NuStep T5/T5XR Recumbent Cross-Trainer

Thank you for purchasing the NuStep T5 or T5XR Recumbent Cross-Trainer. This device is designed for general fitness improvement, physical therapy, cardiovascular rehabilitation, and sports medicine.

The T5 and T5XR represent NuStep's commitment to continuous improvement, customer satisfaction, and the pursuit of class-leading quality. NuStep, as a customer-focused company, has incorporated feedback from healthcare professionals, fitness experts, and home users to enhance its products.

Key Features and Improvements:

NuStep is a pioneer in developing safe, effective, and user-friendly total-body exercise systems. NuStep products are used in healthcare facilities, wellness centers, and senior living facilities worldwide, helping millions of users improve their health and well-being.

Safety Precautions

Warning Symbols:

  • Warning: Indicates a potentially hazardous situation which, if not avoided, could result in death or serious injury.
  • Caution: Indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injury.
  • Note: Indicates important information related to the product.

General Safety Guidelines:

  • Read this manual carefully before using the product.
  • Consult a physician before starting any exercise program, especially if you have pre-existing health conditions.
  • Do not use the equipment if you feel dizzy or experience any discomfort.
  • Ensure proper footwear and clothing are worn during exercise.
  • Keep children and pets away from the equipment during use.
  • Do not attempt to move or lift the equipment alone; it requires two people.
  • Do not insert any objects into the openings of the equipment.
  • Do not use the equipment outdoors.
  • Ensure the equipment is placed on a level and stable surface.
  • Use only the provided AC adapter.

Setup and Placement

Refer to the included T5/T5XR Shipping and Setup Guide for detailed unpacking and setup instructions. Ensure adequate space around the unit: at least 61 cm (24 inches) on the sides and 30 cm (12 inches) in front and back. Allow more space if using a wheelchair.

Using the AC Adapter

The T5/T5XR is designed for internal power but may require the AC adapter for low-intensity workouts (below 60 steps/minute). The AC adapter jack is located on the front of the unit.

T5 Components

Key components include the console, grab ring, arm, arm lock lever, armrest, foot pedal, stride lock, seat adjustment levers, and leveling feet.

T5 Stride Lock®

The Stride Lock® feature allows you to lock the arms and pedals for stability during entry and exit, and for easier seat and arm adjustments. To use:

  1. Pull the arm grips to move the arms and pedals to the desired position.
  2. Press the Stride Lock button to lock the arms and pedals.
  3. Press the Stride Lock button again to unlock.

Note: Do not use the Stride Lock while the arms and pedals are in motion.

1-2-3-GO!

Follow these steps to get started:

  1. Adjust Seat Distance: Pull the front seat adjustment lever and slide the seat so your legs are nearly fully extended with a slight bend in the knees.
  2. Adjust Seat Back Angle (T5XR only): Pull the center seat recline lever and adjust the seat back to a comfortable position.
  3. Adjust Handlebar Distance: Pull the blue adjustment lever to unlock the arm handles and adjust them so your elbows are slightly bent when your arms are extended. Lock the lever by pushing it down.
  4. Adjust Arm Rotation (T5XR only): Pull the blue adjustment lever to unlock the arms and rotate them inward or outward. Lock the lever once the desired position is set. Each increment represents a 10-degree rotation.

Adjusting Your Position

Ensure your legs and arms are slightly bent when fully extended for optimal biomechanics. Avoid overextending.

Rotating Seat Operation

Pull the rear rotation adjustment lever to rotate the seat for easier entry and exit. The seat rotates 360° and locks at 45° intervals.

Foot Pedal Operation (T5XR Optional Feature)

Release the foot pedal lock and set the angle in one of three positions.

Console Operation

The NuStep T5 console features an auto on/off function. Simply moving the arm handles or foot pedals will turn the console on. It will automatically shut down after three minutes of inactivity. Pressing any button or moving the arms/pedals will initiate the Quick Start program.

  • A. Information Center: Accesses setup screens for user data.
  • B. Soft Key Buttons: Select options and change displayed information.
  • C. Arrow Buttons: Adjust values or resistance.
  • D. Quick Start: Begins a workout immediately, bypassing setup.
  • E. Reset: Performs a hard reset of all data.
  • F. Enter: Confirms selections and inputs data.
  • G. Info Button: Provides context-sensitive information.
  • H. Standby Power Indicator: Shows power status.

Program Overview

The NuStep T5 offers several workout programs:

  • Quick Start: Begins a workout immediately.
  • Manual: Allows manual adjustment of resistance.
  • Profile: Offers five levels of interval training.
  • Pace Partner: Compete against a virtual partner based on METs, watts, or SPM.
  • Target Heart Rate (THR) (T5XR Optional): Adjusts resistance to maintain a target heart rate.
  • Constant Speed (T5XR Only): Maintains a set step rate (SPM).
  • Constant METs (T5XR Only): Maintains a set level of metabolic equivalent (METs).
  • Exercise Protocol (T5XR Only): Designed for clinical settings, with progressive resistance.
  • Home Mode/Last Workout: Allows selection of previous workouts.

Data Display and Export

Access cumulative product statistics, user statistics, and individual workout data through the Manager Mode. To export data:

  1. Insert a USB flash drive into the console.
  2. Navigate to the desired screen (Cumulative Product Statistics, Cumulative User Statistics, or User Tracking) and press the 'Write To Flashdrive' soft key.

Cumulative Product Statistics: Displays overall product usage, software version, etc.

Cumulative User Statistics: Shows a summary of usage for all users.

User Tracking: Displays and allows export of the last 200 individual workouts. You can enable User Tracking in Manager Mode to input a Personal Identification Number (PIN) for each workout.

Data Logging

The Data Logging feature, when enabled in Manager Mode and with a USB flash drive connected, saves incremental workout data every 20 seconds. This data is exported as a comma-delimited text file named 'user.txt'.

Manager Mode

Manager Mode allows authorized personnel to change factory default settings. To enter Manager Mode:

  1. Press the 'How To Use' soft key.
  2. Navigate to 'Contact & Product Info' using the down arrow and press Enter.
  3. Press and hold the second and fourth soft keys, then press Enter.
  4. Select 'Usage Menu' from the Manager Mode Menu.

Within the Usage Menu, you can view statistics, change factory defaults, restore defaults, or access diagnostic data.

  • Change Factory Defaults: Customize settings like age, backlight, language, etc.
  • Restore All Factory Defaults: Resets all settings to their original factory state.
  • Diagnostic Data: Accesses diagnostic information.

Manager Mode Settings

SettingDefaultRange/Options
Backlight - LCD71-10 (10 is brightest)
Yards/Pounds vs. Meters/KilogramsEnglishSelect between Imperial and Metric units.
Exercise ProtocolOffEnable/disable Exercise Protocol programs.
Goal: Calories1885-3,500 Calories. Sets the most likely value displayed during setup.
Goal: Distance2.250.16-16 km (0.1-10 miles). Sets the most likely value displayed during setup.
Goal: Time401-99 minutes. Sets the most likely value displayed during setup.
Home ModeOffEnable/disable Home Mode.
LanguageEnglishChinese, Danish, Dutch, English, French, German, Italian, Japanese, Spanish.
METs2.61.0-27.0 METS
Volume (General, Event, THR Alarm, All Steps)General: Low, Event: Low, THR Alarm: Medium, All Steps: OffAdjust volume for general sounds, important events, THR alarms, and step sounds.
Steps Per Minute10025-200 Steps/minute.
THR0.700.55-0.90. Used to calculate target heart rate. Based on ACSM guidelines.
Time FunctionElapsed TimeDisplays elapsed or remaining workout time. Time and date can be adjusted to any time zone.
Tracking ModeOffEnable/disable User Tracking.
Warm-up/Cool-down12.5%Sets the percentage of workout time for warm-up and cool-down phases (5-12.5%). Default is 12.5% warm-up, 75% workout, 12.5% cool-down.
Watts6025-400 Watts.
Weight82 kg (180 lbs)T5: 34-227 kg (75-500 lbs). T5XR: 34-272 kg (75-600 lbs).
Display WorkoutCalories, DistanceSelect between Calories, METs, Distance, or Steps for display.

Maintenance

The NuStep T5/T5XR is designed for low maintenance. Regular cleaning is recommended to prolong product life.

  • Console: Clean weekly with a soft cloth.
  • Frame and Covers: Clean weekly with a soft cloth.
  • Seat: Clean weekly with a soft cloth.

* Use a non-abrasive spray cleaner and a soft cloth for cleaning.

Troubleshooting

MalfunctionPossible CauseCorrective Action
Heart rate not displayed when wearing Polar chest strap (optional).Chest strap electrodes are not sufficiently wet.Wet the electrodes.
User is not wearing a chest strap with a cord.Contact NuStep to order a corded chest strap transmitter.
Chest strap transmitter battery is dead.Contact Polar USA for assistance. Visit www.polarusa.com.
Chest strap transmitter electrodes are not in direct contact with the skin.Refer to the user manual for correct placement of the chest strap transmitter.

Serial Number

The serial number can be found on the bottom right rear of the unit or on the console display.

Regulatory Information

The unit's serial number label on the bottom right rear of the unit contains regulatory information, including:

  • Authorized European Representative (A)
  • Nationally Recognized Testing Laboratory (NRTL) Mark (B)
  • Electrical Safety Type B (C)
  • Refer to warnings (D)
  • Refer to instructions (E)
  • WEEE Directive Mark (F)
  • CE Mark (G)
  • RCM Mark (H)
  • Standards (I)

Product and Service Inquiries

Step 1: Identify the problem. Understand the nature of the issue reported by the user.

Step 2: Verify the problem. Inspect the cross-trainer and determine if replacement parts are needed.

Step 3: Record the following information: Serial Number, Total Hours, Total Steps, Firmware Version, LCB Version. Access this information via the 'Cumulative Product Statistics' screen.

Step 4: Contact Customer Service. Provide your serial number and details of the issue. Contact information:

  • E-mail: support@nustep.com
  • Phone: 800-322-2209 or 734-769-3939
  • Website: www.nustep.com

For customers outside the US and Canada, contact your local NuStep distributor.

T5 Warranty

View or print warranty information online at www.nustep.com. For warranty questions, contact Customer Service at 800-322-2209 or support@nustep.com. Customers outside the US and Canada can obtain warranty information from their local retailer.

Technical Data

  • Maximum User Weight: T5: 227 kg (500 lbs); T5XR: 272 kg (600 lbs)
  • User Height Range: 137.16 cm - 200.66 cm (4'6" - 6'7")
  • Equipment Weight: T5: 129 kg (285 lbs); T5XR: 134 kg (295 lbs)
  • Dimensions (L/H/W): 185 cm (73 in) / 117 cm (46 in) / 76 cm (30 in)
  • Sealed Lead-Acid Battery: 12 V, 7.0 Ah (Part No. 50216)
  • Alkaline Batteries: 2 AA batteries (Energizer EN91) (Part No. 41224). Remove batteries if the unit will not be used for several months.
  • USB Port: For data transfer via USB flash drive.
  • Standards: ANSI/AAMI ES60601-1, CAN/CSA-C22.2 No. 60601-1, IEC/EN 60601-1, IEC/EN 60601-1-2, IEC/EN 60335-1, EN 20957-1, EN 957-8 Class SB.
  • Generator Resistance: 0-1,400 Watts.
  • Brake System, Step Action, and Watt Test Parameters: Refer to Appendix A.
  • AC Adapter (Optional): Model (Ault/SL Power MENB1020A1572B02, ME20A1503B01 or ME20A1572B02). Output: 15V DC @ 1.2A. Input: 100-240V, 50-60Hz, 400 mA.

Battery Replacement

Tools required: 3mm Allen bit, 8mm socket, ratchet, and extension.

  1. Disconnect the AC adapter from the outlet.
  2. Remove the front trim cover screws and the cover.
  3. Remove the screws from the upper right cover and remove the cover.
  4. Remove the two lock nuts.
  5. Disconnect the battery cables.
  6. Remove the battery.
  7. Reverse the procedure to install the new battery. Ensure correct polarity (+/-) for the red and black cables.

Caution:

  • Do not dispose of batteries in fire; they may explode.
  • Do not open or disassemble batteries; the electrolyte is harmful.
  • Remove jewelry before replacing batteries to prevent injury from electrical hazards.
  • Use only batteries of the same type and rating as the original.
  • Dispose of batteries according to local recycling regulations.

Explanation of Safety Symbols

Type of Protection / TypeClassification / Identification / WarningDisplay Symbol
Protection against electric shockClass II equipment[symbol of double square]
Degree of protection against electric shockType B[symbol of B in a circle]
Protection against liquid ingressProtectedNone
Safety in flammable anesthetic mixture with air, oxygen, or nitrous oxideNot applicableNone
Mode of operationContinuousNone
Information regarding electromagnetic emissions and immunity, and environmental guidelinesNuStep T5 and T5XR Recumbent Cross-Trainers are intended for internal use only. Electromagnetic radiation and RF emissions are very low and unlikely to interfere with nearby electronic devices. Refer to the EMC (Electromagnetic Compatibility) table. IEC 60601-1-2 requires a warning regarding EMC. External power supplies or battery chargers must meet specific requirements as listed in the technical data section.None

Explanation of Safety Symbols (Continued)

Type of Protection / TypeClassification / Identification / WarningDisplay Symbol
Disposal of equipment at end of lifeNuStep T5 and T5XR Recumbent Cross-Trainer electronic circuits and sealed lithium coin cells, sealed lead-acid batteries must be disposed of according to local waste disposal and recycling regulations.None
Environmental conditions for transport/storage (also indicated on cardboard)NuStep T5 and T5XR Recumbent Cross-Trainer: a) Transport/Storage: -10° to 50°C; Humidity up to 95% (non-condensing); 20-107 kPa. b) Operating Environment: 5° to 40°C; Humidity up to 85% (non-condensing); 60-107 kPa.None
Method of isolating equipment from powerThe NuStep T5 and T5XR Recumbent Cross-Trainer is isolated by unplugging the unit from the wall outlet. The power source has an isolation transformer and a fusible link.None
Power IndicatorWhen the NuStep T5/T5XR Recumbent Cross-Trainer is connected to power and not in use, the standby power indicator will blink during charging. Once charging is complete, the indicator will be solid.[power symbol]

EMC (Electromagnetic Compatibility) Table

Guidance and Manufacturer's Declarations - Electromagnetic Emissions

The NuStep T5 and T5XR Recumbent Cross-Trainer equipment is intended for use in the electromagnetic environment specified below. The customer or user of the NuStep T5 or T5XR Recumbent Cross-Trainer should assure that it is used in such an environment. Basic performance characteristics are not affected.

TestsIEC 60601 Test LevelCompliance LevelElectromagnetic Environment Guidance
Conducted RF disturbance3 Vrms3 VrmsPortable and mobile RF communications equipment should be used no closer to any part of the NuStep T5 Recumbent Cross-Trainer, including cables, than the recommended separation distance calculated from the equation applicable to the transmission frequency. Recommended separation distance: d = 1.2 √P (for 80 MHz to 800 MHz). d = 2.3 √P (for 800 MHz to 2.7 GHz). P is the maximum rated power of the transmitter in Watts (W) according to the transmitter manufacturer and d is the recommended separation distance in meters (m). Field strengths from fixed RF transmitters, as determined by an on-site electromagnetic survey, should be less than the applicable RF compliance level. Interference may occur in the vicinity of equipment marked with the following symbol: [symbol of radiating waves].
Radiated RF disturbance3 V/m3 V/mFloors should be of wood, concrete or ceramic tile. If the floor is covered with synthetic material, the relative humidity should be at least 30%. The quality of the mains power supply should be that of a typical commercial or hospital environment.
Harmonic EmissionsClass BNuStep T5 Recumbent Cross-Trainer uses RF energy only for its internal function. Therefore, its RF emissions are very low and unlikely to cause interference with nearby electronic equipment. NuStep T5 Recumbent Cross-Trainer is suitable for use in all establishments.
Voltage Fluctuations/Flicker EmissionsNot applicable (for rated power up to 75 W). Voltage fluctuations are unlikely to cause significant issues.The quality of the mains power supply should be that of a typical commercial or hospital environment.

Note 1: For 80 MHz and 800 MHz, the higher frequency applies. Note 2: These guidelines may not apply in all situations. Electromagnetic propagation is affected by the absorption and reflection of structures, objects, and people. Note 3: This equipment complies with IEC 60601-1-2, Section 8.10, Table 9 regarding immunity to RF fields. Note 4: If high ESD levels occur, they will not affect basic safety or basic performance.

EMC (Electromagnetic Compatibility) Table (Continued)

TestsIEC 60601 Test LevelCompliance LevelElectromagnetic Environment Guidance
Electrostatic Discharge (ESD)± 8 kV contact± 8 kV contactFloors should be wood, concrete or ceramic tile. If the floor is covered with synthetic material, the relative humidity should be at least 30%.
± 15 kV air± 15 kV airThe quality of the mains power supply should be that of a typical commercial or hospital environment.
Electrical Fast Transient/BurstPower line ±2kVPower line ±2kVThe quality of the mains power supply should be that of a typical commercial or hospital environment.
Surge±1kV (differential mode)±1kV (differential mode)The quality of the mains power supply should be that of a typical commercial or hospital environment. If the user requires uninterrupted operation during mains power interruptions, the NuStep T5 Recumbent Cross-Trainer is powered by an internal battery.
±2 kV (common mode)±2 kV (common mode)Power frequency magnetic fields should be at levels typical of a typical commercial or hospital environment.
Voltage Dips, Short Interruptions, Voltage Variations on Power Input Lines0% UT, 0.5 cycles0% UT, 0.5 cycles
0% UT, 1 cycle0% UT, 1 cycle
70% UT, 25/30 cycles70% UT, 25/30 cycles
0% UT, 250/300 cycles0% UT, 250/300 cycles
Power Frequency Magnetic Field30 A/m30 A/m

Note 1: High ESD levels, even if they occur, will not affect basic safety or basic performance. Note 2: UT is the a.c. supply voltage prior to application of the test load.

US FCC and IEC/EN 55011 Compliance

US FCC Compliance Statement: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

IEC/EN 55011 Compliance Statement: This equipment complies with IEC/EN 55011 Group 1, Class B. Group 1 includes all equipment in which the RF energy is intentionally generated and used in the form of electromagnetic radiation for material treatment. Class B equipment is suitable for use in domestic establishments and in domestic building connected directly to the low-voltage power supply network that supplies buildings used for domestic purposes.

Trademarks: The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. NuStep, LLC's use of these marks is under license. Other trademarks and trade names are those of their respective owners.

Appendix A

Brake System: The T5/T5XR models feature both speed-dependent and non-speed-dependent brake resistance, depending on the program type. Target Heart Rate, Constant Speed, Constant Power, and Exercise Protocol programs are speed-dependent. All other programs are non-speed-dependent. Refer to the Program Overview section for program descriptions.

Step Action: The T5/T5XR models feature a step action with a step range of 5 to 21.5 cm (2 to 8.5 inches).

Watt Test Parameter Display: The displayed wattage represents the user's energy expenditure. Wattage is calculated in real-time based on workout conditions. This calculation is based on a formula derived from the machine's mechanical parameters and actual test data on how the user rides. Key mechanical parameters influencing this calculation include the inertia of each moving part, the resistance level setting, and the rotational speed of the hybrid brake generator. The formula was validated by comparing the displayed values with measured power generated by multiple users of various ages, weights, and genders, using an average 8-inch step. The comparison of displayed values and measured values was performed at 7 step speeds ranging from 40 to 160 steps per minute for each of the 15 resistance levels. The displayed wattage is not affected by body parameters such as weight.

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