Poly Edge E300 Series IP Desk Phones

The Poly Edge E300 Series offers a cutting-edge experience for hybrid work, combining advanced audio, intuitive design, and enhanced connectivity.

CUTTING-EDGE EXPERIENCE

BENEFITS

Stay informed with style using the surround light status indicator with RGB mixing.
Easy installation in home offices or hard-to-cable locations with included Wi-Fi (E350).
Designed for the hybrid office with NFC technology for advanced integrations.
Phones stay cleaner for longer with integrated Microban® antimicrobial protection.

POLY EDGE E300 SERIES IP DESK PHONES

The Poly Edge E300 Series is designed for hybrid work, offering more ways to connect with eight-line keys and unbelievable audio in a sharp package. Ideal for hot-desking or home offices, these phones support simple mobile phone pairing and feature Poly's renowned noise reduction technology and a cutting-edge design. Key features include text-to-speech and antimicrobial protection, making them suitable for businesses of any size.

8-line keys supporting up to 32 lines, features, and contacts.
Integrated Bluetooth® 5.0 for mobile phone or headset pairing (E320, E350).
Poly NoiseBlockAI and Poly Acoustic Fence technologies.
Bright 3.5" color IPS LCD display.
Text-to-speech and new accessibility options.

SPECIFICATIONS

Feature	Poly Edge E300	Poly Edge E320	Poly Edge E350
IDEAL FOR	Cubicle workers, call centers and small businesses	Cubicle workers, hybrid office workers, call centers and small businesses	Remote call center workers, hybrid office workers and small businesses needing phones in hard to cable locations or home offices
LINE KEYS	8	8	8
LINES, CONTACTS	8 displayed / 32 supported	8 displayed / 32 supported	8 displayed / 32 supported
PAIRING BLUETOOTH HEADSET AND MOBILE PHONE	No	Yes	Yes
WI-FI	No	No	Yes

LINES / FEATURE KEYS

8-line keys supporting up to 32-line key assignments for lines, contacts, and features supported with pagination.
4 context-sensitive “soft” keys.
4-way navigation key cluster with center "Select" key.
Home and back feature keys.
Pagination key for additional lines/contacts.
Volume + / - control keys.
Hold and Transfer keys.
Headset select key.
Speakerphone select key.
Mute key (illuminated when muted).
Voicemail key.

USER INTERFACE FEATURES

Color 3.5" IPS LCD display (320x240 pixel resolution).
Voicemail support¹.
WebKit-based browser.
Two position desk stand (an optional wall mount kit can be ordered separately).
Unicode UTF-8 character support.
One USB Type-C ports (2.0 compliant) for media, storage applications and headset connectivity.
Surround Lighting for the status indicator (RGB with color mixing) and future applications.
Integrated Bluetooth 5.0 (Edge E320, Edge E350).
NFC Support.
Multilingual user interface including Arabic (UAE), Chinese (Traditional/Simplified), Czech, Danish, Dutch, English (Canada/ US/UK), French (France/Canadian), German, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, and Swedish.

AUDIO FEATURES

Poly HD Voice technology delivers lifelike voice quality for each audio path: handset, hands-free speakerphone, and optional headset.
Poly Acoustic Clarity technology provides full duplex conversations, acoustic echo cancellation, and background noise suppression.
Poly Acoustic Fence technology eliminates background noise when using a handset or wired headset.
Poly NoiseBlockAI technology removes most background noise when using the speakerphone.
Poly Computer Audio Connector app installed on your PC (Windows only) enables selecting your phone for PC audio in/out to use the phones handset, optional headset and handsfree speakerphone with PC applications.
Frequency response-150 Hz-14 kHz for handset, optional headset and handsfree speakerphone modes.
Codecs: G.711 (A-law and µ-law), G.729AB, G.722 (HD Voice), G.722.1, ILBC, OPUS.
TIA-920 wideband audio, type 1 compliant (IEEE 1329 full duplex).
Individual volume settings with visual feedback for each audio path.
Voice activity detection.
Comfort noise generation.
DTMF tone generation (RFC 2833 and in-band).
Low delay audio packet transmission.
Adaptive jitter buffers.
Packet loss concealment.

HEADSET AND HANDSET COMPATIBILITY

Dedicated RJ-9 headset port.
Hearing aid compatibility to ITU-T P.370 and TIA 504A standards.
Compliant with ADA Section 508 Subpart B 1194.23 (all).
Hearing aid compatible (HAC) handset for magnetic coupling to hearing aids.
Compatible with commercially available TTY adapter equipment.
USB headset support (USB Type-C).
Bluetooth headset support (Edge E320, Edge E350).

CALL HANDLING FEATURES¹

Enhanced Feature Keys make powerful feature shortcuts online key appearances or soft keys.
Shared call/bridged line appearance.
Busy Lamp Field (BLF).
Flexible line appearance (1 or more-line keys can be assigned for each line extension).
Distinctive incoming call treatment/ call waiting.
Call timer and call waiting.
Call transfer, hold, divert (forward), park, pickup.
Called, calling, connected party information.
Local 3-way audio conferencing.
1-touch speed dial, redial.
Remote missed call notification.
Do not disturb function.
Reverse Number Lookup via LDAP.
Calling Party Identification (RFC8225 classifications-Trusted, Unknown, SPAM).
Electronic hook switch capable.
Local configurable digit map/dial plan.

OPEN APPLICATION PLATFORM

WebKit-enabled full browser that supports HTML5, CSS, SSL security, and JavaScript.
Supports Polycom Apps SDK and API for third-party business and personal applications.
NFC-enabled Edge E series phones allow third-party applications to read serial number and other device information that can be useful in application development such as guest login for phone hoteling or Bluetooth pairing¹.
Corporate directory access using LDAP.
Visual Conference Management.

NETWORK AND PROVISIONING

SIP Protocol Support.
SDP.
IETF SIP (RFC 3261 and companion RFCs).
Two-port gigabit Ethernet switch 10/100/1000Base-TX across LAN and PC ports. Conforms to IEEE802.3-2005 (Clause 40) for Physical media attachment. Conforms to IEEE802.3-2002 (Clause 28) for link partner auto-negotiation.
Manual or dynamic host configuration protocol (DHCP) network setup.
Time and date synchronization using SNTP.
FTP/FTPS/TFTP/HTTP/HTTPS server based central provisioning for mass deployments.
Provisioning and call server redundancy supported¹.
QoS Support-IEEE 802.1p/Q tagging (VLAN), Layer 3 TOS, and DHCP.
VLAN-CDP, DHCP VLAN discovery, LLDP-MED for VLAN discovery.
Network Address Translation (NAT) support for static configuration and "Keep-Alive" SIP signaling.
RTCP and RTP support.
Event logging.
Syslog.
Hardware diagnostics.
Status and statistics reporting.
IPv4, IPv6, dual stack (IPv4/IPv6) mode.
TCP.
UDP.
DNS-SRV.
Wi-Fi network connectivity (EDGE E350)⁴: 2.4-2.4835 GHz (802.11b, 802.11g, 802.11n HT-20); 5.15-5.825 GHz (802.11a, 802.11n, HT-20, 802.11n HT-40).

SECURITY

802.1X Authentication and EAPOL Media encryption via SRTP.
Transport Layer Security (TLS).
Encrypted configuration files.
Digest authentication.
Password login.
Support for URL syntax with password for boot server address.
HTTPS secure provisioning.
Support for signed software executables.
Wi-Fi encryption: WEP, WPA-Personal, WPA2-Personal, WPA2-Enterprise with 802.1X (EAP-TLS, PEAP-MSCHAPv2).

POWER

Built-in auto sensing IEEE 802.3af Power over Ethernet (Class 3) 13 W (Max).
External Universal AC/DC Adapter (optional) 5VDC @ 3A (2.5W) power supply unit (PSU) sold separately⁴.
ENERGY STAR® rated.

SAFETY

UL62368-1.
CAN/CSA C22.2 No 62368-1-14.
EN 60950-1/62368-1.
IEC 60950-1/62368-1.
AS/NZS 60950.1/62368.1.

REGULATORY APPROVALS (POLY EDGE E300)³

FCC Part 15 (CFR 47) Class B.
ICES-003 Class B.
EN55032 Class B.
CISPR32 Class B.
VCCI Class B.
EN55024.
EN61000-3-2; EN61000-3-3.
UK - UKCA.
NZ Telepermit.
UAE TRA.
Eurasian Customs Union EAC.
Brazil ANATEL.
Australia RCM.
South Africa ICASA.
Saudi Arabia CITC.
Indonesia SDPPI.
S.Korea KC.
Mexico NOM ANCE.
RoHS Compliant.
CE Mark.
TAA.

REGULATORY APPROVALS (POLY EDGE E320)³

Argentina ENACOM.
Australia RCM.
Brazil ANATEL.
Canada ICES.
China SRRC.
China RoHS 2.0.
EEA CE Mark.
Eurasian Customs Union EAC.
India WPC.
Indonesia SDPPI.
Israel MOC.
Japan MIC and VCCI.
Malaysia SIRIM.
Mexico IFETEL and NYCE.
NZ Telepermit.
Saudi Arabia CITC.
Singapore IMDA.
South Africa ICASA.
South Korea KC.
Taiwan NCC.
UAE TRA.
UK - UKCA.
USA FCC.

EMC (POLY EDGE E320)

FCC Part 15 Class B.
ICES-003 Class B.
EN 55032 Class B.
EN 55024.
EN 301 489-1 and EN 301 489-17.
CISPR32 Class B.
VCCI Class B.

REGULATORY APPROVALS (POLY EDGE E350)³

Argentina ENACOM.
Australia RCM.
Brazil ANATEL.
Canada ICES.
China SRRC.
China RoHS 2.0.
EEA CE Mark.
Eurasian Customs Union EAC.
India WPC.
Indonesia SDPPI.
Israel MOC.
Japan MIC and VCCI.
Malaysia SIRIM.
Mexico IFETEL and NYCE.
NZ Telepermit.
Saudi Arabia CITC.
Singapore IMDA.
South Africa ICASA.
South Korea KC.
Taiwan NCC.
UAE TRA.
UK - UKCA.
USA FCC.

RADIO (POLY EDGE E350)

USA-FCC Part 15.247 & FCC Part 15.407.
Canada-RSS 247 Issue2.
EU-ETSI EN 300 328 & ETSI EN 301 893.
Japan-Article 2.1 Item 19-2 and 19-3.
Australia - AS/NZS 4268.

EMC (POLY EDGE E350)

FCC Part 15 Class B.
ICES-003 Class B.
EN 55032 Class B.
EN 55024.
EN 301 489-1 and EN 301 489-3 and EN 301 489-17.
CISPR32 Class B.
VCCI Class B.

OPERATING CONDITIONS

Temperature: 0 to 40°C (+32 to 104° F).
Relative humidity: 5% to 95%, noncondensing.

STORAGE TEMPERATURE

-40 to +70° C (-40 to +160° F).

POLY EDGE PHONE COMES WITH

Console with Microban® Antimicrobial protection.
Handset with Microban® Antimicrobial protection.
Handset cord with Microban® Antimicrobial protection.
Network (LAN) cable-CAT-5E.
Desk Stand.
Wall mount hardware included (Edge E100, E220).
Setup Sheet.

POLY EDGE E300, E320, E350 UNIT BOX DIMENSIONS (L X W X D) / WEIGHT

Box dimension: 22.3 x 27.8 x 8.8 (cm) ; 8.8 x 11 x 3.5 (inches).
Box weight: 0.96kg/2.1lbs (with product, accessories, and documents).

MASTER CARTON QUANTITY

PART NUMBERS - PHONES

2200-87815-025: POLY EDGE E300 IP PHONE.
2200-87000-025: POLY EDGE E320 IP PHONE.
2200-87010-025: POLY EDGE E350 IP PHONE.

COUNTRY OF ORIGIN

China.

PART NUMBERS - ACCESSORIES

2200-49925-001: EDGE E, CCX350, PSU, 5V/3A, NA/JP.
2200-49926-015: EDGE E, CCX350, PSU, 5V/3A, BZ/KR/CN/AR.
2200-49926-125: EDGE E, CCX350, PSU, 5V/3A, EU/ANZ/UK/IN.

WARRANTY

1-year limited warranty.

¹ Most software-enabled features and capabilities must be supported by the server. Please contact your IP PBX/Softswitch vendor or service provider for a list of supported features.

² Planned localizations.

³ Planned compliances.

⁴ Ordering an optional power supply unit will be necessary if not powered over Ethernet with PoE (i.e. Using Wi-Fi for network).

LEARN MORE

For more information on Poly Edge E300 Series visit www.poly.com/edge-e300.

	Poly Edge E Series Phones User Guide Comprehensive guide to navigating and using Poly Edge E Series IP phones, covering features, hardware, setup, and advanced functionalities for models like E100, E220, E300, E400, and E500 series.
	Poly Edge E Series Safety and Regulatory Notices This document provides safety and regulatory information for the Poly Edge E Series of products, including the Poly Edge E100, E220, E300, E320, E350, E400, E450, E500, and E550, as well as the Poly Edge Expansion Module.
	Poly Edge E300 Series Wall Mount Quick Start Guide A concise guide for wall mounting the Poly Edge E300, E320, and E350 series IP phones, including required tools, contents, and step-by-step installation instructions.
	Poly Edge E400 Series Quick Start Guide A concise guide to setting up your Poly Edge E400 Series desk phone, covering essential components, cabling, and desk stand assembly. Includes links to Poly Lens management software and setup resources.
	Poly Edge E300 Series Desk Stand Quick Start Guide This guide provides quick start instructions for setting up the Poly Edge E300 Series desk stand, including required and optional cabling.
	Poly Edge E100/E220 Wall Mount Quick Start Guide Install your Poly Edge E100 or E220 phone with this quick start guide for the wall mount. Includes setup instructions, required cabling, and tools for mounting.
	Poly Edge B Series IP Phones Administrator Guide This administrator guide provides comprehensive instructions for managing, configuring, and provisioning Poly Edge B Series IP phones. It covers phone overview, configuration options, network settings, security, call routing, voice services, system settings, and troubleshooting.
	Poly Edge E320 User Manual and Configuration Guide A comprehensive guide for configuring and registering the Poly Edge E320 phone with GranSun PBX 6.7.3, covering installation, firmware, network settings, and extension management.