Candy Washing Machine User Manual and Installation Guide

Environmental Conditions & WEEE

This appliance complies with the European directive 2012/19/EU on Waste Electrical and Electronic Equipment (WEEE). Proper disposal and recycling of WEEE are essential to protect the environment. Do not treat WEEE as household waste; hand it over to designated collection points. In many countries, retailers are required to collect old appliances free of charge when a new one is purchased.

Contents

1. GENERAL SAFETY RULES
2. INSTALLATION
3. PRACTICAL TIPS
4. MAINTENANCE AND CLEANING
5. QUICK USER GUIDE
6. CONTROLS AND PROGRAMS
7. TROUBLESHOOTING AND WARRANTY

1. General Safety Rules

This appliance is intended for household and similar applications (e.g., staff kitchen areas, farm houses, hotels, B&Bs). Commercial use or use outside these environments is excluded and may void the warranty. Any damage arising from non-domestic use is not accepted by the manufacturer. Children aged 8 and above, and persons with reduced physical, sensory, or mental capabilities, may use the appliance if supervised or instructed on safe use. Children must not play with the appliance. User maintenance should not be done by children without supervision. Children under 3 years must be kept away unless continuously supervised.

If the supply cord is damaged, it must be replaced by the manufacturer, service agent, or qualified persons. Use only supplied hose-sets for water connection. Water pressure must be between 0.05 MPa and 0.8 MPa. Ensure carpets or rugs do not obstruct ventilation openings. The OFF condition is reached when the control knob is in the vertical position.

Safety Instructions

• After installation, ensure the plug is accessible.
• Maximum load capacity depends on the model (see control panel). Refer to the manufacturer's website for technical specifications.
• Do not expose the machine to rain, direct sunlight, or extreme weather. Protect from freezing.
• When moving, do not lift by knobs or detergent drawer. Two people are recommended.
• Before cleaning or maintenance, unplug the appliance and turn off the water tap.
• Ensure the electrical system is earthed.
• Do not use converters, multiple sockets, or extension cords.
• WARNING: Water may reach very high temperatures during the wash cycle.
• Ensure there is no water in the drum before opening the door.
• Do not pull the power cord to unplug the machine.
• In case of fault or malfunction, turn off the machine, close the water tap, and do not tamper. Contact the Customer Service Centre and use only original spare parts.

By placing the CE mark on this product, Candy confirms compliance with relevant European safety, health, and environmental requirements.

2. Installation

Release the power chord and drain hose from the securing clip. Remove transportation screws (A) and associated parts (B - flat washers, rubber bungs, plastic spacer tubes) from the back of the machine (Figure 1). For built-in models, remove similar screws and parts. Spacer tubes may fall inside during removal; tilt the product forward to recover them. Cover open screw holes with plastic caps. WARNING: Keep packaging materials away from children. Place the corrugated plastic sheet from the top of the appliance into the base as shown in Figure 2 (consider versions A, B, or C).

Figure 1: Illustration showing transportation screws (A) and associated parts (B) on the rear of the washing machine.

Figure 2: Diagrams illustrating three methods (A, B, C) for placing the corrugated plastic sheet into the base of the appliance.

Hydraulic Connections

Connect the water hose to the water supply tap using only the supplied hose (Figure 3). Some models may feature HOT&COLD connections (Figure 4) for higher energy savings, connecting grey to cold and red to hot taps. The machine can connect to the cold water tap only. AQUASTOP (Figure 5) is a device on the supply tube that stops water flow if the tube deteriorates; a red mark indicates this, and the tube must be replaced. Press the one-way lock device "B" to unscrew. AQUAPROTECT - SUPPLY TUBE WITH GUARD (Figure 6) contains leaks from the inner tube "A" within a transparent sheath "B". Contact Customer Service to replace the supply tube if leaks occur.

Figure 3: Diagram showing water supply hose connection to a tap.

Figure 4: Diagram illustrating HOT&COLD water supply connections.

Figure 5: Diagram of the AQUASTOP device on the water supply hose.

Figure 6: Diagram of the AQUAPROTECT supply tube with guard.

Setting

Install the washing machine so the water fill hose is not kinked. Insert the corrugated drain hose into a suitable drain pipe between 50 cm and 85 cm height above the floor, using the curved drain hose support. For under-sink connections, route the drain hose above the sink's overfill opening to prevent back siphoning. Avoid kinking or trapping the drain hose (Figure 7).

Figure 7: Diagram illustrating correct drain hose placement and height requirements.

Leveling the Appliance

Level the appliance using the feet as illustrated in Figure 8: turn the nut clockwise to release the screw, rotate the foot to adjust height until it touches the floor, then lock the foot by screwing in the nut. Plug in the appliance. WARNING: Contact Customer Service if the power cord needs replacement.

Figure 8: Illustration showing how to adjust the appliance's feet to level the machine.

Detergent Drawer

The detergent drawer has 3 compartments (Figure 9):

• Compartment "1": for prewash detergent.
• Compartment "8" (likely 3): for special additives, softeners, starch fragrances, etc. WARNING: Only use liquid products for automatic dosing.
• Compartment "2": for washing detergent.

A liquid detergent cup (Figure 10) is included for compartment "2", also usable for bleach with the "Rinse" program. WARNING: Some detergents are hard to remove; use the specific container (Figure 11) placed directly in the drum.

Figure 9: Diagram of the detergent drawer showing three compartments.

Figure 10: Image of a liquid detergent cup.

Figure 11: Image of a specific container for detergent to be placed in the drum.

3. Practical Tips

Load Tips

WARNING: When sorting laundry, ensure you:

• Remove metallic objects (hair clips, pins, coins).
• Button pillow cases, close zips, tie loose belts and long robe ribbons.
• Remove rollers, hooks, or clips from curtains.
• Carefully read clothing washing labels.
• Remove any persistent stains using specific detergents.

For rugs, bedcovers, or other heavy clothing, avoid the spinning cycle. For wool, ensure items are machine washable and marked with "Pure virgin wool", "Does not mat", or "Machine washable" labels.

Helpful Suggestions for the User

A guide for environmentally friendly and economic use of your appliance.

Maximise The Load Size

Achieve the best use of energy, water, detergent, and time by using the recommended maximum load size. Save up to 50% energy by washing a full load instead of two half loads.

Do you need to pre-wash?

For heavily soiled laundry only! Save detergent, time, water, and 5-15% energy consumption by NOT selecting Prewash for slight to normally soiled laundry.

Is a hot wash required?

Pretreat stains with stain remover or soak dried stains before washing to reduce the necessity of a hot wash program. Save up to 50% energy by using a 60°C wash program.

Detergent Use Recommendations

For heavily soiled whites, use cotton programs of 60°C or above with a heavy-duty washing powder. For washes between 40°C and 60°C, use detergents appropriate for fabric type and soiling level (powders for whites/colour fast, liquids/colour protecting for coloured fabrics). For temperatures below 40°C, use liquid detergents or those specifically labeled for low-temperature washing. For wool or silk, use only detergents specifically formulated for these fabrics.

4. Maintenance and Cleaning

Clean the exterior with a damp cloth, avoiding abrasives, alcohol, or solvents. Regularly clean the soap drawer and pump filters for optimal performance. A monthly service wash with a proprietary cleaner is also recommended.

Drawer Cleaning

Clean the drawer to avoid detergent and additive residue. Extract the drawer, clean with running water, and reinsert. Ensure the siphon cap is correctly refitted.

Filter Cleaning

The machine has a special filter to trap large residue (e.g., buttons, coins) that could clog the drain. On certain models, pull out the corrugated hose, remove the stopper, and drain water into a container, ensuring the drum is empty. Place an absorbent cloth under the filter before unscrewing. Turn the filter counter-clockwise. Remove and clean it, then replace it clockwise. The handle locks horizontally. Lubricating the seal with liquid soap can aid refitting. Reverse steps to reassemble.

Suggestions for Moves or Prolonged Disuse

If storing the machine in an unheated room for a long period, drain all water from tubes. Unplug the machine. Detach the drain tube, lower it to drain water into a bowl, and secure it at the rear. Keep the door glass and gasket clean.

The manufacturer's warranty covers faults of a mechanical or electrical nature. Faults caused by handling, installation, or misuse are not covered and may incur charges.

5. Quick User Guide

This washing machine automatically adjusts water levels for energy and time savings. Select program, adjust temperature/options, and press START/PAUSE. A special memory saves settings during power outages. "End" appears on the display or wash stage lights turn on when the program finishes. Wait for the door locked light to turn off (approx. 2 minutes) before opening. Turn off the machine when not in use. Refer to the program table for detailed sequences.

Technical Data

Water pressure: min 0.05 MPa / max 0.8 MPa. Spin r.p.m., Power input, fuse amp, and supply voltage: See rating plate.

6. Controls and Programs

The control panel features a program selector knob (A), various buttons (B-G), a digital display (H), and indicator lights (I-P), along with a Smart Touch area (Q). Control panel diagram showing program selector, buttons, digital display, and indicators.

• A: Programme selector with OFF position.
• B: START/PAUSE button.
• C: DELAY START button.
• D: OPTIONS button.
• E: RAPID / STAIN LEVEL button.
• F: TEMPERATURE SELECTION button.
• G: SPIN SPEED button.
• F+G: KEY LOCK.
• H: Digital display.
• I: OPTIONS indicator lights.
• L: DOOR LOCKED indicator light.
• M: KG DETECTOR indicator light.
• N: KEY LOCK indicator light.
• O: TEMPERATURE SELECTION indicator lights.
• P: SPIN SPEED indicator lights.
• Q: SMART TOUCH area.

Opening the Door

A safety device prevents immediate door opening after a cycle. Wait 2 minutes after the wash cycle finishes and the "Door Security" light is off. Turn the program selector to OFF at the end of the cycle.

Program Selector with OFF Position

The display lights up when the selector is turned. Display contrast decreases for energy saving. Turn to OFF to switch off the machine.

START/PAUSE Button

Press to start the selected cycle. The appliance may take a few seconds to begin. Close the door BEFORE selecting START/PAUSE.

Add or Remove Items After Program Start (PAUSE)

Press and hold START/PAUSE for approx. 2 seconds. Wait 2 minutes for the door to unlock. Check water level. Close the door and press START/PAUSE to resume the cycle.

Cancelling the Programme

Set the selector to the OFF position.

DELAY START Button

Allows pre-programming the cycle start for up to 24 hours. Select program, press delay start button (h00 appears, then h01, h02... up to h24). Confirm with START/PAUSE. Cancel by turning selector to OFF.

A special memory stores the selected program during power interruptions.

Option buttons should be selected before pressing START/PAUSE.

Options

OPTIONS Button

Choose between three options:

• EXTRA RINSE: Adds an extra rinse, useful for sensitive skin, children's clothes, heavily soiled items, or toweling.
• HYGIENE +: Activated at 60°C for deep cleaning, maintaining temperature.
• EASY IRON: Minimizes creases by reducing or eliminating intermediate spins.

If an option is incompatible with the selected program, its indicator light flashes and then goes off.

RAPID / STAIN LEVEL Button

Choose between two options:

• RAPID: Active with RAPID programs (14/30/44 Min.). Select one of three durations.
• STAIN LEVEL: Adjusts wash intensity (3 levels) based on fabric soiling.

TEMPERATURE SELECTION Button

Change the wash temperature. Cannot exceed the maximum allowed for the program. For a cold wash, all indicators must be off.

Spin Speed Button

Reduce maximum speed or cancel spin. Cannot exceed program's maximum allowed speed. Modify spin speed without pausing. Overdosing detergent can cause excessive foaming, potentially leading to spin exclusion or program extension. An electronic device prevents spin if the load is unbalanced, reducing noise and vibration.

KEY LOCK

Press TEMPERATURE SELECTION and SPIN SPEED simultaneously for approx. 3 seconds to lock keys, preventing accidental changes. Cancel by pressing buttons again or turning off the appliance.

Digital Display

The display shows the machine's status. Diagram of the digital display showing indicators and time.

1. OPTIONS INDICATOR LIGHTS: Show selected options.
2. CYCLE DURATION: Displays program duration, which varies with options. Calculates actual time based on load, content, and options, and may recalculate during the wash.
3. DOOR LOCKED INDICATOR LIGHT: Illuminated when the door is closed. Close the door BEFORE selecting START/PAUSE.

   When START/PAUSE is pressed with the door closed, the indicator flashes then illuminates. If the door is not closed properly, the light flashes for approx. 7 seconds, and the command is cancelled. Close the door correctly and press START/PAUSE.

   A safety device prevents door opening immediately after the cycle. Wait 2 minutes after the wash cycle finishes and the DOOR LOCKED light is off before opening. Turn the program selector to OFF at the end of the cycle.

   4) Kg Detector INDICATOR LIGHT

   (Active on Cotton and Synthetics programs only) Weighs laundry to adjust cycle time, water, and electricity consumption. It also adjusts spin speed for load balancing.

   5) KEY LOCK INDICATOR LIGHT

   Indicates that the keys are locked.

   6) WASH TEMPERATURE INDICATOR LIGHTS

   Show the selected wash temperature. Can be changed. For a cold wash, indicators must be off.

   7) SPIN SPEED INDICATOR LIGHTS

   Show the selected spin speed. Can be reduced or omitted.

SMART TOUCH

This appliance features Smart Touch technology for interaction via an App with NFC-equipped Android smartphones. Download the Candy simply-Fi App. Functions include Smart Care (check-up, auto-clean, troubleshooting) and My Statistics (washing stats, tips). Visit www.candysmarttouch.com for details.

The Candy simply-Fi App is available for Android and iOS devices. Full Smart Touch interaction requires an Android smartphone with NFC technology.

How to Use Smart Touch

First Time - Machine Registration: Enable NFC in your Android smartphone's settings. Turn the knob to the Smart Touch position. Open the App, create a user profile, and register the appliance following on-screen instructions. NFC activation may vary by phone model.

Functions

• Voice Assistant: Guides you to choose cycles using voice inputs (clothes/fabrics, color, stain level).
• Cycles: Download and launch new washing programs.

Next Time – Regular Usage

To manage the machine via the App, enable Smart Touch mode by turning the knob. Ensure your phone is unlocked and NFC is activated. Load laundry, detergent, and close the door. Select the desired function in the App. Follow phone display instructions, keeping the phone on the Smart Touch logo on the dashboard when prompted. Illustration showing smartphone placement on the appliance's Smart Touch logo.

If unsure of your NFC antenna position, move the smartphone circularly over the logo until the App confirms connection. Keep the smartphone on the dashboard during this procedure. Thick cases or metallic stickers on your smartphone may affect data transmission. Non-original smartphone parts might affect NFC antenna function.

Notes: Place your smartphone so its NFC antenna matches the Smart Touch logo. Management and control are by proximity only.

Table of Programmes

This table lists washing programs, their maximum load capacity (kg) for different models, recommended temperatures (°C), and indicators for detergent compartments (1, 2) and options. Table listing washing programs, load capacities, temperatures, and options.

Notes:

• * Maximum load capacity of dry clothes, according to the model used (see control panel).
• ** STANDARD COTTON PROGRAMMES ACCORDING TO (EU) No 1015/2010 and No 1061/2010.
• COTTON PROGRAMME WITH A TEMPERATURE OF 60°C.
• COTTON PROGRAMME WITH A TEMPERATURE OF 40°C.

These cotton programs are efficient for normally soiled laundry. Actual water temperature may slightly differ from the declared temperature.

Liquid Detergent Compartment Note: For preliminary stain removal with liquid bleach, pour bleach into compartment "2", set the RINSE program, then add remaining fabrics and run a normal wash.

1) When a program is selected, the display shows the recommended wash temperature, which can be reduced. 2) Adjust duration and intensity using the STAIN LEVEL button for indicated programs. 3) Selecting the RAPID program allows choosing between 14', 30', and 44' durations.

The Smart Touch knob setting allows interaction with the App to download cycles. The default is the "Auto-Clean" cycle.

Programmes Selection Details

To clean different fabrics and dirt levels, the machine offers specific programs:

• Whites: Intensive wash with maximum spin for efficient removal.
• Cotton + Prewash: For stronger stains on white cottons. Add 20% detergent to compartment "1" for prewash.
• EcoMix 20°: Wash mixed fabrics and colors at 20°C, offering excellent cleaning performance and approx. 40% lower consumption than a conventional 40°C cotton wash.
• Cottons: Efficient program for normally soiled cotton laundry.
• Synthetics: Optimizes drum action and water levels; gentle spin reduces creases.
• Daily 59 Min.: High-quality wash in reduced time, designed for reduced loads.
• Rapid (14/30/44 Min.): For low loads and slightly dirty laundry. Reduce detergent quantity. Choose duration via the RAPID button.
• Rinse: Performs 3 rinses with an intermediate spin. Useful for rinsing after hand washing.
• Drain + Spin: Completes drain and maximum spin. Spin can be deleted or reduced.
• Delicates: Reduced drum rotation and high water level for delicate fabrics.
• Jeans: High-quality cleaning for denim, preserving fiber elasticity.
• Baby Care: Perfect clean and sanitizing effect at 60°C minimum. Powder detergent recommended for optimal sanitizing.
• Wool: Dedicated cycle for machine-washable wool.
• Hand Wash: For hand wash only clothes, ends with 3 rinses and a slow spin.

Smart Touch: Customizable setting for App commands. The factory default is the "Auto-Clean" cycle, designed to clean the drum, remove odors, and extend machine life. Use a proprietary cleaning agent or powder detergent with no load in the drum. Leave the door open to dry. Recommended every 50 washes.

7. Troubleshooting and Warranty

Consult this guide for common problems. For Smart Touch models, the Candy simply-Fi app offers a Smart Check-up function and fault directory (requires Android smartphone with NFC). Place phone against the Smart Touch logo to access.

Error Code Format

• Models with display: Error shown as "E" + number (e.g., E2).
• Models without display: Error shown by LED flash sequences (number of flashes, pause, repeating).

Error Table

Other Anomalies

• Washing machine does not work/start: Check plug, power, socket, door closure, program selection, start button, and ensure not in pause or time delay mode.
• Water leaked on floor: Check tap seal, supply hose, fill valve, and front filter closure.
• Washing machine does not spin: Load balancing system may reduce speed or abort spin. Remove/detangle load. Check for water not fully drained (Error 3). Ensure "no spin" function is not selected. Check options and detergent amount. Ensure machine is leveled and transport screws were removed. Check drum for foreign objects.
• Strong vibrations/noises during spin cycle: Ensure machine is leveled, transport screws were removed, and drum is free of foreign objects (coins, hinges, buttons, etc.).

The standard manufacturer warranty covers faults due to manufacturing defects. Misuse, incorrect installation, or failure to follow instructions may incur charges.

Ecological Detergents

Use of ecological detergents without phosphates may cause:

• Cloudier rinse drain water (due to suspended zeolites, which do not affect rinse efficiency).
• White powder (zeolites) on laundry (normal, does not affect fabric color). Select a rinse program to remove. Consider using less detergent in the future.
• Foam in the water at last rinse (does not necessarily indicate poor rinsing). Consider using less detergent.
• Abundant foam (due to anionic surfactants). Do not re-rinse; it is ineffective. Suggest conducting a maintenance wash with a proprietary cleaner.

If problems persist or a malfunction is suspected, immediately contact an Authorised Customer Service Centre. Always use original spare parts available from Authorised Customer Service Centres.

Warranty

The product is guaranteed under terms and conditions on the included certificate. The certificate must be filled and stored. Proof of purchase is required for warranty repairs. The manufacturer is not responsible for printing errors and reserves the right to make changes to products.