Broan Central Vacuum Power Unit

Installation Tips & User Guide

Models: VX3000C, VX6000C, and VX12000C

For Residential Use Only

Visit www.broan.ca for Central Vacuum System Installation Instructions.

Broan-NuTone Canada Inc.; Mississauga, Ontario | www.broan.ca | 1-888-882-7626

Register your product online at: www.broan.ca

Important Safety Instructions

SAVE THESE INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USING THIS APPLIANCE

When using an electrical appliance, basic precautions should always be followed, including the following:

WARNING ⚠️ To reduce the risk of fire, electric shock or injury:

CAUTION

CAUTION

For all models: DO NOT REMOVE either of the grey seals covering the TOP red cap plugs. Removing these seals will void the warranty. Only remove and use the outlets covered by the BOTTOM green plugs.

Operation

The power unit is typically located away from living areas, such as in the garage or basement. It connects to strategically placed inlets throughout the home via strong, lightweight tubing. To clean, attach cleaning tools to the system's hose and insert the hose into an inlet. The system is activated by a power switch on the hose. Dirt and dust are transported to the power unit and collected in a debris pail.

This appliance is intended for household use only.

The system status indicator light(s) on the front of the power unit show it is ready for use. Under normal operation, the light(s) will be green. A red light on Broan models VX6000C or VX12000C indicates the need to empty the pail (see page 12 for instructions).

To clean, attach the wand and cleaning tool to the hose. Open the inlet cover and insert the hose end into the inlet.

For non-switched hoses, inserting the hose automatically turns the power unit on and removing it turns it off. Some hoses have switches for activation.

NOTE: The power unit will not turn on automatically when the hose is inserted into its own inlet. Use the rocker switch on the side of the power unit to turn the power unit inlet ON.

Use cleaning tools as with any other vacuum cleaner. Avoid picking up pine needles, coffee sticks, and similar objects, as they may lodge in the hose or tubing.

General Information

Tool Listing

Depending on the installation, the following tools may be required. Power tools are recommended for quicker installation. A mask should be worn when cutting ducting, and gloves when using glue.

Tools: Wire strippers, 1/4" and 1/2" drill bits, utility knife, putty knife, 2 1/2" hole saw, keyhole saw, hammer, cold chisel, level, flashlight, drill, electrical tape, screwdriver, wrench, hacksaw, tape measure, safety glasses.

Working with Plastic Tubing

Cutting Tubing

Measure the required tube length. Allow 5/8" of tubing for fittings and 1 1/2" for placing into flexible tubing. Cut plastic tubing squarely with a hacksaw. Use wire cutters or tin snips for flexible tubing (do not cut 8" lengths). Remove any burrs from the inside of the tube with a small knife or steel wool. Bevel the outside of the tube slightly with a file to ease insertion into fittings. Buff the surface to be glued with steel wool or light-grained sandpaper.

Making a Joint

Insert the tube into the fitting, aligning both parts. Mark the tube and fitting for quick realignment. Apply cement in an inch-wide band to the outside of the tube. Insert the tube into the fitting with alignment marks a quarter turn apart, then push and turn to align marks and spread cement. Allow 1 minute for the joint to dry.

Cementing Flexible Tubing

Ensure flexible tubing ends are even. When joining flexible tubing to plastic tubing or an inlet mounting plate, apply cement to the inside of the flexible tubing and the outside of the plastic tubing or mounting plate tubing ring. Twist pieces while joining to spread glue evenly. Allow 5 minutes for cement to set.

Secure Wire to Tubing

Run the low-voltage power wiring along with the tubing. Secure the wire to the tubing with electrical tape approximately every 12" to 18".

Wall Inlet Installation

Making the Wall Inlet Cutout

Locate the wall inlet 18" on-center from the floor and in line with the attic or basement inlet tubing hole. The cutout must be exactly 3" high by 2 7/8" wide.

Attaching the Inlet Mounting Plate

Reach through the inlet hole to locate the inlet tubing. Pull the flexible tubing through the hole and remove the low-voltage wiring from inside the tube. Remove the nail flange from the inlet mounting plate (Fig. 1). Apply cement to the inside of the flexible tubing and the outside of the mounting plate's tube ring. Insert the mounting plate's tube ring into the flexible tubing, twisting to spread cement and align the mounting plate vertically.

Strip the ends of the two low-voltage wires and connect them to the screw terminals on the back of the inlet cover. Assemble the inlet cover to the tube guard and mounting plate.

Completing the Inlet Assembly

After attaching the mounting plate to the flexible tubing, pull the low-voltage wire through the top wiring hole in the mounting plate.

Installing the Inlet

Place the inlet into the wall cutout with the cover on the outside. Hold the inlet in place and gradually tighten each screw.

For more details on inlet installation, visit www.broan.ca for the Central Vacuum System Installation Instructions.

Power Unit Installation

WARNING ⚠️ Do not install outdoors.

CAUTION

For all models: DO NOT REMOVE either of the grey seals covering the TOP red cap plugs. Removing these seals will void the warranty. Only remove and use the outlets covered by the BOTTOM green plugs.

Mounting

The power unit mounts to the wall using a provided mounting bracket. The bracket has 4 fingers at the top and 4 at the bottom. The power unit has corresponding upper and lower openings that slide onto these fingers. Follow the instructions below for proper installation.

Wall Minimum Clearance Dimensions

Top View: Maintain 24" clearance on all sides.

Front View: Maintain 24" minimum to ceiling, 18" minimum above floor.

Diagram Description (Fig. 2): Shows top and front views with clearance dimensions.

Mounting Bracket Installation

CAUTION ❗ Ensure the wall mounting bracket is fixed directly onto a stud for a solid installation.

  1. Locate the power unit within six feet (1.82 m) of a grounded electrical outlet. Specific voltage and amperage requirements apply: VX3000C/VX6000C require 120V, 15-amp (NEMA 5-15R) or 20-amp (NEMA 5-20R) circuit. VX12000C requires 240VAC, 20-amp (NEMA 6-20R) circuit.
  2. Refer to Fig. 2 for minimum wall clearance dimensions.
  3. Position and install the wall mounting bracket using the provided screws. Refer to Fig. 3 for proper mounting dimensions.
  4. Secure the mounting bracket to the wall using the provided mounting screws through two upper and two lower mounting holes.
  5. Hang the power unit onto the wall mounting bracket, ensuring both upper and lower openings engage with the bracket fingers. Pull the unit down to secure.
  6. Open the front door of the power unit and ensure the cyclonic filter is properly seated (see page 13). Close the door.

Mounting Bracket Dimensions (Fig. 3)

The bracket has upper mounting holes and lower mounting holes. The bracket height is 43 7/16" minimum. The distance between upper and lower mounting holes is approximately 30 3/4" center-to-center. The width for mounting is approximately 30 3/4" center-to-center.

Power Unit Installation (Cont'd)

Fitting Main Line to Power Unit

The power unit can connect to the intake vacuum trunk line from either side. Some installations may require connection to both intakes. The unit has 4 intake connections, with 2 factory sealed.

CAUTION ❗ Broan VX3000C, VX6000C, and VX12000C power units attach to the lower intake connections (See Fig. 4). The utility valve can be installed on either side.

  1. Using the provided coupling (part no. V127), attach the utility valve assembly to the vacuum trunk line feeding into the power unit. The utility valve can be installed on the left or right hand side.
  2. Cap off the unused intake tube with the provided plastic cap.
  3. Attach the exhaust tube to the power unit using the provided coupling (part no. V127), if venting to the outside.
  4. Ensure all tubing connections are airtight.
  5. The exhaust should NOT be vented into a wall, ceiling, or concealed space. Venting the vacuum exhaust air to the outside of the house is recommended. Exterior vented exhaust lines should terminate using Model V142 wall caps.

Dimensional Chart (Fig. 4)

ModelA (Overall Height)B (Center of Exhaust to Mounting Bracket Holes)C (Intake)
VX3000C36 9/16"11"10 7/8"
VX6000C39 9/16"11"10 7/8"
VX12000C39 9/16"11"10 7/8"

Internal Wiring Diagrams

VX3000C & VX6000C: Features a 120 VOLT connection with a thermal protector, control board, and motor. Wiring includes white, black, and green wires for power, and blue and yellow wires for control.

VX12000C: Features a 240 VOLT connection with a thermal protector, control board, and motor. Wiring includes red/white, black, green, blue, and yellow wires.

Grounding Instructions

WARNING ⚠️ Improper connection of the equipment-grounding conductor can result in electric shock. Consult a qualified electrician if unsure about outlet grounding. Do not modify the plug; have a proper outlet installed if needed.

This appliance must be grounded. Grounding provides a path for electric current to reduce shock risk. The appliance has an equipment-grounding conductor and grounding plug. Plug into an appropriate, properly installed, and grounded outlet according to local codes.

For Broan models VX3000C and VX6000C: Use a standard 120 VAC, dedicated 15-amp branch circuit with a NEMA 5-15R receptacle or a dedicated 20-amp branch circuit with a NEMA 5-20R receptacle.

For Broan model VX12000C: Use a dedicated nominal 240 VAC, individual 20-amp branch circuit with a NEMA 6-20R receptacle.

Ensure the appliance is connected to an outlet with a grounding attachment plug matching the figures below.

Figure 5 (Broan VX3000C & VX6000C): Depicts a 120 Volt grounded outlet box, NEMA 5-15R or 5-20R receptacle, ground pin, power cord, power unit, and low voltage wire harness connected via crimp connectors to inlet leads.

Figure 6 (Broan VX12000C): Depicts a 240 Volt grounded outlet box, NEMA 6-20R receptacle, ground pin, power cord, power unit, and low voltage wire harness connected via crimp connectors to inlet leads.

For Models: VXKIT300A, VXKIT600E and VXKIT1200E

Installing Hose Hanger

Follow these 3 steps to install the hose hanger:

  1. Place one loop of the hanger over the other.
  2. Using a screwdriver, secure the hanger to the wall with the provided screw. Insert a plastic anchor if necessary.
  3. Wind hose around the hanger when not in use.

Connecting Hose

Low Voltage Hose

To ensure proper operation, insert the hose into the wall inlet. Align the tab with the depression in the wall inlet (A).

Dual Voltage Hose

In addition to connecting to the wall inlet (A), the dual voltage hose must also be connected to a standard electrical outlet (B).

If your new hose connection is not compatible with the telescopic handle, call 1-888-882-7626. Do not return the hose to the store.

Operating Handle Switch

Low Voltage Hose

The switch turns the power unit ON/OFF.

Dual Voltage Hose

For Models: VXKIT600E and VXKIT1200E

How to Assemble Power Brush/Wand/Handle

  1. Read important safety instructions before installing the power brush.
  2. Ensure the hose is disconnected from the power supply before installing the power brush.
  3. Push the wand into the power brush neck until the lock button snaps into place.
  4. Connect the hose handle into the wand quick connector, ensuring the prongs align with the receptacle holes. Push until the lock button snaps into place.

CAUTION ❗ Always check the underside of the product for any obstructions prior to use.

WARNING ⚠️ Never leave the electric power brush unattended while it is plugged in.

Diagram Description: Shows connections for hose handle to wand and wand to power brush, highlighting lock buttons, prongs, receptacle, and release pedals.

Wand and Hose Compatibility

Wand Part No.: 08949

Vacuum Hose Part Nos.: 32DVB, 32DVN and BN32DV

NOTE: If your dual voltage hose is not compatible with your new BN200 power brush, contact Broan-NuTone Customer Service at 1-888-882-7626 for a free electrical cord (Part no. CRD400-01).

IMPORTANT: Do not return the brush to your retail store.

How to Use Power Brush/Wand

CAUTION ❗ Always pick up hard or sharp objects by hand before using your power brush. Items like pins, hairpins, tacks, or crayons may damage the brush roll or break the belt.

Wand Release

The power brush is not recommended for bare floors. The wand release pedal (A) on the power brush allows quick disconnection of the wand, enabling switching to a combination floor/rug tool for bare floors.

CAUTION ❗ Always unlock the brush neck before use.

Power Brush Neck Release

Push the power brush neck release pedal (B) to unlock the brush neck. Return the neck to the upright position for storage.

Power Brush Height Adjustment

The icons (D) indicate carpet pile height. Select the desired height by depressing the height adjustment pedal (C).

Height Adjustment LED Indicators

The LEDs show the carpet pile covered by the selected height. For example, if (High) is selected, all LEDs are lit. If (Extra-Low) is selected, only the lowest LED is lit.

Wand Length Adjustment

Extend (E) or shorten (F) the wand to a comfortable working position by holding the wand grip (G) and sliding the upper section (with prongs) with the other hand.

Edge Cleaner

The brush extends fully for effective edge cleaning along both sides of the nozzle. Run the cleaner along the edge board. The rubber bumper protects furniture and baseboards.

Electronic Circuit Breaker

The power brush has an electronic circuit breaker to protect the motor and belt from damage due to large objects. If the power brush stops, turn off the power unit, release the brush from the wand, and check for obstructions. Clear any jam, press the reset button (H), and reconnect the brush. If it fails to restart or repeatedly trips, contact an authorized service center.

Cleaning and Storage

WARNING ⚠️ Disconnect electrical supply before servicing or cleaning. Failure to do so can result in electrical shock or personal injury.

Cleaning Brush Roll

To maintain high cleaning efficiency and prevent damage, clean the brush roll every time the belt is changed. Also clean according to this schedule:

Vacuum Cleaner UseClean Brush Roll
Heavy (used daily)Every week
Moderate (2-3 times per week)Every month
Light (1 time per week)Every 2 months

Frequently check and remove hair, string, and lint build-up from the brush roll and end cap areas. Remove any dirt or debris in the belt path and brush roll areas.

Cleaning Housing

Wipe the power brush housing with a damp cloth and mild soap solution, then dry thoroughly. Do not use chemical cleaners, as they can damage the housing.

Storage

  1. Ensure hose and power cord are disconnected from the wall inlet before unplugging the power brush.
  2. Disconnect the hose handle from the wand.
  3. Always keep the hose neatly coiled when not in use.
  4. Store the power brush in a clean, dry place when not in use.

Maintaining the Power Brush

WARNING ⚠️ Disconnect electrical supply before servicing or cleaning. Failure to do so can result in electrical shock or personal injury.

How to Change Belt

WARNING ⚠️ The motor shaft can become hot during normal use. Avoid touching it when replacing the drive belt.

1. Turn the power brush over. Using a Phillips #2 screwdriver, remove the 3 brush roll cover retaining screws (Fig. 7) and set aside.

2. Remove the brush roll cover (Fig. 8).

3. To free the brush roll from the base, slide the belt side end and pull the brush roll sideways (1). Once disengaged from the housing, lift the brush roll (2) out of its compartment (Fig. 9).

4. Disengage the brush roll from the worn belt and extract the belt from the motor shaft by twisting in the enlarged area (I) (Fig. 10).

5. Install the new belt by reversing steps 4 to 1. NOTE: To ease belt replacement, insert one end of the belt around the motor shaft in the enlarged area (I). Insert the brush roll through the belt until it is seated, then push the brush roll back into place.

How to Change Brush Roll

Replace the brush roll when its bristles are worn down to the level of the base support bars.

  1. Turn the power brush over and using a Phillips #2 screwdriver, remove the 3 brush roll cover retaining screws (Fig. 7) and set aside.
  2. Remove the brush roll cover (Fig. 8).
  3. To free the brush roll from the base, slide the belt side end and pull the brush roll sideways (1). Once disengaged from the housing, lift the brush roll (2) out of its compartment (Fig. 9).
  4. Disengage the brush roll from the belt. Discard the worn brush roll.
  5. Insert the new brush roll through the belt until the belt is seated. Push the brush roll back into place.
  6. Complete the installation by reversing steps 2 to 1.

Service Information

To avoid unnecessary service calls, check the belt and brush roll often. Replace the belt if stretched or cracked. Clean brush roll bristles wrapped with thread and hairs, as build-up can cause uneven rotation.

The model and serial number are on the rating label underneath the power brush. Refer to these numbers when inquiring about service.

NOTE: The motor is permanently lubricated and sealed. Do not oil the motor.

Power Brush Service Parts

Key No.Part No.Description
109234Belt
209233Brush roll
309236Brush roll cover with screws
409235Wand release pedal
518651Wand

Order service parts by "Part No.", not by "Key No.".

*This part MUST be removed and installed by a qualified technician.

For All Models

Vacuum Power Control

The wand end of deluxe hoses has a control ring to regulate suction. The ring covers a "bleeder" hole. Open the hole to reduce suction for cleaning draperies, small rugs, and light fabrics. Thick, plush carpets may also require reduced suction. Close the control ring completely to produce maximum power for other cleaning tasks.

When to Empty the Debris Pail

Broan VX3000C: Has a single indicator light that remains green. Check pail fill level by viewing through the pail window or by releasing the carry handles and checking the debris level.

Broan VX6000C and VX12000C: Have LED indicators for debris level. The first three lights are green. The fourth light turns amber when the pail is nearly full. The fifth light turns red when it is time to empty the pail.

Diagram Description (Control Panel Diagram A): Shows indicator lights for VX3000C (single green light, manual check) and VX6000C/VX12000C (multiple LEDs: green, amber, red for pail fill status, and a reset button).

Emptying the Debris Pail

The power unit has a self-cleaning permanent filter that protects the motor and prevents dirt from escaping. The filter moves up when the unit starts and drops down when turned off. The filter can be removed via a pull-tab for cleaning. Ensure proper reinstallation.

  1. Release carry handles on the side of the unit by pulling out and pushing up (Fig. 11). Holding the pail by the handles, lower it from the unit (Fig. 12).
  2. Carry the pail to a trash receptacle and empty it.
  3. Reattach the pail using the handles.
  4. Push the Reset button on the control panel. The control panel light will change to green on Broan models VX6000C and VX12000C.

Cleaning the Internal Filter

When emptying the debris pail, it is advisable to clear any dust and dirt from the internal filter media. Open the direct door, reach in, and tap the top of the internal filter (Fig. 13). This releases loose debris into the pail. You may empty the pail again, but it is not necessary as dirt/dust amounts will be minimal. Close the door.

Cleaning the Secondary Filter

A secondary safety filter at the top of the vacuum chamber provides additional motor protection. Check and clean this filter when emptying the debris pail. Brush it clean. If excessively soiled, wash in mild detergent and dry completely before reinstalling.

CAUTION ❗ Operating the power unit without the secondary filter will void the warranty.

A. Filter Removal: Open the front door. Reach inside and remove both locking sleeves from the retaining hooks. Carefully pull the filter down to remove.

NOTE: Broan model VX12000C has two secondary filters. Ensure both are removed.

B. Filter Reinstallation: Reverse the removal steps.

A replacement secondary filter (part no. 10941310) may be purchased from your local Broan-NuTone Sales Outlet. Call 1-888-882-7626 to locate your nearest outlet.

Troubleshooting Guide

Read before calling Service Center.

ProblemsPossible CausesPossible Remedy
1. Loss or decrease of vacuum occurs.Debris pail is completely full.
Obstruction in the hose.
Obstruction in the tubing system inside the walls.
Wall inlet cover not properly sealed.
Exhaust tubing or vent clogged.
Empty debris pail as described on page 12.
Insert hose end into utility valve at power unit. Turn unit on to reverse airflow and dislodge clogs.
Insert hose end into any inlet with power unit running, place palm over opposite end to feel suction. Hold for a few seconds, then remove hand. Repeat to clear obstruction. Contact Service Center if not cleared.
Check all wall inlet covers are closed and sealed tightly.
Inspect and remove any blockages.
2. Power unit does not start, or shuts off during normal operation with no LED showing red or illuminated.Defective inlet. Check other wall inlets.
Thermoprotector has been activated OR there is a tripped circuit breaker on the unit.
Blown fuse or tripped circuit breaker on house electrical panel.
Defective hose.
Microprocessor lockup. (Applies to VX6000C & VX12000C)
Replace defective wall inlet.
Turn unit off for 20 minutes, then plug back in. If it does not start, check for tripped circuit breaker behind the unit (white button); push to reset. If it trips again, unplug and contact Service Center.
Replace fuse or reset house electrical panel breaker.
Replace hose.
1) Push Reset button while unit is engaged OR 2) Unplug unit completely for 60 seconds.
3. Power unit fails to stop when the hose is removed.An electrical short has occurred somewhere in the system.Perform a complete check of all wall inlets and power unit low voltage control lead connections. Contact authorized Service Center.
4. Power unit shuts off during normal operation, lights on unit, wall valve and hose are all red.Debris pail full sensing has been activated.Empty debris pail as described on page 12.
5. On Broan VX6000C and VX12000C units only, all lights on control panel flash when unit is first plugged in.Low line voltage.Contact your local Service Center.

Service Parts

In order to ensure your unit remains in good working condition, use only Broan-NuTone genuine replacement parts. These parts are designed for each unit and manufactured to comply with applicable certification standards. Third-party parts may cause damage and reduce performance.

Broan-NuTone recommends contacting a Broan-NuTone certified service depot for all replacement parts and repairs.

Key No.Part No.DescriptionVX3000CVX6000CVX12000C
110941189Pail assembly VSXXX
10941191Pail assembly TSXXX
210941192Door assemblyXXX
310941199Latch kit (with screws)XXX
10941232VS PCB's assembly (including mother, daughter and screws)*XX
10941233TS1 PCB's assembly (including mother, daughter and screws)*XX
10941195TS2 Motherboard/Daughterboard S/A incl. screws*XXX
410941235VS motor with motor harness, fuse with fuse harness, circuit breaker*XX
10941236TS1 motor with motor harness, fuse with fuse harness, circuit breaker*XX
10941231TS2 motor with motor harness, fuse harness, circuit breaker*XXX
530100528Pail gasket TSXXX
30100527Pail gasket VSXXX
630010272Cyclonic filter VSXXX
30010270Cyclonic filter TSXXX
710941217Motor chamber VS with logo*XXX
10941218Motor chamber TS with logo*XXX
810941211Top cap VS with logoXXX
10941213Top cap TS with logoXXX

NOTE: Order service parts by "Part No.", not by "Key No."

*This part MUST be removed and installed by a qualified technician.

Warranty

Broan Models VX3000C, VX6000C AND VX12000C

Broan-NuTone Canada Inc. Central Vacuum Power Unit Limited Lifetime Warranty

Broan-NuTone Canada warrants to the original consumer purchaser that its central vacuum power unit will be free from defects in materials and workmanship for as long as you own your home in which it was originally installed. The motor and electronic components are warranted for five (5) years. The first year covers parts and labor at an authorized service center. No other warranties, express or implied, including warranties of merchantability or fitness for a particular purpose, apply.

During these periods, Broan-NuTone Canada will, at its option, repair or replace the defective power unit or part without charge under normal use and service. This warranty does NOT apply to installation or parts used in the installed tubing system. Central vacuum hoses, electric or air-driven brushes, filters, attachments, and accessories are warranted for one (1) year from the original purchase date, excluding consumables like light bulbs and belts.

This warranty does not cover:

The duration of any implied warranty is limited to the express warranty period.

BROAN-NUTONE CANADA'S OBLIGATION TO REPAIR OR REPLACE SHALL BE THE PURCHASER'S SOLE AND EXCLUSIVE REMEDY. BROAN-NUTONE CANADA SHALL NOT BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL, OR SPECIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH PRODUCT USE OR PERFORMANCE.

Please visit www.broan.ca for your closest service center or call 1-888-882-7626 for an authorized representative. This warranty supersedes all prior warranties.

Warranty service is to be completed by an authorized Service Center. In-home service may be available where contracted providers offer it. If not available, repair or replacement will be handled by the nearest authorized service provider. Unit removal and reinstallation are the customer's responsibility.

To qualify for warranty service, notify Broan-NuTone Canada. You will need to present evidence of the original purchase date.

Date of Installation:

Builder or Installer:

Model Number and Product Description:

IF YOU NEED ASSISTANCE OR SERVICE

For the location of your nearest Broan-NuTone Canada Inc. dealer, dial toll free: 1-888-882-7626. Be prepared to provide: Product model number, Date and proof of purchase, The nature of the difficulty.

Broan-NuTone Canada Inc. 1140 Tristar Drive, Mississauga, Ontario L5T 1H9

Product specifications subject to change without notice. Printed in Canada.

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