ControlMySpa™ Spa Owner User Guide

Table of Contents

• CONTROLMYSPA™ SYSTEM OVERVIEW
• GATEWAY ULTRA HARDWARE CONNECTIONS
• CMS™ CODE OVERVIEW
• SETTING UP THE CONTROLMYSPA™ APP
• CONTROLMYSPA™ WEBSITE – SPA OWNER OVERVIEW
• INFORMATION MENU

ControlMySpa™ was built to provide Spa Professionals with real-time access to the tub, offering peace of mind and new app features for customers, including the ability to schedule events and equip smart heating so your spa is ready when you are.

Welcome to ControlMySpa™ Overview

The ControlMySpa™ system provides remote access and control for your spa. It consists of the ControlMySpa™ Gateway Ultra installed on the spa, a mobile app (iOS or Android), and a website.

Diagram Description: A diagram illustrates the system setup. On the left, labeled "HOME", it shows a desk with a laptop connected via an Ethernet cable to a router and a Gateway Ultra module. On the right, labeled "SPA", it shows a spa with a Gateway Ultra module and a BP Control System inside. A dotted line connects the home setup to the spa setup, indicating wireless communication.

ControlMySpa™ System Components

The ControlMySpa™ system includes:

• ControlMySpa™ GATEWAY ULTRA installed on a spa/Hot Tub.
• iOS (Apple) ControlMySpa™ mobile app or Android ControlMySpa™ mobile app.
• ControlMySpa™ website with log-in and access to spas.

CMS™ GATEWAY ULTRA Modules: These include a Home Module and a Spa Module. More information is available at www.balboawater.com/GatewayUltra.

Smartphone | Tablet: Use the iOS (Apple) or Android ControlMySpa™ mobile app.

ControlMySpa™ Logins: Access to the ControlMySpa™ apps and website requires an owner log-in.

GATEWAY ULTRA Hardware Connections

This section details the hardware connections for the Gateway Ultra module.

Diagram Description: Two diagrams show hardware connections.

The first diagram illustrates the "HOME" setup: a router connected via Ethernet cable to a Gateway Ultra module. The module is also connected to a power adapter.

The second diagram shows the "SPA" setup: a Gateway Ultra module connected to a BP Control System via a data/power cord. The Gateway Ultra module also has an LED light.

Home Setup Connections:

• Home Router
• Ethernet Cable
• Gateway Ultra Module (side view)
• Power Cord
• Power Adapter

Spa Setup Connections:

• Gateway Ultra Module (side view)
• LED Light
• RS485 Power/Data Cord
• BP Control System

Connect GATEWAY ULTRA Hardware in Your Home

Follow these steps to connect the hardware in your home:

1. Plug the supplied Ethernet cable into the home router (A).
2. Plug the other end of the Ethernet cable into the GATEWAY ULTRA module (B).
3. Plug the supplied power cord into the GATEWAY ULTRA module (C).
4. Plug the other end of the supplied power cord into wall power (D).

LED Light Chart (E)

This chart applies to the home and spa GATEWAY ULTRA modules:

• Red - Solid: The GATEWAY ULTRA and the spa are not connected.
• Red - Blinking: Home and spa GATEWAY ULTRA modules are connected, but no connection to the spa controller.
• Blue - Blinking: Remote software update is underway. Do not unplug power.
• Green - Blinking: CMS™ GATEWAY ULTRA spa and home modules RF is connected, but no connection to the internet.
• Green - Solid: Spa successfully connected to the internet. No errors.

ControlMySpa™ App for Your Smart Device

For iPhone® or iPad® (iOS/Apple)

Search the Apple iOS App Store for "controlmyspa" or use the link: https://goo.gl/j31t1V.

Visuals: App Store badge ? and a QR code.

For Android® Phones/Tablets

Search Google Play App Store for "controlmyspa" or use the link: https://goo.gl/CG4Yci.

Visuals: Google Play badge ▶️ and a QR code.

Control your tub from your smart device.

CMS™ Code Overview

What is a CMS™ Code?

• A CMS™ Code is an 8-digit letter/number combination required for all spa owners to use spas equipped with the ControlMySpa™ system.
• The CMS™ code is obtained from your Dealer.
• Spa owners will need this CMS™ code to set up and connect their spas in the ControlMySpa™ database.
• The CMS™ code connects your spa to your OEM and Dealer for service and support.

Example CMS™ Code: ABC-12345

• ABC = 3-letter code unique to each spa Manufacturer or OEM.
• 12345 = 5-number code unique to each spa Dealer or Distributor.

Setup Spa Owner User Account

Follow these steps to set up your ControlMySpa™ user account:

1. Open the app on your smart device: Press "SETUP" on the app.
2. Press "Next": Confirm Bluetooth is ON in your device's settings.
3. Press "Next": Stand near your spa (within 10 feet/3 meters) and ensure the spa power is ON by pressing the topside panel. If the spa is powered ON, press "Next".
4. Detect Bluetooth: The app will search for the spa's Bluetooth signal.
5. Press "Yes": The serial number in the app should match the serial number on the back of the spa module.
6. Press "Next": The CMS code is provided by your Dealer. Press "Next".
7. Press "Next": Input your First (Given) Name, Last (Family) Name, and Email Address.
8. Press "Next": Input your Contact Information, including Address, City, State/Province, Postal Code, Country, and Telephone Number.
9. Press "Next": Please Enter Your Desired Account Password. (Password rules: must contain at least 7 characters, at least 1 letter, and at least 1 number).
10. Press "Next": Your UserID and password will appear. Press "Next".
11. Press "Close": The account setup is successful.
12. Press "SIGN IN": Input your email address and password and press "SIGN IN".

SUCCESS! YOUR ACCOUNT IS SETUP, AND YOU CAN CONTROL YOUR SPA WITH THE CMS APP.

Visual: The app displays the temperature control screen, showing current temperature, set temperature, and weather information.

Spa Owner Account Password

You will receive an automated email to the address provided during setup. This email contains your LOG-IN and PASSWORD.

Example Email Content:

Greetings from Control My Spa

Dear Mr./Ms. Greg Home Tester,

Thank you for registering your spa. Welcome to the future! You can now control your spa from wherever you go. Please login the ControlMySpa™ application at: https://iot.controlmyspa.com/portal/

Your login credentials are:

username: CMStest2@mailinator.com

password: wr@Tf5tk

iPhone users, be sure to download the ControlMySpa™ mobile application from the App Store.

We hope you enjoy another way to make the most of your new spa!

Regards,
The ControlMySpa™ Team

ControlMySpa™ Links:

• Website: www.balboawater.com/controlmyspa
• Twitter: twitter.com/balboawater
• YouTube: www.youtube.com/user/balboawatergroup

Balboa Water Group | 1382 Bell Avenue | Tustin, CA 92780

ControlMySpa™ Website Overview

SPA OWNER

01. Web Portal Login

Access the ControlMySpa™ web portal at: https://controlmyspa.com

Login & Password:

• Go to https://controlmyspa.com on a computer or tablet web browser. It can also be used on a phone browser, but works best on a computer or tablet.
• The Google Chrome browser is recommended, but it works with most other browsers.

SPA VIEW PAGE: The website provides a view of your spa's status and details.

The Information Menu

CONTROLMYSPATM SUPPORT

Trademark | Patent Notices

The following are trademarks and registered trademarks:

• iPhone®, iOS®, iPod®, and iPad® are registered trademarks of Apple Inc.
• Samsung, Galaxy S, Super AMOLED, and AllShare are trademarks of Samsung Electronics Co., Ltd.
• Wi-Fi®, the Wi-Fi CERTIFIED logo, and the Wi-Fi logo are registered trademarks of the Wi-Fi Alliance.
• Google, Google Play and other marks are trademarks of Google, Inc.
• CMS™, ControlMySpa™, BALBOA WATER GROUP and the stylized logo are registered trademarks or applications pending in the US Patent & Trademark Office.

Other company names, product names, and marks mentioned are the property of their respective owners.

Products are covered under one or more of the following US Patents: 5332944, 5361215, 5550753, 5559720, 5,883,459, 6282370, 6590188, 7030343, 7,417, 834 B2 & Canadian Pt 2342614, plus others. Other patents are applied for.

Compatibility

• Apple iOS: The iOS® app version requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
• Android: Requires Android 4.0 and up.

Intellectual Property Advisement

All intellectual property related to the Balboa Water Group BP Spa Control Systems is proprietary to Balboa Water Group and protected by federal, state, and international laws. This includes inventions, patents, trade secrets, copyrights, software, computer programs, and related documentation. Users may not infringe upon these rights. Modification, reverse engineering, decompiling, or disassembling the software is prohibited. No ownership is transferred to the user.

Copyright ©2019 Balboa Water Group. Single Source Solution. All rights reserved.

Balboa Water Group | 3030 Airway Avenue | Costa Mesa, CA 92626 | p 714.384.0384 | www.balboawater.com/controlmyspa