, Dial DTMF, Call Voicemail, Call Return, LDAP Search, History, INFO, Messages, DND, Redial, Open Door, Provision, HTTP Command, Send Message. Below is an example of configuring the Number 2 key for Speed Dialing the extension 4006.
Numeric Key Configuration on WP8x6
WEB GUI ACCESS CONFIGURATION
The WP8x6 can be configured using: The embedded Web GUI on the handset via PC's web browser. LCD Configuration Menu using the WP8x6 keypad.
Note From the Web GUI, you can configure all the functions supported by the WP8x6; while via keypad menu, you can access limited configuration.
Configuration via Web Browser
The WP8x6 embedded Web server responds to HTTP/HTTPS GET/POST requests. Embedded HTML pages allow a user to configure the handset through a Web browser such as Google Chrome, or Mozilla Firefox.
Note Please note that Microsoft's IE 9 and below are not supported, also the records from the web cannot be played with IE10, Edge, and Safari. We highly recommend using Google Chrome or Mozilla Firefox.
Accessing the Web UI
1. Connect the computer to the same network as WP8x6. 2. Make sure the handset is booted up and powered correctly. 3. You may check the IP address on the phone LCD menu Status Network Status. 4. Open the Web browser on your computer and enter the WP8x6 IP address in the address bar of the browser. 5. Enter the administrator's username and password to access the Web Configuration Menu.
Note The computer must be connected to the same sub-network as the phone. This can be easily done by connecting the computer to the same hub or switch as the phone.

The default administrator username is "admin", for the password, a random code will appear on the web UI, enter this code on your phone. Once verified, you'll proceed to change the default password. The default end-user username is "user" and the initial password is "123", you will be prompted to change the user password immediately after providing the initial password. The user access is disabled by default.
If the `Web Access' parameter is set to "Disabled" under Advanced Settings System security, web UI access will be
disabled.
Web GUI Languages
Users can select the language in the web GUI login page, or at the upper right of the web GUI after logging in.
Web GUI Language login page
Web GUI Language
Saving the Configuration Changes
When changing any settings, always submit them by pressing the Save and Apply buttons. If using the Save button, after making all the changes, click on the Apply button on top of the page to submit.

Web UI Access Level Management
There are two default passwords for the login page:

User Level

User Name Password

Web Pages Allowed

End User Level user

123

Only Status, Phone Settings, System Settings, Maintenance and System Application with limited options.

Administrator Level

admin

Random password generated after entering a numbers combination on the keypad

All pages

Web UI Access Level
Changing User Level Password
1. Access the Web GUI of your phone using the admin's username and password. 2. Press Login to access your settings.
3. Go to System Settings User Info Management.
4. Locate User Password section: Type in your new user password in the New Password field. Type in again same entered password in the Confirm Password field.
5. Press the Save button to save your new settings.

Changing User Level Password Note
DO NOT USE the same password for both user and admin accounts.
Changing Admin Level Password
1. Access the Web GUI of your WP8x6 using the admin's username and password. (Default username and password is admin/Random Password from the sticker on the back of the unit).
2. Press Login to access your settings.

3. Go to System Settings User Info Management.
4. Locate Admin Password section: 1. Type in the admin password in the Current Password field 2. Type in your new admin password in the New Password field. 3. Type in again same entered password in the Confirm Password field.
5. Press the Save button to save your new settings.
Admin Level Password Important DO NOT USE the same password for both user and admin accounts.
Changing HTTP/HTTPS Web Access Port
1. Access the Web GUI of your handset using the admin's username and password. (Default username and password are admin/random password from the sticker on the back of the unit.).
2. Press Login to access your settings. 3. Go to Security Settings Web/SSH Access 4. In Web Access Mode, select the access method depending on the desired protocol (HTTP, HTTPS, or Both) 5. Locate HTTP / HTTPS Web Port field and change it to your desired/new HTTP / HTTPS port.
Note: By default, the HTTP port is 80 and HTTPS is 443. 6. Press Save button to save your new settings.
Note After modifying the connection method or port, the web GUI will be automatically logged out and redirected to the new address.

BASIC OPERATIONS

Web Access Port

Home Screen
By default, the home screen will be empty but once an account has been registered it will display its extension as shown, in the screenshot below:

Home screen pages

Turning the Handset ON/OFF
To turn ON the handset: Long press on Power key
To turn OFF the handset: Long press on Power key power off or reboot.

until the LCD screen lights up. again when the handset is idle and press the softkey to choose to

Connecting to Bluetooth
The WP8x6 supports Bluetooth. To connect the device to nearby equipment via Bluetooth, please follow the below steps:
1. Go to Settings Bluetooth Settings 2. Enable Bluetooth service 3. Discover nearby Bluetooth-enabled devices, and choose the device you want to connect to, then click "Connect" 4. The WP8x6 will inform you of a successful Bluetooth pairing

Connecting to Wi-Fi Network

Connecting to Bluetooth

Auto Connection
Go under the web interface of the "Network Settings Wi-Fi Settings".
For example, the user can pre-configure the WP8x6 to automatically connect to the Wi-Fi network at the client site, making it easier for the client to use the phone without going through setting up manually the Wi-Fi network. Also, the client could have the SSID show as "not in range by default", until the SSID is created on your access point and configured to have the following password "wp!987@dmin". Then the phone will automatically connect to that SSID.

WP master not in range
Note For easy deployment, WP8x6 out of the box is preconfigured to connect to a default SSID named wp_master with a password (WPA/WPA2 PSK) equal to wp!987@dmin, users can adapt these settings from the web UI as well to make it easier for deployment on customer site.
Manual connection
The WP8x6 supports dual-band 802.11a/b/g/n/ac Wi-Fi, please refer to the following steps to connect to the Wi-Fi networks: 1. On the LCD menu, press the Menu key and navigate to Settings Wi-Fi Settings. 2. Navigate to "Wi-Fi Networks". A list of Wi-Fi networks will be displayed. 3. Select the desired network to connect to. (Enter the correct password to connect if requested)
The handset will display a Wi-Fi icon on the main LCD menu if the connection to the Wi-Fi network is successful.

Connecting to Wi Fi Network Note WP8x6 supports connection to Wi-Fi with captive portal enabled that requires additional credentials to sign up or login before it is allowed to use Wi-Fi.
Wi-Fi Band Configuration
If 5GHz and 2.4GHz are both available, the handset will use 5GHz, but it may switch to 2.4GHz if the signal of 5GHz is poor.
Users may also specify the Wi-Fi Band to fix it or to keep it Dual Band (Automatic) under Settings Wi-Fi Settings Wi-Fi Band.
Wi Fi Band Configuration Note Wi-Fi will restart after changing the Wi-Fi band.
Quick Network Configuration
Quickly configure your Wi-Fi network on your phone using three convenient methods:
Quick Network Configuration Via Mobile Browser: Access the router's settings page via any mobile browser by managing the router and connecting the WP8x6 to Wi-Fi for straightforward configuration. Via Local Device: Adjust Wi-Fi settings directly on the device through its settings menu, offering a simple, local solution for configuring network connections without the need for additional tools or apps.
Via Mobile Browser
You can connect the WP8x6 through your mobile browser, to do that:

Go Under Settings => Quick Network Configuration => Via Mobile Browser. Scan the QR code using your mobile device.
Scan QR Code Note If you are unable to scan the QR code, Select the Option "can't scan", for the phone to display the SSID that you can connect to. Once scanned, it will redirect you to the page on your phone to manage router option
From there you can connect the WP8x6 to a Wi-Fi Network. by entering the SSID name and password

Via Local Device
Please refer to this section of the guide for detailed local device Wi-Fi connection [Manual connection]
Checking Status
Account Status
To check the SIP account status, follow these steps: 1. Press the Menu key to bring up the operation menu. 2. Use arrow keys to Reach Status menu and navigate to Account status.

The following information will be displayed:

Account Status

Item Account 1 Account 2 Account 3 (WP826/WP836 Only)

Description
Displays the information about the first account including name, number and the status of its registration.
Displays the information about the second account including name, number and the status of its registration.
Displays the information about the third account including name, number and the status of its registration.

Account Status Description
Network Status
To check the handset network information status, follow these steps: 1. Press the Menu key to bring up the operation menu. 2. Use arrow keys to reach the Status menu and navigate to Network Status, 3. You have then the possibility to view different network information such as the IP info, the Network Statistics...

Item IP Info IPv6 Info IPv4 Address Type IPv4 Address Subnet mask Gateway IPv6 Info IPv6 Address Type Wi-Fi SSID WAN MAC

Network Status Description
Displays the IPv4 address type. Displays the IPv4 address. Displays the subnet mask address. Displays the IPv4 address of the router.
Displays the IPv6 address type.
Displays the SSID that the WP phone is connected to. Displays the WAN MAC address

Highest Technical Standard Technical Standards Wi-Fi Support Band Wi-Fi Band Channel RSSI Connection Speed Security Mode
Network Statistics
DNS

Displays the Highest Wi-Fi standard supported by the WP Phone
Displays the Wi-Fi standards used currently
Displays the supported Wi-Fi Bands (2.4G, 5G, 2.4G&5G)
Displays the Wi-Fi Band supported
Displays the radio chaneel used
RSSI stands for Received Signal Strength Indicator and represents the measurement of the power level of the received Wi-Fi signal.
Shows the internet connection speed
Security mode refers to the type of encryption and authentication used to secure a WiFi network connection.
Network statistics provide data on the performance and usage of a network, including metrics like data transfer rates, packet loss, and latency, the following parameters are displayed TxPackets TxErrors Tx Error Rate Tx Dropped Tx Dropped Rate Rx Packets Rx Errors RX Error Rate RX Dropped RX Dropped Rate
Displays the primary and secondary DNS servers. Network Info Description

System Status
To check the system info, follow these steps: 1. Press the Menu key to bring up the operation menu 2. Use arrow keys to reach the Status menu and navigate to the System Status section.

The following information will be displayed:

System Status

Item

Description

Hardware H/W P/N S/N MAC Address
System Version
Time IP Geographic Information

Displays the hardware version of the phone
Displays the Part Number.
Displays the Serial Number
Displays the MAC Address of the phone.
Displays the different kind so of software versions installed based on the mode: 1. Boot 2. Core 3. Prog: this is the main phone software version 4. Locale
Includes information such as the system time and system timezone
Displays information about the phone Geographic Information, this includes : the city, language, and recommended timezone
System Info Description

CPE Status
To view the CPE status, follow these steps: 1. Press the Menu key to bring up the operation menu. 2. Use arrow keys to reach the Status menu and navigate to CPE Status.

The following information will be displayed:

CPE Status View

Item CPE link CPE STUN UDP CR

Description
CPE link refers to the connection between the customer premises equipment (CPE) and the network, detailing its status and performance.
indicates the status of the Session Traversal Utilities for NAT (STUN) functionality on the Customer Premises Equipment, used for NAT traversal and connectivity checks in VoIP and other real-time communication protocols.
indicates the status of control and reporting mechanisms related to UDP (User Datagram Protocol) traffic on the Customer Premises Equipment

TCP CR

Indicates the status of control and reporting mechanisms related to TCP (Transmission Control Protocol) traffic on the Customer Premises Equipment.
CPE Status Table

Battery Status
This option is used to display information about the battery of the phone, to view the battery status, please follow the below steps:
1. Press the Menu key to bring up the operation menu. 2. Use arrow keys to reach the Status menu and navigate to Battery Status.

The following information will be displayed:

Battery Status

Item Electricity Remaining Usage Time Battery Temp Battery Health Charge count

Description Displays the battery percentage left Displays the estimated remaining usage time of the phone Displays the battery temperature Displays the battery health Refers to the number of charge cycles completed by the battery, indicating its usage history and potentially its remaining lifespan.

Battery Status Description
Configuring the Appearance Settings
Some of the important parameters that can be defined for the phone's appearance are: the screen brightness, the LCD Timeout, and the keypad backlight, we can configure them as follows
1. Press Menu to bring up the operation menu. 2. Use the arrow keys to reach Settings. 3. Navigate to Basic Settings, and then Appearance. 4. Configures the LCD brightness, key backlight, lock screen, screen time out, and font size. 5. Press "Back" (right softkey) to save and apply the new settings.

LCD Display Configuration
Note When "LCD backlight when Missed Call" is set to "dim always" the backlight will now remain at a very low brightness while charging instead of turning off completely.

Return to Idle Screen

Press the Power Key

to quickly exit the menu and return to the previous page

When you are navigating on the handset's menu, and you receive an incoming call, the LCD screen will automatically exit the menu and you can either accept or reject the call, when the call is terminated, the LCD screen will return to the idle screen.

Register a SIP Account
The WP8x6 supports up to 2 SIP accounts for the WP816, and 3 SIP accounts for the WP826 and WP836, they can be configured either using the web GUI or via the keypad menu as described in the following section.

Register Account via Web User Interface
1. Access your handset base station web UI by entering its IP address in your favorite browser. 2. Enter your admin's username and password (default username and password: admin/ Random Password from the sticker
on the back of the unit). 3. Press Login to access your settings. 4. Go to the Accounts tab and select the account to configure. 5. In General Settings, set the following:
Account Active to Yes. Account Name: Any name to identify this specific user. SIP Server field with your SIP server IP address or FQDN. Secondary SIP Server with your secondary SIP server IP address or FQDN. Leave empty if not available. SIP User ID: User account information, provided by VoIP service provider (ITSP). Usually in the form of a digit similar to a phone number or actually a phone number.

Authenticate ID: SIP service subscriber authenticate ID used for authentication. Can be identical to or different from the SIP User ID. Authenticate Password: SIP service subscriber's account password to register to the SIP server of ITSP. For security reasons, the password field will be shown as empty. Outbound Proxy with your outbound proxy IP address or FQDN. Leave empty if not available. 6. Press Save and Apply to save your configuration.
After applying your configuration, your phone will register to your SIP Server. You can verify if your device has registered with your SIP server from its web interface under Status Account Status ("Registered" with green color when the account is correctly registered, or "Unregistered" with red when the account is not properly registered)
Register Account via LCD Menu
To register your SIP account via the LCD menu, please refer to the following steps: 1. Unlock your handset and press Menu to bring up the operation menu. 2. Use the arrow keys to reach Settings and then select the Account Settings tab. 3. Select which account you want to configure and then set the following: Enable Account to "Enable". Account Name: Any name to identify this specific user. SIP Server field with your SIP server IP address or FQDN. SIP User ID: User account information, provided by VoIP service provider (ITSP). Usually in the form of a digit similar to a phone number or actually a phone number. SIP Authenticate ID: SIP service subscriber authenticate ID used for authentication. Can be identical to or different from the SIP User ID. SIP Authentication Password: SIP service subscriber's account password to register to the SIP server of ITSP. For security reasons, the password field will be shown as ******. Voicemail Access Number: The voicemail number of your account. Display Name: The name that will be used for the caller ID name in SIP INVITE. Account Ringtone: Choose the preferred ringtone for this account. Press the "OK" softkey to apply the configuration

SIP Accounts Configuration
PHONE SETTINGS
Selecting Phone Language
The WP8x6 supports different languages. The default language of the handset is English. To change the language of the handset, please proceed as follows:
1. Press Menu to bring up the operation menu. 2. Use the arrow keys to reach Settings. 3. Navigate to Basic Settings, and then select Language. 4. Choose the desired language from the available list and press "OK" and then the phone will apply the selected language.

Configuring Phone Language

Activate/Deactivate Hands-Free Mode

Press the Hands-free key Press the Hands-free key

while making a call or on the idle screen to activate hands-free mode. again to deactivate the hands-free function.

Muting the Microphone
1. Press the button "Options" (Left softkey) during an established call and a list of the options will be displayed. 2. Choose" Mute" and press the "Select" button (left softkey / OK button) to switch on the microphone. Notes:

While muted, the icon

will be displayed on the screen.

To unmute the microphone during an established call, press the button microphone.

on the phone to switch off the

Muting the Microphone
Adjusting Speaker and Earpiece Volume
Press the volume up and down keys on the left side of your phone while you are on an established call to set the volume of the earphone/speaker. You can choose between 10 different levels. The default level is 4.
Adjust Speaker volume

Smart Noise Cancellation

This feature could let the user configure Noise Shield Technology and AI Noise Reduction to improve the audio quality, particularly in noisy environments, by reducing background noise during calls.

Noise shield is mainly used for receivers and some earphones. It can shield sounds outside a certain range and effectively isolate voices and noise outside the range.

While AI noise reduction is applicable to receivers and hands-free headsets, it processes the surrounding environmental noise and can eliminate or reduce external noise, whether speaking or not.

To configure the noise shield feature during a phone call please follow the below steps:

1. During the call, press the icon "Options".

2. Click on "Smart Noise Cancellation".

3. Set Noise Shield "Enabled" to activate the feature.

4. An icon

will appear during the call to indicate that the feature has been enabled.

Enabling Noise Shield To enable AI Noise Reduction during a phone call please follow the below steps:

1. During the call, press the icon "Options".

2. Click on "Smart Noise Cancellation".

3. Set AI Noise Reduction "Enabled" to activate the feature.

4. An icon

will appear during the call to indicate that the feature has been enabled.

Enabling AI Noise Reduction Users can also enable both Noise Shield Technology and AI Noise Reduction by following these instructions:

1. During the call, press the icon "Options".

2. Click on "Smart Noise Cancellation".

3. Set both AI Noise Reduction and Noise Shield to "Enabled".

4. An icon

will appear during the call to indicate that the features have been enabled.

Ringtones

Enabling both AI Noise Reduction and Noise Shield

Setting the Ringer Volume
To configure the desired ringer volume, proceed as follows:
1. Press Menu to bring up the operation menu and go to Settings. 2. Navigate to Basic Settings, and then select the Sounds tab. 3. Users can configure the silent and vibrate modes and also the voice ringtones by pressing the left and right arrow keys to
change repeatedly and set the desired volume. 4. Press "On-Hook" to confirm the new configuration settings.
Notes:
10 levels are supported. Level 10 is the highest. Level 5 is the default. appears when silent mode is enabled. In this mode, no ring will be played for incoming calls.

Ringer Volume
Setting the Ringtones
You can change the ringer melody for an incoming call. The device has different ringer melodies and to configure the desired melody, proceed as follows:
1. Press Menu to bring up the operation menu. 2. Use the arrow keys to reach Settings Basic Settings, and then select the Sounds tab. 3. Go to "Incoming ringtone", and choose the account that the ringtone will be applied on, then select the desired
ringtone, and press "Save" to confirm the ringtones selected and the new ringtones will be set successfully.

Calls Default Ringtone
Date and Time
On the WP8x6 the Date and time are displayed on the idle screen and it obtains the date and time from the Simple Network Time Protocol (SNTP) server by default. If your phone cannot obtain the date and time from the SNTP server, you need to configure the date and time manually. You can configure the time format and date format respectively. The handset supports

two formats for time (12 Hours or 24 Hours). To configure date and time manually
1. Press Menu to bring up the operation menu. 2. Use the arrow keys to reach Settings Basic Settings, and then select the Date and Time tab. 3. Press the "Onhook" key to apply your changes.
Date and Time Settings
Wallpaper
You can change the phone's wallpaper from the LCD settings by following these steps: 1. Press Menu to bring up the operation menu. 2. Use the arrow keys to reach Settings Basic Settings Appearance, and then select the Wallpaper tab. 3. Choose the desired wallpaper and confirm it by clicking "OK"
Wallpaper
Battery Percentage
Users can enable the battery percentage to be viewed on the battery icon: 1. Press Menu to bring up the operation menu. 2. Use the arrow keys to reach Settings Basic Settings Appearance. 3. Set "Display Battery Percentage" to Display

Battery Percentage
Reboot
To reboot the handset, please refer to the following steps: 1. On the main menu, long press the on-hook power key 2. A list of options will be displayed to choose from to either power off the phone or reboot it , choose the reboot option
Reboot
CALL OPERATIONS
Placing calls
To place calls, you can use the following mode: Earpiece mode: Press the off-hook / dial key to dial out. Speakerphone mode: Press the speakerphone key to dial out. Headset mode: Press the off-hook / dial key to dial out using a connected headset, from either a 3.5mm headset jack (only WP816) or a Bluetooth-connected headset.
During the call, you can switch the call mode by pressing the corresponding keys or connecting a headset.
Make a Call using a Line
Making calls requires the use of SIP lines. So, you should first register the SIP account to the handset beforehand, after registering the sip lines, you can choose between them while trying to make calls by pressing the "Accounts" button displayed on the call screen. Please refer to the following methods to make calls using a line:
1. Enter the desired number using the keypad.

2. Toggle between the available lines by pressing the "Account" button to choose the line for making calls. (The account name will change on the screen when press the "Account" button).

3. Press Dial key

, # (Use # as dial key" must be configured in web configuration) to initiate the call.

Note: Users can also initiate calls with hands-free mode using the Speaker key

4. To terminate the call, press the Hang-Up key

Notes:

To dial from the contacts list, choose a contact using the navigation keys and press the Dial key

When having unread voicemails on the handset, once accessing the dialing interface a stutter tone will be heard to notify users about voicemails that need to be read.

The maximum length of dialed digits is limited to 64 characters.

The duration of the call will be displayed in the lower middle of the LCD screen, with the format hh:mm:ss

Dialing from Call history
Users may use their call history entries to initiate calls. Please refer to the following steps:
1. Press Menu to bring up the operation menu. 2. Use arrow keys to reach Call History. 3. Select the desired entry and press the "Call" soft key to establish the call.

Dialing from Call History
Note In step 3, users can press the "Options" softkey followed by the "Edit&Dial" option to edit the number before initiating the call. The call history list stores the last dialed phone numbers. When the memory of the redial number list is full, the handset will automatically erase the oldest dialed number when a new number is dialed.
Dialing from Phonebook
Users may use their contacts list to initiate calls. 1. Press Menu to bring up the operation menu and use arrow keys to reach Contacts 2. Select the contact to call and press the Dial Key to initiate the call.

Dialing from the Contacts List
Direct IP Call
Direct IP Call allows two phones to talk to each other in an ad-hoc fashion without a SIP server. VoIP calls can be made between two phones if:
Both phones have public IP addresses; or Both phones are on the same LAN/VPN using private or public IP addresses; or Both phones can be connected through a router using public or private IP addresses (with necessary port forwarding or DMZ). To make a direct IP call, dial the IP address of the target. Following the below syntax (Example target IP is 192.168.1.10): Dialing 192*168*1*10 (to use 5060 port by default) Users can specify the port number as follows 192*168*1*10#5060.
Notes
To receive an IP call, user need to disable using a random port, under Web GUI Phone settings General Settings:
Set "Use Random Port" to No.
In order to make an IP call, set "Key as Send" under Account x Call Settings to "Disabled", as the pound (#) and star
key (*) will be used to dial IP addresses.
Users can customize the ringtone for direct IP calls by selecting one of the available tones under Phone Settings Call Settings Incoming.
Answering Calls
When receiving an incoming call, you can answer the call using the following steps: Earpiece mode:
Press the Dial Key to pick up the call, or the "Answer" softkey (left softkey). Speakerphone mode:
Press the Speaker Key to pick up the call in speaker mode. Headset mode:
Press Dial Key to pick up the call, or "answer" softkey (left softkey) using a connected headset.
Notes

To answer an incoming call during an established call, press the Dial Key, the Speaker Key, or the "Answer" softkey. The incoming call is answered, and the original call is placed on hold. When a missed call notification is registered on the WP8x6, users can redial the caller's number directly from the phone's main screen by pressing the Dial Key. If there are multiple missed calls from different numbers, users can use the navigation keys to select the desired number before pressing the Dial Key.
Auto Answer
Users can enable the Auto Answer feature to accept and automatically answer incoming calls.
If enabled, the WP8x6 will automatically answer incoming calls using speaker mode.
To activate/deactivate the auto answer feature:
Using LCD Menu 1. Press Menu to bring up the operation menu. 2. Use arrow keys to reach Settings Call SettingsAccount x 3. Select which account will be enabling the Auto answer feature. 4. Set "Auto-Answer" to "Enabled" to configure the auto-answer mode and press the "On-hook " button to save the
changes

Auto answer
Note Once the auto-answer call feature is enabled, an icon implying that will be displayed next to the extension number on the main phone screen
Using Web Interface 1. Access Web GUI Interface.
2. Navigate to Accounts Call Settings.
3. Set "Auto Answer" to "Yes". (By default, set to "No").

Ending Calls

To terminate the calls, press the Hang-Up key

Rejecting Calls

To reject an incoming call, press the Hang-Up key

Call Hold/Resume
During an active call, press the right softkey "Hold" to put the established call on hold. To resume the call, press the right softkey "Resume" while the established call is being on hold.

HoldUnhold Calls
Note If you press on "Options" during the established call, and then make a new call to another number, the first call will be on hold automatically and users can put up to 2 calls on hold at the same time.
Call Waiting
This feature will notify you of a new incoming call during an established call and display the incoming call information visually on the LCD screen and a call waiting tone will be heard. If this feature is disabled, the new incoming call will be automatically rejected.
This feature is enabled from the Web GUI:
1. Access Web Interface.
2. Go to Accounts Call Settings
3. Set "Enable Call Waiting " to "Yes". 4. Press the Save and Apply buttons to confirm the new settings.
Users now will be able to hear the call waiting tone and it will be visible as well on the LCD screen as displayed in the following screenshot.

Call Waiting

Do Not Disturb

You can activate or deactivate the DND mode for your accounts registered on the handset from its LCD menu, by following two methods, If DND mode is activated, all incoming calls will receive busy treatment depending on your configuration (forward to voice mail, busy tone...).

To enable or disable the DND mode :

1. Click on the key

and DND mode will be enabled.

2. Go to Settings Call Settings, from there, you can enable/disable Do Not Disturb
DND Enabled
Call Forward
The call-forward feature will allow you to forward all incoming calls to the desired number. Three possible call-forward types are available.
Forward Always: All incoming calls are forwarded to a specific number whether the phone is available or not. Forward Busy: All incoming calls are forwarded to a specific number when the phone is on a call. Forward No Answer: All incoming calls are forwarded to a specific number when the caller receives no answer.
Note The Forward Always will override all other call forward options. To enable the call forward, please refer to the following steps: 1. Press Menu to bring up the operation menu.
2. Use arrow keys to reach Settings Call Settings Account x Call Forward.
3. Select which account will be enabling the call forwarding feature and navigate to "Call forwarding". 4. Set "Call Forward" to "On" and select the call forward 5. Configure the parameters of the call forward mode and press the "Save" button.
Call Forwarding Notes
The call forwarding can be also configured from the Web GUI Accounts Call Settings.
When call forward is enabled, the call forward destination number will be displayed on the LCD home screen.

Call Transfer
The WP8x6 supports the call transfer feature, you can transfer a call to another party using one of the following ways: Blind transfer: Transfer a call directly to another party without consulting Attended transfer: Transfer a call with prior consulting.
Blind Transfer
1. Press the "Transfer" soft key during a call, and then enter the number you want to transfer the call to. 2. Press Options then choose Transfer option 3. Select Transfer then press on Blind Transfer key. 4. The call is connected to the number you specified, and the LCD screen prompts Call Transferred.

Blind Transfer

Attended Transfer

Using New Call Softkey

1. During an established call, press Options New call. 2. Choose the line and enter the number you want to transfer the call to, then press
* The initial call will be put on hold 3. Once the second call is established, press Options Transfer 4. Select the initial call on hold, and press Transfer to complete the transfer.

(Dial Key).

Using Attended Transfer Softkey

1. During an established call, press Options Attended Transfer.
2. Choose the line and enter the number you want to transfer the call to, then press the "New Call", the initial call will be put on hold
3. Once the second call is established, Press the "Transfer" key to complete the transfer.

Attended Transfer

4. The user can "swap" between the calls, to swap between the current call and the call put on hold Click on Options Swap

Speed Dial
Speed dial allows users to perform single-digit dialing to predefined numbers. This feature is particularly useful to speed up dialing frequently used or hard-to-remember numbers. A maximum of 10 speed dial numbers is allowed. For example, the digit key 2 is configured as a speed dial key and assigned the number 2001, the phone will dial out the number 2001 directly when you long press digit key 2.

Note
The speed dial number should not be set on a chosen representative number, otherwise long press will initiate a call to configured speed dial number.

To configure the speed dial (create, edit, or delete) numbers, proceed as the following steps:

1. Press Menu to bring up the operation menu and use arrow keys to reach Settings Basic Settings Key Customization

2. You have then the option to choose under which category of programmable keys you want to define the Speed Dial key, in our case we will choose the Multi-purpose key

3. Select the mode to Speed Dial

4. Select the associated account and the number to be dialed.

5. Press the "Save" softkey to save the configured speed dial numbers.

6. Once the Multi-purpose key is pressed

, the speed dial will be initiated

Speed Dial Configuration

X-Way Conference

The WP8x6 supports creating a local conference with other parties (including the handset starting the conference). To start a 3-Way conference for WP816, or a 4-Way Conference for WP826/WP836, follow the below steps:

1. Place a call to the first party and press the left softkey "Options", then select "Conference".

2. Enter the number of the second party you want to add to the conference and press

to initiate the call.

3. Once the Third-party picks up the call, the conference will be automatically initiated

Please refer to the following screenshots for more details.

X way Conference Call 4. You can split the conference between the members or kick a specific member out of the conference, please refer to the screenshots below for more details
X way Conference Call Kicking Out members

UCM Conference

X way Conference Splitting the conference

Participate in an UCM Conference Room
Users could dial the UCM conference room extension to join the conference. If a password is required, enter the password to join the conference as a normal user, or enter the admin password to join the conference as an administrator.

Join the UCM Conference Room
UCM Conference Room Call put on Hold
Voice Mail
The voice mail feature ensures that you will never miss any important messages. It permits either to leave voice mails to someone else or receive and listen to voice mails via the handset
Set Voice Mail ID
There are 2 ways to set Voice Mail Feature Code, either using the Handset Menu or Web Interface. Note: The Voice Mail Feature Code depends on the service provider or IP-PBX used. For example, if UCM6xxx is the SIP server, the Voice Mail Feature Code is *97.

Using LCD Menu 1. Press Menu to bring up the operation menu. 2. Use arrow keys to reach the Settings tab, then Go to Account settings 3. Select the desired account and configure the Voicemail ID number, then press "Save" softkey.
LCD Menu Voice Mail ID Using Web Interface
1. Access Web GUI Interface.
2. Go to Accounts Account x General Settings
3. Configure Voice Mail Access Number.
Web UI Voice Mail Access Number
Play Voice Mail Messages
1. Press Menu to bring up the operation menu. 2. Use arrow keys to reach the Voicemail tab. 3. Choose the account, press the "Select" button, and enter your Voicemail password then you can select visually and
retrieve your voice messages saved on your voicemail and listen to each voicemail. Note: this feature is compatible with UCM6xxx on v.1.0.20.6 or higher.

Playing Voicemail Messages Notes
If the VM is protected by a password, users can enter the password using the handset keypad after reaching the Voice Mail system. The password is defined on the service provider or IP-PBX side. When having unread voicemails on the handset, once accessing the dialing interface a stutter tone will be heard to notify users about voicemails that need to be read.
Users can enable/disable voicemail pop-up messages on the LCD screen from the Web UI. (Phone Settings Call Settings Others Voicemail Enable Voicemail Popup )
CONTACTS
Users can manage local contacts by adding, deleting, and modifying every single contact. Users could access contacts under the handset Menu. Please, refer to the following screenshots:
Accessing Contacts There are three different types of phonebooks under the contacts page:
Local Phonebook: This list contains all the contacts stored directly on the WP8x6 device. These are the contacts that have been manually added or imported to the phone.
LDAP Phonebook: This list includes contacts synchronized from an LDAP server. These contacts are retrieved based on the LDAP configuration set up on the WP8x6 device.
Block List: The Block List displays contacts that have been blocked. Please note that at least one contact must be blocked for this list to be visible.
Note

The contact search will be case-sensitive if the webui configuration option "Case Sensitive Search" is enabled under Applications => Contacts => Phonebook Management, the option is disabled by default.
Local Phonebook
The following operations can be done under the local phonebook screen: New contact: Under "Option", users can select "New Contact" to manually add the contact information and details. Please, see the following screenshots and table:

Adding New Local Phonebook Contact

Last Name First Name Company Number Home Number Mobile Account
Ringtone
Group Job Title Company Department

Enter the contact's last name. Enter the contact's first name.
Enter the contact's work phone number. Enter the contact's home phone number.
Enter the contact's mobile phone number. Choose the default account you want to dial with this contact. Choose a specific ringtone for the account's received calls. Choose the group you want to include your contact in it. Enter the contact's job title.
Enter the contact's company. Enter the contact's department.

Local Phonebook Options Search: Enter and search using the contact's name or number to quickly locate it. Messages: Compose and send a message to the selected contact's phone number. EditDial: Tap to dial the phone number directly from the LDAP phonebook. Block List Add: Add the selected contact to the Block List. Download: Phone will download the latest phonebook XML file. (XML Phonebook needs to be enabled from the Web UI) Delete: Users can delete a specific contact by tapping on "Delete contact". Delete All: Users can delete the whole list of local contacts by tapping on "Clear all contacts".
LDAP Phonebook
Users can perform the following actions on the LDAP phonebook page:
LDAP Phonebook Options Search: Enter and search using the contact's name or number to quickly locate it. Save as Contact: Save the selected LDAP contact to your local phonebook. EditDial: Tap to dial the phone number directly from the LDAP phonebook. Messages: Compose and send a message to the selected contact's phone number. History: View the call history associated with the selected contact.
Block List
By default, the Block List doesn't appear on the contacts page. In order for it to be visible, users need to add a contact by selecting Block List Add from the options menu in Local Phonebook or History.

Adding Contact to Block List from Local Phonebook
Adding Contact to Block List from History Once the Block List appears on the Contacts page, users can also add entries to the blacklist as such:
Adding a Bock List entry

Users can perform the following actions from the Block List options menu:
Block List Options Remove: Delete the selected entry from the Block List. Intercept Records: Shows the records of blocked calls for this contact. Remove all: Clear all entries from the Block List.
CALL HISTORY
Call history provides users access to phone call logs in different categories and helps users to make some operations directly. Call history can be accessed under the menu as shown in the following figure:

Call History
There are four different categories in the call history. Users could use the phone's right and left arrows to view the following categories: All Calls, Missed Calls, Dialed Calls, and Answered Calls.

Dial Out from Call History
Select one of the call history logs and tap on the dial key account as the call log to dial out.

to call this number directly. The phone will use the same

Call History Options

Call History Options
Append to contacts: Users can tap on this option to add the number listed on the selected call history entry to local contacts, this only applies to phone numbers that have not been saved yet. Save as Contact: Saves the phone number on call history to the contact list. Edit&Dial: Users could copy the number to the dial screen to edit it before dialing. Block List Add: Adds the selected number to the Blocklist, which will stop the phone from receiving calls from that number. Delete: Users can delete the selected call history log by tapping on "Delete". Delete all: This option helps users to clear all their call history. Details: In case the contact is already saved, the detail option will give you the possibility to view the contact's details.

MESSAGES

The WP8x6 has a built-in Instant messaging application to send/receive messages, if the SIP server supports Instant

messaging. Users can create, edit draft, and delete one or all the messages. Tap

on phone's menu to launch Instant

Messages application.

View Messages
On the Messages list screen, under Inbox tap on one of the messages using the OK button to view the Messages details.

View Messages Dialog
Reply to Message
On the same message received, the user can reply by composing the message and clicking Send

Message Reply
Create Messages
Tap on "New" in the Messages application to start composing a new message.
Create a New Message 1. Input content: Enter the message content on the next field of the screen. Tap on "Send" once finished, a "Sending"
message will prompt and the message is confirmed as sent once the "Sending" message prompt disappears. 2. Add the number to send the message to in the Recipient section. (Note: Users could click on "Add" to add existing
contacts to the Recipient list.
Delete Messages
1. On the messages list, tap on "Options" to show more options. 2. Tap on "Delete message" to delete the selected message, or on "Delete all" to delete all the messages/drafts.

Delete Message
CALL FEATURES
The WP8x6 supports traditional and advanced telephony features including call forward, call waiting, etc.

*30

Disable Caller ID. To disable caller ID:

Dial *30.