BUSH BFSSAE Series Dishwasher Customer Service Manual
Contents
1. Precautions
Always follow safety advice.
- Always switch off and unplug the appliance before attempting to remove any part.
- Always wear appropriate protective equipment when carrying out any work.
- Always use the correct tools for carrying out any work.
- Some repairs may not be suitable for unqualified users to carry out. If in doubt seek the advice of a professional repairer.
Safety Precautions Details
[No Water Symbol] Electrical Shock, Burning, Flood Risk
Before any disassembly/repair operation, ensure the appliance is unplugged, the water tap is closed, and heating elements are cooled down. There is a risk of electrical shock, burning, and flooding.
[Warning Symbol] Cable Group Failure
Please replace the whole cable group even in case of any minor failure with cables, terminals, or sockets. Never attempt to repair or solder the cable group, as it may cause smoke, ignition, and a major risk of electrical shock.
Terminal Handling
Straightly pull out or insert the terminals. Do not twist them, as it may cause damage or ignition.
Protective Equipment
Always use insulator gloves to prevent injury by metal edges or to prevent electrical shock during electrical tests. Work with uniforms having long sleeves to protect your arms from metal edges.
Spare Parts
Always use original spare parts. Using untested and unapproved 3rd party spare parts may harm the appliance, end user, environment, or yourself.
Tool Usage
Use the right tools to prevent any wear or damage to components during assembly/disassembly.
Rotating Objects
[Do Not Touch Symbol] Do not touch any rotating object with your hand unless it stops completely. Slow rotation may also roll in your hands and cause injury.
Rebuilding Prohibition
[No Rebuilding Symbol] Rebuilding is prohibited. Do not rebuild machine parts and components when performing service. It may cause damage or ignition.
2. Top Plate Replacement Procedure
1. Necessary Tools
Image showing necessary tools: Pliers, Flat head thin screwdriver, Cordless screwdriver or classic screwdriver with Torx bits (T20).
- A. Pliers
- B. Flat head thin screwdriver
- C. Cordless screwdriver or classic screwdriver with Torx bits (T20)
2. Disconnection
Image showing disconnection: Removing the electric plug from the socket.
3. Screw Removal
Image showing removing two screws that fix the top plate at the back.
4. Removal
Image showing pushing the top-plate back and pulling it up.
3. Plastic Kick Plate Replacement Procedure
1. Screw Removal
Images showing removal of two screws fixing the plastic kick plate.
2. Kick Plate Removal
Image showing the removal of the plastic kick plate as illustrated.
4. Internal Feeding Tubes and Spray Arms Replacement Procedure
1. Unscrew Tabs
Image showing unscrewing the feed channel tabs with the help of a screwdriver.
2. Assemble Feed Channel
To assemble, manually narrow the feed channel replacement and insert it into the tabs.
3. Remove Top Spray Channel
Pull out the top spray channel by turning it clockwise.
4. Reinstall Top Spray Channel
Turn it counterclockwise to reinstall it.
5. Remove Lower Spray Arm
Image showing gently pulling up the lower spray arm to remove it.
5. Components Inside the Tub Replacement Procedure
1. Open Door and Remove Basket
Open the door. Remove the lower basket.
2. Remove Microfilter Group
Images showing rotating the microfilter group counterclockwise and pulling it up.
To remove the microfilter group, rotate it in the direction of counterclockwise and pull it up as shown in the picture.
3. Remove Coarse and Micro Filters
Image showing pulling out the coarse filter and micro filter.
To remove the microfilter group (coarse filter and micro filter), pull them as shown in the picture.
4. Remove Metal Filter
Images showing pulling up the metal filter.
To remove the metal filter, pull it up as shown in the picture.
6. Draining Hose Replacement Procedure
1. Remove Hose Connection Plastic
Remove the hose connection plastic.
2. Remove Lower Cover
Remove lower cover.
3. Remove Clamp
Remove the clamp that fixes the draining hose to the sump.
4. Remove Draining Hose
Image showing removal of the draining hose using pliers.
Remove draining hose.
7. Baskets Replacement Procedure
Lower Basket
- Open machine's door.
- Image showing pulling the lower basket towards yourself.
- Pull the basket towards yourself.
Upper Basket
- Open upper basket rail lock front.
- Image showing pulling the upper basket towards yourself and removing it.
- Pull the basket towards yourself and remove it.
8. Water Inlet Valve Replacement Procedure
a) Remove Lower Cover
Image showing the water inlet valve area after removing the lower cover.
Remove lower cover.
b) Remove Wire
Remove the wire that is connected to the water inlet valve.
c) Remove Clamp
Image showing removal of the clamp connecting the water inlet valve and air-break.
Remove the clamp that connects the water inlet valve and air-break as shown in the picture.
Water Inlet Valve Removal
To remove the water inlet valve, pull it back as shown in the picture, then release it from the pins it is connected to, and rotate it counterclockwise.
Images showing the process of releasing and rotating the water inlet valve.
9. Sump Group, Floater, Water Softener, Parasite Filet Replacement Procedures
Sump Group
1. Remove Screws
Image showing removal of 2 screws on top of the sump group.
Remove 2 screws on top.
2. Remove Drain Pump
Image of the drain pump component.
Remove the drain pump.
3. Remove Drain Hose
Image of the drain hose.
Remove the drain hose.
4. Remove Blue Hose
Image showing the blue hose connection.
Remove the blue hose from the water softener to the pool group.
Floater
a) Remove Lower Cover
Image showing the area where the floater is located after lower cover removal.
Remove lower cover.
b) Remove Fixing Screws
Remove two screws that fix the floater as shown in the picture.
c) Remove Floater Hoses
Remove the two floater hoses.
d) Remove Wire
Remove the wire that is connected to the floater.
Water Softener
a) Remove Salt Cup Cover
To remove the salt cup cover, rotate it counterclockwise.
b) Remove Salt Cup Nut
To remove the salt cup nut, rotate it counterclockwise.
c) Remove Left Side Panel
Remove left side panel.
d) Detach Connections
Detach the connections between the water softener and the air-break.
e) Remove Lower Cover
Remove lower cover.
f) Remove Hose
Image showing the hose between the sump and salt camp.
Remove the hose that is between the sump and salt camp.
Parasite Filter
a) Remove Lower Cover
Remove lower cover.
b) Remove Fixing Screw
Remove one screw fixing the parasite filter.
c) Remove Wires
Remove wires.
d) Remove Parasite Filter
Push the parasite filter and remove it.
10. Hose, Door, Dispenser, Air Break Replacement Procedures
Hose Connection Plastic
a) Remove Left Side Panel
Remove the left side panel.
b) Remove Hinge
Image showing using a flat tip screwdriver to remove the hose connection plastic's hinge.
Using a flat tip screwdriver, remove the hose connection plastic's hinge from the basement as shown in the picture.
c) Push Connection Plastic
Image showing pushing the hose connection plastic.
Push the hose connection plastic.
Air - break
a) Remove Left Side Panel
Remove the left side panel of the machine.
b) Open Door
Open machine's door.
c) Remove Air-break Nut
Rotate the air-break nut counterclockwise and remove it.
d) Remove Air-break Connections
Images showing the removal of air-break connections with the salt cap.
Remove air-break's connections with salt cap as shown in the picture. (Be careful about plastic hinges).
Door Inside
a) Remove Side Panels
Remove side panels.
b) Remove Hinge Spring
Image showing the hinge spring.
Remove Hinge Spring.
c) Pull Door Inside Up
Image showing pulling the door inside up.
Pull the door inside up as shown in the picture.
d) Remove Sheet Iron Screws
Remove two screws that fix the hinge movement sheet iron to the door inside.
Knob Removal Instructions
1. Remove Control Panel
Remove control panel.
2. Remove PCB Box
Remove the PCB box.
3. Remove Knob Tabs
Remove the plastic tabs around the knob by flexing them.
Dispenser Removal Instructions
1. Remove Front Panel
Remove front panel.
2. Disconnect Cable Harness
Image showing disconnection of the dispenser cable harness.
Disconnect the dispenser cable harness.
3. Remove Metal Tabs
Image showing metal tabs on the top of the dispenser.
Remove the metal tabs on the top, bottom, and sides to disengage the dispenser.
4. Dispenser Drops
Image showing the dispenser dropping free.
Then the dispenser will drop in.
5. Reassemble Tabs
To assemble, tighten the metal tabs with pliers.
6. Engage Dispenser
Image showing pressing down and engaging the dispenser after applying lubricant.
After applying silicone oil or liquid soap to the dispenser, press down and engage dispenser.
Door Lock Removal Instructions
1. Remove Control Panel Screws
Images showing removal of control panel screws and components.
Remove control panel screws.
2. Disconnect Cable Connections
Image showing disconnection of cable connections with the door lock.
Disconnect cable connections with the door lock.
3. Remove Door Lock Screws
Image showing removal of two door lock screws.
Remove two door lock screws.
11. Additional Support
The following parts are available for the customer to undertake repairs at their own risk. Please carefully follow the guidance given in this manual, including all safety measures.
- Door Hinge & Seals
- Other Seals
- Spray Arms
- Drain Filters
- Interior Racks
- Plastic Peripherals such as Baskets & Lids
Parts can be obtained by calling the support service listed in this section. All repairs in this manual can be achieved using commonly available tools.
If you are in any doubt about your ability to carry out a repair, please use a professional repairer, also available through the support service.
Damage sustained to the appliance or future faults arising from poorly carried out repairs will not be covered under warranty.
Help and Assistance
If you require any technical guidance or find that your dishwasher is not operating as intended, a simple solution can often be found in the Troubleshooting section of these instructions or online at www.bush-support.com.
If you still require further assistance, call one of our experts on 0345 257 7271*. To help us give you a fast and efficient service, please have the following information ready:
- Model Ref. (You can find these on the rating plate - a small information panel, usually a sticker or metal plate, on the rear of your appliance)
- Serial number
- Date of purchase (This will be shown on your receipt)
Local call rates apply*.
Lines open 8am-7pm Monday to Saturday and 10am-4pm Sunday.
*Calls to Bush enquiry lines may attract a charge and set up fee for residential lines depending on your call plan/tariff. Mobile and other providers' costs may vary, see www.bt.com/pricing for details.
For security and training purposes, telephone calls to and from customer service centres may be recorded and monitored. Calls from the Republic of Ireland will attract international call charges.
Notes on disposal
[Disposal Symbol] The symbol on the product or its packaging indicates that this product may not be treated as household waste. Instead, it should be handed over to the applicable collection point for the recycling of electrical and electronic equipment. By ensuring this product is disposed of correctly, you will help prevent potential negative consequences for the environment and human health, which could otherwise be caused by inappropriate waste handling of this product. For more detailed information about recycling this product, please contact your local council office, your household waste disposal service, or the shop where the product was purchased.
