PetUltra Automatic Pet Feeder with Camera User Manual

Safety Precautions

Warning

• Dispose of all packaging materials properly. Keep poly-bags away from children and pets to prevent suffocation.
• Do not allow small children to play with, in, or around the pet feeder.
• Keep close supervision when the appliance is used near children to reduce the risk of injury.
• Do not use the feeder with pets unable to reach the food tray or with any physical disability.
• Do not immerse the base part in water, as it may damage electronic components like the control panel.
• Do not place any foreign object in the pet feeder.
• Do not use outdoors. Check operation frequently to ensure the unit dispenses properly.
• Do not use wet, canned, or moist food.
• Do not disassemble the unit other than as instructed in the user guide.
• Use the feeder only for its intended purpose.
• Only use attachments recommended or sold by the manufacturer. Unrecommended attachments may cause an unsafe condition. Do not modify the pet feeder.
• Do not operate any appliance if the unit is malfunctioning or has been damaged. Do not attempt repairs yourself; contact customer service for instructions.
• Always unplug when not in use and before cleaning.
• Never pull on the electrical power cord to remove the plug from the wall outlet.
• If the plug gets wet, turn off electricity to the wall outlet before attempting to unplug.
• Examine the feeder after installation. Do not plug in if water is on the power cord or plug.
• Position the power cord out of foot traffic to avoid tripping.

Caution

• Do not allow pets to chew on or swallow any parts.
• If an extension cord is necessary, use one with a proper rating.
• Do not install or store the feeder where it will be exposed to weather or temperatures below -10°C.
• Use alkaline D batteries; do not use rechargeable batteries.
• Check batteries regularly. Replace with new batteries before leaving for an extended time.
• Do not lift the pet feeder by the lid, food tank, or food tray. Lift and carry using both hands on the base, keeping the unit upright.
• Suitable for dry food only, with kibble size ranging from 2-10mm. Larger kibble may get stuck at the food outlet.
• Read and observe all important notices on the pet feeder and packaging.

FCC Warning

This device complies with Part 15 of the FCC Rules. Operation is subject to two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

If this equipment causes harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

To maintain compliance with FCC's RF Exposure guidelines, this equipment should be installed and operated with a minimum distance of 20cm between the radiator and your body. Use only the supplied antenna.

In the Box

• User Manual (X1)
• Automatic Cat Feeder (X1)
• Bowl Tray (X1)
• Power Cable (X1)
• Power Adapter (X1)
• Desiccant Bag (X1)

Product Overview

Front View Description

The front view shows the main unit with the following numbered parts:

• 1. Lid
• 2. Desiccant Carrier
• 3. Food Tank
• 4. Camera & Control Panel
• 5. Food Outlet

Bottom View Description

The bottom view shows the base of the unit with the following numbered parts:

• 6. Base
• 7. Bowl Tray
• 8. Battery Compartment
• 9. Power Socket
• 10. Speaker

Buttons and Display Overview

Buttons

• Recording Button: Press and hold for 1 second until a beep is heard to start recording. Release when two beeps are heard to end. Supports a maximum of 10 seconds recording. To delete a recording, press and hold for 1 second, release immediately after the first beep; if two beeps are heard, no recording is taken.
• Locked / Unlocked Button: In unlock state, long press for 6 seconds; the red LED flashes twice to lock the device. In locked state, long press for 6 seconds; the red LED flashes twice to unlock the device. Note: Pressing the Feed button manually unlocks the device. When locked, long press the Set button for 6 seconds to restore factory settings.
• Feed Button: Press once to feed a portion manually.
• Set Button: Press for 7 seconds. When "dingdong" sounds are heard, the device restores factory settings and restarts automatically (red light flashes quickly for 7-10 seconds and goes out, blue light stays on for 10-15 seconds then flashes).

LED Indicators

Getting Started

Warning: Please use the original 5V power supply.

1. Assembling Food Tray

1. Remove the food bowl from inside the food tank.
2. Check that the food tank is in place.
3. Install the food bowl by attaching it to the designated notches underneath the feeder base.

Note: Before moving the feeder, press the bowl down to remove it. If there is food in the bowl, handle it gently to avoid spilling. Hold the base, not other parts, when lifting the feeder.

2. Connecting Power

1. Insert the 5V power adapter into a wall socket and plug it into the feeder's power socket.
2. Open the battery compartment at the bottom of the unit and install 3 alkaline D batteries (not included) for backup power during outages.

Note: Batteries are NOT included. Before connecting to power, ensure all parts are clean and completely dry.

3. Installing the Desiccant Bag

Place the PETULTRA desiccant bag into the carrier under the lid. The desiccant bag helps remove moisture and odor inside the tank, protecting pet food from oxidation damage and keeping it fresh.

Note: It is recommended to use a desiccant bag and change it every 15 days to prevent mold. Please remove the desiccant bag before cleaning the lid. For a better antioxidant effect, tear off the sealing film outside the small package only when you use it. The desiccant bag is not edible (? Do Not Eat).

4. Filling Food Tank

Add dry pet food to the food tank.

Note: Do NOT use canned, wet, or moist pet food. Recommended kibble size ranges from 2-10mm (0.07-0.4 inches) in diameter.

PETTECH App Operations

Setup and Connection

1. Scan the QR code or search for "PETTECH" on the App Store to download the app. Sign up or log in to your account.
2. Open the app, select the Home page, and tap "Add Device" or the "+" icon in the upper right corner.
3. Choose "Pet Feeder with Camera (Wi-Fi)".
4. Confirm the device indicator is flashing rapidly, then proceed to the next step.
5. Enter your Wi-Fi password. Note that the network name and password should not contain Chinese characters or special symbols, and 5G Wi-Fi is not supported.
6. Keep the QR code facing the feeder's camera at a distance of 10-15cm.
7. Wait for the device to connect to the network.
8. Once added successfully, you can name the feeder.

Feeding Schedule

Tap "Schedule" to set the feeding schedule. Tap "Add timing" to set the feeding time and the number of meals.

Device Settings

Tap the [Settings Icon] to enter device settings:

• HD/SD: Select preferred video quality (High Definition or Standard Definition). The default is HD.
• Talk:
  • Two-Way Talk (Default Mode): Tap to speak; the pet or people on the other side can hear you and talk back. Tap again to end the conversation.
  • One-way Communication: Tap to speak, release the button to end the talk. You cannot hear the other side while talking. To enable this function, navigate to [Settings Icon] > Basic function settings > Talk Mode > One way communication.

Cleaning & Care

It is recommended to clean the feeder regularly for your pet's health. The washable parts of the PETULTRA auto feeder are the food tank, food tray, and lid (without the desiccant bag). These parts can be submerged in water. Clean by hand-washing using cool or warm soapy water.

Disassembling the Food Tank

If there is food inside the tank or chute, press the Feed button a few times to empty it first. Press the food tank buckles with your thumbs and push the tank upward to disassemble.

Disassembling the Food Tray

Empty the tray, then press it down to remove it from the base.

Rinse all parts and let them air dry completely before reassembling.

Note: Be careful not to hurt your fingers when disassembling the food tank, as it may require some force.

Specifications

• Food Tank Capacity: 4 liters
• Power Supply: DC 5V/1A power adapter; 3 x alkaline D batteries
• Power Adapter: AC 110-240V Input, DC 5V output
• Gross Weight (G.W): 1.75KG
• Size: 18.4 x 18.4 x 31.9 cm

Troubleshooting

Q: The food won't come out

A:

1. Ensure you are using dry food with a kibble size between 2-10mm (0.07-0.4 inches) in diameter.
2. Check for any foreign objects lodged in the food tank, chute, or food outlet. Disassemble the food tank to check the chute if necessary.
3. Verify battery levels or ensure the power adapter is connected and functioning, especially if no batteries are installed.

Q: I can't disassemble the food tank

A: Please follow the steps outlined in the "Cleaning & Care" section.

Q: I can't hear any voice recordings when feeding

A: Make sure you have recorded successfully and saved the recording. Unlock the control panel and press the Feed button to test. If no sound is heard, you may need to record again.

Q: Food volume for each portion is not the same

A: The first few portions may vary slightly. The dispensing volume should become consistent after approximately 6 feedings.

Q: I can't configure the feeder on my mobile

A:

• Incorrect account and password format: Use only numbers and letters for the username and password, with a maximum of 12 digits.
• 5G not supported: Please use a 2.4G wireless network.
• Application problem: Some program conflicts may occur. Try restarting your mobile device.

Q: Feeder appears disconnected from WiFi

A: This may be due to a weak connection. Please check that the distance between your feeder and router is no more than 10m (33ft) and that there are no concrete walls or too many obstacles between them, as these can weaken the WiFi signal and cause unstable connections.