Display V02 & Remote V01 User Manual
TQ Drive System This instruction contains information that you must observe for your personal safety and to prevent personal injury and damage to property. They are highlighted by warning triangles and shown below according to the degree of danger. Read the instructions completely before start-up and use. This will help you to avoid hazards and errors. Keep the manual for future reference. This user manual is an integral part of the product and must be handed over to third parties in case of resale. The Display V02 and the Remote V01 of the drive system are intended exclusively for displaying information and operating your e-bike and must not be used for other purposes. Any other use or use that goes beyond this is considered improper and will result in the loss of the warranty. In case of non-intended use, TQ-Systems GmbH assumes no liability for any damage that may occur and no warranty for proper and functional operation of the product. Intended use also includes observing these instructions and all information contained therein as well as the information on intended use in the supplementary documents enclosed with the e-bike. Faultless and safe operation of the product requires proper transport, storage, installation and operation. Make sure that the HPR50 drive system is no longer supplied with power before doing any work (e.g., cleaning, chain maintenance, etc.) on the e-bike: Otherwise, there is a risk that the drive unit may start in an uncontrolled way and cause serious injuries, e.g., crushing, pinching, or shearing of the hands. All work such as repair, assembly, service, and maintenance must be carried out exclusively by a bicycle dealer authorized by TQ. Observe the following points to avoid injuries due to a fall when starting with high torque: This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: No changes shall be made to the equipment without the manufacturer's permission as this may void the user's authority to operate the equipment. This equipment complies with the RF exposure limits in FCC § 1.1310. This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada's licence-exempt RSS(s). Operation is subject to the following two conditions: This equipment complies with the RF exposure evaluation requirements of RSS-102. Le présent appareil est conforme aux CNR d' ISED applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes: (1) le dispositif ne doit pas produire de brouillage préjudiciable, et (2) ce dispositif doit accepter tout brouillage reçu, y compris un brouillage susceptible de provoquer un fonctionnement indésirable. Cet équipement est conforme aux exigences d'évaluation de l'exposition aux RF de RSS-102. Declaration of Conformity Fig. 1: Operation and indication components on Display Fig. 2: Operation on the Remote Make sure that the Battery is sufficiently charged before operation. Fig. 3: Button on Display Fig. 4: Setup-Mode activate The following settings can be made in the setup-mode: Use the buttons on the Remote to scroll through the respective menu. Confirm the selection made with the button on the Display. The next selection is then displayed or the setup mode is terminated. The Display screen can be changed by pressing the Remote button (> 3s) if the walk assist function is deactivated due to country-specific laws and regulations. In the center of the Display, riding information can be shown on 4 different screen views. Regardless of the currently selected view, the state of charge of the Battery and optional range extender is displayed at the top edge and the selected assistance mode is displayed at the bottom edge. With a short press on the button on the Display (pos. 5 in Fig. 1) you switch to the next screen view. Display showing battery percentage (68%), remaining time (2h 46min). Display showing range (37 km), remaining time (2h 46min). Display showing rider power (163W) and drive unit power (203W). Display showing speed (36 km/h), average speed (19 km/h), and cadence (61 RPM). Display showing "LIGHT ON". Display showing "LIGHT OFF". You can choose between 3 assist modes or switch off the assist from the drive unit. The selected assist mode I, II or III is shown on the Display with the corresponding number of bars (see pos. 1 in Fig. 5). Fig. 5: Visualization of the selected assist mode Fig. 6: Select assist mode on the Remote Artwork courtesy of Trek Bicycle Company Fig. 7: Connection E-Bike to Smartphone. Shows TREK logo, QR code, smartphone interface for pairing, and display showing pairing code. Artwork courtesy of Trek Bicycle Company Fig. 8: Connection e-bike to bicycle computer. Shows e-bike and computer connection, sensor selection screen, and confirmation of connection. The walk assist makes it easier to push the e-bike, e.g., off-road. When the e-bike is at standstill, press the UP button on the Remote for longer than 0,5 s (see Fig. 9) to activate the walk assist. Press the UP button again and keep it pressed to move the e-bike with the walk assist. Fig. 9: Activate walk assist. Shows hand pressing UP button on remote for >0.5s. The walk assist is deactivated in the following situations: When resetting to factory settings, the following parameters are reset to the factory settings: Fig. 10: Reset to factory settings. Shows hand pressing buttons on display and remote for >10s. The drive system supports you when riding up to a speed limit permitted by law which may vary depending on your country. The precondition for Drive Unit assistance is that the rider pedals. At speeds above the permitted speed limit, the drive system turns off the assistance until the speed is back within the permitted range. The assistance provided by the drive system depends firstly on the selected assistance mode and secondly on the force exerted by the rider on the pedals. The higher the force applied to the pedals the greater the Drive Unit assistance. You can also ride the e-bike without Drive Unit assistance, e.g. when the drive system is switched off or the Battery is empty. The same specifications and recommendations apply for shifting gears on an e-bike as for shifting gears on a bicycle without Drive Unit assistance. The possible range with one Battery charge is influenced by various factors, for example: The range of the e-bike can be extended with the optional range extender. All service, repair or maintenance work performed by a TQ authorized bicycle dealer. Your bicycle dealer can also help you with questions about bicycle use, service, repair or maintenance. The components of the drive system and the batteries must not be disposed of in the residual waste garbage can. The drive system is continuously monitored. In the event of an error, a corresponding error code is shown on the Display. We have checked the contents of this publication for conformity with the product described. However, deviations cannot be ruled out so that we cannot accept any liability for complete conformity and correctness. The information in this publication is reviewed regularly and any necessary corrections are included in subsequent editions. All trademarks mentioned in this manual are the property of their respective owners. Copyright © TQ-Systems GmbH TQ-Systems GmbH | TQ-E-Mobility Art.-No.: HPR50-DISV02-UM Rev0205 2022/081 Safety
1.1 Hazard classification
1.2 Intended Use
1.3 Safety instructions for working on the e-bike
1.4 Safety instructions for the Display and Remote
1.5 Riding safety instructions
1.6 Safety instructions for using Bluetooth® and ANT+
1.7 FCC
1.8 ISED
2 Technical data
2.1 Display
Screen diagonal 2 inch State of charge indication Seperate for Battery and range extender Connectivity Bluetooth, ANT+ (Radio network standard with low power consumption) Frequency 2,400 Ghz - 2,4835 Ghz Transmitting power max. 2,5 mW Protection class IP66 Dimension 74 mm x 32 mm x 12,5 mm / 2,91" x 1,26" x 0,49" Weight 35 g / 1,23 oz Operating temperature -5 °C to +40 °C / 23 °F to 104 °F Storage temperature 0 °C to +40 °C / 32 °F to 140 °F
We, TQ-Systems GmbH, Gut Delling, Mühlstr. 2, 82229 Seefeld, Germany, declare that the HPR Display V02 bicycle computer, when used in accordance with its intended purpose, complies with the essential requirements of RED Directive 2014/53/EU and RoHS Directive 2011/65/EU. The CE statement can be found at: www.tq-ebike.com/en/support/manuals/2.2 Remote
Protection class IP66 Weight with cable 25 g / 0,88 oz Operating temperature -5 °C to +40 °C / 23 °F to 104 °F Storage temperature 0 °C to +40 °C / 32 °F to 140 °F 3 Operation and indication components
3.1 Overview Display
Pos. in Fig. 1 Description 1 State of charge Battery (max. 10 bars, 1 bar corresponds 10 %) 2 State of charge range extender (max. 5 bars, 1 bar corresponds 20 %) 3 Display panel for different screen views with riding information (see section 6 on page 10) 4 Assist mode (OFF, I, II, III) 5 Button 3.2 Overview Remote
Pos. in Fig. 2 Description 1 UP Button 2 DOWN Button 4 Operation
Switch on drive system:
Switch off drive system:
5 Setup-Mode
5.1 Setup-Mode activate
5.2 Settings
Setting Default value Possible values Measure metric (km) metric (km) or angloamerican (mi) Acoustic acknowledge signal ON (sounds with each buttonpress) ON, OFF Walk assist ON ON, OFF 6 Riding information
Screen view
Riding information
Screen view
Riding information
Screen view
Riding information
Screen view
Riding information
Screen view
Riding information
Screen view
Riding information
7 Select assist mode
8 Set connections
8.1 Connection e-bike to smartphone
8.2 Connection e-bike to bicycle computers
9 Walk assist
Activate walk assist
Deactivate walk assist
10 Reset to factory settings
11 General riding notes
11.1 Functionality of the drive system
11.2 Gear shift
11.3 Riding range
12 Cleaning
13 Maintenance and Service
14 Environmentally friendly disposal
15 Error codes
Error code Cause Corrective measures ERR 401 DRV SW General software error Restart the system. Contact your TQ dealer if the error still occurs. ERR 403 DRV COMM Peripheral communication error Restart the system. Contact your TQ dealer if the error still occurs. ERR 405 DISP COMM Walk assist communication error Restart the system. Contact your TQ dealer if the error still occurs. ERR 407 DRV SW Drive Unit electronic error Restart the system and avoid unintended use. Contact your TQ dealer if the error still occurs. ERR 408 DRV HW Drive Unit overcurrent error Restart the system and avoid unintended use. Contact your TQ dealer if the error still occurs. ERR 40B DRV SW General software error Restart the system. Contact your TQ dealer if the error still occurs. ERR 40C DRV SW ERR 40D DRV SW ERR 40E DRV SW ERR 40F DRV SW ERR 415 DRV SW Configuration error Contact your TQ dealer. ERR 416 BATT COMM General software error Restart the system. Contact your TQ dealer if the error still occurs. ERR 418 DISP COMM Display initialization error Restart the system. Contact your TQ dealer if the error still occurs. ERR 41D DRV HW Drive Unit memory error Restart the system. Contact your TQ dealer if the error still occurs. ERR 41D DRV SW General software error Restart the system. Contact your TQ dealer if the error still occurs. ERR 42B DRV SW Drive Unit electronic error Restart the system and avoid unintended use. Contact your TQ dealer if the error still occurs. ERR 42E DRV SW Drive Unit overcurrent error Restart the system and avoid unintended use. Contact your TQ dealer if the error still occurs. ERR 440 DRV HW Drive Unit over temperature error Permissible operating temperature exceeded or fall below. Switch off the drive unit to allow it to cool down if necessary. Start the system again. Contact your TQ dealer if the error still occurs. ERR 445 DRV HW ERR 451 DRV HOT Drive Unit over temperature error Permissible operating temperature exceeded or fall below. Switch off the drive unit to allow it to cool down if necessary. Start the system again. Contact your TQ dealer if the error still occurs. ERR 452 DRV HOT Drive Unit over temperature error Permissible operating temperature exceeded or fall below. Switch off the drive unit to allow it to cool down if necessary. Start the system again. Contact your TQ dealer if the error still occurs. ERR 453 DRV SW Drive Unit initialization error Restart the system. Contact your TQ dealer if the error still occurs. ERR 457 BATT CONN Drive Unit voltage error Replace the Charger and use only original Charger. Contact your TQ dealer if the error still occurs. ERR 458 BATT CONN Drive Unit overvoltage error Replace the Charger and use only original Charger. Contact your TQ dealer if the error still occurs. ERR 45D BATT GEN General Battery error Restart the system. Contact your TQ dealer if the error still occurs. ERR 465 BATT COMM Battery communication error timeout Restart the system. Contact your TQ dealer if the error still occurs. ERR 469 BATT GEN Critical Battery error Restart the system. Contact your TQ dealer if the error still occurs. ERR 475 BATT COMM Battery initialization error Restart the system. Contact your TQ dealer if the error still occurs. ERR 479 DRV SW General software error Restart the system. Contact your TQ dealer if the error still occurs. ERR 47A DRV SW ERR 47B DRV SW ERR 47D DRV HW Drive Unit overcurrent error Restart the system and avoid unintended use. Contact your TQ dealer if the error still occurs. ERR 47F DRV HOT Drive Unit overtemperature error Permissible operating temperature exceeded or fall below. Switch off the drive unit to allow it to cool down if necessary. Start the system again. Contact your TQ dealer if the error still occurs. ERR 480 DRV SENS Drive Unit assist error Restart the system and avoid unintended use. Contact your TQ dealer if the error still occurs. ERR 481 BATT COMM Battery communication error Restart the system. Contact your TQ dealer if the error still occurs. ERR 482 DRV SW Drive Unit configuration error Restart the system. Contact your TQ dealer if the error still occurs. ERR 483 DRV SW ERR 484 DRV SW ERR 485 DRV SW ERR 486 DRV SW ERR 487 DRV SW ERR 488 DRV SW ERR 489 DRV SW ERR 48A DRV SW ERR 48B DRV SW ERR 48C DRV SW ERR 48D DRV SW ERR 48E DRV SW ERR 48F DRV SW ERR 490 DRV SW ERR 491 DRV SW Software runtime error Restart the system. Contact your TQ dealer if the error still occurs. ERR 492 DRV SW ERR 493 DRV HW Drive Unit voltage error Restart the system. Contact your TQ dealer if the error still occurs. ERR 494 DRV HW Supply voltage problem Restart the system. Contact your TQ dealer if the error still occurs. ERR 495 DRV HW Drive Unit voltage error Restart the system. Contact your TQ dealer if the error still occurs. ERR 496 DRV HW Drive Unit phase breakage Restart the system. Contact your TQ dealer if the error still occurs. ERR 497 DRV HW Drive Unit calibration error Restart the system. Contact your TQ dealer if the error still occurs. ERR 4C8 DRV SW General software error Restart the system. Contact your TQ dealer if the error still occurs. ERR 498 DRV COMM Peripheral communication error Restart the system. Contact your TQ dealer if the error still occurs. ERR 499 DRV COMM ERR 49A DRV COMM ERR 49B DRV SENS Cadence-sensor error Restart the system. Contact your TQ dealer if the error still occurs. ERR 49C DRV SENS Torquesensor error Restart the system and avoid unintended use. Contact your TQ dealer if the error still occurs. ERR 49D DRV SENS ERR 49E DRV SENS ERR 49F DRV SENS ERR 4A0 DRV COMM CAN-Bus communication error Check the charging port for dirt. Restart the system. Contact your TQ dealer if the error still occurs. ERR 4A1 DRV COMM ERR 4A2 DRV COMM ERR 4A3 DRV SW Microcontroller electronics error Restart the system. Contact your TQ dealer if the error still occurs. ERR 4A4 DRV HW Cadence-sensor error Restart the system. Contact your TQ dealer if the error still occurs. ERR 4A5 DRV SW Torquesensor error Restart the system. Contact your TQ dealer if the error still occurs. ERR 4A6 BATT COMM Battery communication error Restart the system. Contact your TQ dealer if the error still occurs. ERR 4A7 DRV SW General software error Restart the system. Contact your TQ dealer if the error still occurs. ERR 4A9 DRV SW ERR 4AA DRV SW General software error Restart the system. Contact your TQ dealer if the error still occurs. WRN 4AB DRV SENS Cadence-sensor error Restart the system. Contact your TQ dealer if the error still occurs. ERR 4AD DRV SW Drive Unit control error Restart the system. Contact your TQ dealer if the error still occurs. ERR 4AE DRV SW Cadence-sensor error Restart the system. Contact your TQ dealer if the error still occurs. ERR 4AF DRV SW Cadence-sensor error Restart the system. Contact your TQ dealer if the error still occurs. ERR 4B0 DRV HW Drive Unit mechanical error Check if anything is stuck or wedged in the chainring. Contact your TQ dealer if the error still occurs. ERR 4C8 DRV SW General software error Restart the system. Contact your TQ dealer if the error still occurs. ERR 4C9 DRV SW ERR 4CA DRV SW ERR 4CB DRV SW WRN 601 SPD SENS Speedsensor problem Check the distance between magnet and Speedsensor. Restart the system. Contact your TQ dealer if the error still occurs. WRN 602 DRV HOT Drive Unit overtemperature Permissible operating temperature exceeded. Switch off the drive unit to allow it to cool down. Start the system again. Contact your TQ dealer if the error still occurs. WRN 603 DRV COMM CAN-Bus communication problem Check the charging port for dirt. Restart the system. Contact your TQ dealer if the error still occurs. ERR 5401 DRV CONN Communication error between Drive Unit and Display Restart the system. Contact your TQ dealer if the error still occurs. ERR 5402 DISP BTN Remote button pressed when switching on Don't press the Remote button during start-up. Check whether buttons are stuck due to dirt and clean them if necessary. ERR 5403 DISP BTN WRN 5404 DISP BTN Walk assist user error Activate walk assist by pressing the UP button (Walk) on the Remote until Walk appears on the Display. Release the button directly and press it again to use the walk assist. Contact your TQ dealer if the error still occurs. Contact and Legal Information
Gut Delling | Mühlstraße 2 | 82229 Seefeld | Germany
Tel.: +49 8153 9308-0
info@tq-e-mobility.com | www.tq-e-mobility.com