USER MANUAL

PORTABLE NUGGET ICE MAKER

Model No.: HZB-20DN

Thank you for purchasing this product! Please read the instructions carefully before using your portable ice maker. If you have any questions about the product, please contact us via Amazon Message or customer service number: 213-4467172 or 661-4358826.

IMPORTANT SAFETY INSTRUCTIONS

Your safety and the safety of others are very important. We have provided many important safety messages in this manual and for your appliance. Always read and obey all safety messages. This is the safety alert symbol: ⚠️

All safety messages will follow the safety alert symbol and the word “DANGER” or “WARNING”.

These words mean:

You can be seriously injured if you don't immediately follow instructions.

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.

PREPARING YOUR ICE MAKER FOR USE

When using electrical appliances, basic safety precautions should be followed to reduce the risk of fire, electric shock, and injury to persons or property. Read all instructions before using any appliance.

WARNING: This appliance must be earthed.

IMPORTANT: The wires in this mains lead are colored in accordance with the following code:

To avoid a hazard due to instability of the appliance, it must be placed at an even or flat surface.

GETTING TO KNOW YOUR UNIT

1. Wrench for the door of ice exit passage.

2. Control Panel.

3. Cover for drip tray.

4. Drip tray.

5. Hot Air outlet

6. Metal shell.

7. Water drain cap 1: at the front bottom side of the unit (Drain the water inside the machine).

8. Water drain cap 2: at the front bottom side of the unit (Drain the water stored inside the machine due to accidental overflow).

9. Ice outlet position.

10. Light.

11. Water reservoir.

12. Power cord.

A textual representation of the unit's components is provided, with numbered callouts corresponding to the list above. The diagram shows the front, side, and rear views of the ice maker.

OPERATING PROCEDURES & MAINTENANCE

  1. Remove the exterior and interior packaging, and then check all the accessories are included. If any parts are missing, please contact customer service.
  2. Remove all the tapes on the unit; take out the accessory parts inside.
  3. Clean the interior with lukewarm water and a soft cloth.
  4. Locate your ice maker on a level counter table far from direct sunlight and other sources of heat (i.e.: stove, furnace, and radiator). Make sure that there is at least 6 inches between the back and sides of your ice maker with the wall.
  5. Allow 2 hours for the refrigerant fluid to settle down before plugging your ice maker in.
  6. The power plug must be accessible directly.

WARNING: Fill it with pure water only. Only use drinking water.

DANGER

*Improper use of the grounded plug can result in the risk of electrical shock. If the power cord is damaged, please call customer service.

  1. This unit should be properly grounded for your safety. The power cord of this appliance is equipped with a grounding plug which mates with standard grounding wall outlets to minimize the possibility of electric shock.
  2. Plug your appliance into an exclusive, properly installed, grounding wall outlet. Do not under any circumstances damage the grounding means of the plug. Any questions concerning power and/or grounding should be directed toward a certified electrician.
  3. This appliance requires a standard 110-120Volt, 60Hz electrical outlet with good grounding means.

Before using your ice maker, it is strongly recommended to clean it thoroughly. Unplug the unit before cleaning or making any maintenance.

  1. Move the machine to the edge of the desktop, remove the drip tray, then put a container under the desktop, unplug the water drain cap 1&2 to drain the water inside the unit.
  2. Reinsert the water drain cap 1&2, turn the back of the unit toward you, take out the water reservoir.
  3. Then use the water to rinse the inside parts, and drain out the water by unplugging the drain cap on the front bottom side.
  4. The outside of the ice maker should be cleaned regularly with a mild detergent solution and warm water.
  5. Dry the interior and exterior with a clean soft cloth.
  6. When the machine is not to be used for a long time, drain water completely & dry the interior.

USING YOUR ICE MAKER

How to start the unit

  1. Pour potable water into the water reservoir, 0.63 gallon (2.4 liters) of water at most at one time.
  2. There are two ways to add water: Add water directly to the water reservoir at the back of the unit; Take out the water reservoir to add water then put it back. Note: Please make sure that the water tank is pushed in place, otherwise it may show water shortage!
  3. Plug in the power cord.

Operation and display areas

A textual description of the control panel is provided, indicating the following indicators and buttons:

Plug in the power cord, the screen is on: you can operate this appliance by touching the button on the panel as shown above, and the main function includes: ice and clean.

System Cleaning/Sanitizing Procedure

  1. Unplug the nugget ice maker.
  2. Clean the water reservoir and internal water tanks with a soft brush.
  3. Take off the bottom drain cap 1&2 and drain out the water to a sink. See the figure below.
  4. Produce a solution by diluting one teaspoon of household bleach with five cups of water for daily cleaning. For monthly cleaning of removing mineral deposits, please use the white vinegar instead of the above water solution (and then plug in to turn on the “cleaning function” for about 5 minutes. After that, unplug it again to leave the white vinegar in the unit more than 12hours).
  5. Pour the solution into the water reservoir (2 L at most). See the figure below.
  6. Plug in the Nugget ice maker, press the “ON/OFF” button for 5 seconds to initiate the cleaning process (10 mins). See the figure below.
  7. When the “clean” indicator lights off, take off the drain cap 1 and drain out the water to a sink.
  8. Repeat the step 5 to 7 with fresh water for two more cycles to rinse the inside.
  9. Replace the drain cap. See the figure below.

When completed, fill the unit with fresh water and press the “ON/OFF” button to start ice making process. See the figure below.

Replace the water in the water reservoir every 24 hours to ensure a reasonable hygiene level. If the unit isn't to be used, drain all water & dry the water reservoir.

How to obtain the ice-cube

  1. Before we start making ice, please make sure the water drain cap has been inserted into the appliance; otherwise it will not work properly.
  2. Press “ON/OFF” button, the “ICE” indicator will be on, and it begins to work, press this button again, and it will stop making ice.

TIPS: For the first time, or if the appliance has not been used for a long time, it is recommended to clean this appliance before you start to make ice.

  1. While the ice-maker is on, verify water level periodically. If water pump can't pump out water, the ice maker will stop automatically, and the “Add water” indicator will be on, and the “ICE” indicator will flash. Need to pour water into the water reservoir.

The approximate amount of ice will be displayed on the control panel. The ice maker automatically stops working when the ice-cube is full inside and the “ice full” indicator will be on (as shown in the figure above).

You can enjoy your ice cubs when the control panel shows “Ice available”, “Half full”, “Almost full” or “Ice full”. Pull the wrench above the control panel, the ice cubs will drop down.

TIPS: 1. Please take out all the ice cubes inside the unit before you shutdown, in case that water may overflow due to the ice melting.

2. Excessive water in the internal water tank will overflow to the drip tray, if there is too much water in the drip tray, unplug the water drain cap 2 to drain the water inside the unit.

TROUBLESHOOTING

PROBLEMPOSSIBLE CAUSESOLUTION
“Add Water” indicator lights upLack of Water.Stop the ice maker, fill water, and press “ON/OFF” button again to restart the unit.
“Ice Full” indicator lights up or flashThere is too much ice. (No ice cube inside).Suggest you to obtain the ice-cube.
“Ice” indicator lights flashThe system is under repairVerify by a qualified technician. It will automatically resume work. When this problem occurs frequently, please clean the machine carefully.
“Ice” indicator lights flash and button turn redAmbient temperature or water temperature in inner tank is too high.Please run the ice maker below 90 Fahrenheit degree ambient and pour colder water into tank.
“Ice” & Add Water” indicator lights flash and button turn redRefrigerant liquid leakage.Press the ICE button twice, restart ice making program, if this problem show up again, verify by a qualified technician.
Making Ice too slowlyCover motor is brokenVerify it by a qualified technician.
Pipe in the cooling system is blocked.Hot Air outlet must be guaranteed to have more than 15 CM of ventilation distance.
Water pump or float switch or water valve doesn't workVerify it by a qualified technician.
Water leakageHot Air outlet has been blocked by something. Water temperature in inner tank is too high.Hot Air outlet must be guaranteed to have more than 15 CM of ventilation distance. Water temperature requirement between 7°C-32℃.
Refrigeration system malfunctions.Verify it by a qualified technician.
Drain plug not in placePut the drain plug in place.
Pipe Joint in the appliance may be looseVerify it by a qualified technician.
The seal has reached service lifeVerify it by a qualified technician.

TECHNICAL PARAMETERS

TECHNICAL PARAMETERS

A symbol indicating flammability (R600a) is present.

Disposal

When the unit is not to be used again, disposal of this unit's material shall be in accordance with national regulations.

Contact Information & Warranty

Thank you for purchasing this product! If you have any questions about the product, such as missing parts, damaged products, product assembling, and operation, please contact us via Amazon Message or customer service number: 213-4467172 or 661-4358826.

IMPORTANT

Please call our customer service department for any consulting: 213-4467172, 661-4358826 (8:30am - 5:30pm P.S.T.)

DATED PROOF OF PURCHASE IS REQUIRED FOR WARRANTY SERVICE.

AVIS

Veuillez appeler le service à la clientèle pour toutes questions au: 213-4467172, 661-4358826 (8:30am - 5:30pm P.S.T.)

PREUVE D'ACHAT ORIGINALE REQUISE POUR SERVICE DE GARANTIE.

IMPORTANTE

Solo hay que llamar nuestro departamento de servicio al cliente en caso de tener preguntas o inquietudes: 213-4467172, 661-4358826 (8:30am - 5:30pm P.S.T.)

SE REQUIERE PRUEBA DE COMPRA CON FECHA PARA SERVICIO BAJO GARANTÍA.

Address: ROWAN ELECTRIC APPLIANCE LLC, 28407 Ascent Way, Santa Clarita, CA 91350

Phone: 213-4467172 or 661-4358826

Models: HZB-20DN Portable Nugget Ice Maker, HZB-20DN, Portable Nugget Ice Maker, Nugget Ice Maker, Ice Maker, Maker

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