Jul 23, 2024 — ○ Parental controls (ability to set limits, or turn off internet access for specific user devices). ○ Personalized home WiFi access for your guests. ○ Up to ...3 pages
CM700. Gateway1. (Modem . WiFi Router). 3.1. Recommended. Arris. SBG8300. 1 Gbps. 100 Mbps. Base, Fast, UltraFast, and GigaFast. G34. G36. G54. Netgear. CAX30.
Equipment approved for use on the Breezeline network Breezeline customers are strongly encouraged to use an approved modem or gateway to connect to the Breezeline network. These devices have been thoroughly tested by Breezeline to ensure they will deliver the most reliable experience based on their performance and compatibility with the Breezeline network. Approved Equipment The equipment listed below has been tested and verified for compatibility with the Breezeline network. Please note that only Breezeline-provided equipment qualifies for remote and in-home technical support. Breezeline Voice customers may only use equipment leased from Breezeline. Device Type DOCSIS version Brand Model Modem1 3.1 Netgear CM1000v2 Recommended CM1100 CM1200 CM2000 CM3000 Motorola MB8600 MB8611 B12 Arris SB8200 SB8200v3 S33 Hitron CODA CODA56 Technicolor TC4400 3.0 Arris SB6190 Netgear CM600 CM700 Gateway1 3.1 Arris SBG8300 (Modem + Recommended G34 WiFi Router) G36 G54 Netgear CAX30 CAX80 CBR750 C7800 Motorola MG8702 3.0 Arris SBG600-AC2 SBG7400-AC2 SBG7580-AC Netgear C6900 C7000 C7000v2 Download Speed (max) 1 Gbps 600 Mbps 1 Gbps 600 Mbps Upload Speed (max) 100 Mbps Plan Compatibility Base, Fast, UltraFast, and GigaFast 80 Mbps Base, Fast, and UltraFast 100 Mbps Base, Fast, UltraFast, and GigaFast 80 Mbps Base, Fast, and UltraFast 1 WiFi Your WayTM is exclusively available to internet customer's using equipment provided by Breezeline. Note: Breezeline is not able to provide firmware updates for device models that are not on the Approved list. Many of them are no longer supported by the manufacturer. Rev: 06_13_24_V2 Can I purchase a modem instead of leasing one from Breezeline? Yes, but there are a few things for you to consider: Breezeline is not able to support a customer's purchased equipment, and 24-hour technical support for connection issues is only available to customers with Breezeline leased equipment. If a device is on our Customer Owned Equipment (Approved Devices) - DOCSIS 3.1, Breezeline may be able to update the device's software as long as the device manufacturer provides support for the model. I'm an existing Breezeline customer. What should I expect when I swap out my old modem with a new one? After you have plugged the coaxial cable into the modem (or gateway) and the modem (or gateway) is connected to a laptop or wireless device, launch your web browser. The following screen will appear. Just follow the steps! If the device you are trying to add is not on the Approved list the following screen will appear. Please note: Devices that are not on Breezeline's approved equipment list may not provide a reliable experience due to suboptimal performance and/or incompatibility with the Breezeline network. Depending on the equipment type and model, you may not receive the maximum download and upload speeds or WiFi performance that's available with your rate plan. Rev: 06_13_24_V2 What is the difference between a modem/ethernet gateway and a WiFi gateway? Both devices connect to the coaxial cable providing internet service to your home. A WiFi gateway has a built-in WiFi router to connect to wireless devices in your home, whereas a modem/ethernet gateway generally has from one to four ethernet ports to connect to other devices using an ethernet cable, but no WiFi capability. If you choose to use a modem/ethernet gateway you will need to purchase a separate WiFi router to also connect to wireless devices in your home. Can I purchase a modem instead of leasing one from Breezeline? Yes, but there are a few things for you to consider: Breezeline is not able to support a customer's purchased equipment, and 24-hour technical support for connection issues is only available to customers with Breezeline leased equipment. If a device is on our Customer Owned Equipment (Approved Devices) - DOCSIS 3.1, Breezeline may be able to update the device's software as long as the device manufacturer provides support for the model. When is it required to lease equipment from Breezeline? The features of Breezeline's free WiFi Your Way service are only available when using Breezeline leased equipment. The features of WiFi Your Way include: Robust internet security with intrusion detection and blocking to protect your home network and personal devices from digital threats Home network optimization to give you the best WiFi experience in every corner of your home. Parental controls (ability to set limits, or turn off internet access for specific user devices) Personalized home WiFi access for your guests Up to one free extender (if needed) for coverage expansion, with automatic signal adjustment and prioritization as your wireless devices change locations. Use of the WiFi Your Way Home smartphone app to manage your home network If you have fiber service (Fiber Fast, Fiber UltraFast, Fiber GigaFast) from Breezeline, leased equipment is required. I have StreamTV service. Does that make a difference? If you choose to bring your own equipment, bear in mind that each television will need to be connected directly to the modem via an ethernet cable or through your own WiFi router. If you have more than one television, we highly recommend that you lease a Breezeline state-of-the-art modem or gateway. We recommended leasing equipment from Breezeline to get the best StreamTV experience. Rev: 06_13_24_V2Skia/PDF m128 Google Docs Renderer