QCY Crossky C30 Ear Clip Bluetooth Earbuds
Please download the QCY APP for a more convenient user experience before use.
Overview
The QCY Crossky C30 are ear clip Bluetooth earbuds. They feature a charging case and a Type-C cable.
Key Components:
- Earbuds (Left and Right) with LED indicators, touch panels, sound holes, and pogo pins.
- Charging case with a Type-C port.
- Type-C cable.
Note: Above pictures are for reference only; actual items may vary.
How to Connect
First-time connection:
- Pick up both earbuds, remove the isolation films, and place them back in the case to activate.
- Pick them up again.
- On your phone, search for "QCY Crossky C30" and tap to connect.
To remove the film: Gently pull the isolation film from the earbuds.
Factory Reset
(Try these steps if the earbuds cannot be connected)
- Disconnect the earbuds from your device.
- Pick them up, then touch both panels 5 times within 30 seconds. The LED will blink white 5 times.
Refer to "How to Connect" after resetting them to factory settings.
Multi-Point Connection
The earbuds can connect to two devices simultaneously.
- Power on the earbuds; they will automatically become connectable to a device. On Device A, search for "QCY Crossky C30" and tap to connect.
- Turn off Device A's Bluetooth. The earbuds will become connectable again.
- On Device B, search for "QCY Crossky C30" and tap to connect.
- On Device A, tap "QCY Crossky C30" to reconnect. The earbuds are now connected to both devices.
LED Indicators
LEDs on Earbuds:
LEDs glow solid red when earbuds are charging and turn off once fully charged.
LED on Case:
- Charging: LED blinks white.
- Top-up: LED glows solid white.
How to Wear
Proper wear ensures optimal call and playback experience.
- Place the earbud on your auricle, push it down as shown in the diagram, and adjust for a comfortable fit.
- Adjust the angle so the sound hole points towards your ear canal.
Improper wear may result in poor call quality and playback experience.
Functions
- Power-on: Open the lid and pick up the earbuds, or keep touching the panels for 1.5 seconds.
- Power-off: Place the earbuds back into the charging case.
- Answer/end call: Double-touch either panel.
- Ignore call: Keep touching either panel for 1.5 seconds.
- Pause/resume playback: Double-touch either panel.
- Skip track forward: Triple-touch the right panel.
- Voice assistant: Triple-touch the left panel.
Other functions, such as skipping tracks backward, gaming mode, or spatial sound, can be configured in the QCY APP.
Warranty
Your QCY product is covered by a one-year limited manufacturer warranty from the date of delivery. Please retain your purchase receipt. For defects occurring due to quality issues within the warranty period, please bring both the warranty card and the purchase receipt to an authorized dealer for complimentary replacement services.
Warranty Information:
Model Number: | |
Date of Purchasing: | |
User's Name: | |
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The manufacturer's warranty is void under the following circumstances (but not limited to):
- Improper or inadequate maintenance or modification.
- Accident, misuse, abuse, contamination, or other external causes.
- Use of unspecified adapters and accessories.
- Malfunctions or damages resulting from natural disasters, earthquakes, lightning, abnormal voltage, or environmental factors.
- Damages that occur as a result of failure to follow the instructions.
FCC Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
Safety Precautions
- Please carefully read and retain this user manual before using the product.
- If the product is not used for an extended period (more than 2 weeks), please recharge it.
- You must choose a charger produced by a legitimate manufacturer and certified by the national safety authority.
- If your phone cannot detect the Bluetooth earbuds, either re-enter pairing mode or perform a factory reset on the Bluetooth earbuds. If there is a phone program error, close and reopen Bluetooth on the phone or restart the phone.
- Do not disassemble or modify the battery, insert foreign objects, expose it to high temperatures, or immerse it in water or other liquids to prevent battery leakage, overheating, ignition, or explosion. Battery replacement should only be done by the manufacturer.
- Do not drop, crush, or puncture the battery. Prevent external pressure that may lead to internal short circuits and overheating.
- Do not dismantle or modify the earbuds for any reason, as it may result in fire, electronic breakdown, or permanent damage to the product.
- Do not expose the product to extremely low or high temperatures (below 0°C or above 45°C).
- Do not point the product indicator light near the eyes of children or animals.
- Do not use the product during thunderstorms, as it may cause abnormal operation and increase the risk of electric shock.
- Do not use oil or other volatile liquids to clean the product.
- Please do not use this device for long periods of time and at high volume, as there is a risk of hearing damage.
Manufacturer Information
Manufacturer: Dongguan Hele Electronics Co., Ltd.
Address: No. 325 Yuehui Rd. Daojiao Town, Dongguan City, Guangdong Province, China
Environmental Disposal Notice
This marking indicates that this product should not be disposed of with other household wastes throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, please use the return and collection systems or contact the retailer where the product was purchased. They can take this product for environmental safe recycling.
Technical Specifications
- Wireless frequency: 2.402–2.480GHz
- RF power of transmission: <4dBi