User Manual for LNCOON models including: LN-A42 GPS Tracker, LN-A42, GPS Tracker, Tracker
User Manual – LNCOON
4G Asset GPS Locator | Long Autonomy | Strong Magnetic - LNCOON
File Info : application/pdf, 19 Pages, 2.08MB
DocumentDocumentLN-A42 GPS Tracker (User Manual) Email: support@lncoon.com Website: www.lncoon.com Tracking Platform: lncoon.com/download @Lncoon @lncoon.gps [click the link]Lncoon Group: https://chat.whatsapp.com/KL7vV8XvTzzFXh3462C1Ij Content List Appearance................................................................................................ 3 Download App........................................................................................... 5 Sign up & Log in......................................................................................... 6 Add Device................................................................................................. 7 Top up.........................................................................................................9 Install the Magnetic Base........................................................................10 Ensure Device Online.............................................................................. 11 Device Inactive............................................................................................................................................................. 11 Device Offline............................................................................................................................................................... 11 Troubleshooting...................................................................................... 12 LED Indicators...............................................................................................................................................................12 Get Help................................................................................................... 13 App Instruction........................................................................................ 14 Real Time Tracking.................................................................................. 15 History Playback...................................................................................... 16 Geo Fence.................................................................................................17 Alert Setting............................................................................................. 18 FAQ........................................................................................................... 19 2 Appearance Network LED Power LED GPS LED On/Off Button Light Sensor Magnetic cover joint part Waterproof Mic Charging Port Charging Contact Magnetic Connector 3 IMEI Number 4 Download App Search "Lncoon" in App Store or Google Play to download. Visit Lncoon website: Lncoon.com/download to find quick download link. 5 Sign up & Log in 1 2 4 3 5 6 7 Click Sign Up to 1 Enter your email address 2 Click `' to get verification code 3 You will receive an email from noreply@track9999.com * (If no email received, please check the trash or spam.) 4 Set up and confirm Password 5 Check and agree the terms and policy 6 Click on Submit 7 Login with the email and password 6 Add Device Add Device Scan Barcode or QR code JM-LL02 Find the IMEI barcode on package or device 1. Click the `+' on the top right to add device. 7 2. Scan or type in the IMEI number on the package or device body. 3. Click `Add Device' to confirm. 4. Edit basic info about this device, or click on `Save' directly to skip this step. 5. You can always come back and edit in the `Detail' Page later. Edit 8 Top up 1. Go to `List', you will see the device you just bind. 2. Click the `Top-up' icon or go to https://plan.lncoon.com/ LL02-2244 3. Check the IMEI is matching the IMEI on the back of the package and confirm to top up. 4. Choose a plan and finish the payment. 5. After the recharge is successful, please restart the device. Note: If there is no Top-up icon, get more payment option on https://plan.lncoon.com/ Or https://lncoon.com/plan 9 Install the Magnetic Base Align the magnetic base hole with the tamper detector on the back of LL02. Put the base over the device. Insert the magnetic base from the side with tamper detector. Push in to make the base parallel to the device, and then push it back to lock in. 10 Ensure Device Online 1. Go to `List', you will see the VL04 you just bind. 2. You can tell the status of the device via the color of the icons. 3. When the icons displayed in green or orange or red, it means the device is online. LL02-2244 Device Inactive Top up is required before activating. If you have just topped up, please try restarting the device. Contact customer service. Device Offline Check the LED indicators to find reasons. Check if your subscription is expired. 11 Troubleshooting LED Indicators LED Red Status Always On OFF Moderate Flicker(1s on, 3s off) Meaning Charging No battery or battery failure Fully charged Flicker Quickly (0.3s on, 0.3s off) Flicker Slowly(0.1s on; 3s off) Battery Low Normally working Flicker Quickly (0.3s on, 0.3s off) Searching GPS Blue Flicker Slowly(1s on; 3s off) OFF GPS connected successfully GPS is on sleep mode or not active Always On Flicker Quickly (0.3s on, 0.3s off) Calling GSM Initialization Green Flicker Slowly(0.1s on; 3s off) Moderate Flicker(1s on; 3s off) GPRS online GPRS connected successfully OFF No GSM signal * Describing the LED status when contacting us will help locate the problem. 12 Get Help Live chat with us by clicking the service icon Email: support@lncoon.com Messenger us on Facebook: m.me/lncoon WhatsApp: +86 133 6051 3006 Check the FAQ Library on website: lncoon.com/FAQ 13 App Instruction Bottom Menu Map Page Device List Alerts Report Account Setting Console Menu 1. Tapping the icon to check the device. 2. Tapping the button to expand the menu. Note: 14 If there is no map display, please install Google Maps app. Real Time Tracking Tapping on `Tracking' to enter tracking page. Map Type Show Traffic Street View Locate device Show the Address Share Location15 Device Status History Playback LN-A42 Select the time period and click "OK" Click `Playback' to search the historical trips. Calendar Report v Play & Pause Speed up Hide & Show the line Choose another period 16 Geo Fence Add Fence Click `Geo Fence' to manage your customized fences. Search Landmark Set Radius Rename Fence Alert Trigger Option 17 Confirm Create Fence Alert Setting a. Find your device in the list page, click on the icon. b. Go to `Command' page to set alerts based on different situations. c. Explore more setting options to design your own tracking style. these commands can only be affected when devices are online. If you are confused about these settings, please feel free to contact us. 18 FAQ Q: There is no device on the map, only a blue dot shows the location of my phone. A: 1. Make sure the device is fully charged and powered on; 2. Make sure you have a valid subscription plan; 3. Check the "List" page to make sure the device is online; *(The icon in red, orange or green means it is online) 4. Bring the device to an open sky, so that the device can obtain better GPS signals. Q: Can't receive any push notifications after the alarm is triggered A: Check whether the "Alert" page has corresponding alarm records. - If yes: please click the logout button in the upper right corner of the Profile, and try to log in again. - if no: 1. Please check the online status and network status of the device. 2. Please click the button in the upper right corner and make sure you don't filter out any alarms. 3. Please try to check and setup the alert again. Q: The device disappeared from the "List" page. A: please click the logout button in the upper right corner of the Profile, and try to log in again. *If you have any other questions, click the icon to get technical support. 19