FUJOKA USB-C Triple Display 4K Docking Station User Manual

Introduction

Thank you for purchasing the FUJOKA USB-C Triple Display 4K Docking Station. This docking station supports MST (Multi-Stream Transport) for both Windows and macOS, enabling you to connect multiple displays, Ethernet, audio input/output, and six additional USB peripherals to your system.

For assistance, please contact support@mobaos.com with your product model number and order number.

Troubleshooting Display Issues: If only one screen displays when connecting multiple ports, check if the laptop recognizes the external display, ensure the HDMI cable is properly connected, or try a different HDMI cable. If these steps do not resolve the issue, reduce the external monitor resolution via your laptop's display settings. For further adjustments, use the Intel Graphics Control Panel.

User Tips

For Windows Users:

After setup, Windows will either 'Duplicate' your internal laptop display or 'Extend' your desktop. Adjust these settings by right-clicking on your desktop, selecting 'Display Settings'.

For Mac Users:

To adjust displays, go to System Preferences > Displays. The 'Arrangement' tab allows you to modify display order and set the menu bar location.

System Requirements

To use this product, your device's USB-C port must support DisplayPort Alt Mode (Thunderbolt) and Power Delivery. The FUJOKA Docking Station is incompatible with USB 3.0/2.0 Type-A systems. Thunderbolt 3 and USB 3.1 Gen2 Type-C ports generally support Alt Mode output and DisplayLink functionality, but Power Delivery/charging support is system-specific.

Compatible Devices

Compatible Devices (Not exhaustive):

• MacBook (2015-2020)
• MacBook Pro (2016-2020)
• iMac/iMac Pro (21.5 in & 27 in)
• Lenovo P1 Extreme Gen2
• Lenovo T580
• HP OMEN
• HP Zbook

Partially Compatible Devices (Not exhaustive, may have charging or HDMI limitations):

• Samsung TabPro S (Not Charging)
• Asus ZenBook3/Transformer3 Pro (Not Charging)
• Dell XPS 13/15 9365/9560 (Not Charging)
• Huawei Matebook 2016 (Not Charging)
• Nexus 6P (Not Charging)
• HP Envy/Spectre (Not Charging, Not HDMI)

Incompatible Devices (Not exhaustive):

• iPad Pro
• Surface Go
• HP Pavilion
• Asus K570ZD-ES55
• ROG Zephyrus S GX701
• Nintendo Switch
• USB-A to USB-C Adapter
• Apple USB SuperDrive

DisplayLink Support

For common questions regarding DisplayLink technology, visit the support portal: https://support.displaylink.com/.

If your issue persists, contact support@mobaos.com.

Quick Start Guide

Step 1: Driver Installation

Download and install the FUJOKA Docking Station driver from displaylink.com/downloads.

Step 2: Connect Power and Host

Connect the power adapter to the dock's power input. Connect the provided USB-C to USB-C cable from the dock's rear USB-C port to your host system. Specific power cables vary by region.

Step 3: Connect Displays

Connect your HDMI and DisplayPort displays to the dock's video outputs. Use HDMI 2.0 or higher cables for optimal performance. The DisplayPort can only transmit video. The host USB-C port must support DisplayPort and Power Delivery (Thunderbolt 3.0).

Use the hot key Windows+P for multi-display management.

Step 4: Connect USB Devices

Attach USB and USB-C devices (keyboard, mouse, etc.) to the USB ports on the front and back of the dock. Note: One USB-C port (USB 3.0) supports data and charging only, not video output.

Diagram Description: The dock features ports labeled: Power Input, USB-C (for host connection), USB 3.0, USB 2.0 (x2), HDMI, DisplayPort, and Audio/Mic jacks.

Diagram Description: A visual shows numbered USB ports on the dock (1, 2, 3).

Step 5: Connect Audio and Network

Connect speakers/headphones or a microphone to the front audio inputs. Connect an Ethernet cable to the Ethernet port for a wired network connection.

Audio Jack Standard: The dock uses the CTIA international standard. If your headset/speaker is not CTIA/Apple standard, do not plug it in fully to avoid buzzing sounds.

Audio Output Reminder: Connecting the dock may change the default audio output to the docking station. To use your laptop speakers, change the audio output device back to your laptop speakers in your operating system settings.

How to Use the New DisplayLink macOS App

Follow these steps after installing the app:

1. Uninstall Classic Driver: If you have the classic DisplayLink driver installed, run the installer and select 'Uninstall'.
2. Install macOS App: Download the DisplayLink macOS app from the provided ZIP file and install it.
3. Launch DisplayLink Manager: Navigate to Applications in Finder and open 'DisplayLink Manager'.
4. Confirm Installation: Click the DisplayLink Manager app icon in the notification area to open its window, confirming it is running.
5. Enable Auto-Launch: Click the 'cog' icon in the bottom right of the DisplayLink Manager app and select 'Launch on startup' for automatic startup.
6. Grant Screen Recording Permission: Open System Preferences > Security & Privacy. Navigate to 'Screen Recording' on the left and tick the permission for 'DisplayLink Manager'. This allows the app to capture pixels for display output.
7. Activate Permissions: macOS will prompt you to 'Quit Now' to apply new permissions. Accept this prompt.

Diagram Description: A screenshot shows the macOS DisplayLink Manager app window with version information.

Diagram Description: A screenshot shows the macOS System Preferences > Security & Privacy settings, highlighting the 'Screen Recording' section with 'DisplayLink Manager' checked.

Diagram Description: A screenshot shows the DisplayLink Manager app preferences, with 'Launch on startup' selected.

Troubleshooting USB Accessories

If you encounter "USB Accessories Disabled" errors:

• Solution 1: Unplug and re-plug the USB accessory.
• Solution 2: Reset the System Management Controller (SMC) of your device.

Diagram Description: A screenshot displays the "USB Accessories Disabled" alert and lists the two solutions.