Yeastar P-Series PBX System

Introduction

Technologies are constantly revolutionizing the way businesses communicate and interact. Small and Medium-sized Enterprises (SMEs) increasingly require systems that go beyond basic PBX functionality, offering flexibility and customization to support their digital transformation. A professional, reliable, and adaptable communication system is crucial for SMEs aiming to remain competitive.

Yeastar addresses these needs with the P-Series PBX System, a "PBX Plus More" product designed for uninterrupted communications. It offers visualized call management, video communications, advanced call center features, unified communications applications, and anywhere-anytime connectivity across mobiles, desktops, and browsers. The P-Series PBX System aims for a lower total cost of ownership, reduced training, and minimal management effort, making it suitable for both new phone system implementations and transitions. It also supports integration with third-party communication resources like IP Phones, CRM, and collaboration tools to create cohesive solutions.

Key Benefits: Beyond just a PBX

• Always-on connectivity with high-performing Unified Communications.
• Seamless connectivity regardless of distance and device choice.
• Superior telephony features, covering essential and advanced needs.
• Integrated video conferencing for engaging remote meetings.
• Streamlined operations with visual call activity management.
• Straightforward administration via a panel-based interface.
• Granular permission controls based on different user roles.
• Excellent and consistent user experience.
• Remarkable functionality for SMEs at a competitive price.
• Built-in security mechanisms to minimize system vulnerabilities.
• An integrated model that embraces broader possibilities.

Key Features: PBX Plus

The Yeastar P-Series PBX System enhances business communication through several integrated features:

1. PBX Plus UC Clients: Linkus UC Clients provide an enhanced communication experience, allowing P-Series PBX users to access calling, conference, voicemail, presence, enterprise contacts, and collaboration tools from a single interface on mobile phones, desktops, and web browsers. This ensures employees stay connected with colleagues and customers anywhere, anytime.

2. PBX Plus Video Communications: The system facilitates instant, simple, secure, and engaging remote face-to-face communications with integrated 1:1 web video calls and video conferencing. Features like screen sharing and in-meeting team chat enhance the virtual meeting experience.

3. PBX Plus Call Center: An inbound call center solution designed to improve agent efficiency, responsiveness, and customer satisfaction. It includes features like Call Distribution, Queue Panel, Wallboard, SLA, and Call Reports for proactive performance monitoring and management.

4. PBX Plus Presence & IM: Presence and Instant Messaging (IM) are fundamental to unified communications, enabling contextual collaboration and boosting productivity. The Presence feature provides rich user availability information, while IM, coupled with file sharing, complements other communication methods and promotes employee engagement.

5. PBX Plus Operator Panel: A visual console for operators and receptionists to efficiently handle incoming calls based on employee availability. It allows for easy call dispatch via drag-and-drop functionality to extensions, ring groups, and queues, with flexible role-based permissions.

6. PBX Plus Contacts Directory: Simplifies contact organization for SMEs. Users can create a centralized, company-wide directory by adding external contacts and manage personal contact entries. Caller ID matching and speed dial are supported, with contacts syncing across Linkus UC Clients for easy access by all users.

7. PBX Plus Remote Working: Supports the modern remote work norm by enabling BYOD mobility, reducing security and network administration complexities, and facilitating remote control and management. It combines team collaboration features, allowing dispersed teams to remain engaged and productive.

8. PBX Plus Integrated System: The P-Series PBX System integrates seamlessly with third-party systems such as standard SIP endpoints, CRM, and collaboration tools, delivering a unified experience. It breaks down system barriers, allowing SMEs to leverage the full potential of their business communications.

Diagram Description: The system architecture is visualized as a central hub labeled "Yeastar P-Series PBX System". Radiating from this hub are connections to various components: "Integrated System", "UC Clients", "Video Communications", "Call Center", "Presence & IM", "Operator Panel", "Contacts Directory", and "Remote Working". These connections are labeled with "Plus", indicating the integrated functionalities.

Features Overview

The Yeastar P-Series PBX System offers features across different plans:

Basic Plan (included with the appliances)

Enterprise Plan (requires additional subscription)

• All Features in the Basic Plan
• + Call Center: Switchboard-type Queue Panel, Real-time Metrics on Wallboard, SLA for Performance Measurement, Insightful Call Center Reports.
• + Remote Access Service: Yeastar-supplied Domain Name, Remote and Secure PBX Web Portal Access, Linkus UC Clients Remote Connection, Consistent In-office Unified Communications Experience.

Ultimate Plan (requires additional subscription)

• All Features in the Basic & Enterprise Plan
• + WebRTC Video Call: Direct 1:1 Web Video Call from Linkus Web Client, HD Audio and Video, Seamless Video/Audio Call Switch, Shrinkable Call Window.
• + Video Conferencing: Bulk Email & Instant Link Invitation, HD Audio and Video, Screen Sharing, In-meeting Team Chat.

P-Series Appliances General Specifications