SoleusAir Air Conditioner Instruction Manuals (All Models)
Model Number: SG-TTW-12ESE Electronic Through the Wall Air Conditioner Operating Instructions V.130305 Thank you for choosing a Soleus Air powered by Gree Air Conditioner. This owner's manual will provide you with valuable information necessary for the proper care and maintenance of your new product. Please take a few moments to thoroughly read the instructions and familiarize yourself with all the operational aspects of your new air conditioner. For your own records, please attach a copy of your sales receipt to this manual. Also, write the store name/location, date purchased, and serial number below: Store Name: ____________________________________________________ Location: ______________________________________________________ Date Purchased: _________________________________________________ Serial Number (located on back of unit): ______________________________ IMPORTANT SAFETY INSTRUCTIONS Before installing and using your air conditioner, please read this owner's manual carefully. Store this manual in a safe place for future reference. Your safety and the safety of others is very important to us. Please pay attention to all safety messages outlined in this owner's manual. WARNING: To reduce the risk of fire, electrical shock or injury when using your air conditioner, follow the following basic precautions: · Plug into a grounded 3 prong outlet. · Do not remove the ground prong. · Do not use a plug adapter. · Do not use an extension cord. · Unplug the air conditioner before servicing · Use two or more people to move and install the air conditioner This is a safety alert symbol. This symbol alerts you to potential hazards that can harm you or others or even cause death. All safety messages will directly follow the safety alert symbol and/or the words "DANGER" or "WARNING". Failure to immediately follow these instructions may cause serious injury or even death. All Safety messages alert you of potential hazards, how to reduce the chance of injury, and what can happen if instructions are not followed correctly. 2 IMPORTANT SAFETY INSTRUCTIONS Read all instructions before using this air conditioner FOR YOUR SAFETY Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance. Read product labels for flammability and other warnings. ACCIDENT PREVENTION To reduce the risk of fire, electrical shock, or injury to persons when using your air conditioner, follow basic precautions, including the following: · Be sure the electrical service is adequate for the model you have chosen. This information can be found on the rating label located on the side of the cabinet or behind the grille. · If the air conditioner is to be installed in a window, you will probably want to clean both sides of the glass prior to installation. If the windows is a triple-track type with a screen panel included, remove the screen completely before installation. · Be sure the air conditioner has been securely and correctly installed according to the installation instructions provided with this manual. Save this manual and the installation instructions for future use when removing and reinstalling the unit. · When handling the air conditioner, be careful to avoid cuts form sharp metal fins on the front and rear coils. NOTE: The power supply cord on this air conditioner contains a current detec- tion device designed to reduce the risk of fire. Please refer to the section "Operation of Current Device" for details. In the event that the power supply cord is damaged, it cannot be repaired it must be replaced with a cord from Soleus Air Powered by Gree. ELECTRICAL INFORMATION The complete electrical rating of your new air conditioner is stated on the product rating label located on the unit. Refer to the ratings on the label when checking electrical requirements. · Be sure the air conditioner is properly grounded. To minimize shock and fire hazards, proper grounding is important. The power cord is equipped with a three-prong grounded plug for protection against shock hazards. · Your air conditioner must be used in a properly grounded wall receptacle. If the wall receptacle you intend to use is not adequately grounded or protected by a time delay fuse or circuit breaker, a qualified electrician will have to install the proper receptacle. · Do not run the air conditioner with a protective cover on the outside of the unit. This could result in mechanical damage within the air conditioner. · Do not use an extension cord or an adapter plug. 3 IMPORTANT SAFETY INSTRUCTIONS READ THIS SECTION BEFORE ATTEMPTING TO OPERATE YOUR AIR CONDITIONER The power supply cord contains a current device that senses damage to the power cord. Follow the instructions below to test your power cord. 1. Plug in your air conditioner 2. The power supply cord will have TWO buttons on the plug. Press the TEST button. You will notice a click as the RESET button pops out. 3. Press the RESET button. The button will click when the RESET button engages. 4. The power supply cord is now supplying electricity to the unit. NOTE: · Do not use this device to turn the unit on or off. · Always make sure the RESET button is engaged for correction operation · The power supply cord must be replaced if it fails to reset when either the TEST button is pushed, or it cannot be reset. A new one can be obtained from Soleus Air Powered by Gree. · If the power supply cord is damaged, it CANNOT be repaired. It MUST be replaced with one obtained from Soleus Air Powered by Gree. OPERATION OF CURRENT DEVICE DISCLAIMER ALL INFORMATION AND THE TECHNICAL SPECIFICATIONS PRESENTED IN THIS USER'S MANUAL ARE THE PRESENTATION OF THE MANUFACTURER. SOLEUS INTERNATIONAL HAS NOT CONDUCTED INDEPENDENT TEST TO THE INFORMATION AND THE SPECIFICATIONS PRESENTED HEREWITHIN. 4 SPECIFICATIONS · Noise level is measured at a distance of 3.28 ft away from the front of the unit in cooling mode. · Power consumption is measured when the fan runs at the highest speed setting. · These specifications are for reference only. For actual data, please refer to the rating label on the back of the unit. Model SG-TTW-12ESE Power Supply (Ph/V/Hz) 1/230-208/60Hz Dehumidifying Capacity (Pints/Day) 81.6 Rated Cooling Capacity (BTU/h) 12000/11700 Cooling Power Input (Watts) 1280/1240 Rated Current Cooling (Amperage) 6.0/6.5 EER 9.4 Noise Level dB(A) (High/Med/Low) 59/57/55 CFM (High/Med/Low) 300/266/225 Power Plug Type NEMA 6-15P Dimensions (W x D x H) Package Dimensions (W x D x H) Net/Gross Weight (lbs) 24" x 20.625" x 14.5" 28.5" x 27.125" x 16.375" 76.2/88.3 Refrigerant R-410A NORMAL OPERATING SOUNDS OPERATING YOUR AIR CONDITIONER Before you start using your air conditioner, please familiarize yourself with the control panel and remote control functions. This air conditioner can be controlled by the control panel (touch pad) or the included remote control. CONTROL PANEL (TOUCH PAD) REMOTE CONTROL NOTE: Heat and Swing Mode are not available on this unit Battery Size: AAA NOTE: Do not mix old and new batteries or different types of AAA batteries. This is a general use remote control. Some of the features might not available. 6 OPERATING YOUR AIR CONDITIONER Using the control panel or remote Touch or hold either the up () or down () buttons until the desired temperature is shown on the display. The temperature will be automatically maintained anywhere between 61°F and 86°F for cooling mode. The fan speed will automatically adjust between HI, MED, and LOW depending on the room temperature. The closer the room is to the set temperature, the lower the fan speed. 7 OPERATING YOUR AIR CONDITIONER Use the fan only mode when cooling is not desired and air circulation is needed. Auto fan is not selectable in fan only mode. The digital display will show the current room temperature in fan only mode. For the Auto-off Timer the unit must be turned "ON" prior to setting the Auto-off time. For the Auto-on Timer the unit must be turned "OFF" prior to setting the Auto-on time. To Adjust the timer setting, touch or hold the UP arrow () or down arrow () to change the time for the unit to automatically turn off or on. The time will change in .5 hour increments up to 10 hours, then by 1 hour increments up to 24 hours. The digital display will count down the amount of time left in hours until the unit starts or stops (depending on which timer is being used). The Auto-on mode automatically selects COOLING MODE with the maximum fan speed when the unit turns on. The temperature will be the same as it was prior to programming the unit (your previous set temperature). To change the set temperature, select "COOL" and press the UP arrow () or down arrow () until the desired termperature is shown on the digital display. After 5 seconds, the digital display will change back to the hours remaning until the unit will start or stop. Turning the unit "ON" or "OFF" at any time will cancel the Auto-on or Auto-off timer functions. The Auto-on & Autooff feature will work until the unit either starts or stops. Once the unit has started (in Auto-on mode) or stops (in Auto-off mode) the timers must be programmed again. 8 OPERATING YOUR AIR CONDITIONER The Sleep Mode can be selected in Cooling Mode. In this mode, the selected cooling temperature will increase by 2°F, 30 minutes after the mode is selected. The set temperature will then increase by another 2°F after an additional 30 minutes. This new set temperature will for 7 hours before it returns to the original set temperature. 4-Way Directional Louvers The 4-Way directional louvers allow you to direct the air up or down, left or right. Use the handle in the center of the louvers to change the air direction. 9 OPERATING THE REMOTE CONTROL NOTE: Make sure there are no obstructions between the receiver on the A/C and the remote control. Do not drop or throw the remote control. Do not allow water to get inside the remote control and do not place the remote control in direct sunlight or a place where it is very hot. · Press the SLEEP button to turn SLEEP mode on or off. SLEEP mode is set to off automatically. When SLEEP mode is selected the timer can be adjusted. SLEEP mode is not available in Fan or Auto mode. · Press the ON/OFF button to turn the A/C on or off. When the unit is turned off, the Timer and sleep functions will be cancelled. The set temperature will be saved. · Press the MODE button to change the operating mode. You can choose AUTO, COOL, SAVE (energy saver), or FAN only. The temperature will not be displayed when AUTO mode is selected. · Press the FAN button to turn change the FAN options. You can choose between four speeds and auto mode. The fourth fan option is only available in cooling and energy saver modes. ·Swing mode is not available on this model 10 OPERATING THE REMOTE CONTROL · Press the "+" button to increase the temperature when the unit is on. Press and hold the "+" button for more than 2 seconds to quickly cycle through the temperature options. Stop pressing the button when the desired temperature is displayed. The temperature cannot be set in auto mode. Temperature range: 61°F - 86°F. · Press the TIMER button when the unit is off to set up the Auto-on timer. The Auto-on time can be set between .5 24 hours. The icons "T-ON" and "H" will flash for 5 seconds. Start selecting the time using the "+" and "-" buttons before the icons stop flashing. The time will increase/decrease in .5 hour increments with each press of the "+" or "-" buttons. To cancel the Auto-on time, manually press the ON/ OFF button to turn the unit on. · Press the TIMER button when the unit is on to set up the Auto-off timer. The Auto-off time can be set between .5 24 hours. The icons "T-OFF" and "H" will flash for 5 seconds. Start selecting the time using the "+" and "-" buttons before the icons stop flashing. The time will increase/decrease in .5 hour increments with each press of the "+" or "-" buttons. To cancel the Auto-off time, manual press the ON/ OFF button to turn the unit off. · Once the Auto-on or Auto-off time is set, the "T-On" or "T-Off" and "H" will blink for 2 seconds. After 2 seconds the set temperature will be displayed. · Press the "-" button to decrease the temperature when the unit is on. Press and hold the "-" button for more than 2 seconds to quickly cycle through the temperature options. Stop pressing the button when the desired temperature is displayed. The temperature cannot be set in auto mode. Temperature range: 61°F - 86°F. 11 TAKING CARE OF YOUR AIR CONDITIONER CARE AND CLEANING Clean your air conditioner to keep it looking new and to minimize dust build up. Air Filter Cleaning The air filter should be checked at least once every month to see if it needs cleaning. Trapped particles and dust can build up in the filter and may decrease airflow as well as cause the cooling coils to accumulate frost. To clean the air filter: Cabinet Cleaning To clean the air conditioner cabinet: · Unplug the air conditioner to prevent shock or a fire hazard. The cabinet and front panel of the air conditioner may be dusted with an oilfree cloth or washed with a cloth dampened in a solution of warm water and mild liquid soap. Rinse thoroughly with a damp cloth and wipe dry. · Never use harsh cleaners, wax or polish on the cabinet front. 1. Remove the filter by pulling down on the in- · Be sure to wring excess water from the cloth dents of the filter door on the front of the unit. before wiping around the controls. Excess (See FIG. 13) water in or around the controls may cause 2. Wash the filter using liquid dish soap and damage to the air conditioner. warm water. Rinse the filter thoroughly. Gen- tly shake the filter to remove excess water. 3. Let the filter dry completely before placing it Energy Saving Ideas into the air conditioner. · Do not block the air flow inside with blinds, 4. If you do not wish to wash the filter, you may curtains or furniture; or outside with shrubs, vacuum the filter to remove the dust and enclosures, or other buildings. other particles. · The capacity of the room air conditioner must fit the room size for efficient and satisfactory operation. · Install the room air conditioner on the shady side of your home. A window that faces North is best because it receives the least amount of sun exposure. · Close the fireplace damper, floor and wall registers so cool air does not escape. FIG. 13 · Keep blinds and drapes closed for cooling and open for heating. · Clean the air filter as recommended in the Wear and Tear "care and cleaning" section. To minimize wear and tear on the air condi- · Proper insulation and weather stripping in tioner, always wait at least 3 minutes before your home will help limit cool air loss. changing modes. This will help prevent the · External house shading with trees, plants, or compressor from overheating and the circuit awnings helps reduce the air conditioner's breaker from tripping. work load. · Operate heat producing appliances during the Winter Storage coolest part of the day. Such as a dish- To store the air conditioner when it is not in use washer, oven, or computer. for an extended period of time, remove it care- fully from the window according to the installation instructions and cover it with plastic or place it in the original box. 12 TROUBLESHOOTING PROBLEM The Air Conditioner will not start POSSIBLE CAUSES The air conditioner is unplugged The fuse is blown/circuit breaker is tripped. Power Failure The current interrupter device is tripped. SOLUTIONS · Make sure the air conditioner is plug is pushed completely into the outlet · Check the house fuse/circuit breaker box and replace the fuse or reset the breaker. · The unit will automatically re-start when power is restored. · There is a protective time delay (approx. 3 minutes) to prevent tripping of the compressor overload. For this reason, the unit may not start normal cooling for 3 minutes after it is turned back on. · Press the RESET button located on the power cord plug. · If the RESET button will not stay engaged, discontinue use of the air conditioner and contact a qualified service technician. The Air Conditioner does not cool Airflow is restricted as it should The temperature control may not be set correctly. · Make sure there are no curtains, blinds, or furniture blocking the front of the air conditioner · Lower the set thermostat temperature The air filter is dirty · Clean the filter. See the Cleaning and Care Section of the manual. The room may be too warm · Please allow time for the room to cool down after turning on the air conditioner. Cold air is escaping · Check for open furnace registers and cold air returns The Cooling Coils are frozen · See "Air Conditioner Freezing Up" below. The Air Conditioner is freezing up Ice blocks the air flow and stops the air · Set the MODE dial to HIGH FAN conditioner from cooling the room or HIGH COOL and set the ther- mostat to a higher temperature The Remote Control is not working The batteries are inserted incorrectly · Check the position of the batteries. The batteries may be dead · Replace the batteries 13 TROUBLESHOOTING TROUBLESHOOTING (CONT.) PROBLEM POSSIBLE CAUSES Water is dripping outside Hot and Humid weather. Water is dripping inside the room The air conditioner is not correctly tilted outside. Water collects in the base pan Moisture removed from the air is draining into the base pan. The Air Conditioner Display reads A Sensor has failed in the air "AS" conditioner SOLUTIONS · This is normal · For proper water drainage, make sure the air conditioner is slightly tilted downward from the front of the unit to the rear. · This is normal for a short period in areas with low humidity and normal for a longer period in areas with high humidity. · Contact customer service The Air Conditioner Display reads A Sensor has failed in the air "HS" conditioner · Contact customer service The Air Conditioner Display reads A Sensor has failed in the air "ES" conditioner · Contact customer service 14 Warranty Soleus International Inc. warrants the accompanying Soleus Air Air Conditioner to be free of defects in material and workmanship for the applications specified in its operation instruction for the period of parts specified below. 5 YEARS FOR COMPRESSOR 1 YEAR FOR OTHER COMPONENTS This warranty shall not apply to broken or marred cabinets, accessories, knobs, filters or routine maintenance. This warranty does not apply to uncrating, setup, installation, removal of the product for repair or reinstallation of the product after repair. This warranty does not apply to repairs or replacements necessitated by any cause beyond the control of Soleus International including, but not limited to, any malfunction, defect or failure caused by or resulting from unauthorized service or parts, improper maintenance, operation contrary to furnished instructions, shipping or transit accidents, modification or repair by the user, abuse, misuse, neglect, accident, incorrect power line voltage, fire, flood or other Acts of God, or normal wear and tear. Warranty service must be performed by a qualified HVAC contractor. Soleus maintains a centralized service network to provide parts and assist in resolving service problems if difficulties are encountered. Soleus agrees to provide service information, sell repair parts and reimburse the dealer /serviceman for parts in accordance with Soleus International's Policies and Procedures. SOLEUS INTERNATIONAL MAINTAINS THAT ALL WARRANTIES, INCLUDING IMPLIED WARRANTY OR MERCHANTABILITY ARE LIMITED TO THE TERMS AND CONDITIONS SPECIFIED ABOVE. SOLEUS INTERNATIONAL DISCLAIMS ANY LIBILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES AND IN NO EVENT SHALL SOLEUS INTERNATIONAL INC.'S LIABILITY EXCEED THE RETAIL VALUE OF THE AIR CONDITIONER. This warranty covers only new products purchased from our authorized dealers or retailers. It does not cover internet sales, used, salvaged, or refurbished products. FOR TECHNICAL SUPPORT AND WARRANTY SERVICE, PLEASE CONTACT: Soleus International Inc. 20035 E Walnut Dr North, City of Industry, CA 91789. USA Tel: 1-888-8-SOLEUS Monday through Friday, 9:00 AM to 5:00 PM, PST Email: Contact@soleusair.com Website: www.SoleusAir.com www.SoleusHVAC.com www.GreeUSA.com 15Acrobat Distiller 8.2.6 (Windows)