UDM-Pro Quick Start Guide
UDM-Pro Quick Start Guide
UBI UDM PRO ANL-EN UDM-Pro Quick Start Guide
UDM-Pro Quick Start Guide
Package Contents
UniFi Dream Machine Pro
Rack-Mount Brackets (Qty. 2)
Bracket Screws (Qty. 8)
Mounting Screws (Qty. 4)
Cage Nuts (Qty. 4)
Security Screw
2.5" HDD Screws (Qty. 4)
Power Cord
Rubber Feet (Qty. 4)
System Requirement
Either of the following is required: iOS or AndroidTM Mobile Device with UniFi Network App Installed Web Browser: Google Chrome (Other browsers may have limited functionality)
IMPORTANT: We strongly recommend using UPS backup and power regulation to prevent equipment damage due to stability issues with local AC power.
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UDM-Pro Quick Start Guide
Hardware Overview
Touchscreen Display
Bootup Animation
Initializing.
Location Animation HDD LED
This indicates that you clicked Locate in the UniFi Controller software. The software will also display the location of the device on the map.
Flashing White
Indicates Read/Write Activity
Steady Amber
Indicates HDD Error
RJ-45 Speed/Link/Activity LED (Ports 1 - 9)
Off
No Link
Amber
Link Established at 10/100 Mbps Flashing Indicates Activity
Green
Link Established at 1 Gbps Flashing Indicates Activity
SFP+ Speed/Link/Activity LED (Ports 10 - 11)
Off
No Link
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Green
Link Established at 1 Gbps Flashing Indicates Activity
White HDD Bay
Link Established at 10 Gbps Flashing Indicates Activity
Install a 3.5" or 2.5" HDD (not included) to use the device as an NVR for UniFi Protect.
RJ45 LAN (Ports 1 - 8)
The RJ45 ports support 10/100/1000 Ethernet connections. By default, they are set to DHCP Server with the fallback IP address, 192.168.1.1/24.
RJ45 Internet (Port 9)
The RJ45 port supports a 10/100/1000 Ethernet connection. Set to DHCP Client by default.
SFP+ Internet (Port 10)
The SFP+ port supports a 1/10G Ethernet connection. Set to DHCP Client by default.
SFP+ LAN (Port 11)
The SFP+ port supports a 1/10G Ethernet connection. By default, it is set to DHCP Server with the fallback IP address, 192.168.1.1/24.
Reset Button
Resets to factory defaults. The device should be running after bootup is complete. Press and hold the Reset button for about 10 seconds until the display indicates that the device has reset itself. After a few seconds, the LED will turn off, and the device will automatically reboot.
USP RPS LED
Reserved for future use.
USP Connect DC Input
Reserved for future use.
Power Port
Connect the included Power Cord to the Power port.
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UDM-Pro Quick Start Guide
Installation Requirements
Phillips screwdriver Standard-sized, 19" wide rack with a minimum of 1U height available For indoor applications, use Category 5 (or above) UTP cabling approved for indoor use. For outdoor applications, shielded Category 5 (or above) cabling should be used for all wired Ethernet connections and should be grounded through the AC ground of the power supply. We recommend that you protect your networks from harmful outdoor environments and destructive ESD events with industrial-grade, shielded Ethernet cable from Ubiquiti. For more details, visit: ui.com/toughcable
Note: Although the cabling can be located outdoors, the UDM-Pro itself should be housed inside a protective enclosure.
Installing an HDD
Ensure the device is powered off before you install the 3.5" or 2.5" HDD (not included). 1.
2.
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3. 4.
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OR 5.
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6.
Removing an 3.5" HDD
1.
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2.
Hardware Installation
1.
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2. OR
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Connecting Power
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Connecting to the Internet
For information about compatible fiber SFP modules, visit: ubnt.link/UniFi_SFP_DAC_Compatibility
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OR
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Connecting to the LAN
1.
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2. 3.
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4.
Configuration
You have the following options: Enable Bluetooth on your mobile device and use the UniFi Network app. Use a computer connected to the UDM-Pro on a LAN port. Go to "Chrome Instructions".
UniFi Network App
1.
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2.
3. Follow the on-screen instructions.
Chrome Instructions
Use the Chrome web browser to set up your device. 1. Ensure that your host system is on the same Layer 2 network as the UDM-Pro. 2. Launch the Chrome web browser and go to https://setup.ui.com 3. Follow the on-screen instructions of the Setup Wizard.
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After you run the UniFi Setup Wizard, a login screen will appear for the UniFi Network Controller management interface. Enter the Username and Password that you created in the UniFi Setup Wizard. Then click Sign in.
You can manage your network and view network statistics using the UniFi Network Controller management interface. For information on using the UniFi Network Controller software, refer to the User Guide located on our website at: ui.com/download/unifi
Specifications
Dimensions
Weight With Mount Brackets
Interfaces Networking
Management Max. Power Consumption Power Method
Power Supply Supported Voltage Range Display
UDM-Pro
442.4 x 43.7 x 285.6 mm (17.42 x 1.72 x 11.24")
3.90 kg (8.60 lb) 3.99 kg (8.80 lb)
(8) 10/100/1000 RJ45 LAN Ports (1) 10/100/1000 RJ45 WAN Ports
(1) 1/10G SFP+ LAN Port (1) 1/10G SFP+ WAN Port
Ethernet In-Band (1) Bluetooth BLE
33W
(1) Universal AC Input, 100 to 240VAC (1) RPS DC Input
Internal 50W/12V
100 - 240VAC
1.3" Color Touch Panel
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LED System HDD RJ45 SFP+
Processor System Memory On-Board Flash Storage Operating Temperature Operating Humidity Certifications
Status Activity Link/Speed/Activity Link/Speed/Activity Quad ARM Cortex-A57 Core at 1.7 GHz 4 GB DDR4 16 GB eMMC -10 to 40° C (14 to 104° F) 5 to 95% Noncondensing CE, FCC, IC
Safety Notices
1. Read, follow, and keep these instructions. 2. Heed all warnings. 3. Only use attachments/accessories specified by the manufacturer.
WARNING: Do not use this product in location that can be submerged by water.
WARNING: Avoid using this product during an electrical storm. There may be a remote risk of electric shock from lightning.
Electrical Safety Information
1. Compliance is required with respect to voltage, frequency, and current requirements indicated on the manufacturer's label. Connection to a different power source than those specified may result in improper operation, damage to the equipment or pose a fire hazard if the limitations are not followed.
2. There are no operator serviceable parts inside this equipment. Service should be provided only by a qualified service technician.
3. This equipment is provided with a detachable power cord which has an integral safety ground wire intended for connection to a grounded safety outlet. a. Do not substitute the power cord with one that is not the provided approved type. Never use an adapter plug to connect to a 2-wire outlet as this will defeat the continuity of the grounding wire. b. The equipment requires the use of the ground wire as a part of the safety certification, modification or misuse can provide a shock hazard that can result in serious injury or death. c. Contact a qualified electrician or the manufacturer if there are questions about the installation prior to connecting the equipment. d. Protective earthing is provided by Listed AC adapter. Building installation shall provide appropriate short-circuit backup protection. e. Protective bonding must be installed in accordance with local national wiring rules and regulations.
Limited Warranty
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ui.com/support/warranty The limited warranty requires the use of arbitration to resolve disputes on an individual basis, and, where applicable, specify arbitration instead of jury trials or class actions.
Compliance
FCC
Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions. 1. This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired
operation. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operations of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. This radio transmitter has been approved by FCC.
ISED Canada
CAN ICES-3(A)/NMB-3(A)
This device complies with ISED Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: 1. This device may not cause interference, and 2. This device must accept any interference, including interference that may cause undesired operation
of the device. This radio transmitter has been approved by ISED Canada.
CAN ICES-3(A)/NMB-3(A)
Le présent appareil est conforme aux CNR d'ISDE Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes : 1. l'appareil ne doit pas produire de brouillage; 2. l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en
compromettre le fonctionnement. Le présent émetteur radio a été approuvé par ISDE Canada.
IMPORTANT NOTE
Radiation Exposure Statement
This equipment complies with radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20 cm between the radiator
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UDM-Pro Quick Start Guide
and your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
AVIS IMPORTANT
Déclaration sur l'exposition aux rayonnements
Cet équipement est conforme aux limites prévues pour l'exposition aux rayonnements dans un environnement non contrôlé. Lors de l'installation et de la mise en fonctionnement de l'équipement, assurez-vous qu'il y ait une distance minimale de 20 cm entre l'élément rayonnant et vous. Cet émetteur ne doit être installé à proximité d'aucune autre antenne ni d'aucun autre émetteur, et ne doit être utilisé conjointement à aucun autre de ces appareils.
Australia and New Zealand
Warning: This equipment is compliant with Class A of CISPR 32. In a residential environment this equipment may cause radio interference.
Brazil
Nota: Este equipamento não tem direito à proteção contra interferência prejudicial e não pode causar interferência em sistemas devidamente autorizados.
CE Marking
CE marking on this product represents the product is in compliance with all directives that are applicable to it.
Country List AT BE BG CY CZ DE DK EE EL ES FI FR HR HU IE IT LV LT LU MT NL PL PT RO SE SI SK UK
BFWA (Broadband Fixed Wireless Access) members noted in blue
Note: This device meets Max. TX power limit per ETSI regulations.
The following apply to products that operate in the 5 GHz frequency range: Note: This device is restricted to indoor use only when operating in the 5150 - 5350 MHz frequency range within all member states.
Note: All countries listed may operate at 30 dBm. BFWA member states may operate at 36 dBm.
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Note: Operation in the 5.8 GHz frequency band is prohibited in BFWA member states. Other countries listed may use the 5.8 GHz frequency band.
WEEE Compliance Statement
Declaration of Conformity Online Resources
© 2020 Ubiquiti Inc. All rights reserved.
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