17. Use this appliance only as described in the manual. Any other use not recommended by the manufacturer may cause fire, electric shock or injury to persons. 18. This heater may include a visual alarm to warn that parts of the heater are getting excessively hot. If the alarm flashes immediately turn the
MODELS: DFI-5010-01, DFI-5010-02, DFI-5010-03,DFI-5010-04,DFI-5010-05,DFI-5010-06 Go to www.tsicustomerservice.com for product warranty registration ASSEMBLY INSTRUCTIONS OPERATING INSTRUCTIONS 1 2 Leg -- POWER The POWER button supplies power to all the functions of the heater. Pressing the POWER button again the heater will be put in standby mode. This will turn off all functions at once but will hold the settings in the memory. By pressing the Power button again the unit will turn on at the same settings. Bracket MOUNTING THE LEGS 1. Align the mounting tab into the bracket and lower the leg into place. (Fig 1) 2. Fasten the leg to the bracket using the included screws, 3 per leg. With the power on press and hold the Power button on the control panel for 10 seconds to disable or re-enable the heater function. Once disable or re-enabled the emberbed lights will flash multiple times. -- FLAME There are 5 brightness levels that can be selected and OFF (00) setting. Settings F5 - F1 decrease in brightness. -- HEATER The stove contains a fan forced infrared element heater. The thermostat setting range is 62°F - 82°F (17°C - 27°C) or continously ON or OFF(00). OPERATING INSTRUCTIONS The thermostat is adjustable by 2°F or 1°C increments by pressing the HEATER button on the control panel. Remote Receiver Control Panel Location To change between °F and °C press and hold the HEATER button on the control panel for 3 seconds. The button on the remote only turns the heater on/off to the thermostat setting selected with the control panel. -- TIMER Pressing the timer button will cycle through the timer settings; 30 minutes, 1 Hour, 2H, 3H, 4H, 5H, 6H, 7H, 8H, 9H and off (00). Remote Control For Customer Service: www.tsicustomerservice.com (+1) 888-674-7517 8:30 a.m.-5:30 p.m., EST, Monday-Friday Control Panel PRODUCT SPECIFICATIONS VOLTAGE 120 VAC, 60 Hz AMPS 12.5 Amps WATTS 1500 Watts Distributed by Twin-Star International, Inc. Under license. duraflameTM and the duraflame flame logo are trademarks of Duraflame, Inc. Twin-Star International, Inc. Delray Beach, FL 33445 Made in China · Printed in China Note: When first running the heater there can be an odor. This is normal, the heater has a surface coating on the internal parts, for the first several hours of operation the coating reacts with the internal parts to permanently protect them. The odor is safe; if you are sensitive to the odor it is recommended to run the heater in a well-ventilated area until the odor dissipates. Warning: This is an unvented, electric appliance. DO NOT attempt to burn wood or manufactured firelogs in or on this appliance or grate. Made in China Printed in China © 2016,Twin-Star International,Inc. IMPORTANT INSTRUCTIONS When using electrical appliances, basic precautions should always be followed to reduce the risk of fire, electrical shock, and injury to persons including the following: 1. Read all instructions before using this appliance. 2. This appliance is hot when in use. To avoid burns, do not let bare skin touch hot surfaces. If provided, use handles when moving this appliance. Keep combustible materials, such as furniture, pillows, bedding, papers, clothes and curtains at least 3 feet (0.9 m) from the front of this appliance and keep away from the sides and the rear. WARNING: In order to avoid overheating, do not cover the heater. 16. This appliance has hot and arcing or sparking parts inside. Do not use it in areas where gasoline, paint or flammable liquids are used or stored. This fireplace should not be used as a drying rack for clothing. Christmas stockings or decorations should not be hung in the area of it. 17. Use this appliance only as described in the manual. Any other use not recommended by the manufacturer may cause fire, electric shock or injury to persons. 3. CAUTION: Never leave the heater operating unattended. Extreme caution is necessary if unsupervised children or invalids are nearby. 4. The appliance is not to be used by children or persons with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction. 18. This heater may include a visual alarm to warn that parts of the heater are getting excessively hot. If the alarm flashes immediately turn the heater off and inspect for any objects on or adjacent to the heater that may cause high temperatures. DO NOT OPERATE THE HEATER WITH THE ALARM FLASHING! ORTA5N. TAIlNwSaTysRuUnCpTluIOg NthSis appliance when not in use. nsgineclelucd6trini.cgatlhaeDmppfoolailalonlwnfcueionsng,t:bcaotsiipcoepnrresca,atueotiornasinsfhyoitulhdheaalwasatyebsrbeewefonliltohwderadotopdrepadeumcdeathogererisddk oacf mfoirera,deglecoetrdricaplinslhuogackn,oaynrdmianjfautreynrnethr.e appliance all instructions before using this appliance. applian7ce.is hoIft wthheen insuuspe.pTolayvocidoburrdns,idso ndoat lemt baarge sekdin,touitchmhout ssutrfabcees. rIfepprovliadecde, udse hbayndleths wehemn maonviungfacturer, its appliance. Keepsecormvbiucsteibleamgaetenriatlso, srucshiams fuilranitrulrye, pqilluowas,libfeidedidng,ppaeperrsso, cnlotsheisnanod crudrteairnstaot leaasvt 3ofiedet a hazard. m) from the front of this appliance. Battery Replacement Note: Battery disposal Please always dispose of batteries at a suitable recycling point. NING: In8or.der tDo aovoind oovteruhesaetingo, duotndotocoovresr .the heater. ION: Whenever the heater is left operating and unattended, extreme caution is necessary if children or invalids are nearby. AAA 1.5V applianc9e.is noTt htoibse uhseedabtyecrhildisrennoor pterisnontes wnidtheredducfeodrphuyssiceal,isnensboray tohr mroenotaml casp,ablialitiuesn, odr rlayck aofreas and similar AAA 1.5V rience and knoiwnleddogeo, urnlelosscthaeytihoavnesb.eeNn geivevnesurpelorvcisiaonteor itnhstirsuctaionp. pliance where it may fall into a bathtub or ys unplug thisoaptphlieanrcewwhaentenort cinousne.tainer. ot operate any heater with a damaged cord or plug or after the appliance malfunctions, or if it has been dropped or aged in1an0y .maDnnoer.not run cord under carpeting. Do not cover cord with throw rugs, runners or supply cord isthdaemalgiekde, i.t mAusrtrbae nrepglaecedcboyrthde maawnufaacyturferr,oitsmsertvriacefafgicentaorrseimailsarlay qnudalifiwed hpeersroens iint owrdeirll not be tripped oid a hazard. over. ot use outdoors. heater 1is n1o.t inTtoenddedisfocrousne ninebacthtrothomiss, laaupndprylaiareanscaend,sitmuilranr incdooornlotrcaotilosnst.oNevtehrelocoateffthpis oapspilitainocenw,htehreeitn remove plug fall into a bathfturboomr othoeur wtlaetetr.container. ot run cord under carpeting. Do not cover cord with throw rugs, runners or the like. Arrange cord away from traffic areas where i1t w2ill.nCot boentrnippeecd tovteor. properly grounded outlets only. This heater is for use on 120 volts. connect this aTpphliaencce,oturrndcohntarosls tao thpelouffgposaitisons, thheonwremnovae tpluAg frionm oFuitglet..1. Do not use a 2 prong adapters. ect to properlyNgreouvndeerd ouustleets wonliyt,hSeae Fnig.e1.xDtoennotsuisoe an2cproonrgdadoaprterrse. locatable power tap (outlet/power strip). 1. The battery compartment is located on the back end of the remote control. 2. Press and slide the battery door open and remove the old battery. 3. Insert 2 AAA batteries, checking that the + and - sides of the battery match inside the battery compartment. 4. Replace the battery compartment door. Caution: For best results, use 2pcs AAA alkaline batteries. Install only new batteries of the same type in your product. Failure to insert batteries in the correct polarity, as indicated in the battery compartment, may shorten the life of the batteries or cause batteries to leak. Do not mix old and new batteries. Do not mix Alkaline, Standard (Carbon-Zinc) or Rechargeable (Nickel Cad- mium) or (Nickel Metal Hydride) batteries. AB Fig.1 Danger of explosion if battery is incorrectly replaced. Do not ingest batteries. appliance, when installed, must be electrically grounded in accordance with local codes or, in the absence of local codes, the cur1ren3t .CSTAhCi2s2.1aCpanpadliiaan nEleccetri,cawl Chodee nor fionr Us.tSa.Al.liensdta,llamtionus,sftollboweloecalleccodtersicanadltlhye Ngatrioonaul nEldecetridcal in accordance , ANSI/NFPA NOw.7i0t.h local codes or, in the absence of local codes, with the current CSA C22.1 ot insert or alloCw aforneiagndoibajecnts EtoleenctetrraincyavelntCilaotiodn eor eoxhraufsot orpeUni.nSg a.sAth.isimnasytcaaullsae tainoenlecst,ricfsohollcok wor firleo, ocral codes and the age the applianNce.ational Electrical Code, ANSI/NFPA NO.70. aeinpvgepnlmiatana1ycpebo4ehscas.oisbmDahleeosotfbiraleotnn,hcddkoioaesrdtnc.oimnitngbalosorecyskrpaatcirrakoiinnurtgaskpaeeaslrltosoariwnnesxihdeafeuo.lseDtrocienntioargtnicyunsmesaoihtnbninoejrac.erDekcaostnosworthtueofsrieeregoeann,ssotoleoifntrres,upadrafaniancteymso,rvalfilkeagemnaemtbiaeltbdahl,eetwliihoqeaunriedpsoparrleiaenxhcea.ust opening uyoifsnarcptsthltuuoergre1aehrrdee5m.aaTat.hoeyifrsscitmbTafd.iu2orieers2aepe.cclpnaftUiolcrysrneeemei,nesettvhhloereoies.cautalnrbwdDpictapnlolsololiahatoconbunccektpkeloeueootos/trndesrildeuny.scjaausiessrbpeyatdaltedeocosrlpceynr.eifniirNbgsreesoerdvnoae,sicrnf.kutdtfhsoseeoruwmclrinoatfhtnhoauaiantnclg.e.ebAxCnstlheyo,rniossctltihiomkeknarecsauossrietadroncookirbtinrnreegtelaoscdcookam,rteadmwbeselcenohdorpaeeortdiwrobeneeysrxttshoahhepopau(oeluduntnsleoitttn/bigne any may Non-rechargeable batteries are not to be recharged. Exhausted batteries are to be removed from the product. Batteries should be recycled or disposed of as per state and local guidelines. DISPOSAL OF USED BATTERIES Battery may contain hazardous substances which could endanger the enviroment and human health. Used batteries shall not be treated as municipal waste, but left at the appropriate collection point for recycling. For more information about collection and recycling of used batteries, please contact your local municipality or waste disposal service. er strip).1-YEARSALVIME TIHTEESDE INWSTARURCRTIAONNS TY 2 The manufacturer warrants that your new Electric Stove is free from manufacturing and material defects for a period of one year from date of puchase, subject to the following conditions and limitations. 1. Install and operate this Electric Stove in accordance with the installation and operating instructions furnished with the product at all times. Any unauthorized repair, alteration, willful abuse, accident, or misuse of the product shall nullify this warranty. 2. This warranty is non-transferable, and is made to the original owner, provided that the purchase was made through an authorized supplier of the product. 3. The warranty is limited to the repair or replacement of part(s) found to be defective in material or workmanship, provided that such part(s) have been subjected to normal conditions of use and service, after said defect is confirmed by the manufacturer's inspection. 4. The manufacturer may, at its discretion, fully discharge all obligations with respect to this warranty by refunding the wholesale price of the defective part(s). 5. Any installation, labor, construction, transportation, or other related costs/expenses arising from defective part(s), repair, replacement, or othe wise of same, will not be covered by this warranty, nor shall the manufacturer assume responsibility for same. 6. The owner/user assumes all other risks, if any, including the risk of any direct, indirect or consequential loss or damage arising out of the use, or inability to use the product, except as provided by law. 7. All other warranties expressed or implied with respect to the product, its components and accessories, or any obligations/liabilities on the part of the manu- facturer are hereby expressly excluded. 8. The manufacturer neither assumes, nor authorizes any third party to assume on its behalf, any other liabilities with respect to the sale of the product. 9. The warranties as outlined within this document do not apply to non accessories used in conjunction with the installation of this product. 10.This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. This warranty is void if: a. The fireplace is subjected to prolonged periods of dampness or condensation. b. Any unauthorized alteration, willful abuse, accident, or misuse of the product. c. You do not have the original receipt of purchase. IF WARRANTY SERVICE IS NEEDED Contact the manufacturer by calling customer service department at 1-888-674-7517, 7 days a week 24 hours a day at our toll-free help line. Our Consumer Service department is available Monday Friday 8:30 am 5:30 pm EST. Make sure you have your warranty, your sales receipt, location of purchase and the model/serial number of your product. SAVE THESE INSTRUCTIONS MODELS: DFI-5010-01, DFI-5010-02, DFI-5010-03,DFI-5010-04,DFI-5010-05,DFI-5010-06 TROUBLESHOOTING GUIDE Problem 1. Display shows " " 2. Display shows " " 3. Display shows " " Root Cause 1. The thermostat sensor is broken or disconnected. 2. The thermostat sensor is broken. 3. Manual Reset overheat protection has triggered. Corrective Action 1. Unplug the stove remove the back panel of the stove and check that the thermostat is plugged into the main circuit board. If this does not solve the problem contact customer service for a replacement thermostat sensor. 2. Contact customer service for a replacement thermostat sensor. 3. Inspect the heater and check that the air inlets and outlets are not blocked as this may cause overheating. Unplug the heater for 30 minutes and allow it to cool down. Replug and operate, monitor the heater for signs of overheating, if the problem persist discontinue use of the heater and contact customer service. 4. No power, buttons 4. Power cord was not plugged 4. Check that unit is plugged directly into a standard 120 volt outlet. do not light up. into the outlet. 5. Stove does not turn on manually. 6. Flames are not moving. 5a. No incoming power from the 5a. Check circuit breakers and move unit to another outlet. electrical wall socket or 5b. Manually press main power button from front of unit. buttons. 5c. Replace control panel circuit board. 5b. Improper operation. 5c. Defective button 6a. Defective flame generator drive motor. 6b. Spinner detached from the motor. 6a. Replace flame generator drive motor. 6b. Remove the back panel/ emberbed/ metal bracket and check to see if "spinner" is correctly mounted to the motor. 7. Logs glow, but no flame effect. 8. Heater does not blow warm air. 7. Flame effect turned off 8. Thermostat setting is preventing heater from turning on. 7. Press flame button several times. 8. Adjust the temperature settings to ensure that the thermostat is set higher than the current room temperature. 9. Heater is not turning on. 9a. Improper operation 9b. Defective heater/blower assembly. 9a. Manually press main power button on front of unit. 9b. Replace heater/blower assembly. 10. Not producing enough heat. 10a. power strip/surge protector/ 10a. Plug unit directly into the wall. extension cord being used 10b. Make sure unit is located on an interior wall. 10b. Location of unit. 11. Unit blows cool or 11. Defective heater blower cold air. assembly. 11. Replace heater blower assembly. 12. Noise with heater on. 12a. Dirty heater blower motor 12b. Defectiveheater/blower assembly. 13. Noise with flames on and heater off. 13a. Defective flame generator drive motor. 13b. Dented back panel 13c. Warped spinner shaft 14. Is it safe to place unit on carpet? 14. Product Inquriy 12a. Gently vacuum heater blower vents. 12b. Replace heater/blower assembly. 13a. Replace flame generator drive motor. 13b. Refer to TSI customer service. 13c. Refer to TSI customer service. 14. It is safe to place unit on carpet but make sure any flammable items are at least 3 feet away from front and sides of the unit. 15.How many square feet will my unit warm up? 16.Flame effect works but heater function does not and the emberbed flashes when the heater button is pressed. 15. Product Inquriy 16. The heater is disabled. 17. Remote control is not working when buttons are pressed. 17a. No batteries or battery power. 17b. Poor signal 17c. Distance 15. Provides supplemental heat up to 1000 square feet 16. With the power on press and hold the POWER button on the control panel for 10 seconds. Once re-enabled the emberbed lights will flash multiple times. 17a. Change the remote batteries. 17b. Operate remote transmitter at a slow measured pace. Press the remote control buttons with an even motion and gentle pressure. Repeatedly pressing buttons in rapid succession may cause the transmitter to malfunction. 17c. Operate the remote at a distance less than 20 feet from the front of the appliance; point the remote at the control panel. EXPLODED VIEW Part 1 2 3 4 5 6 7 8 Part Name Main Circuit Board Flame Generator Drive Motor Door Pull Control Panel Circuit Board Heater/Blower Assembly Stove legs Remote control Thermostat Sensor Part Number Y16-S174-P15 Y16-S174-P10 Y16-S201-DP Y16-S174-P32 Y15-S201-P01 SL-5010-BLK (DFI-5010-01)/ SL-5010-BRZ (DFI-5010-02) SL-5010-CIN (DFI-5010-03)/SL-5010-CRM (DFI-5010-04) SL-5010-GRY(DFI-5010-05)/SL-5010-PIS (DFI-5010-06) P136 NTC-S CARE AND MAINTENANCE · Clean the trim using a soft cloth, slightly dampened with citrus oil based product and buff with a clean soft cloth. · DO NOT use brass polish or household cleaners as these products will damage the metal trim. Citrus oil based products can be obtained at supermarkets or hardware stores. · WARNING: Electrical outlet wiring must comply with local building codes and other applicable regulations to reduce the risk of fire, electrical shock and injury to persons. · Warning: Disconnect power before attempting any maintenance or cleaning to reduce the risk of fire, electrical shock or personal injury. FCC/IC INFORMATION Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void user's authority to operate the equipment. NOTE: This equipment has been tested and found to comply with the limits for Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. if this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures. · Reorient or relocate the receiving antenna. · Increase the separation between the equipment and the receiver. · Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. · Consult the dealer or an experienced radio/TV technician for help. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This Class B digital apparatus complies with Canadian ICES-003.Adobe InDesign CS5 (7.0) Adobe PDF Library 9.9