GoveeLife H7124 Smart Air Purifier 2 (Sensor) User Manual

Introduction

This manual provides essential information for the safe and effective operation of the GoveeLife H7124 Smart Air Purifier 2 (Sensor).

Included in the Box

Part Names

The GoveeLife H7124 Smart Air Purifier features a sleek, rectangular design with a control panel on top and air inlets on the sides. The main components are:

• Touch Control Panel: Located on the top surface.
• Air Outlet: Top surface, where purified air exits.
• Main Housing: The primary body of the unit.
• Particle Sensor: Located on the side, typically near the bottom.
• Filter Cover: A removable panel on the side that provides access to the filter.
• Open Slot & Built-in Handle: A slot on the filter cover for easy removal and a handle for carrying.
• Air Inlet: Side panels where air enters the purifier.
• Power Cord: Connects the unit to an electrical outlet.
• Power Plug: The end of the power cord that plugs into an outlet.
• Filter Tab: Tabs on the filter for easy handling.
• 3-Stage True HEPA Filter: The internal filtration system.

Safety Instructions

General Safety

• Only use the air purifier as described in this manual.
• Do not use the air purifier without removing the plastic wrap from the filter. Failure to remove the wrap will prevent air filtration and may cause overheating, leading to a fire hazard.
• Do not use the air purifier outdoors.
• Keep the air purifier away from water or wet, damp areas. Never submerge it in water or liquid.
• Do not use the air purifier in excessively humid areas.
• Keep the air purifier away from heat sources such as stovetops, ovens, or radiators.
• Do not use the air purifier in places where combustible gases, vapors, metallic dust, aerosol (spray) products, or fumes from industrial oil are present.
• Keep the air purifier 5ft (1.5m) away from where oxygen is being administered.
• Supervise children when they are near the air purifier.
• Do not place anything into the openings of the air purifier.
• Do not place heavy objects on the air purifier.
• Keep the inside of the air purifier dry. To prevent moisture build-up, avoid placing it in rooms with major temperature changes or underneath air conditioners.
• Always unplug the air purifier before servicing (e.g., changing the filter).
• Do not use the air purifier if it is damaged, not functioning well, or if the power cord or plug is damaged. Do not attempt to repair the air purifier yourself; contact customer support for assistance.
• Not for commercial use. Household use only.
• Place the air purifier near the electrical outlet it is plugged into.
• Never place the power cord near any heat sources.
• Do not run the cord under carpeting or cover it with throw rugs, runners, or similar coverings. Do not route the cord under furniture or appliances. Arrange the cord away from traffic areas to prevent tripping hazards.
• This appliance has a polarized plug (one blade is wider than the other). To reduce the risk of electric shock, this plug is intended to fit into a polarized outlet only one way. If the plug does not fit fully, reverse it. If it still does not fit, contact a qualified electrician. Do not attempt to defeat this safety feature.
• This air purifier uses standard US 120V, 60Hz outlets. If using it outside the US, check compatibility.

WARNING: To reduce the risk of fire or electric shock, do not use this air purifier with any solid-state speed control device.

WARNING: To reduce the risk of fire, electric shock, or injury to persons, do not use replacement parts that have not been recommended by the manufacturer (e.g., parts made at home using a 3D printer).

Getting Started

1. Before operating the air purifier, pull off the purifier's filter cover using the open slot and take the True HEPA filter out of its plastic packaging. The filter cover is a side panel that can be pulled away from the main housing, revealing the cylindrical filter inside.
2. Place the filter back into the purifier with the filter tabs facing out. Ensure it is seated correctly within the housing.
3. Place the filter cover back on the purifier by lining up the cover's feet with the matching slots on the main housing and pushing the cover closed.
4. Place the purifier on a hard, flat surface. Leave at least 15 inches (38 cm) of clearance on all sides to allow air to pass through the air inlets unrestricted. This ensures optimal airflow and performance.

Controls & Function

Additional features can be accessed using the Govee Home App.

Control Panel Buttons

The top control panel features several touch-sensitive buttons, often indicated by icons and text:

• On/Off Button (Power Symbol): Short press to turn the Smart Air Purifier on or off. Press and hold for 3 seconds to activate Wi-Fi and other network functions for app pairing.
• Note: When the device is turned on, its particle sensor requires 40 seconds to preprocess, and the air quality indicator will show a "breathing" light effect.
• Fan Speed Button (Fan Symbol): Touch to cycle through fan speeds: I (low), II (medium), and III (high).
• Note: When the air purifier is in Auto Mode or Sleep Mode, touching the Fan Speed Button will exit those modes (if the screen display is on).
• Timer Button (Clock Symbol): Touch to cycle through timer options: 1H, 2H, 4H, and 8H. The purifier will turn off automatically when the set timer expires.
• Sleep Mode Button (Z Symbol): Press to turn Sleep Mode on or off. In Sleep Mode, the air purifier operates at its lowest noise setting, and the panel brightness dims for comfortable night use.
• Auto Mode Button (A Symbol): Press to turn Auto Mode on or off. In Auto Mode, the purifier automatically adjusts its fan speed based on the surrounding air quality.
• Note: More settings can be accessed in the app.
• Turbo Mode Button (Turbo Text): Press to turn Turbo Mode on or off. The air purifier operates at maximum speed for powerful purification, which may result in increased noise.
• Night Light & Filter Change Button (Light Bulb with Filter Symbol, often with "RESET FILTER (3S)"): Short press to turn the night light on or off. When the filter exceeds its recommended usage time, the filter exchange indicator will light up red. After replacing the filter, press and hold this button for 3 seconds; the indicator will flash 3 times and then reset.
  • After a new filter is replaced, usage time is recalculated.
  • Even if the exchange indicator has not lit up, the recommended usage time can be reset by pressing the Filter Change Button for 3 seconds.
  • Only use GoveeLife filters compatible with the H7124 Smart Air Purifier.
• Recovery Button (Power Symbol + Fan Symbol): If the air purifier is not functioning correctly, long press this button for 5 seconds until all indicators flash once to restore factory settings. The air purifier will disconnect from Wi-Fi and Bluetooth and automatically reboot.
• Note: After restoring to factory settings, delete the air purifier from the "My Devices" page in the app; otherwise, it cannot be added again.

Memory Function

The air purifier saves its previous settings (speed, mode, Wi-Fi connection) when powered off. These settings resume when it is powered back on.

LED Indicators

Note: Only when the air purifier is powered on, its particle sensor requires 40 seconds to preprocess in order to detect air quality more accurately.

Govee Home App

Access additional features using the Govee Home App.

Downloading Govee Home App

To download the Govee Home App, search for "Govee" in the Apple App Store (iOS) or Google Play Store (Android). The app icon is a stylized "Govee Home App" logo.

Note:

• Choose "Allow" for permissions requested upon first opening the app. These permissions enable normal app function and are not used to record personal information.
• Due to ongoing updates, the Govee Home App may differ slightly from this manual. Always follow in-app instructions for any discrepancies.

Pairing with Govee Home App

1. Turn on your smartphone's Bluetooth. Connect to your Wi-Fi router's 2.4GHz network (5GHz is not supported).
2. Ensure the Wi-Fi indicator on your device is flashing. If it's off, press and hold the On/Off Button for 3 seconds to activate. Complete pairing within 20 minutes; otherwise, network functions will disable, and the Wi-Fi indicator will turn off.
3. Android users should turn on Location Services; iOS users should choose Location -> Always On in the pop-up window when adding devices.

Note for iOS users: If "Location -> Never" is chosen, it may result in notification/alert exceptions. It is recommended to follow Settings -> Govee Home -> Location -> Always On for the best experience. Govee Home WILL NOT collect, use, or share your location in any way.

5. Open the Govee Home App, tap the "+" icon in the top right corner, and search for "H7124."
6. Tap the device icon and follow in-app instructions to complete Bluetooth and Wi-Fi connection.

Note:

• To turn off Bluetooth and Wi-Fi connection: Press and hold the Power Button and Fan Speed Button for 5 seconds to restore the device to factory settings. Then, go to the "My Devices" page in the app to delete the air purifier first. Otherwise, it cannot be added to the app again.
• The Govee Home App can connect your air purifier to Amazon Alexa or Google Assistant. Follow in-app instructions for voice assistant connection.
• The Govee Home App is continuously updated, and its features expand.

Using the Filters

Stage Filtration System

A. Washable Pre-Filter

• Captures large particles such as dust, lint, fibers, hair, and pet fur.
• Maximizes the filter's life by protecting it from large debris.

B. H13 True HEPA Filter

• Captures at least 99.97% of airborne particles 0.3 microns (µm) in size.
• Filters small particles such as fine dust, smoke particles, pollen, and pet dander.

C. Modified High-Efficiency Activated Carbon Filter

• Physically absorbs smoke, odors, and fumes.
• Decomposes pet odors through chemical reaction.
• Filters compounds such as formaldehyde, benzene, ammonia, hydrogen sulfide, and volatile organic compounds (VOCs).

Care & Maintenance

Caution: Do not clean with abrasive chemicals or flammable cleaning agents.

Cleaning the Smart Air Purifier

1. Unplug the purifier from power before cleaning.
2. Wipe the outside of the air purifier with a soft, dry cloth. If necessary, wipe the housing with a damp cloth and leave it to dry.
3. Vacuum the inside of the air purifier.

Cleaning the Particle Sensor Lens

1. Unplug the purifier from power.
2. Open the particle sensor cover (a small panel on the side of the unit).
3. Use a cotton swab dipped in water to clean the particle sensor lens.
4. Wipe the inside of the sensor dry with a dry cotton swab.

Note: Do not remove the foam piece attached to the particle sensor cover unless instructed by customer support.

Cleaning the Pre-Filter

The outer pre-filter should be cleaned to increase its efficiency and service life.

1. Carefully peel the pre-filter away from the True HEPA and Modified Activated Carbon Filters.
2. Clean the pre-filter with a soft brush or vacuum hose to remove hair, dust, and large particles.
3. Gently rinse the pre-filter with water and dry it completely before putting it back in place.
4. Place the filter back into the main housing.

Note: Do not clean the True HEPA and Activated Carbon Filters.

Replacing The Filter

1. Unplug the air purifier.
2. Remove the old filter.
3. Clean out any remaining dust or hair inside the air purifier using a vacuum hose. Do not use water or liquids to clean the air purifier.
4. Unwrap the new filter and place it into the main housing.
5. Reattach the cover. Plug in the air purifier.
6. Reset the Filter Change Indicator.

Note:

• To ensure the performance of your air purifier, only use official GoveeLife filters. To buy replacement filters, visit GoveeLife's online store: www.govee.com.
• Remember to reset the Filter Change Indicator after changing the filter.

Filter Change Time Period

The filter should be replaced every 6-8 months, depending on how often it is used. If the purifier is consistently used in a high-pollution environment, the filter may need more frequent replacement, even if the change indicator does not light up. The following situations may indicate a need to change your filter:

• Increased noise
• Decreased airflow
• Unusual odors
• A visibly clogged filter

Resetting the Filter Change Indicator

When the Filter Change Indicator lights up red, it indicates that the filter life needs to be reset.

• Long press the "RESET FILTER (3S)" button (light bulb with filter symbol) for 3 seconds. The indicator will flash 3 times and then turn off once the filter life is successfully reset.
• The filter indicator (light bulb with filter symbol) will light up as a reminder to replace the filter. It typically illuminates when the purifier has been used for 6 to 8 months. When it turns on, immediate replacement may not be necessary, but the filter should be checked, and replacement planned soon.
• After replacing the filter, remember to reset the Filter Change Indicator.

Storing

If the air purifier is not used for an extended period, wrap both the air purifier and the filter in plastic packaging and store them in a dry place to avoid moisture damage.

Troubleshooting

This section addresses frequently asked questions for the purifier unit. If problems persist, contact customer support.

For App & Connectivity

1. Cannot connect to Govee Home App.

• Make sure your smartphone is powered on and not connected to other Bluetooth devices.
• Ensure the Wi-Fi indicator on the air purifier is slowly flashing. If it's off, press and hold the On/Off button for 3 seconds and complete pairing within 20 minutes.
• Enable the smartphone's Location Services.
• Try connecting with another smartphone.
• Make sure your app is updated to the latest version.
• Make sure you connect to your Wi-Fi router's 2.4GHz network and that the network is working correctly.
• Make sure the Wi-Fi password entered is correct.
• Shorten the distance between the air purifier, Wi-Fi router, and the smartphone.
• Make sure your air purifier and Wi-Fi router are located away from appliances that produce electromagnetic radiation (e.g., microwave ovens, refrigerators).
• If using a VPN, try turning it off and then connecting the air purifier.
• Disable portal authentication for your Wi-Fi network. If portal authentication is enabled, the air purifier cannot access your Wi-Fi network, and setup will fail. Portal authentication means you need to sign in to your Wi-Fi network through a web page before using the internet.

2. Cannot find the device on Bluetooth Device Nearby page of the app.

• The air purifier may be connected to another smartphone. Disconnect it from the other smartphone first.
• Ensure the Wi-Fi indicator on the air purifier is slowly flashing.

3. The air purifier is offline.

• Make sure the air purifier is plugged in and powered on, then refresh "My Devices" in the Govee Home App by swiping down on the screen.
• Make sure your router is connected to the internet and your phone's network connection is working.
• If the Wi-Fi password has been changed, the air purifier will automatically go offline. Try connecting it to the network again.
• Delete the offline air purifier from the Govee Home App, then add and reconfigure it again in the app.

Appendix

After-Sales Service

• Warranty: 24-Month Limited Warranty
• Support: Lifetime Technical Support
• Email: support@govee.com
• Official Website: www.govee.com
• Social Media: @Govee (YouTube), @goveeofficial (Instagram, TikTok), @Goveeofficial (Twitter, Facebook)

Specifications