SonicOS 7 Getting Started Guide

Getting Started Guide

SonicWall Inc.

User Manual

SonicWall TZ570P Network Security/Firewall Appliance - Caretek IT Solutions

1083408551
SonicOS 7 Getting Started Guide
for the TZ Series

REGULATORY MODEL NUMBERS
Regulatory Model Numbers APL62-0F7 APL62-0F8 APL62-0F9

Product Names TZ570 / TZ670 TZ570W TZ570P

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Contents

Package Contents
Front Panel
Back Panel
Mounting Options Flat Surface Option Rack Mounting Option Wall Mounting the TZ Appliance
Determining the WAN Type
System Requirements
Connectivity and Power Connect Interfaces Connect Power
Setup Options Setup using Local Management Setup using Cloud Management Setup Using the SonicExpress App Deploy Using Zero-Touch Deploy Using SD-Branch
Running the Setup Wizard
Testing and Troubleshooting Connectivity
Registering a TZ Appliance
Configuring TZ Wireless LAN Settings
Uploading the Latest Firmware
Enabling PoE on the Appliance
SonicWall Support About This Document

Contents
4 6 8 10 10 10 11 12 13 14 14 15 16 16 17 18 19 19 21 23 25 26 27 28 30 31

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Contents

1
Package Contents

TZ Series appliance Antennas (2) (TZ570W only) Ethernet cable Serial console cable (RJ45 to DB9) TZ670/TZ570/TZ570W: 12VDC/60W Power adapter (1) TZ570P: 54VDC/180W Power adapter (1)

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Package Contents

Power cord
SonicWall TZ670/TZ570/TZ570W/TZ570P Quick Start Guide
Safety, Environmental, and Regulatory Information documents
NOTE: The included power cord is approved for use only in specific countries or regions. Before using a power cord, verify that it is rated and approved for use in your location. The power cord is for AC mains installation only. Refer to the TZ670 / TZ570 / TZ570W Safety, Regulatory, and Legal Information or TZ570P Safety, Regulatory, and Legal Information document for minimum power cord rating and additional safety information. :                                      Items missing? Contact SonicWall Technical Support at: https://www.sonicwall.com/support/contact-support

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Package Contents

2
Front Panel

U0

U0 Port: USB 3.0 SuperSpeed

(SS) Port for WWAN

USB SS 3.0 Port: For

SS

Configuration, Recovery, Re-

imaging the TZ

Power LEDs: 1 = Primary, 2 = Redundant Blue = Powered on, Yellow = Defective adapter

Test LED: Yellow = Initializing, Blinking Yellow = SafeMode

Security LED: Green = All Security Services Licensed, Blinking Yellow = Security Services License Expired Security Services monitored by this LED: Gateway Anti-Virus, Intrusion Prevention, Anti-Spyware
Storage LED: Solid Green = Extended Storage module present, Blinking Green = Activity, Yellow = Storage warning
Wireless W0 WLAN LED (TZ570W only): Solid Green = Wireless radio is active, Blinking Green = Activity

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Front Panel

XO X1/X2 X0-X7 X8-X9

LAN/MGMT X0 Port LED: Solid Green = 1G link, Blinking Green = 1G activity WAN X1 and X2 Port LEDs: Solid Green = 1G link, Blinking Green = 1G activity
U0 WWAN LEDs for USB 5G/LTE: Green = 5G/LTE signal strength

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Front Panel

3
Back Panel

Grounding Screw
SafeMode Button: Press and hold until Test LED starts blinking to set the TZ into SafeMode Primary Power Input for: l TZ670/TZ570/TZ570W: 60W 100~240VAC -
12VDC power adapter l TZ570P: 180W 100~240VAC - 54VDC power
adapter Redundant Power Input for: l TZ670/TZ570/TZ570W: 60W 100~240VAC -
12VDC power adapter l TZ570P: 180W 100~240VAC - 54VDC power
adapter A redundant power adapter can be ordered separately ­ (TZ670/TZ570/TZ570W: SKU 02SSC-3078) (TZ570P: SKU 02-SSC-0614). X0 LAN RJ45 Port: 1 Gbps
X1 WAN RJ45 Port: 1 Gbps
X2 WAN RJ45 Port: 1 Gbps

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Back Panel

X3 RJ45 Port: 1 Gbps TZ570P: X3 is a PoE port
X4/X5/X6/X7 RJ45 Ports: 1 Gbps TZ570P: X4/X5/X6/X7 are PoE ports SFP/SFP+ Ports X8/X9: TZ670: 10 / 5 / 2.5 / 1 Gbps TZ570/TZ570W/TZ570P: 5 / 2.5 / 1 Gbps RJ45 Console Port
Micro-USB Console Port A Micro-USB cable is not provided with the product, but can be ordered separately (SKU 02-SSC-5173).
SSD Storage Module ­ The TZ comes with a field-upgradable SSD Storage Module, accessible via a removable panel on the bottom of the appliance. To order, refer to the price list for available SKUs.

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Back Panel

4
Mounting Options
Flat Surface Option
Place the TZ on a flat surface. Allow unrestricted airflow around the unit, leaving a minimum of 1 inch (25.44mm) clearance on all sides.

Rack Mounting Option
SonicWall offers a rack mount tray kit for mounting your TZ and power adapter(s) in a standard 19-inch rack.

NOTE: For additional information, see the TZ Rack Mount Tray Installation Guide. Ordering information: SKU 02-SSC-3112 SONICWALL TZ670 / TZ570 RACKMOUNT KIT

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Mounting Options

Wall Mounting the TZ Appliance
WARNING: Do not mount the appliance on the ceiling, it is not designed for secure ceiling mounting.
For optional wall mounting, you need:
l Screwdriver l Drill with appropriate size bit l For mounting on drywall:
l Two #6 pan-head screws, 1 inch long (7mm diameter head, 25mm long) l Two wall anchors l For mounting on solid wood or metal: l Two #6 pan-head wood or machine screws, 1 inch long (7mm diameter head, 25mm long)
To mount the appliance on the wall:
1. Drill two holes 4.5 inches (11.5 cm) apart in the wall where you want to mount the appliance. 2. If using wall anchors, insert a wall anchor into each hole. 3. Insert a screw into each wall anchor (into each hole if not using wall anchors), leaving 3/16 inches
(0.45 cm) of the screws exposed (including screw head). 4. Position the appliance mounting slots over the screws and press in and down until the appliance is
securely mounted.

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Mounting Options

5

Determining the WAN Type
Before configuring your SonicWall appliance, you need to determine the type of WAN connection that your setup uses. SonicWall supports the following types:
l Static--Configures the appliance for a network that uses static IP addresses. l DHCP--Configures the appliance to request IP settings from a DHCP server on the Internet. l PPPoE--Point-to-Point Protocol over Ethernet (PPPoE) is typically used with a DSL modem. If your
ISP requires desktop software with a username and password, select NAT with PPPoE mode. l PPTP--Point-to-Point Tunneling Protocol (PPTP) is used to connect to a remote server. PPTP
typically supports older Microsoft Windows implementations that require tunneling connectivity. l L2TP--Layer 2 Tunneling Protocol (L2TP) is used to transmit Layer 2 data over IP or other Layer 3
routed networks. Internet Service Providers (ISPs) often use it to enable virtual private networks (VPNs) for customers over the Internet. It does not encrypt network traffic itself. If L2TP is not available in the Setup Wizard, you can configure it later in the SonicOS management interface. l Wire Mode (2-Port Wire)--Inserts the appliance into the network using two paired interfaces. Available Wire Mode types include Bypass, Inspect, and Secure. Bypass mode allows for quick and non-disruptive insertion into the data path. Inspect mode extends Bypass mode with traffic inspection for classification and flow reporting. Secure mode provides full SonicWall ReAssembly-Free Deep Packet InspectionTM (RF-DPI) and control of network traffic. Secure Mode also affords the same level of visibility and enforcement as conventional NAT or L2 Bridged Mode deployments, but without any L3/L4 transformations, and with no alterations of ARP or routing behavior. If Wire Mode is not available in the Setup Wizard, you can configure it later in the SonicOS management interface.
NOTE: When operating in Wire Mode, the firewall's MGMT interface is used for local management. To enable remote management and dynamic security services and application intelligence updates, a WAN interface (separate from the Wire Mode interfaces) must be configured for Internet connectivity.
l Tap Mode (1-Port Tap)--Using a single interface, the firewall connects to and receives mirrored packets from an adjacent switch SPAN port. Similar to Inspect mode in Wire Mode, but with a single port and not in the physical path of traffic. If Tap Mode is not available in the Setup Wizard, you can configure it later in the SonicOS management interface.
For more information about WAN types including Wire Mode, Tap Mode, L2TP, and others, refer to the SonicOS Administration documentation or online Help.

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Determining the WAN Type

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System Requirements
Before beginning the setup process, verify that you have: l An Internet connection l A web browser supporting Java Script and HTTP uploads
The following browsers are supported for SonicOS management: l Chrome, version 45 and higher l Firefox, version 38 and higher l Internet Explorer, version 10 and higher l Edge, all versions l Opera, version 32 and higher l Safari (running on non-Windows machines), version 10 and higher

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System Requirements

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Connectivity and Power
Connect Interfaces
l Connect the TZ WAN interface (X1 or X2) to the Internet connection using a standard Ethernet cable. l Connect the LAN interface (X0) to your computer using a standard Ethernet cable.
l Connect the antennas to the appliance.

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Connectivity and Power

NOTE: The center antenna is labeled and is only compatible with the center antenna connector.
Connect Power
l Connect the power adapter to the appliance and to the power cable. Plug the power cable into an appropriate outlet (100-240 volts AC).
l The TZ appliance powers on, and the Test LED lights up during the boot sequence and then turns off when the boot sequence is complete.
CAUTION: Use only the power adapter included with this appliance. Do not use a power adapter that is damaged or from another appliance.

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Connectivity and Power

8
Setup Options
Setup using Local Management
Setup and manage your TZ by connecting it to a management computer with an Ethernet cable.
To minimize scrolling, set your screen resolution to at least 1920 x 1080 pixels. To setup Local Management:
1. Connect the TZ LAN interface (X0) to your computer. 2. Navigate to https://192.168.168.168 in your web browser and log in with the default credentials: 3. Username: admin
Password: password 4. Statically assign an IP address to the computer. 5. Launch the Setup Guide wizard or manually configure to complete initial configuration. 6. In SonicOS, click Register and log in with your MySonicWall credentials to register your TZ. Your TZ is now initialized and ready for use!

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Setup Options

Setup using Cloud Management
For Cloud Management, use SonicWall Capture Security Center (CSC) with Zero Touch to manage and configure your TZ.
NOTE: This option requires a Cloud Management license.
To manage and configure your TZ:
1. Log into CSC at cloud.sonicwall.com using your MySonicWall credentials. 2. Select the MySonicWall tile to register your TZ. 3. Enable Zero Touch and NSM Essential/NSM Advanced license on your TZ in MySonicWall. 4. Select a Data Center accordingly (for first time users only). 5. Modify the Managed By option from On Box to Cloud, and then enable Zero Touch. 6. Select the Network Security Manager tile in the CSC to manage your TZ from the cloud.

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Setup Options

Setup Using the SonicExpress App
Use SonicWall SonicExpress on your smart phone to register and configure your TZ.
NOTE: After the initial setup, be sure to download the latest firmware from MySonicWall and upgrade your TZ.
To setup using the SonicExpress App:
1. Download and launch the SonicExpress App on your iOS or Android device. 2. Tap Login and log in with your MySonicWall credentials. 3. Select the Tenant for the TZ. Tenants can contain multiple SonicWall appliances. 4. Connect your iOS/Android device to the TZ with the smart phone USB cable. This cable is not
supplied with the TZ.

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Setup Options

NOTE: Use the USB cable from your mobile device. 5. Use the Setup Guide to register the TZ, synchronize service licenses, change the password, and
configure essential interface settings.
Deploy Using Zero-Touch
Your SonicWall appliance is Zero-Touch enabled. Zero-Touch makes it easy to register your unit and add it to Capture Security Center for management and reporting in three simple steps. For information about using Zero-Touch, see the Zero-Touch Deployment Guide on the Support portal. After completing the Zero-Touch deployment process, you can skip to Mounting the TZ Appliance or Enabling PoE on the Appliance in this guide.
Deploy Using SD-Branch
SD-Branch combines SD-WAN, SD-LAN, unified security and centralized management for distributed enterprises. SonicWall Secure SD-Branch integrates next-generation firewalls, network access switches, secure WiFi access points, endpoint security, cloud application security and single-pane-of-glass management. The latest SonicWall TZ series, are the first desktop form factor next-generation firewalls (NGFW) with 10 or 5 Gigabit Ethernet interfaces. The series consist of a wide range of products to suit a variety of use cases. Designed for small, mid-sized organizations and distributed enterprise with SD-Branch locations, the 7th generation (Gen 7) TZ series delivers industry-validated security effectiveness with best-in-class priceperformance. These NGFWs address the growing trends in web encryption, connected devices and highspeed mobility by delivering a solution that meets the need for automated, real-time breach detection and prevention.

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Setup Options

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Setup Options

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Running the Setup Wizard
l Navigate to https://192.168.168.168 in your web browser. TIP: Your computer should be using DHCP IP addressing.
l Click the link in "To launch the SonicWall Setup Guide, click here."
l The SonicOS Setup Guide opens.

l Click NEXT and follow the prompts in the Setup Guide.

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Running the Setup Wizard

l On the Credentials screen, enter a new administrator password. Click NEXT. NOTE: The default administrator credentials are Username: admin Password: password
l The automatically assigned DHCP IP server settings are displayed on the IP Configuration screen. Click NEXT.
NOTE: For manual configuration, refer to the latest SonicOS Quick Configuration Administration documentation. l On the Setup Complete screen, review the settings and then click DONE. The SonicOS login screen displays.

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Running the Setup Wizard

10

Testing and Troubleshooting Connectivity

To test your Internet connection:
1. Reset your computer to use DHCP IP addressing and connect it to your LAN subnet or to the appliance X0 interface.
2. Point your browser to the X0 IP address configured during initial setup (default: 192.168.168.168). 3. Log into SonicOS using the configured credentials (default: admin/password). 4. In a command prompt window, type: ping sonicwall.com. You should receive a reply. 5. Open another browser tab or window and point it to https://www.sonicwall.com or another valid web
site. If the site displays, you have correctly configured your appliance.
To troubleshoot your Internet connection:
l Verify that the Local Area Connection settings on your management computer are set to use either DHCP or a static IP on the LAN subnet. Restart it or renew the DHCP address.
l Verify that the WAN interface being used for Internet connectivity is not configured in Wire Mode or Tap Mode.
l Restart your Internet router or modem to communicate with the DHCP client in SonicOS on the appliance.
l Check all cable connections and IP addresses.
To troubleshoot your MGMT connection, consider the following:
l Did you correctly enter the SonicWall NSA management IP address beginning with "http://" or "https://" in your web browser?
l Did you try restarting your management station while it is connected to the appliance? l Are the Local Area Connection settings on your computer set to a static IP address on the
192.168.1.0/24 subnet? l Is the Ethernet cable connected to your computer and to the MGMT port on your appliance, and are
the connector clips properly seated in the ports?
To troubleshoot your LAN connection, consider the following:
l Did you correctly enter the IP address for the SonicWall X0 interface into your web browser, beginning with "http://" or "https://"?
l Did you try restarting your management station while it is connected to the appliance?

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Testing and Troubleshooting Connectivity

l Are the Local Area Connection settings on your computer set to one of the following:
l Obtain an IP address automatically using DHCP l A static IP address on the default LAN subnet (192.168.168.0/24) l A static IP address on the configured LAN subnet, if you changed it during initial setup l Is the Ethernet cable connected to your computer and to the X0 (LAN) port on your appliance, and are the connector clips properly seated in the ports?

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Testing and Troubleshooting Connectivity

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Registering a TZ Appliance
Registration is an important part of the setup process and is necessary in order to receive the benefits of SonicWall security services, firmware updates, and technical support. To register the appliance from SonicOS:
1. Continue from the Setup Guide or point your browser to the appliance LAN IP address (default https://192.168.168.168) and log in using the administrator credentials.
2. Click Register in the top banner or on the MONITOR | Current Status | System Status page under Security Services.
TIP: Registering the appliance from SonicOS requires that DNS Server settings are configured on the WAN (X1) interface. 3. Log in using your MySonicWall account name and password. If you do not have a MySonicWall
account, go to http://www.mysonicwall.com to create an account. 4. MySonicWall directly obtains the necessary information from the appliance. When finished, a
message that the registration has been completed appears. Click CONTINUE.

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Registering a TZ Appliance

12
Configuring TZ Wireless LAN Settings
To configure the TZ Wireless settings for a LAN: 1. Log in to your TZ Wireless appliance and click the Wizards icon at the top of the screen. 2. Select the radio button for the Wireless Guide wizard.
3. Click Next and follow the prompts in the Wireless Guide wizard. For more information and complete procedures, refer to the latest SonicOS Quick Configuration Guide.
For international (non USA or Japan) TZ370 Wireless appliances, you are asked to select a country code when using the Wireless Guide or when you initially navigate to the DEVICE | Internal Wireless > Settings page. Be sure to select the country code for the country in which the appliance is deployed, even if you are not currently in that country.
IMPORTANT: If you select the country code for Canada, it cannot be changed except by contacting SonicWall Support.

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Configuring TZ Wireless LAN Settings

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Uploading the Latest Firmware
To get and upload the latest firmware: 1. In a web browser, navigate to http://www.mysonicwall.com. 2. Navigate to Resources & Support > My Downloads and select TZ Series from the Select a Product drop-down menu. 3. Click the download button for the firmware you want and save the file to a location on your computer. 4. On the TZ appliance, navigate to the DEVICE | Settings | Firmware and Settings page and click Upload Firmware. 5. Click OK to backup current settings. 6. Click Browse to select the firmware you just downloaded, then click Upload.
7. Click the Boot icon for your new firmware.

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Uploading the Latest Firmware

14
Enabling PoE on the Appliance
If your TZ is designed for PoE support, the PoE ports must be enabled individually for powered device (PD) detection and classification. By default, the highest port number has the highest priority in powering on a PD. You can control the supplied power level and port priority from SonicOS. To enable PoE and configure basic PoE settings:
1. Point your browser to the LAN or WAN IP address and log into the appliance as an administrator (default: admin / password).
2. Navigate to the NETWORK | System | > PoE Settings page. 3. Select Enable PoE. The display changes:

4. Accept the default of 100 in the Max Power Threshold field or type in a number between 1 and 100. This is the percentage of the maximum available power that the PoE controller allocates to the PoE ports on the appliance.
5. Click Accept.

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Enabling PoE on the Appliance

6. The NETWORK | System | > PoE Settings page displays an interactive graphical representation of the PoE port status under PoE Status, with the PoE Monitor table showing the per port Power Mode (802.3 AT or 802.3 AF), Power Allocation, and Power Consumption.
7. To enable PoE power on a specific port, click the port image or checkbox of the port then click either Configure above the PoE Monitor table, or the Edit icon in the PoE Monitor table row for that port. The Poe Port Settings dialog displays the Power Enable option along with other options.
8. Select Power Enable, then set the desired options and click Save. 9. Power Mode ­ Changes to this option do not take effect unless a PoE device is connected to that
port. The TZ detects the mode from the device, but you can change the mode here. For example, if the Power Mode is detected as 802.3 AT, you can change it to 802.3 AF if you know that the device requires a lower power level. 10. Power Priority Level ­ By default, this option is set to Low for all PoE ports and the highest numbered PoE port has the highest priority for power as distributed by the PoE controller. Set this option to High on a lower numbered port to give it a higher priority. 11. If the Power Mode is detected as 802.3 AT and then changed to 802.3 AF, the PoE device shuts down if its power consumption spikes above the 802.3 AF power budget for that port. Similarly, reducing the Max Power Threshold so that not all PoE ports have some power prevents devices connected to the lower priority ports from powering on. 12. Repeat Step 7 and Step 8 to enable PoE power on other ports, as needed. 13. The PoE Status display shows blue for the PoE port when an 802.3 ATdevice is connected. A green port is displayed when an 802.3 AFdevice is connected. See the SonicOS Network administration guide for more information.

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Enabling PoE on the Appliance

15
SonicWall Support
Technical support is available to customers who have purchased SonicWall products with a valid maintenance contract. The Support Portal provides self-help tools you can use to solve problems quickly and independently, 24 hours a day, 365 days a year. To access the Support Portal, go to https://www.sonicwall.com/support. The Support Portal enables you to:
l View knowledge base articles and technical documentation l View and participate in the Community forum discussions at
https://community.sonicwall.com/technology-and-support. l View video tutorials l Access https://mysonicwall.com l Learn about SonicWall professional services l Review SonicWall Support services and warranty information l Register for training and certification l Request technical support or customer service To contact SonicWall Support, visit https://www.sonicwall.com/support/contact-support.

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SonicWall Support

About This Document
NOTE: A NOTE icon indicates supporting information.
IMPORTANT: An IMPORTANT icon indicates supporting information.
TIP: A TIP icon indicates helpful information.
CAUTION: A CAUTION icon indicates potential damage to hardware or loss of data if instructions are not followed.
WARNING: A WARNING icon indicates a potential for property damage, personal injury, or death.
SonicOS Getting Started Guide for the TZ Series Updated - December 2020 Software Version - 7 232-005546-00 Rev A
Copyright © 2020 SonicWall Inc. All rights reserved.
The information in this document is provided in connection with SonicWall and/or its affiliates' products. No license, express or implied, by estoppel or otherwise, to any intellectual property right is granted by this document or in connection with the sale of products. EXCEPT AS SET FORTH IN THE TERMS AND CONDITIONS AS SPECIFIED IN THE LICENSE AGREEMENT FOR THIS PRODUCT, SONICWALL AND/OR ITS AFFILIATES ASSUME NO LIABILITY WHATSOEVER AND DISCLAIMS ANY EXPRESS, IMPLIED OR STATUTORY WARRANTY RELATING TO ITS PRODUCTS INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. IN NO EVENT SHALL SONICWALL AND/OR ITS AFFILIATES BE LIABLE FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, PUNITIVE, SPECIAL OR INCIDENTAL DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION OR LOSS OF INFORMATION) ARISING OUT OF THE USE OR INABILITY TO USE THIS DOCUMENT, EVEN IF SONICWALL AND/OR ITS AFFILIATES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SonicWall and/or its affiliates make no representations or warranties with respect to the accuracy or completeness of the contents of this document and reserves the right to make changes to specifications and product descriptions at any time without notice. and/or its affiliates do not make any commitment to update the information contained in this document.
For more information, visit https://www.sonicwall.com/legal.
End User Product Agreement
To view the SonicWall End User Product Agreement, go to: https://www.sonicwall.com/legal/end-user-product-agreements/.
Open Source Code
SonicWall Inc. is able to provide a machine-readable copy of open source code with restrictive licenses such as GPL, LGPL, AGPL when applicable per license requirements. To obtain a complete machine-readable copy, send your written requests, along with certified check or money order in the amount of USD 25.00 payable to "SonicWall Inc.", to:
General Public License Source Code Request Attn: Jennifer Anderson 1033 McCarthy Blvd Milpitas, CA 95035

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SonicWall Support


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