COSTWAY Ice Maker EP25064US USER'S MANUAL

THIS INSTRUCTION BOOKLET CONTAINS IMPORTANT SAFETY INFORMATION. PLEASE READ AND KEEP FOR FUTURE REFERENCE.

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Do NOT return this item. Contact our friendly customer service department for help first.

E-mail: US: cs.us@costway.com, UK: cs.uk@costway.com

Before You Start

IMPORTANT SAFETY INSTRUCTIONS

Your safety and the safety of others are very important. We have provided many important safety information manual for your appliance. Always read and obey all safety messages.

This is the safety alert symbol: ?

All safety messages will follow the safety alert symbol and the word "DANGER" or "WARNING".

DANGER

You may be killed or seriously injured if you don't immediately follow instructions.

WARNING

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.

PREPARING YOUR ICE MAKER FOR USE

IMPORTANT SAFETY TIPS

When using electrical appliances, basic safety precautions should be followed to reduce the risk of fire, electric shock, and injury to persons or property. Read all instructions before using any appliance.

WARNING: This appliance must be earthed.

GETTING TO KNOW YOUR UNIT

1. Control Panel:

A. Timer/clean button

Quickly press this button once, to enter the Timer setting program; And press this button for more than 5 seconds, to enter the Cleaning program.

B. ON/OFF button

When the unit is off, press this button to turn on the unit; When the unit is making the ice cube, press this button for more than 5 seconds, the unit will switch to ice harvest process by force.

C. LCD Display window

  1. Ambient temp and ice making countdown symbol: when display show <M>, ice making countdown, when display show <°F>, means ambient temp.
  2. Ice cube symbol: when the symbol is rotating, the unit is making ice cube, when the symbol flash, the unit is ice harvest.
  3. Automatic self-cleaning symbol display
  4. ON/OFF symbol.
  5. Error code E1-Ambient temp sensor breakdown. E2 - water temp sensor breakdown. E- Means ice making anomaly or the refrigerant leaked.
  6. Lack water warning symbol.
  7. Ice full warning symbol.
  8. Time setting display area. When show <H>, timer unit ON/OFF, when show <M>, setting ice making time.

D. Ice making and timer reduce.

E. Ice making and timer increase.

2. Unit Components:

Diagram Description: A line drawing of the ice maker with numbered callouts pointing to its components: 1. Control Panel, 2. Ice basket, 3. Evaporator, 4. Water separator pipe, 5. Unit top cover, 6. Cover for the water reservoir, 7. Support seat for water bottle, 8. Hot Air Outlet, 9. Water draining cap, 10. Ice scoop. A separate diagram shows the control panel layout with buttons labeled TIMER/CLEAN, ON/OFF, and indicators A, B, C, D, E, and numbers 1-8, displaying symbols like M, °F, H, E1, E2.

OPERATING PROCEDURES & MAINTENANCE

UNPACKING YOUR ICE MAKER

  1. Remove the exterior and interior packaging. Check that ice basket and ice scoop is included. If any parts are missing, please contact our customer service.
  2. Clean the interior with lukewarm water and a soft cloth. Take out the ice basket and clean it.
  3. Find a location for your ice maker that is protected from direct sunlight and other sources of heat (i.e.: stove, furnace, radiator). Place the ice maker on a level surface. Make sure that there is at least 6 inches of space between the back and sides of your ice maker and the wall.
  4. Allow one hour for the refrigerant fluid to settle before plugging ice maker in.
  5. This ice maker must be positioned where the plug is accessible.

WARNING: fill with portable water only.

CONNECTING YOUR ICE MAKER

? DANGER: Improper use of the grounded plug can result in the risk of electrical shock. If the power cord is damaged please call our customer service.

  1. This unit should be properly grounded for your safety. The power cord of this appliance is equipped with a three-prong plug which mates with standard three prong wall outlets to minimize the possibility of electric shock.
  2. Plug your appliance into an exclusive, properly installed, grounded wall outlet. Do not under any circumstances, cut or remove the third (ground) prong from the power cord. Any questions concerning power and/or grounding should be directed toward a certified electrician.
  3. This appliance requires a standard 110-120 volt, 60 Hz electrical outlet with three-prong ground.

CLEANING AND MAINTAINING YOUR ICE MAKER

Before using your ice maker, it is strongly recommended to clean it thoroughly.

  1. Take out the ice basket.
  2. Clean the interior with diluted detergent, warm water and a soft cloth.
  3. Then use the water to rinse the inside parts, and drain out the water from the draining port by unplugging the Water drainage cap at the bottom.
  4. The outside of the ice maker should be cleaned regularly with a mild detergent solution and warm water.
  5. Dry the interior and exterior with a soft cloth.
  6. When the machine is not in use for a long time, open the water drain cap to drain water completely out from the water reservoir.

After using your ice maker for a long time, we also suggest you should clean your unit. Especially to the water separator pipe and the water filters, you must clean them periodically.

  1. If the water separator pipe is blocked and there is no water flowing down when you listen the compressor and the water pump inside is still working, please turn off the unit first and disassemble this pipe down, and clean it. Clean the each hole on the pipe wall displayed in the following picture. After cleaning, install back the water separator pipe and be sure the right terminal of the pipe connected to the silicone pipe well and as original.

Diagram Description: A close-up line drawing of the water separator pipe, showing multiple small holes along its length, and a connection to a silicone pipe. It also shows the Evaporator.

  1. For both of the water tank and the big water reservoir, clean them with diluted detergent, warm water and a soft cloth. Then use the water to rinse the inside, and drain out the water from the draining port by unplugging the Water drainage cap at the bottom. It will help you keep the unit and ice-cube hygienic, and also make the unit work normally.
  2. When cleaning, if find that the ice cube left on the evaporator and can not be taken out easily, you can turn on the unit to let the unit enter the ice making process, then press "ON/OFF" button for more than 5 seconds to let the unit start ice harvest process to melt the ice cube. It will help you remove the hard ice cube.

How to drain out the water from the internal tank and big water reservoir completely

Since the water in the big reservoir is blocked by the drain valve, if you want to drain away all the water, please plug in the unit, but do not start the unit. Then remove the drain port cap at the back and wait a few minutes for all the water to flow out.

USING YOUR ICE MAKER

Operation panel and display area

Diagram Description: A diagram showing the layout of the control panel and LCD display, with callouts for OPERATION AREA, DISPLAY AREA, and specific buttons/indicators like TIMER/CLEAN, ON/OFF, +, -, M, °F, H, E1, E2.

  1. Remove the cover of the water reservoir and pour potable water into water reservoir. And be sure to keep water level below the max. level with FULL mark displayed in following picture.

Diagram Description: A simple drawing of the water reservoir cover with the word "FULL" marked on it.

Warning: Do not pour the water into the internal water tank located underneath the ice basket. This tank is not big enough and will effect the ice making performance.

  1. How to turn on the unit: Plug the unit, electric power symbol < ● > will start to flash, and the present ambient temperature will display at top left corner of the displaying window, for example, " 80°F" means the 80°F ambient. Again press the "ON/OFF" button to start the unit, first the water will flow into the water tank to the standard water level, then the compressor start to run to make ice-cube, at same time, power symbol< ● > will change to display always and ice-cube symbol < ● > will be rotating state, the ambient temperature display will disappear. After some minutes of ice-making duration, the flashing digit will display in the the ambient temperature displaying area, for example, the flashing digit "10M" means that it will take 10 minutes to complete this time ice-making process.
  2. When ice maker harvest, symbol < ● > flash, the water will flow from top water reservoir to bottom water tank through solenoid valve, the symbol < ● > will be on, when the water in the bottom water tank is full, the symbol < ● > will be off, then the next ice making cycle starts again. When there is no water in the water reservoir, the symbol < ● > will keep on. Turn off the unit and fill water again, then restart the unit to make ice cube. Or fill water directly and wait 20mins, the unit will restart.

Remark: The ice making cycle lasts about 13 to 25 minutes, depending on the ambient temperature. And for the first time, according to the initial water temperature, ice-making last time will be a little longer. In the extreme hot room temperature, ice-making time may be vary a lot, but it will not exceed 35 minutes.

If you think the ice cube is not thick enough, during ice making, press the<+>or<->to set the ice making lead time. Press one time and the ice making cycle will increase or reduce one min, 6min most. This can only start from the new cycle.

  1. When Ice Full symbol < ● > is on, the unit will stop, take out the ice cube inside, the unit will start working again.
  2. If press the button <ON/OFF> more than 5s, when the ice maker is working, the unit will start harvest. Press button <ON/OFF>, the unit will turn off.
  3. Timer Setting: In the standby state, the time can be set. If the unit is starting making ice, then the timer function is off. Press the <TIMER> button, the display will show <1H>, and then press <+> and <-> to set the time. During the setting, the H is flash, after 5s, the H will keep on and unit will in your Timer setting.
  4. Water Drainage: Take off the water draining cap at the bottom of the unit, then drain the inside water. It is better to change water every 24hours and clean the unit every 3 days.

Automatic self-cleaning program

Start the self-cleaning program: Plug on the unit, press "TIMER/CLEAN" button on control panel for more than 5 seconds, to enter the self-Cleaning program need 20 minutes. The symbol ● rotates on display screens, time count down area displays 20M.

Cancel the self-cleaning program: It takes about 20 minutes to complete one self-cleaning program. When the program is over, the system will be in off-state automatically. And also you can press the "ON/OFF" button on control panel to cancel the self-cleaning program by force.

TROUBLESHOOTING

Warning

Troubleshooting Table

PROBLEMPOSSIBLE CAUSESOLUTION
Lack of water < ● > is onToo much ice cube in the basketTurn off the unit and add water to <FULL> level, then re-start the unit.
The water reservoir has water, but < ● > is onThe inlet solenoid valve breakdownRemove the ice cube in the basket. Need the technical service person to maintain.
<E1> is onAmbient temp sensor breakdownThe unit can still work, change a new sensor.
<E2> is onWater temp sensor breakdownThe unit can still work, change a new sensor.
No water in the water Separator pipeThe holes are blocked. Water filter block.Use slim wire to prick each hole, till the water can flow out easily. Clean the water filter.
Ice cube thick and can't Drop downIce making cycle too longPress <-> to reduce the ice making time.
Ice cube thinAmbient temp too high. Water temp too high.Move the unit to cool place. The water temp should be no more than 25℃ (77℉).
Ice making shortAmbient temp is high or the Water temp is highPress <+> to increase the ice making Time. Move the unit to somewhere ambient Temp lower than 30℃ (86℉), fill cool water.
Unit work but no ice cubeRefrigerant system leakage. Refrigerant system block.Need the technical service person to maintain. Need the technical service person to maintain.

TECHNICAL PARAMETERS & CIRCUIT DIAGRAM

TECHNICAL PARAMETERS

ModelEP25064US-SL
Protection TypeI
Power115V/60Hz
Ice Making Current2.2A
Ice Harvest Current2.5A
RefrigerantR290 1.13Oz/32g
Design Pressure
High Side260Psig
Low Side88Psig
Net Weight9.5kg
EnclosureStainless

CIRCUIT DIAGRAM

Diagram Description: A complex electrical schematic diagram labeled "ELECTRICAL DIAGRAM FOR ICE-MAKER". It shows components like POWER SUPPLY, COMPRESSOR, Solenoid Valve, DC Water Pump, DC Fan Motor, control panel, various sensors (water temp, room temp), relays, and switches connected by lines representing wires.

Conclusion

Welcome to visit our website and purchase our quality products! With your inspiring rating, COSTWAY will be more consistent to offer you EASY SHOPPING EXPERIENCE, GOOD PRODUCTS and EFFICIENT SERVICE!

US office: Fontana, California

UK office: Ipswich

Diagram Description: An illustration of a laptop computer displaying the COSTWAY logo.

5 Star Rating

We would like to extend our heartfelt thanks to all of our customers for taking time to assemble this product and giving us valuable feedbacks.

THANK YOU

Models: EP25064US, EP25064DE-SL, EP25064US Countertop Ice Maker, Countertop Ice Maker, Ice Maker, Maker

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