Transcend DrivePro 550 Dashcam User Manual

1. Package Contents

The DrivePro package includes the following items:

• DrivePro 550 Dashcam
• Suction cup mount
• Micro SD memory card
• Car charger cable
• Quick Start Guide

DrivePro 550 Dashcam:

[Image: Front view of the Transcend DrivePro 550 dashcam, showing the lens, GPS and Wi-Fi indicators.]

Micro SD Memory Card:

[Image: MicroSD card with Transcend logo.]

Car Charger Cable:

[Image: Car charger adapter with USB cable.]

Suction Cup Mount:

[Image: Suction cup mount for the dashcam.]

Quick Start Guide:

[Image: Cover of the Quick Start Guide with a QR code to scan for the user manual.]

2. Getting Started

2-1 Overview

[Diagram: Top view of the dashcam showing the device mount, microphone, front lens, and speaker. Middle view showing the infrared LED, interior camera, reset button, power button, function buttons, 2.4" LCD display, and LED recording indicator. Bottom view showing the Micro-USB port and Micro SD card slot.]

2-2 Inserting a microSD Memory Card

You must insert a microSD memory card into the DrivePro before you can start recording.

1. Insert a microSD memory card into the DrivePro's card slot.

[Image: DrivePro 550 dashcam with an arrow indicating the insertion of a microSD card.]

2. To remove the memory card, gently press the memory card while it is in the slot to eject it.

We recommend Transcend's High Endurance microSD cards or MLC-based memory cards for the best recording performance.

• High Endurance microSDHC Cards
• High Endurance microSDXC 350V Cards

For more information on recording time based on card capacity, please visit the FAQ on our official website.

2-3 Mounting the DrivePro

1. Attach the DrivePro to the device mount by inserting the mount into the recess at the top of the device and sliding it sideways until it clicks into place.

[Image: Arrow showing how to insert the mount into the dashcam.]

2. Before installation, thoroughly clean the selected area of the windshield. For optimal visibility, mount the dashcam in the center of the windshield or at the height of the rearview mirror.
3. Press the lever of the suction cup mount firmly downwards to attach the DrivePro to the windshield.

[Image: Arrow showing to press down the suction cup lever.]

4. Turn the adjustment knob counter-clockwise to loosen it, then adjust the position of the DrivePro.

[Image: Arrow showing to turn the adjustment knob counter-clockwise.]

5. After positioning the DrivePro correctly, turn the adjustment knob clockwise to ensure it securely locks the camera.

[Image: Arrow showing to turn the adjustment knob clockwise.]

2-4 Connecting to the Power Supply

1. Connect the Micro-USB cable from the adapter to the 12-volt car socket to the DrivePro.
2. Plug the other end of the adapter into your vehicle's car socket.

[Image: Illustration showing the interior of a car with the dashcam mounted and connected to the car's power socket.]

3. After starting the vehicle engine, the DrivePro will automatically turn on and begin recording.
4. After stopping the vehicle engine, the DrivePro will automatically save the current recording and turn off.

2-5 Operating Buttons

[Diagram: Top view of the dashcam with buttons labeled A, B, C, D. A table below shows the functions of each button in different modes: Video Recording, Browsing/Settings, Video Playback, Photo Display.]

• Press and hold the Power/Off button ? for 3 seconds to manually turn the DrivePro on and off in any mode.
• Press and hold the Snapshot button ? to quickly turn the microphone on/off.
• Press and hold the Settings button ⚙️ to quickly access the Time-Lapse video menu.
• The Wi-Fi connection is only available when the DrivePro is connected to the power supply.

2-6 LED Indicator

2-7 Setting Date and Time

Please configure the Date, Time, and UTC Time Zone settings first to ensure accurate recording time.

1. Press the Settings button ⚙️ to select "Settings".
2. Use ▲ / ▼ to select Date/Time and press OK.

[Image: Date/Time setting screen showing fields for Year, Month, Day, Hour, Minute, Second, and an OK button.]

3. Use ▲ / ▼ to adjust the values and press OK to move to the next field.

[Image: Date/Time setting screen showing 24H/12H format, Y/M/D format, and UTC offset adjustment.]

4. Repeat step 3 to set the Date/Time format and Time Zone. Press OK when you have completed the settings.

3. Recording Videos

3-1 Normal Recording

[Image: Recording screen of the dashcam showing various indicators: recording status, video length, resolution, Wi-Fi connection, GPS connection, microphone status, battery status, and date/time.]

After the vehicle engine is started, the DrivePro automatically turns on and begins recording. By default, each video file is saved with a recording duration of 3 minutes. To adjust the recording length, please go to the Settings menu ⚙️.

After the vehicle engine is turned off, the DrivePro automatically saves the current recording and turns off.

3-2 Emergency Recording

30% of the storage space is reserved for emergency video files. Video files recorded in emergency mode are protected from overwriting.

Manual Emergency Recording

During video recording, press the red Emergency Recording button on the bottom of the DrivePro to manually activate emergency recording mode.

[Image: Bottom view of the dashcam with the red emergency record button highlighted.]

When emergency recording is activated, a warning will appear on the screen.

[Image: Dashcam screen showing an "Emergency Recording Mode!" warning.]

G-Sensor Emergency Recording

During video recording, the DrivePro automatically activates emergency recording mode when it detects a collision or impact.

• If the G-Sensor sensitivity is set to "High", the emergency recording mode will be activated even with slight vibrations.
• If the G-Sensor sensitivity is set to "Low", the emergency recording mode will only be activated with strong vibrations.

The G-Sensor sensitivity can be adjusted via the Settings menu ⚙️.

3-3 Parking Mode Recording

After the vehicle engine is turned off, the DrivePro can automatically switch to parking mode and record when it detects movement or a collision. Parking mode is disabled by default and can be activated in the Settings menu ⚙️.

In parking mode, the LCD display turns off and the LED indicator remains solid red in standby mode. If the DrivePro detects a collision or vehicle movement, it records for approximately 15 seconds, and the display turns on while the LED blinks red. If no vehicle movement is detected within 15 seconds, the display turns off again. The DrivePro resumes normal recording mode when the engine is turned back on (connected to the power supply).

The Transcend adapter for the 12-volt car socket does not supply power when the engine is off. If long-term recording in parking mode is required, please use an external power supply. Manually activate parking mode by pressing and holding the Power button ? in normal recording mode. To turn off the DrivePro, press and hold the Power button ? again.

Low Battery Status

Please charge the DrivePro immediately after receiving the "Low Battery" warning to avoid system time errors. Please do not use the built-in battery for direct video recording.

[Image: Dashcam screen showing a "Low Battery" warning.]

4. Playing Videos and Browsing Photos

4-1 Playing Videos / Browsing Photos

1. During video recording, press the Browse button ≡ or the "Browse" button.
2. Use ▲ / ▼ to select Normal, Emergency, or Snapshot, and press OK.

[Image: Playback menu showing options for Normal, Emergency, and Snapshot recordings.]

3. Use ▲ / ▼ to select the desired file and press OK to display the preview.

[Image: Screen showing a list of normal recordings with timestamps and file names, and a screen showing snapshot photos.]

4. Press to return to the list of video files.

4-2 Deleting Videos/Photos

1. Press the Delete button ?️ to delete video/photo files.

[Image: Two screens showing video playback with a delete icon at the bottom.]

2. The "Delete?" message will appear. Use ▲ / ▼ to cancel or confirm the deletion of the video/photo file and press OK.

[Image: Two screens showing a "Delete?" prompt with "Yes" and "No" options.]

4-3 Protecting Videos

1. Press the Lock button ? to protect the video file.

[Image: Screen showing video playback with a lock icon.]

2. The "Protect?" message will appear. Use ▲ / ▼ to select the desired option and press OK.

[Image: Screen showing a "Protect File?" prompt with "Yes" and "No" options.]

5. Settings

In the Settings menu ⚙️, you can adjust the video resolution, recording time, and G-Sensor sensitivity. You can also configure date and time settings, change the user interface language, format the memory card, and perform firmware upgrades.

1. During video recording, press the Settings button ⚙️.
2. Use ▲ / ▼ to select the desired menu option and press OK.

[Image: Settings menu showing options like Resolution, Exposure Value, Microphone, Video Length.]

3. Change the respective value with ▲ / ▼ and press OK.

[Image: Video Length setting screen showing options for 1 Min., 3 Min., 5 Min.]

4. Press to return to the Settings menu.

5-1 Menu Options

Symbol	Function	Camera	Description / Available Settings
	Resolution		Set the video resolution for recording (Front lens + Rear lens). 1440P30+1080P30 (Factory setting) / 1080P60+1080P30 / 1080P30+1080P30 / 720P30+720P30
	Exposure Value		Adjust the camera's exposure value. +2.0 / +1.5 / +1.0 / +0.5 / 0.0 (Factory setting) / -0.5 / -1.0 / -1.5 / -2.0
	Microphone		Turn the microphone on/off during video recording. Disable / Enable (Factory setting)
	Video Length		Set the recording length for each recorded video file. 1 Min. / 3 Min. (Factory setting) / 5 Min.
	Timestamp		Display the current time of the event or GPS information of the recorded videos. Disable / Enable (Factory setting)
	Continuous Loop		Overwrite the oldest video files with new ones when the Micro SD card capacity is full. Disable / Enable (Factory setting)
	Frequency		Select the local power frequency to minimize screen flicker. 50 Hz (Factory setting) / 60 Hz
	Time-lapse Video		Set a preferred time interval for creating time-lapse videos. Time-lapse video mode can only be activated manually; once activated, it replaces normal recording mode. Note: To prevent the car battery from draining completely, the DrivePro will automatically turn off after 48 consecutive hours of recording in time-lapse mode. Disable: (Factory setting) / 1 Sec./Recording / 2 Sec./Recording / 4 Sec./Recording

Driver Assistance

Symbol	Function	Description / Available Settings
	Lane Departure Warning	Inform you with a warning when your vehicle leaves the lane. This function is activated when the vehicle speed exceeds the set value. Note: This function is automatically deactivated when the front camera resolution is set to 1080P at 60 FPS. Disable (Factory setting) / >60 km/h to >150 km/h
	Collision Warning System	Warns the driver of following too closely. This function is activated when the vehicle speed exceeds the set value. Note: This function is automatically deactivated when the front camera resolution is set to 1080P at 60 FPS. Disable (Factory setting) / >60 km/h to >150 km/h
	Speed Alarm	Warns the driver with audible tones when the vehicle speed exceeds a preset value. Disable (Factory setting) / >60 km/h to >150 km/h
	Speed Unit	Set the unit of measurement for speed. km/h (Factory setting) / mph
	Head-Up Display	Displays current speed and safety warnings on the screen. Disable (Factory setting) / Enable
	Headlight Reminder	When the DrivePro detects poor lighting conditions, the headlight reminder is automatically activated. Disable (Factory setting) / Enable
	Driver Fatigue Alarm	Reminds the driver to take breaks, which can be manually set. Disable (Factory setting) / 1 Hour / 2 Hours / 3 Hours / 4 Hours
	Parking Mode	Determine whether continuous recording is required based on motion detection after the vehicle engine is turned off. (Please note that this mode drains the DrivePro's battery.) Disable (Factory setting) / Enable

System

Symbol	Function	Description / Available Settings
	Display	Show both lenses or only the front/rear lens. Front / Rear / Both (Factory setting)
	Volume	Adjust the speaker volume. 0-7 (Select 0 to enable silent mode)
	G-Sensor	Adjust the G-Sensor sensitivity. Disable / Low (Factory setting) / Medium / High
	Automatic Shut-off	Automatically turns off the DrivePro after a set time. Disable / 10 Sec. (Standard) / 30 Sec.
	Auto Display Off	Set how long the display should automatically turn off after recording begins. Note: Auto display off is deactivated when the Speed Alarm, Lane Departure Assist, Forward Collision Warning Assist, Headlight Reminder, or Head-Up Display is activated. Never (Standard) / After 1 Min. / After 3 Min.
	GPS Status	Displays the number of satellites received and GPS signal strength.
	WLAN	Turn WLAN on and off. Off / On (Factory setting)
	Date/Time	Set the date, time, format, and time zone.
	Language	Set the menu language for the display. English / 繁體中文 / 简体中文 / 日本語 / Deutsch / Español / Français / Italiano / Русский / Português / Ελληνικά / Türkçe / 한국어 / ไทย / Polski
	Format Card	Format the Micro SD memory card. WARNING!: Formatting will erase all data stored on the card. Cancel (Factory setting) / Confirm
	Firmware Update	Keep your DrivePro up-to-date with the latest firmware version. Download from the Transcend website: https://www.transcend-info.com/Support/service Cancel (Factory setting) / Confirm
	Reset	Reset all settings to factory defaults. Cancel (Factory setting) / Confirm
	Display Position	Adjust the position of the recording screen.
	Information	Displays the current firmware version of the DrivePro, card capacity, WiFi SSID, password, and model name/number.

5-2 Firmware Update

1. After downloading the firmware from the Transcend website, decompress the file and place the file in the "SYSTEM" folder on the Micro SD memory card.

[Image: File structure showing DP550, SYSTEM folder with a file and date.]

2. Insert the Micro SD memory card containing the latest firmware version into the DrivePro's card slot.
3. Connect the DrivePro to an external power supply. Select "Firmware Update" from the Settings menu ⚙️ and press OK to start the firmware detection process. The DrivePro will automatically search for the latest firmware file. Select "Confirm" to complete the firmware upgrade process.

[Image: Firmware Update screen showing "Update Firmware?" with "Cancel" and "Confirm" options.]

6. Using the DrivePro App

The free downloadable DrivePro App is designed for iOS (iPhone/iPad) and Android devices. It allows for a wireless live view of video footage during recording, management of DrivePro functions, and playback of videos on your smartphone or tablet.

[Image: DrivePro App logo with App Store and Google Play download buttons.]

6-1 Download and Installation of the DrivePro App

1. Search for the "DrivePro" app in the App Store or on Google Play.
2. Download and install the DrivePro App.

Once the installation is complete, the app will appear on your device's home screen. Before using the app, please read the DrivePro App manual.

6-2 Connecting to the DrivePro

Please connect your mobile device to the DrivePro in one of the following ways:

• Option 1: Scan the Wi-Fi QR code on the dashcam.
  • Press the Power button ? on the DrivePro.
  • Scan the QR code on the DrivePro's screen with your mobile device.

[Image: Wi-Fi QR Code showing SSID and Password.]

• Option 2: Select the Wi-Fi signal.
  • On your mobile device, go to Wi-Fi settings.
  • Select the DP550's Wi-Fi network in the SSID. (The default password is 12345678)

[Image: Mobile device Wi-Fi settings screen showing available networks.]

1. Tap the DrivePro App icon on your mobile device and connect to the DrivePro 550.

[Image: Illustration showing a mobile device connecting to the DrivePro.]

4. Visit the DrivePro FAQ for detailed operating instructions.

7. DrivePro Toolbox Software

The DrivePro Toolbox, developed for Windows and macOS, features a user-friendly interface that allows you to select, play, and view your recorded videos and driving routes on maps without needing to install separate codecs.

System requirements for connecting the DrivePro to a computer:

• A desktop or laptop with a functional USB port
• Microsoft Windows 10 or later
• macOS 10.12 or later

1. Download the installation files from: https://www.transcend-info.com/support/software/drivepro-toolbox
2. Install the DrivePro Toolbox software on your computer.

Key Features

8. Transferring Data to a Computer

Remove the Micro SD memory card from the DrivePro and insert it into a compatible card reader to transfer files to your computer.

9. Troubleshooting

In case of any problems with your DrivePro, please first check the questions and information listed below before sending your device for repair. If you cannot resolve the issue, please contact your dealer, service center, or the customer service of a local Transcend branch. You can also find a support section and FAQs on our website. For hardware problems, please consult the DrivePro User Manual.

• None of the DrivePro buttons respond. (The dashcam freezes or runs with delays.)
  • Try disconnecting and reconnecting the car adapter from your DrivePro.
• My DrivePro cannot play videos stored on the memory card.
  • Edited videos may not be displayed on your DrivePro.
• Nothing happens when I press the "Emergency" button.
  • Emergency recording only functions in recording mode.

10. Safety Precautions

These usage and safety guidelines are IMPORTANT! Please follow them carefully to ensure your safety and protect your DrivePro from potential damage.

• General Handling
  • For use inside the vehicle only.
  • For your own safety, do not operate the DrivePro or the app while driving.
  • Avoid using or storing the DrivePro in extreme temperatures.
  • Avoid contact with water or other liquids.
  • Do not use the DrivePro in environments with strong magnetic fields or severe vibrations.
  • Use the Transcend DrivePro only with the supplied car charger cable. Using a different cable may lead to unforeseen problems.
  • In some vehicles, the DrivePro continues to receive power from the cigarette lighter socket even after the engine is turned off. In this case, unplug the car charger cable from the cigarette lighter when the engine is off or idling to avoid unnecessary power consumption or other unexpected issues.
  • GPS is subject to changes that may affect its performance.
  • GPS signals cannot penetrate buildings and metallic foils. The accuracy of GPS data depends on the environment, weather, and location (e.g., tall buildings, tunnels, underpasses, and forests).
  • The WLAN function is only available when the DrivePro is connected to the power supply.
• DrivePro Placement
  • Never install the DrivePro where it obstructs the driver's view or the deployment of airbags.
  • Mount the DrivePro in the area of the windshield wipers for clear visibility in rain.
  • Warning! Carefully remove the DrivePro when it is mounted on a tinted windshield to avoid damaging the tint film.
• Data Backup
  • Transcend assumes NO responsibility for data loss or damage during operation. We strongly advise you to regularly back up the data on the memory card for your dashcam to a computer or other storage medium.

11. Specifications

[Diagram: Images of the DrivePro 550 from different angles with dimensions indicated.]

DrivePro 550

12. EU Compliance Statement

Transcend Information hereby declares that all CE marked Transcend products incorporating radio equipment functionality are in compliance with Directive 2014/53/EU.

The full text of the EU declaration of conformity is available at the following internet address: https://www.transcend-info.com/eu_compliance

[Image: CE marking logo.]

13. Recycling and Environmental Protection

For more information on recycling the product (WEEE) and battery disposal, please refer to the following link: https://www.transcend-info.com/about/green

14. Federal Communications Commission (FCC) Statement

This device complies with Part 15 FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference. (2) This device must accept any interference received, including interference that may cause undesired operation.

This Equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

RF Exposure Information (SAR)

This equipment complies with the FCC portable RF exposure limit set forth for an uncontrolled environment. The exposure standard for wireless devices employing a unit of measurement is known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6W/kg.

This equipment could be installed and operated with minimum distance 0cm between the radiator & your body.

• Any changes or modifications not expressly approved by the party responsible for compliance could void the authority to operate equipment.
• This device and its antenna must not be co-located or operating in conjunction with any other antenna or transmitter.

Transcend Information Inc (USA)
1645 North Brian Street, Orange, CA 92867, U.S.A
TEL: +1-714-921-2000

15. Warranty Policy

Please find the warranty period of this product on its package. For details of Warranty Terms and Conditions and Warranty Periods, please refer to the link below:
https://www.transcend-info.com/warranty

16. GNU General Public License (GPL) Disclosure

Please visit https://www.transcend-info.com/Legal/?no=10 to view more information on open-source licensing.

17. End-User License Agreement (EULA)

For details of software license terms, please refer to the following link: https://www.transcend-info.com/legal/gpl-disclosure-eula

18. Eurasian Conformity Mark (EAC)

[Image: EAC logo.]