SMART WI-FI OUTDOOR CAMERA START GUIDE

Thank you for purchasing your GEENI smart home product. Get started using your new devices by downloading Geeni, one convenient app that manages everything straight from your phone or tablet. Easily connect to your home Wi-Fi and control multiple devices from the touch of your fingertips.

Contents

What's in the Box

Get Ready

1. Download & Register

Download the Geeni app from App Store or Google Play.

STEP 1. Enter your mobile phone number or email address.

STEP 2. Enter the verification code and create a password.

2. Login to the Geeni App

STEP 3. Login to the App.

3. Plug In

How do I reset my device? A reset button is located on the cord connected to the camera. Reset the camera by holding down the button for several seconds.

[Diagram: A cable connecting to the camera, with a button labeled "Reset Button" on the cable.]

Important: Set up and connect the camera before mounting. Set up works best near your home router. If the camera is disconnected from power after setup, it will automatically reconnect when plugged in again.

Note: The camera will appear inactive while booting up—allow two minutes for the light to activate.

What does the blinking light mean?

4. Add device. Method 1: Easy Mode

STEP 1. In the Geeni app, on the top corner of the Devices screen, click [+]. Choose "Video Camera".

STEP 2. Make sure the indicator light on the device is blinking Red, indicating the device is ready to connect. If not, follow instructions to Reset the device so that the indicator light is blinking red, then press "Next Step".

STEP 3. Enter your Wi-Fi network and password.

STEP 4. The Geeni app will try to connect your device. During this time, the camera will beep, continue blinking Red, and then turn solid Green.

NOTE: Geeni can't connect to 5GHz networks. If the connection fails, try to reset and connect directly using QR Code Mode.

5. Add device. Method 2: Backup QR Code Mode

STEP 1. Make sure the device is blinking red. (see reset instructions on p. 5)

STEP 2. In the Geeni app, on the top corner of the Devices screen, click [+]. Choose "Video Camera". Choose "QR Code" in the top corner.

STEP 3. Click Next and enter your Wi-Fi details.

STEP 4. Scan the QR Code with the camera. Point the code to the camera lens for 20cm.

STEP 5. If the light turns green, press "I heard the beep" and it will add your camera.

6. Mount the Camera

STEP 1. Screw the included antenna onto the connector on the back of the camera.

STEP 2. Use the included 3 screws and 3 wall anchors to mount the camera wherever you like.

NOTE: If you unplug the camera, you do not need to repeat the setup steps—the camera will automatically reconnect to your Wi-Fi network.

STEP 3. Use the allen wrench ? to loosen screws. Angle the camera in the desired direction. Tighten screws when in desired position.

Settings

Access Camera Settings: From your main device list, click on the camera you want to edit, then press the [...] button on the top right for advanced settings.

Feature Settings:

Live View & Playback

Live View

Playback

Frequently Asked Questions

  1. Can I share with family and friends? Yes, you can share your cameras with family and friends who will have access to view the camera and control your bulbs, plugs, and other Geeni devices. In the Geeni app, press the Profile button and click on the "Device Sharing” button, and you will be able to give or revoke sharing permissions. In order to share, the other user should already have downloaded the Geeni app and registered a new account.
  2. How does the pre-installed microSD card work: The camera has a preinstalled 16GB microSD card and will continuously record until the card is full. This video is encrypted and only viewable through the Geeni app on your phone; you can remove the pre-installed microSD card, in order to install a larger capacity card, but you cannot view the footage saved on the microSD card outside of the Geeni app.
  3. How much video can the camera record? Depending on the video quality, the camera will use around 1GB of storage to record 24 hours of footage. This can mean an entire day of continuous footage, or multiple days of motion-only recording. As the card fills up, the oldest footage will be automatically replaced by new video. If you would like to increase your internal storage space, visit MyGeeni.com for an instructional video on how to open up the camera and install a larger microSD card.
  4. How many cameras can I control? Geeni's app can control an unlimited amount of devices in an unlimited amount of locations. Your router may have a limit of how many devices can be connected to one router.
  5. My Geeni device has a funny name. How do I rename it? From your main device list, click on one of the devices you want to rename, press the [...] button on the top right for advanced settings, and click Modify Device Name. You'll then be able to choose a more familiar name.
  6. The device appears offline or unreachable, what should I do? Make sure your Wi-Fi router is online and in range and check that you have the latest Geeni functionality by clicking “Check for firmware update” in your device settings.
  7. What's the wireless range? The range of your home Wi-Fi is heavily dependent on your home router and the conditions of the room. Check with your router specifications for exact range data.
  8. If my Wi-Fi/Internet goes down, will Geeni still work? Geeni products need to be connected to Wi-Fi in order to use them remotely.

Troubleshooting

Cannot connect to your Wi-Fi network: Make sure you entered the correct Wi-Fi password during the Wi-Fi setup. Check whether there are any Internet connection problems. If the Wi-Fi signal is too weak, reset your Wi-Fi router and try again.

System Requirements

Technical Specifications

FCC Notice

This device complies with Part 15 of the FCC Rules. Operation is subject to the two following conditions:

  1. This device may not cause harmful interference.
  2. This device must accept any interference received, including interference that may cause undesired operation.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

Support

If you encounter any issues, please visit us at support.mygeeni.com for help. To explore our full selection of products, visit us at: www.mygeeni.com

(888) 232-3143 Toll-free (English Only)

Need Help?

Can't connect? Need help?

DO NOT RETURN THIS PRODUCT TO THE STORE

Geeni support: support.mygeeni.com

(888) 232-3143 Toll-free (English Only) or tap 'Support' for help in the Geeni app.

© 2020 Merkury Innovations. 45 Broadway 3rd FL, New York NY 10006. Geeni is a trademark of Merkury Innovations LLC. Other trademarks and trade names are those of their respective owners. Made in China.

Models: CW020, Geeni,Geeni,Geeni,Hawk,2,Smart,Security,Outdoor,Wired,IP66,Camera,|,Night,Vision,Motion,Sensor,2,Way,Audio,|,Works,with,Alexa,&,Google,Home,|,Weatherproof,Black,Surveillance,Cam,|,1,Pack,1080p,B0BTGT4KZS,B07TFL5NCZ,B0BT893MGD

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